good communication responsive to questions promptly friendly, courteous and professional read more

Condo was clean and inviting.Customer service was very accommodating!Condo was close to shopping and restaurants.

They have a great selection of vacation rentals. It's really easy to book through them. They communicate constantly on your rental

From the moment we arrived, it was clear the property had not been properly prepared for incoming guests. Decorations from a previous party were still present, there was hair and dust throughout the home, a comforter was stained and greasy enough that we felt compelled to wash it ourselves, and even underwear from a previous guest was left in one of the bedrooms. A drawer in the bunk room was broken, and a dirty used towel was later discovered in one of the beds as well. As additional family members arrived, we discovered even more serious issues. Beds contained dirty sheets with hair in them, some linens had clearly not been changed, and the twin beds were missing mattress pads altogether. The condition of the lower-level bedroom was particularly concerning. The room was musty and appeared infested with spiders, making it unsuitable for use. As a result, my sister and her adult special-needs son slept on the couch for the entire week rather than use the room. We expect spiders in North Carolina, but this was to an unusual degree. The rest of us couldn't get up and use the living room or kitchen while they slept there. Just unacceptable and really frustrating. I was also extremely upset that after I specifically declined housekeeping, members of the cleaning crew came to the property anyway. This occurred while my six-month-old niece was napping. Having people come to the home after being told not to do so was unacceptable especially after we had cleaned the home. You can't make it right by inconveniencing us even more. The ship had sailed on cleaning and preparing the home for us.. we were already there and did not want to be interrupted by cleaning that should have already been done. The problems extended beyond cleanliness. My mother chose not to sleep in one of the downstairs rooms due to spiders, and neighboring properties hosted loud parties that continued late into the night. Had we known this was a senior-week environment, that information would have been helpful when selecting a rental property. When I spoke to someone at your office, they said they do not allow parties. Your process is not working, because there was a party house the week prior. The pool guy expressed how grateful he was that we were not like the tenants from the week before. Instead of focusing on time together, we spent much of the week dealing with cleanliness issues, sleeping-arrangement problems, maintenance concerns, and repeated communications about conditions that should have been addressed before our arrival. The property never reached the standard we expected when booking through a professional rental management company. The home was not represented by its condition, and the overall experience fell far short of reasonable expectations. See attached pics. There are many more... UPDATE: They never discussed a refund... they just sent us back the cleaning fee of $384 and ghosted us. They think that makes it all better. We had one unusable room and guests who had to sleep in the living room/common area and the place was a pigsty. We have rented in OBX before... use any other rental company! We've been going to OBX for years and this is not normal service. Brindley Beach is excellent.. Twiddy... just steer clear of Village Realty. And if VR manages your home to rent out, you may want to consider switching. They do not treat your tenants well. read more

Scam-bait and switch listing! We found a rental in OBX that accepted dogs. No max number listed anywhere on the posting. We booked the house listing 3 dogs and they processed the booking. 6 days later they reached out to get the weights of our 3 dogs. Upon providing that information they responded that there would be a strict 2 dog max. They refused to allow us to pay more for a 3rd dog and are refusing to refund our money. We obviously would not have booked had a max number of pets been added to the posting. Complete scam that is leaving us out of money.​ read more

Amazing property management team! Over the years we have dealt with some really unprofessional management companies so it has been a huge relief to have finally found Village Realty. They helped with everything from A to Z. We arrived to a clean home, clean spa and clean pool. They know what they are doing which means everything when you're booking a beach house hundreds of miles away. read more

Village Realty - Joy - Real Estate Services Near Me - Nags Head, North Carolina

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We stayed in Manteo and coordinated the trip through Village Realty. Communication was fantastic. We asked to enter our property a couple hours early, before family arrived, to inspect some concerns that were expressed by recent guests. The staff at Village Realty was very responsive. They maintained communication until our concerns were resolved and coordinated maintenance people to come in to fix some electrical issues. The staff that entered were polite and efficient. We would stay with Village Realty again. read more

