Another good experience. I needed to replace the battery of my laptop…read more I called first to see how busy they were. It took them one hour. Perfect!!

Onsite has consistently provided excellent experiences for me and my family/friends over the…read moredecades. I experienced it again this week. I dropped off an older/sluggish laptop. When I dropped it off James was pleasant, smiling, professional and I understood him. When Nick worked on it, he called me to explain (in plain English) what he found and what he suggested. The experience and the results were fantastic!

I've been using TrinWare custom PCs for years -- they power every computer in my businesses and…read moreeven my home office. No bloatware, rock-solid builds, 3-year warranty, and real US support when I need it. A bit more upfront than Dell, but they last 4-5 years without issues and save me headaches and downtime. For all my business & personal needs, TrinWare is my go-to. Best value I've found -- hands down

We purchased hardware from Trinware that we have never been able to get working properly for our…read moreapplication. I have called and emailed multiple times with no response whatsoever.

I made an appointment with Golden Repair Service also known as Karls Technology Computer Service on…read moreApril 16, 2025. They said the earliest time they could come to my house was on April 23, 2023 between 12-3 PM. They never showed up and never called to cancelled. I called them at 3.oo PM and they said the tech was delayed and I would have to be rescheduled on Saturday: a bit inconvenient. They offered no credit for my time waiting for them. Apparently, my time was not worth anything. Very disappointed in their service and I would not recommend this company.

NEVER NEVER NEVER HIRE THIS COMPANY!…read more THEY ARE: DISHONEST UNPROFESSIONAL UNRELIABLE UNDEPENDABLE UNETHICAL UNPRINCIPLED INCOMPETANT UNTRAINED IRRESPONSIBLE RECKLASS This company takes advantage of customers and damaged my computer to the point that it was unfixable. To have the tech saying, "I realized I am damaging your screen more, but thats okay you are getting a new one". As he cracks my screen even more that it was when he got there. The I ordered over $500 worth of parts only as the tech came out to tell me I had ordered the wrong parts and that he could glue my computer together but could not guarantee that it would be fixed. They made multiple appointments with me, cancelled on a whim and did not even tell me until I called to confirm appt. I lost so much money by cancelling clients. To abuse customers during this very difficult time for all of us is incomprehensible and they did it multiple times. I would wait for 4 hours, clear my schedule, losing very precious income only to have them tell me at 7:00PM that they would not be there, that they ran out of time. They exaggerate what is wrong with your computer telling you it will take hours when it is a simple fix. "THEY TAKE ADVANTAGE OF PEOPLE'. They send what they call technicians out to you that have to "read the directions as to how to fix your computer" all the time using up the very expensive time you are paying for. Then the company argues with you and turns it around to gaslight you and tell you "it was your fault". We are all struggling enough right now but to have a company exploit you, lie to you and abuse you is not acceptable and I lost over $500 in my dealings with Karl's Technology and now I am out all that money and my computer my brand new lap top is "unfixable" and has been for the last 6 months that this has gone on. NEVER NEVER NEVER HIRE THIS COMPANY AS YOU WILL BE TAKEN ADVANTAGE OF BY UNETHICAL PEOPLE AND BUSINESS PRACTICES.

I run the network at my office and we have used many different support services for our computer…read morenetwork over the years. Most got too busy to help when we needed it and when I need help, it is usually an emergency. Also they either were not capable or willing to provide alternate solutions to problems. We changed over to IT Portfolio about 4 years ago and since we have been using IT Portfolio we have had nothing but success. They helped setup our new server when we got it, they also provided an inexpensive solution for backup that is not only more reliable but also faster than tape drives. They are truly a top notch organization. I highly recommend them for anybody that needs any type of computer work done. Some of our clients call me and ask for my help, if I can help I do, but if they need on-site service or more time than I can give them, I pass them onto IT Portfolio. I wish more companies provided the customer service ans support that IT Portfolio does. OK...now I truly feel like a nerd!

