My wife and I want to give a huge shout out to Nikki, who was more than patient and kind in…read moreassisting us with our first rental with Village Realty. Big fans of the OBX, we are visiting for the first of three visits this year. Nikki went above and beyond the normal customer interaction which caused us to book our fall two week stay several hours after our initial visit to your office. We have hoped to post a review on their website but at first glance, didn't see where to do so.

Scam-bait and switch listing!…read more We found a rental in OBX that accepted dogs. No max number listed anywhere on the posting. We booked the house listing 3 dogs and they processed the booking. 6 days later they reached out to get the weights of our 3 dogs. Upon providing that information they responded that there would be a strict 2 dog max. They refused to allow us to pay more for a 3rd dog and are refusing to refund our money. We obviously would not have booked had a max number of pets been added to the posting. Complete scam that is leaving us out of money.​

Terrible customer service - they will pick and choose who they feel should receive early check in…read morefor free or with a fee. After many years of this we will find a new house managed by a different company.

Stan White (SW) realty manages this home but used VRBO to post. Rented vaca home arrival 6/10/23…read more Received text from SW after check in that washer broken. (Why they waited until after check in is a mystery ). They stated (after I pressed what we were to do) that Maybe fixed in couple days. But then No repair and no communication regarding if it would ever be fixed. It wasn't. Of course none of the occupants of this big home had enuf clothes. Time spent at Laundromat instead the beach. Also evening of check-in no linens. No one at rental office answering phones including linen service. Spent the night at Walmart spending $$ on linens. Of yeah - stopped up toilet too (but that was fixed next day). All week I heard "you'll be compensated " - per KC of SW. But once u check out nothing! Ghosted. Update: SW refunded the money spent w linens plus little for "the inconvenience " a week after check out. No notification but found in review of bank account. Warning- this house rented via VRBO so read carefully. VRBO will list Stan White as management company. I've reported to VRBO. Also Placing my review In VRBO house review comments. I wish I had seen all these reviews in Yelp before I reserved! At the time I selected this home there were no reviews in VRBO.

Upon arriving at our rental house, Colonel Bob's Cottage in Nags Head, on 6/3/18 around 10pm, we…read moresaw that the listing was misleading about a half bathroom and washer and dryer. These can only be accessed from outside the house which is inconvenient, and not how it seems on any of the provided information online. We even spoke with someone in the office about this when booking, and there was never any mention of this. When I called the company I was told that no one in their office would say something like that, and that I didn't know what I was talking about. Later that week we also discovered that the front load washing machine was so filled with mold that we had to take paper towels and gloves and dig out handfuls of mold and hair and who knows what else, to even attempt to wash our clothing that week. We came home with several articles of clothing ruined from stains from that washer. Upon further entry into the house, on the night we were checking in, we discovered several roaches. We arrived late, and I didn't even want to "check in". We searched for a hour or more for a 24hr emergency number to contact Cola Vaughan, to no avail. They make no effort to be available to you in case of emergency. I called the next morning and requested that they do something about this and was told that I don't know what I'm talking about. That there was absolutely not a roach infestation. That I am just seeing palmetto bugs not roaches. What they don't know is my family owns a pest control company, and has for over 30 years. The bugs that I killed several places in the house (including the cabinets with all of the dishes, the living room, and the bedrooms), are absolutely roaches. They are in fact American Roaches specifically. They are frequently called Palmetto bugs, but it is nothing more than a nickname for an American Cockroach. I asked to be transferred to another available rental property, and they refused to do that, even though the rental agreement states: "Agent agrees to provide the Premises in a fit and habitable condition. If at the time Tenant is to begin occupancy of the Premises, Agent cannot provide the Premises in a fit and habitable condition of substitute a reasonably comparable property in such condition, Agent shall refund to Tenant all payments made by Tenant." Fit and habitable does not mean living with roaches for a week, besides all the other problems we encountered. We have stayed in many other rental homes in OBX from Corolla, to Nags Head, and many places in between, and never had any trouble with roaches in any of our other rentals. So it isn't just this area as I was told. It's poor pest control. I asked for placement in a comparable house and was refused, even though it was available, because I searched their website and found a few that were still available for the week. I asked to cancel, or for a refund, and was refused. Basically, they got their money, so who cares what I deal with. They certainly didn't wan't to take a loss to correct their poor property. I was only offered, that they could send a pest control company out to spray the outside of the house. Which will do nothing for the roaches inside of the house. Roaches quickly multiply, and could easily be transported back to our home with us in our luggage, continuing this problem long after vacation. It is completely reasonable to ask to be placed in a home that isn't housing roaches. I was told that they were only inside because I left the door open, which is untrue. However, even with the door closed there is a large gap at the bottom of the door frame so anything could get in. The door frame on the front door has other damage near the lock. The frame is busted and pulling away near the lock. The third bedroom had a futon that we could not even use. Upon trying to sit down on it we discovered that it was broken and all of the screws on one side of it were stripped. It is literally held up between the end tables and the metal piece was laying on the floor. We could not sit on it, much less sleep on it. We had to get an air mattress and squeeze it into that room so we could sleep for the week. I wanted to be removed from this house and placed into one that didn't have these problems, or I want a refund so I can take my business elsewhere to a reputable, respectable company that actually values customers. I was treated poorly, and as if I was unintelligent. That is unacceptable behavior from any company.