Where to begin. First, we were renting a home in Rodanthe that we knew months ago when we signed the agreement was near the beach and any hightide issues could cause a problem. Following the september Nor'easter, we called 4 times in the subsequent 2 week period to make sure that the house had no issues and each time we were told that there were no problems, they had people in the home as we were calling and they got no complaints. When we arrived on Oct. 10th we were faced with looking at about a 100 yard drive that was barely more than 1 car width that they dug out with a Bobcat or similar machine. The 2 sides for the whole length were about 4 feet high so there was no possible way of turning around. Additionally, there was a 4 to 5foot high bank that had laid pieces of plywood, covered in sand, to get to the broken front steps and an even higher climb to get to the back of the house with a high step needed to get onto the back, sand covered deck. We got this house because my wife has a handicap and needed an elevator. There was no possible way of getting her into the home. It also had a very musty smell and a broken cross beam . Thie house was not inhabitable. We then asked for another house. They offered a home that was 3rd row, not beachfront. When we got there that elevator didn't work. After another wait a nice repair man did reset the elevator and it worked so we moved some items into the home as we were over 500 miles from home and had no other choice offered. During the night the elevator stopped working again and a beeping sound kept us awake from just before midnight and throuhgout the whole night. Despite a call to their emergency contact number nobody showed up. Seeing home, beachfront, on their site that was open starting Sunday, the next day, I went to their office when they opened at 9. They said I could have that house but it would cost me more money but originally I was not told how much more it would be. My assumption was that it would be approximately $2,000 and I said that I'd have to call my lawyer because we had a considerable expense already getting there, did not get a beach front home, was placed originally in an non-inhabitable home despite our asking about it 4 times, and asking us to pay more was unreasonable. I then asked to talk to a manager and was told none were available. I was then told that I could have the 3rd house that was beachfront for around $400 which I agreed to. I then went back to the 2nd house and awaited a call of when we could move from house 2 to house 3. The call never came. I then went back to their office and was then told that a manager ( which magically became available for them to talk to) had decided that since I used the word lawyer, they were refusing to give me house 3. After called another realtor I did get into a very nice home. Ironically, that realtor reported that Village called them about this house on saturday and I could have gotten into that house on saturday for an additional $250 but Village never mentioned this to me and offered the only alternative being the 3rd row house with the elevator that broke. I certainly cannot recommend this company and would not rent a dog house from them. Dani and Bert in the Rodanthe office were as nice as could be but the company itself cared nothing about not allowing me to make different plans before driving 548 miles to face a home that they should have known we could not possibly stay at. read more

We had a wonderful stay in the Nags Head/Kitty Hawk area. The home we stayed in was well stocked and everything was as described. Communication was quick and our needs were met efficiently and thoroughly. Based on the area we stayed in, the value of the home was met as we were near everything we could have asked for. I would recommend Village Realty to anyone looking for an unforgettable OBX trip with your family. read more

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We stayed, or was suppose to stay at Joshua's Place from 7/25-8/1. From the time we arrived we had many issues. Cleanliness, plumbing problems, trash and old items around the property, sand in the beds, and safety issues. Not to mention the pots and pans were not useable. We got no help, not quickly. 3 days into the stay they finally send maintenance. We've emailed and called to discuss our refund and still have no resolution. We had to leave the house as none of my family felt comfortable or safe read more

To start the listing of the property we rented wasn't at all what we showed up to! After driving 10 hours the house wasn't cleaned and we had to wait another 2 hours to get in. After they came to clean again there was still feces on the wall and dangerous broken items in the run down pool area. I contacted Village realty over and over, they would respond by text but refused to call me back or come clean/remove/fix anything! After years of renting from them we never will again! read more

I have used Village Realty for years and have never had issues with them, but this year 2026 was a lot different. First off the pool at the rental condo we are staying at does not have water in it and is under construction. They told me that because they don't service it. It's nothing they can do which I understand, but they never warned us about the issue. They did warn us about the elevator that is out of order but failed to mention anything about the pool. Likewise, they never offered a solution the first two times I called, nor a call back until we called for a third time. The person on the phone was super rude, didn't really answer all my questions and totally cut me off and end of the . We were eventually issued a $300 credit, but not offered access to any of their other properties pools. They told me to use the credit, which won't hit our account until after we're gone, to pay for a pass at the ocean club. Also The towels provided I wouldn't give my worst enemy. They are scratchy and just awful. I will be choosing another company next year 100%!! read more

We had a few maintenance issues and Village was spot on and corrected. Great time and spectrally visiting the wild horses.

