I am extremely disappointed with my experience with Mannix Heating & Cooling. I contacted the…read morecompany regarding an Aprilaire humidifier recall because my humidifier was not working. As a homeowner, I don't know whether the issue is the recalled electrode, the humidifier itself, the wiring, or the HVAC controls. That's exactly why I hired an HVAC company--to diagnose the problem. Instead, technician Silvio Guerrero immediately stated there would be two separate charges before inspecting a single component. I even suggested we set the recall aside and simply use the visit to diagnose why my humidifier wasn't working. Rather than inspecting anything or explaining what the charges covered, he repeatedly said, "It's two charges," stated he was very busy with other service calls and didn't have time to deal with this, told me to call the office, suggested I hire another company, and left. My HVAC system itself is brand new and working perfectly. My humidifier, however, is wired into the HVAC control board. I was not asking for an HVAC repair--I was asking for my humidifier to be diagnosed. If checking the HVAC control board as part of diagnosing the humidifier required an additional charge, that should have been explained after inspecting the system. Instead, the moment the discussion involved the HVAC control board, it seemed to automatically become a separate charge without anyone even looking at the equipment. What made the experience even worse was management's response. Instead of listening to my concerns, I was told I was "argumentative" and accused of "double dipping." That accusation was both unfair and insulting. I never asked for free work or refused to pay for legitimate diagnostics. I simply expected the technician to inspect the problem, explain what he found, identify what was covered by the recall, explain any additional charges, and then let me decide how to proceed. This entire experience reflected poor communication, impatience, and a lack of professionalism from both the technician and management. Customers deserve a proper diagnosis and a clear explanation before being asked to authorize additional charges--not assumptions, accusations, and a technician who walks away without inspecting the problem. I have completely lost confidence in Mannix Heating & Cooling and will never use this company again.

I got four bids on the replacement of my 2 residential HVAC units. Mannix's representative, Mr…read more Kapur, was the most impressive and well-informed among those coming to my home. He suggested a method that would save me cost and aggravation in the installation process (viz., the closet housing one of the units had a narrow opening and some other estimators wanted to rip out the door frame, which Mr. Kapur determined was unnecessary.) The pricing of replacement HVACs was competitive and the installation crew was respectful, hard-working and very competent, finishing all of the project in under one day. I am very satisfied with everything Mannix did on my property.

Air-Right is a small company which is now owned by a new conglomerate. We had a heat pump and gas…read moreheater installed. Work went fine and there was no issue with the installation. We were told we would qualify for a tax rebate by the salesman/technician. However upon further evaluation our SEER ratings on the new system were not high enough. Their price even without the promised rebate were still better than the competition.

Have never used the actual company for the service they provide. But based after the driving of…read moretheir employees I would never. I am a bus driver for PWCS and the guy cut me off. Then following other drivers infront of meso close. Hurrying to cut them off. While throwing his hands out of the window. We're all trying to get somewhere buddy. But let's all get there without an accident. There driver number on the back of the truck was #117

I just wanted to update folks, I am selling my home and found out that this company (together with…read moreFoundation Finance) will unknowingly place a lien on your property when you finance with them. I was never told by letter or email, and that was never ever shared with me. In case you didn't know what a lien was: "A legal right to possess another's property until a debt is repaid or an obligation is met." So in other words, the bank thought that someone co-owned my property. Now why would this be required for such a small loan that is in good standing (paying on-time monthly)? I had a larger loan with another company for my windows/doors yet they DID NOT feel the need to place a lien on my property. This place is untrustworthy, and sneaky, and I WILL NOT be doing business with them again. I do not recommend them as a company. I suggest you seek other options or at the very minimum demand another Financing Company.

Straightforward and honest team, who are respectful of my home and efficient. They coordinate…read moreinspections of different condo units so they check all applicable units on the roof of the building with one walkthrough instead of having to go up on the roof for each appointment. They also check for any leaks as a courtesy. It's hard to find a good team like this in NoVA. On a separate note: I feel comfortable with them coming into the home to conduct the maintenance service - i.e. they're not creepy like some other service providers.

My AC wasn't running well, they sent a guy out within 3 hours to fix it. It didn't seem too…read moreexpensive and he was willing to try the cheaper fix first and see if it worked rather than pushing for the expensive solution. Got it fixed quickly and was on his way. I'll definitely call them if I have any more problems. Edit- I needed them again and once again they were excellent. Highly recommended.

