1. Haven on the Banks

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Nags Head, NC

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4 years ago

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Resort Realty

Resort Realty

(172 reviews)

Once we checked-in, Saturday, June 29 we were informed by the Waves Office of Resort Realty that…read morethe Vacation Home (Dolphin Watch - #7534 - Avon, NC) was unlocked due to the cleaning staff being unable to lock the front door. When we arrived at the house, no one in our party could figure out how to lock the front door; the deadbolt simply would not engage. We promptly called the office on Monday, July 1 and spoke with Jeanine to have maintenance come and check the door. That was not the only issue, as the Pool Lights (the underwater light as well as deck lights) were not working at this time. Jeanine advised that she would put a ticket in for maintenance to look at the front door and the pool company to check the pool lights. Tuesday, July 2 no one had come to address either issue. I called back again, and referenced the time, date, and who I spoke with, however NEITHER ticket was placed. I spoke with Angel and she put the ticket in ... again. Luckily, maintenance did show up later that day as I told Angel it was 3 days now that the house could not be locked. When the maintenance man showed up, he was very helpful and demonstrated how to use the door lock, where you have to lift up the handle to engage the 1st part, then turn the deadbolt. Who would know that? That should that be in the instructions for the house. Obviously, if the cleaning staff cannot lock the door, how would a family from out-of-town know? The pool maintenance showed up at some point on Wednesday, July 3 (4 days into our trip). He was also very friendly. The underwater light in the pool was out, so it needed replaced because it shorted the circuit (there was a taped switch by the pool lights, apparently so not to short the circuit). Basically, the underwater light was not replaced and that switch was taped as a quick-fix. Everything to this point should have been addressed prior to checking in for our week at this $5,600.00 rental home. A list of other smaller issues including, but not limited to: - The main sink faucet in the Kitchen was leaking (maintenance completely replaced the faucet, Friday July 5) - The small island sink in the Kitchen drained slowly (maintenance did not fix) - Filter in the hot tub was changed (maintenance completed with us, Wednesday July 3) - A credit card fee to place the reservation online ($45.00 I believe) - Other realty companies do not charge this. The house needed a more deep-cleaning. From the A/C filters being filthy, to black mold in the shower in the Master Bedroom on the 3rd floor (my partner and I scrubbed out with some leftover bleach; we didn't bother to ask maintenance do deal with it). The last issue arose when the A/C stopped working on the 2nd floor (all family bedrooms) on Thursday, July 4. We only noticed it after maintenance had come on Wednesday and changed our filters (they were dark grey with dust). We called maintenance, left a message on July 4 evening, then again on Friday, July 5 as an after-hours maintenance request. We still did not have A/C on the 2nd floor when we locked the house and left on Saturday Morning. This is a great shame; we have rented through several realty companies through our lives and Sun Realty may be the best, Resort Realty has been the worst. Maybe someone should do an undercover rental through Sun and see all that they are doing right. People come to OBX, oftentimes (such as our situation) splitting the cost of a beachfront home so that everyone can enjoy something special, luxurious, and relaxing. This trip was a constant battle of issues with the home and maintenance that should have be completed prior to a guest's check-in. There are too many realty companies to choose from in OBX and I would highly suggest reconsidering the rental if it happens to be through Resort Realty.