Don't rent Colonel Bob's cottage - too long a list of things that were wrong to list - don't let…read morethe price be the thing to pull you in.

We rented 'Island Time'  (4531 Lindbergh Ave Kitty Hawk, NC) through Joe Lamb, Jr & Associates from…read more7/26 through 8/2.  From the time we pulled into the driveway until the time we checked out there were problems with the unit.    Upon arrival to the house we observed all three exterior trashcans overflowing,  the kitchen fridge shelf and drawer on the kitchen counter broken,  and the  sliding screen door off track  on the 2nd level bedroom.  Over the course of the week we encountered numerous other issues including wifi and family room tv not working when we arrived (it was resolved the following afternoon),  broken dishwasher that had to be replaced,  shower drain clog (first day we were there) that needed a plumber, toaster oven that had flames and smoke coming out (first time we used it), oven sporadically working,  blender that had a burning smell,  charcoal grill vent rusted shut so it couldn't easily be emptied, 3rd level AC was so cold we had to periodically open the door to the outside,  and mold in the 3rd level bedroom's bathroom.  We stopped using the toaster oven, oven, blender, and grill.  We also left the fire extinguisher on the kitchen counter top due to all of the issues in the kitchen.  The mold in the 3rd level bathroom was never addressed.   We spent a considerable amount of time having these issues addressed, almost daily. When we asked for compensation for the time and inconvenience with the rental it took repeated emails to Kim Dubec (Assistant GM/ Operations Manager) who never responded, to Patrick Lamb (Service Manager) who didn't respond initially and required me to repeatedly ask for a status of my request. I finally forwarded the email chain to Zee Lamb (CEO and Chairman). After that Patrick responded stating the owners denied my request stating 'After discussing your request with the owner, they have decided to deny the refund. The owner confirmed that their family stayed in the unit the week prior and everything, including all appliances and countertop items in the kitchen--which was completely remodeled in May 2024--was working properly. '. I then filed a complaint with The North Carolina Real Estate Commission and the North Carolina Consumer Protection Division and awaiting a decision.

Rented Maggies place II, 8-24 to 8-31 2025. please read!!!!…read moreThis is a DUPLEX. this was not stated ANYWHERE in the listing. advertising a sun deck, nope. that's only for the upstairs renter. Good luck parking if the other tenant has two cars. We have a 3/4 ton truck also, so use your imagination. Anyway, the point is that you're only renting HALF of what's in the picture. Again, they never mention it in the ad, intentional misadvertising. Outright theft in my book. Aside from that, the bathroom mirror was laying on the floor because the hook broke. Obviously just left there by the cleaning service, since the screw was carefully laced on the counter. This is the 3rd year in a row that we were burnt by Joe Lamb, so I suppose it's our fault. Do NOT trust Joe Lamb. EVER.

Disappointed in our rental. Major beach construction in…read morefront of our rental (never told about that MAJOR view impact, noise, etc). 4 pool chairs for 16 people. Almost impossible to access beach via stairs because they are buried. Broken driveway entry. Worn out furnishings. Incomplete work, half done construction. 3 sliding doors didn't work all week (yes reported to company) Missing lightbulbs throughout. What you see online isn't necessarily what you get. Never again.

Used this company for our stay in nags head June 26-july 2nd. The home was great for our group…read more Plenty of seating, beautiful views, and great outdoor space. However, this place was covered in roaches. We caught atleast 15 inside the home and couldn't use the outdoor space becuase once it got dark, hundreds more would be out. We addressed this with the company 2x over 2 different days and were met with eye rolls and empty promises of pest control. We were dismissed and the bug company never showed. We will never use village realty again.

Sea spray cottages was the perfect place for a few days away in OBX with my fiancé and pup! We…read morestayed in cottage #4, lots of space for 2 and a fenced in yard for our beagle. Place was clean and stocked with cooking supplies and various items we needed. You do need to provide your own sheets and towels but that's fine. You are VERY close to two public beach access points, restaurants, bars and a short drive to all OBX has to offer! Water pressure in that shower was amazing :) We would highly recommend sea spray cottages to friends and family and hope to come back!