I used Charlie for many years and he really knew his stuff. He again worked remotely on my CPU in…read moreearly March of this year. He appears distracted and then I was billed with an increase of his hourly rate of $55 per hour which was outrageous! I found out through my neglect that the backup has not been working since early March which was supposed to have been repaired. I had a new IT guy today and he really knew his stuff! I no longer use Windows 7 for my backup as it was getting stopped due to a trojan virus through Windows defender. Windows defender was supposed to have been shut down. I now use a different drive and the new windows backup which only backs up anything new and every hour. I can also see everything in the data history file. Prices were increased without notice due to the increased fuel costs but his work was only remote. Does not make sense to me. I tracked my time and paid at the older hourly rate vs the new hourly rate. I would not recommend Colorado Computers, just my opinion! I feel at times we all get overly confident in our work and then mistakes happen Jeanne M Adams CPA, Firestone, CO

I was on my way out of town and needed help fast. I got my car packed for the trip and put my…read morecomputer in the car for a trip to the local repair shop. The sign outside said they were out to lunch. #$@! So I went to another strip mall repair shop that was listed on Google and they were closed. Finally I called Colorado Computers. Charlie met me in a parking lot. When I got home a week later he delivered the repaired computer to my home. All fixed! I'll definitely be contacting Charlie for any future repair needs.

Josh and the rest of the Analytics team have been amazing to work with!…read more They are patient and friendly and amazing problem solvers. I would recommend them hands down for all IT needs.

Be aware of this company. They had me sign a 1-year contract that included a 90 day trial period…read morethat states you can cancel at any time. My business, just like so many others, had to shut down due to the corona virus mandate. I sent an email to Analytics stating I needed to stop their service as there was no one in the office. This email was sent within the 90 days, but they never replied. Instead they just kept sending their invoices each month and provided our company with no services. I reiterated that I did not want their service. I spoke to one of the principles at the company directly & explained that I sent them an email prior to the 90 days and requested the service to stop. No one from their company has been here since March & they have not performed any service for our company except for adding webroot which is some internet security software that I have asked them to remove months ago. BTW you cannot get this software removed from your server or PCs without their permission which now is a problem for us. Anyway, they are now demanding payment for all the months since the trial ended and turned this over to a collection service. How desperate for business during these difficult times can they be? You would think they would honor their 90-day clause especially during this pandemic that we are all trying to live through. This is not a service you want to do business with. STAY AWAY.

I was in a state of near-panic when I discovered that the hard drive containing all of my now-grown…read moredaughter's photos was failing. More than half had disappeared, and even more were disappearing before my eyes :-( Thank goodness I found eTekkers - on google, of all places. They were incredibly skilled, responsive and empathetic (which mattered, under the circumstances) ... and I was able to drop the hard drive off ten minutes from my home in Golden. Within 24 hours I'd received the cherished news that they could recover everything. Aaron in particular was a dream to work with. Having recovered all my data and put it on a new hard drive, he spent extra time helping me back everything up in the cloud so I'd never lose it again. If you ever lose your data, don't panic ... call eTekkers. They are great.

Best IT support in Golden, hands down!! These guys do everything from computer repair to data…read morerecovery to network set up.

I contacted them when I had problems with my MacBook he did a great job recovering my files and…read morereturning it to me quickly. Zach the owner was especially helpful and kept me updated every step of the way. He picked up the laptop for free and I had it back in 2 days which he also delivered it back to me at no cost either. The convenience and excellent service they gave me was awesome and I'll be using them again if I need more help!

I wanted to future proof my home with CAT8 lines and Ethernet backhaul. I bought TP Link POE WiFi 6…read moremesh system and a POE 2.5gb Switch. Zach installed the lines from my main switch to 4 areas via external lines (3 upstairs and 1 basement). Now I don't have to rely on unstable WiFi to my important devices but still have strong wifi for my less important items. I have 30+ connected devices at one time but wanted a stable dedicated SSID and system for football or gaming computers. Carbon was able to do this at a great price. He even came out again to fix a problem with one of the lines. Thanks again, will call him for all network needs.