We've been vacationing in the OBX for over 30 years and have used just about every rental company,…read moreincluding resort realty, in the past. We rented a 16 bedroom house for October 3-10, 2026. First, the online payment system for Resort Realty just sucks. I have friends from all over flying in and we all pay our portion separately. Most companies now have a robust system that can handle this including a visual report of the name of the person, the date they paid, and how much. All I could see as the organizer was the balance due; even when i asked them for a report, they couldn't match a name to a payment. Additionally, any guest logging in to make a payment had a drop down list of everyone else's payment method, so we had one person pay for their room using someone else's checking account! On top of that, it charged a $49 service fee to use a credit card as a payment method. It was a brand new property, we were only the 3rd or 4th group to rent it. This was a brand new house, so we understood there would be some issues. There was still a rough-in for the master bath tub, some wires hadn't been connected; we took that in stride. However, we paid for pool heat as part of our contract. It rained Sunday and Monday and the water was cold; we chalked that up to the rain because we didn't know any better. One of the two gas grills' propane tanks was empty. Tuesday morning, however, the pool heat system read "72 degrees" and we called to have it turned on. A tech came and the water started getting warmer. After our stay, we asked for a prorated refund for the days the pool heat was off. It should be the responsibility of the rental company to make sure that the pool heat is on and that propane tanks have fuel at turnover, not the responsibility of the guest to call. In an email response, they maintained that the pool heat was on. they made no mention of the propane or their lack of turnover procedures. You may laugh, but we had AI do an analysis of the pool heat, factoring in the heat-pump style heater, the weather, and the time frame, and it stated emphatically that the pool heat could not have been on prior to Tuesday morning. AI also suggested that we ask for the work order from the tech showing their finding and actions taken. It has now been 17 days since we wrote and have gotten no reply or explanation or work order. This is terrible customer service. Even if you're 100% wrong, if you communicate with them and they just don't respond - reprehensible. Here is the AI's analysis: No, it is highly unlikely for a standard, properly functioning heated pool to drop all the way down to 72 °F under those specific weather conditions. If the pool was actively being heated, hitting 72 °F indicates either a system failure, a completely overwhelmed heat source, or that the heater had been turned off days prior. Here is why a functional heater should have kept the temperature much higher: Heaters Fight Evaporation: While the 59 °F night air and cold rain accelerate evaporation and thermal loss, a pool heater is designed to replace those lost BTUs. A typical heat pump or gas heater is set to maintain a baseline (usually between 78 °F and 82 °F) and will kick on automatically as the water temperature begins to dip. The Weather Wasn't Extreme Enough: A drop to 59 °F is a standard cool autumn night, not a freezing winter blizzard. While rain does introduce a cooling effect, it rarely possesses enough thermal mass to overpower a working heater to that degree unless thousands of gallons of freezing water flooded the pool instantly. The "Heat Pump" Exception: If the pool uses an electric air-source heat pump, these systems lose efficiency when the air drops below 50-55 °F. However, Monday night's low stayed around 59 °F, meaning even a heat pump should have remained operational enough to prevent a plummet to 72 °F. The Bottom Line: If the pool was at 72 °F on Tuesday morning, it was almost certainly operating as an unheated pool at that time.

RelaxInn B & B

RelaxInn B & B

(4 reviews)

As the duchess of the RelaxInn, I owe it to my kingdom to share how great this place is!…read more I say the $175/night is worth it. The following amenities are included: - breakfast at 8:30am (naturally, the thing to do if you're not a morning person is take a 2.5 hour nap after eating; I may have some experience with this.) - beach access within a few blocks! - cable tv in room - beach towels, umbrellas, and beach chairs available during your stay - bathrobes - a cozy room decorated with beach-infused decor (seashells, lighthouses, sand-themed hangings) - jacuzzi and pool, not to mention hammocks for relaxing We had a wonderful stay, and I would highly recommend this place. The caretakers were kind, warm, and around in case any assistance was needed (help! A replacement beach towel is needed!).

Very quaint home with many amenities and a very welcoming host couple! My husband and I visited…read moreNag's Head for our Babymoon and got a recommendation from a previous guest to stay at the RelaxInn. We were welcomed by our host Eric, on arrival who was very friendly and knowledgeable about the area. Our room was very nice, decorated in a birds of paradise decor and had a sitting room and a large, private bathroom. The house boasted a pool, hot tub, roof top patio and various other outdoor seating areas. It was located on the second row of houses from the beach with about a 3 minute walk to the beach and 5 minutes to the pier. Every morning at 9am hot coffee was available and our hosts served us breakfast that included omelets and a breakfast casserole with veggies from the Margie's own garden. There are only 3 rooms at this B&B so only 6 people maximum can stay at one time. Fortunately, we were the only ones there during this weekend so we had the whole place pretty much to ourselves! The RelaxInn was very close to MANY shops and restaurants, just the perfect location! If you are looking to get away and have a quite time with a hot breakfast served daily, you should check out this place!

Cameron House Next Door

Cameron House Next Door

(17 reviews)

$$

Spent two nights here in the Fall of 2012. Stayed in the Featherstone room on the second level…read more Cozy room with a gas fireplace and large full bath. The inn was beautifully decorated and conveniently located to downtown Manteo. This was our first B&B experience so I wasn't sure what to expect. The innkeepers were very friendly and welcoming. Our favorite feature of the house was the back porch with a fully stocked fireplace. My wife also loved the array of cats that live at the inn (outside cats). Breakfast was served at 8am and was delicious both days. Day 1 featured quiches, bacon, home fries, fruit, yogurt, and biscuits & gravy. Day 2 featured sausage links, fruit, hashbrowns, scrambled eggs, and grits. Coffee, hot tea, water, and sodas were available at no extra charge 24/7. Overall we loved our stay. Would highly recommend to anyone visiting Manteo as you are literally 2-3 blocks from virtually everything downtown. My only negative is that the bed wasn't the best but by no means the worst.