I rarely post negative reviews because I believe businesses deserve grace and the opportunity to correct mistakes. But I also believe families deserve honesty, cleanliness, and basic standards of care when spending their hard-earned money. We brought our family to the Outer Banks expecting a relaxing getaway and unfortunately encountered conditions that were unacceptable and honestly disgusting. Extremely disappointing experience with Village Realty. Catch and Relax property! I truly hope they take customer concerns more seriously moving forward because no family should walk into conditions like this while on vacation. Dirty Rental, broken doors. read more

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Unit was not clean upon arrival. Maintenance worker sent to unit unannounced on 7/4/26 at 1pm to fix something that was not necessary to be fixed during my stay. Worker left the place a mess after installing sink. VR has continuously ducked myself, VRBO and the BBB so I am in the process of getting them removed from the VRBO and Expedia platforms. read more

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While this house is in a prime spot to hit the beach and local restaurants, the management of the unit is lacking. I've never been told i only get 2 rolls of TP (and not full ones at that) for 6 guests; 1 dishwasher pod for 4 days; charged for pillow cases (what's the point of the extra pillows??). Three rooms had drywall work done and the patching of it not completed. Remotes for fans in rooms affected each other. Disappointed read more

This was my first time ever booking a house as this was also my first vacation i got to have with my 3 adult daughters on my own. we take vacations but usually with aunts/cousins/grandmother. The house was perfect and worth every penny. I'll admit, I was intimidated at first when booking the house, but oh my gosh it could not have been easier. Communication when booking and up to arrival date with the agency could not have gone smoother and the response time was quick. When we arrived, we did need to contact them for something silly and they were attentive and the resolve was very quick. The walk to the beach was short and sweet. It was the best week of my life. I will hopefully be contacting Village Reality again next year but the only change would be for a bigger house. all though I'd want to do it again with just my girls, I think we may have recruited a few more people. read more

easy to browse properties to rent good communication via emails and phone calls responsive while in rental will happy use VR again Thanks Rick read more

Find another rental realtor! We have rented with Village Reality for 8+ years in Corolla, past service has been fairly consistent and OK, but the last 2 years they have gone down hill. #1 - they don't care if you are a repeat renter, everyone rents, you are just a number #2 - Communication is good up until they get your last payment, after that and during rental is poor. Last rental they responded to 1 clogged drain, but not to the dirty fridge, grills not working/1empty tank of propane, 2 other clogged drains, dirty outdoor area, etc. #3 - sent a follow-up email about the condition of the property and talking about the non-response, ZERO response, no apologies, nothing. Done with Village Reality...... read more

Terrible company. Rented a house in corolla for the week of the 4th. Had lots of issues with cleaning and safety texted, emailed called multiple times. Someone was sent out 3 days after problems started but they were not a plumber or an electrician so couldn't really fix everything. Received texts that issues were resolved, they were not. I have called, emailed and texted even more times. Have been told several times that a manager would get in contact with me. It has been 3 weeks since we left the house and still no contact. Terrible company with Terrible communication. Will not be staying with them again. read more

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We recently stated in the Oar House in Duck, NC, managed by Village Realty. The house was great, perfect location within walking distance to the shops and boardwalk. The company was helpful and communication was great! I hope to stay again! read more

We rented Crabby Patty beach house in Nags Head this summer. It was perfect for our family. Close to the beach, easily walkable. We also had access to the Village Beach Club, which was awesome. Village Realty was a pleasure to deal with. Thanks for the perfect beach vacation! read more

No stars!! Gas leak, the underground propane tank was cracked, empty and fumes coming into the home. I had to call 911 as their robot ticket takers did not think it was an emergency situation. read more