We have stayed at the Seaspray Cottages in cottage 1 twice and a third trip is in the works…read more Vacancies permitting we will continue to make this our home away from home on the Outer Banks. The cottage was clean, comfortable and has a fenced in yards for pet use. There are relatively few places that are pet friendly and accommodating but here they go out of their way for pet owners. All of us loved it but our 2 beagles really enjoyed lying out on the front porch. Thank you Seaspray for making us feel right at home!

I attempted to rent a house managed by Nags Head Realty and my rating reflects the false…read moreadvertising and dishonesty with which they post rental rates & fees on VRBO. Specifically, in discussions about a rental, we had reached an agreement on price and began to initiate payment, at which time the company tried to raise the rental rate with a 'mandatory' 10% ($75) 'booking fee' and another $45 fee for some sort of non-refundable rental insurance; neither was mentioned in the fees section of the VRBO site, and so both seemed completely arbitrary and out-of-the-blue. The VRBO sites for houses managed by this company specifically state rental rates per week, and below the quoted rates is written the words "Notes: Prices start at the following rates excluding taxes and *optional* extras." I expected taxes, of course, but the extra $120 charges were out of the blue and neither was optional nor negotiable, as per discussions with the company... so, a bad case of false advertising. If a company is going to say they'll charge one amount for a service then try to charge another amount, well that's dishonest and deserves to be reviewed accordingly. I suggest taking your business to other rental agencies in the area that don't try to weasel extra money out of the renter. It's worth mentioning, also, that this negative experience blew up a week-long rental of a house that will now likely sit vacant for this week, since it was a short-notice rental of a vacant property (move-in would have been today). So, they blew it for their client as well as the prospective renter (me).

From the owner: Nags Head Realty provides Vacation Property Rentals and Sales in the Outer Banks of North Carolina…read more Rentals from Duck to South Nags Head. Weekly cottage and condo rentals, partial week rentals, brochure available, internet access, pool.

What a great experience we had with Laurie at Coastal Outer Banks Realty. Not only did she help us…read morefind a good deal on our condo, but made the entire experience hassle free. She found exactly what we were looking for (and didn't try to sell us things out of our price range) as well as recommended and coordinated insurance agents and mortgage companies. She also went the extra mile to help get estimates for the renovations that were needed which was a real help since we are out of town buyers!

After more than two years of searching up and down the East Coast we finally found our perfect…read morevacation home in the Outer Banks. During the process we found Laurie and her team to be one of the more genuine and complete firms we have had the pleasure of working with. They took the time to understand what we were looking for and kept us up to date on local market changes and updates. Unlike most agencies we have previously worked with, the relationship didn't end at closing....they continue to be there for us if we need anything and are always looking for feedback on our new property. From search to signing and beyond, I highly recommend Coastal Outer Banks Realty.

Terrific rental management company. Pricing and check-in notes were clear. We had some minor…read moreissues, which they addressed right away. They stayed in touch via text and email, letting us know when the plumber was scheduled to come. Super responsive. Half way through our 3 week stay, they gave us the option of getting fresh linens delivered, which was super convenient. Someone maintained the hot tub on a regular basis without being intrusive. This company gave us the feeling that they had our back if anything went awry. We've rented beach houses (VA beach) for many years. The beach environment is very harsh. Rental homes can be in wildly different conditions depending (I think) on the owners and not the rental company. Sometimes a house is old and fraying around the edges, sometimes updated and sparkling. Sometimes renters leave the place a wreck and the cleaners barely have time to put it back in order. If an updated, newer place is important to you, let the rental company guide you to the right homes. P.S. Our house was spanking clean and in excellent condition. I believe the owners take pride in their home, which is well managed by Outer Banks Blue. Great house + great company = great vacation.

I wrote an honest review about our experience and the property we rented. they deleted it off their…read morewebsite. The house was dilapidated and so many things were broken. showerhead was absolutely disgusting and the shower curtain rings were rusty. hot tub was filthy we had to wait several days until it was cleaned and we could use it. The door leading out to the balcony wouldn't lock and we had small children with us. Our complaints were legitimate and instead of acknowledging it and apologizing, they delete our comment. wont be using them ever again. What a scam.

Twiddy is the best real estate company we have used and we've been going to the Outer Banks for…read moreyears. We have probably used five others and these guys are a class act with the best service ever. Class act!!

We had such an amazing experience with Twiddy that we will never rent with any other company again…read more From check-in being so easy, to issues being promptly handled, to accommodating our every need they were professional, friendly and amazing to work with from start to finish. They found out we had a teenager with a birthday and even had pastries and a small gift delivered to the house. Hands down the best on the Outer Banks.