Absolutely the best hvac service I have ever had. Called in the morning when my unit was cooling…read moreand Robert was able to get me an appt the same day! Mike provided detailed service and explained everything he was looking at to diagnosis my problem. He showed me what he was doing. He was very attentive and thorough, he was talking pics of everything he did and wrote a detail description of diagnosis and what was fixed!! Thank you Mike, great integrity and honesty - didn't try to sell me anything I didn't need.

I had a service line leak on a Friday and called a bunch of companies. Most of them could not give…read morea quote on the spot or said they could not look at it or start work until Monday. I called Longs at 6pm on that Friday and they sent Nelson to look at it the next morning. He was very knowledgeable and was able to give a quote on the spot as well as start work that morning. The crew was very friendly and stayed until 8pm that night (it was 20 degrees out) to get my water back up. Everything Nelson said, was delivered and you could hardly notice I had any work done in the yard.

Called Homeserve warranty program, issues with hot water heater. They assigned Long's Corp as our…read moreplumbing company. Mike with Long's Corp came. He was very professional, courteous, and efficient. He wore a mask and shoe covers. He cleaned up while working and left everything neat and clean. He was friendly and nice. He worked diligently on replacing our hot water heater and installing the new one with expansion tank and pan bringing it all up to code. I would highly recommend this company and definitely use Long's Corp for future plumbing issues. Great service!

I can't recommend Eagle HVAC enough! Our upstairs got up to 88° at one point, and they were able to…read morecome out within 24 hours to diagnose and fix the issue. Not only did they get our AC running again quickly, but they also took the time to explain what caused the problem and taught us how to properly maintain the system during these extreme heat waves. It's rare to find a company that's not only responsive and knowledgeable, but also genuinely wants to educate their customers instead of just making a repair and leaving. We really appreciated their professionalism, honesty, and excellent customer service. We'll definitely be using Eagle HVAC again and highly recommend them to anyone needing HVAC service!

The tech was courteous. He finally resolved the issue however the step to resolve was obvious and…read moreshould have been tried before cutting and making a hole in the casing.

So glad I called ACE Heating & Air-Conditioning! I called at 9 AM, Quenten was here by 1 PM, and I…read morehad cool air again by 2 PM. I was really happy to have my annual maintenance plan -- my repair was prioritized and I didn't have any out-of-pocket cost. Quenten was awesome: friendly, knowledgeable and he kept everything clean while he worked. Great service from a family-owned business. I highly recommend ACE!

In the last 5-7 years, we have had at least 5 new HVAC units installed by ACE. Of course, there…read morehave been bumps in the road - usually they did at least try to make it right. Not anymore and I strongly advise everyone to avoid them that (although I previously used to heavily recommend them) I will now be certain to use every platform available to share our experience. Throughout the summer, I called to schedule an appointment and was repeatedly told they were many weeks, if not months, backed up but I could call for cancellations. All this time, I let them know that the unit was dripping on the floor even though we had cleaned the condensation line. By September, it was dripping so much that it was damaging the hardwood floors. On September 19th, I finally got an appointment - in December (as they said they were booked up past Thanksgiving.) Waiting a week or two, or even three, is manageable. Waiting three months is unacceptable. Shortly after making that appointment, I called another company - and they came out within a week. We are now looking at needing a completely new system when we didn't even get 5 years out of this one. The new techs told us it was installed incorrectly - thus straining the system. I tried to give ACE the opportunity to make it right - at the very least, they could have apologized - if not given me a (small) discount on a new system. I understand people make mistakes and I wasn't looking for thousands of dollars. Instead, they blamed us for not getting routine maintenance - when the unit is managed by someone with a certification in property management and was routinely maintained... we had called them that time (as we had in the past) because it was a significant issue beyond routine care. They called me back to let me know they thought we should "kinda part ways." So, in addition to needing a new 11k system just 5 years after buying one from them, I now have 10k in hardwood floor damage as well. What they should have done from the start was told me it was best to "kinda part ways" when I initially called and was staying loyal while trying to get them to come out for most of the summer. Never again - I understand the system is no longer under warranty but it should have been installed correctly and it shouldn't take months to get a technician out in an emergency.

We cannot say enough good things about AVONS SERVICE Jasbir and his crew. Our HVAC system needed…read morereplacing so we started the tedious task of calling out for estimates and reviewing numerous companies. Jasbir impressed us from the beginning with his professionalism and knowledge of what unit we specifically needed for our home. Other companies tried to tell us we needed to upgrade the size of our AC unit, but Jasbir explained that was not needed. He also explained our unit needed to be moved out from under our deck where it would receive more airflow. No other company explained this to us. Overall I personally recommend Jasbir very honest and nice guy to communicate with.

this compay is reaaly good they were very promt and did a great job in ffixing my air condition..read more