The Cameron House Inn is probably our Favorite B&B of the six of so we've visited over years. The…read morestaff is thoughtful and accommodating, the breakfasts are sumptuous and the thoughtful amenities are top class. For example, homemade sweets are available each afternoon, cold drinks are always available the kitchen, and a fire is laid on the patio ready for you each evening in the fall. Please be sure to spend a few days in this wonderful

Wanchese Inn Bed & Breakfast - Wanchese Inn B&B business card

Wanchese Inn Bed & Breakfast

(6 reviews)

I stayed here for a wedding I had to attend in Nags Head which is just right next door. Most of he…read moredecent hotels out there want $200 per night and require a 2 night MINIMUM. This place allowed me to stay only one night, and was about $150 for one night, which is actually standard for a B&B. It was my first time ever staying in a Bed and Breakfast, and it won't be my last if all of them are like this one! I pulled up on a Saturday, and was about 30 minutes early before check-in. It was scorching outside at the time as it was in early August, and Lynn came out and asked if I was okay. I told her I was waiting for 2 pm, which was check in time, and she allowed me to come on in as the room was already, ready! Her maiden name was my last name was we hit it off immediately and joked that we might be related. She was very professional, and answered any question that I may have had regarding my stay. She showed me to my room, and even offered me warm baked chocolate chip cookies, as well as sodas and juice in he refrigerator which was open to guests. Lynn asked me did I need any help about activities to do on the Outer Banks, but I told her I would just be going to the wedding, and heading out in the morning. She made sure to leave the porch light for me as she knew I would be coming home late from the wedding! The room was very clean, it had all the towels, wash clothes, and any accessories that one would need when staying there. The TV was a bubble screen, and was really outdated, but I barely watched any television for me so that was a non-issue for me. The bed was very comfortable, and the house was very quiet as well, which allowed me to get some great sleep before the wedding, and later that night when I cam back. The next morning as I packed up, Lynn, and her husband, had cooked breakfast for me that included muffins, eggs, bacon, and grits which were delicious with the orange juice I had as well! We talked it up a bit, and they also gave me a brochure about the B&B in case I come back out that way. It was a wonderful experience, and I would definitely re-visit once I get back out to the far, far, east coast! Thanks again Lynn to you and your husband for your wonderful hospitality!

Wanchese Inn was the perfect place to stay when my husband and I wanted a short weekend getaway!…read moreLynn and Bill are wonderful hosts! They sat with us each morning after serving a delicious breakfast and chatted with us. They also recommended fantastic places to eat for dinner. They made us feel at home. We will definitely stay there again!

White Doe Inn - The delicious charcuterie board!

White Doe Inn

(65 reviews)

Our stay at the White Doe Inn was truly special. Every detail mattered to our hosts, and it showed…read more From the thoughtful touches like a good book and a properly brewed cup of coffee to the evening happy hour, sweet treats, and cozy outdoor spaces for relaxing, everything was set up with so much time and care. The gourmet breakfast each morning was nothing short of a top chef experience. We looked forward to it every day! Our hosts are delightful and made sure all of our needs were taken care of. The inn is also within walking distance of local shops and restaurants, which made it easy to explore the area. We'll definitely be back to make more memories. Highly recommend!

My husband had an amazing stay at the White Doe Inn celebrating our first wedding anniversary. We…read morestayed in the beautiful Scuppernong Suite that had a fireplace and separate sitting room. We splurged on the charcuterie board upon arrival which was 100% worth it. From 4-5pm they had happy hour with complementary wine and appetizers. The Inn owners were so nice and offered great recommendations for things to see and do in the area. We took their suggestion to have dinner at Salt and Cyprus with waterfront views and great cocktails. In the morning, the inn's breakfast was perfect. Fresh fruit, homemade muffin, coffee, juice, biscuits and gravy, and scrambled eggs. With our short stay, we ran out of time to try out their fire pits and take a bike ride through town. Next time we'll have to stay at least two nights!

Haven on the Banks - venues - Updated October 2026

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