Do not rent from Village Realty OBX!!! I am extremely disappointed with my recent experience renting through Village Realty. We chose this vacation home specifically because it advertised an elevator, which was essential due to my husband's back issues. Unfortunately, the elevator was inoperable for our entire stay. To make matters worse, the internet was unreliable or completely unavailable for nearly the entire week, preventing my daughter-in-law from working remotely and leaving our family without access to streaming services and other internet-dependent amenities. What was most frustrating was the lack of communication and customer service. I called multiple times each day to report these issues and received little more than a text message stating that a work order had been created. No one provided updates, no one followed through, and when I drove to the office seeking assistance, the office was locked. When you spend thousands of dollars on a vacation rental, you expect the advertised amenities to be available and for management to respond promptly when serious issues arise. Unfortunately, that was not our experience. The lack of urgency, communication, and resolution turned what should have been a relaxing family vacation into a frustrating and disappointing experience. I hope Village Realty takes steps to improve its communication, maintenance response, and customer service so future guests do not have to endure the same experience. read more

We completely enjoyed our week. House was very nice, pool was beautiful. Had a couple of issues that were taken care of in a very timely fashion. read more

Absolutely awful, paid $9500to have a broken stove for half the week, unsafe banisters , broken A/c and a slew of other problems. They are now not answering my calls, voicemails or emails! read more

The house we stayed in was poorly kept. The bed downstairs was broken our guest could not sleep in. After an eight hour drive they slept on the couch and found an hotel the next day. As of Friday still no new bed frame. Dog hair found all over two of the beds. We had to completely strip beds and wash. Bathrooms not cleaned. Kitchen counter tops not cleaned. Dried up cheese in bottom of oven. Outside looked like no one cares about it. After driving 8 hours it is very disappointing to show up to a house that is not well kept and needs a paint job and needs to be completely cleaned Also dog poop on the upper deck smeared on the floor. First impressions are very important. read more

our vacation was amazing, the house was extremely clean, very comfortable!! I had to reach out to the office for a couple of questions. Everyone was very responsive, very polite, very professional. The gated community that we stayed in was beautiful, we felt very safe and secure. I would highly recommend village realty with any vacation plans you have!! read more

Shout out to Phyllis, one of the inspectors! The cleaning crew had left a few things not done. :( Phyllis came to the house and went above and beyond to make sure it was properly cleaned and ready for us! She even made the bunk beds herself!! read more

Village Realty and the entire recent OBX rental house experience was terrible. The house was not cleaned--had to call the "emergency after hours number" at 5pm to get a cleaning crew. Still spent the next 6 hrs doing more cleaning to get the house usable. Pool had empty beer bottles, cigarette butts strewn everywhere. Inside fireplace was loaded with garbage, floors were filthy, beds and linens disgusting. The grill was broken and unusable the entire stay. Flies infested the house and grounds. You couldn't reach a person from rental agency if your life depended on it. There is no oversight or management available, only via text. Even when they indicated a "ticket" would be opened, there was no actual response or follow through. Worst rental experience ever. Do not rent through this agency. read more

overall, it's a nice house and we had a great week. a few things to keep in mind for future renters-it's not really a well appointed kitchen as there was no pot big enough to steam crabs, no shrimp peelers, among other utensils and the 2nd fridge on the top level is too small to be of much use. our main issue was the uneven air conditioning - one bedroom was missing a ceiling fan remote so it couldn't be used at all and that bedroom was EXTREMELY hot all week. something to keep in mind also, for such a large house that could sleep 14 people, there are only 3 full bathrooms! it was a daily juggle for everyone to get their showers after a day at the beach. but we knew that going into we planned ahead, it's just laid out a bit awkwardly! but it was clean and nicely furnished and very convenient location!! read more

I really hate to have to leave this kind of review because I understand all the work that goes into keeping the houses in good rental condition. This was our 11th summer down there and the most disappointing one yet. The house has good bones, but it is in desperate need of a deep cleaning (inside and out). We had to request a mop because the kitchen floor was so sticky on day 1. The couch had dried food on it we had to clean off. One of the bed rooms comforter had rips in a couple of places with stuffing sticking out. The dining room light fixture above the table has mold around it as does the attic crawl space door in the master bedroom. The living room rug (which based on pictures) should be white/cream with blue is grey and black. The description says the house has boogie boards and skim boards but the house one had 1 flimsy boogie board. The house states there are multiple pool floats and a pump which there is none. Please know we understand that after years things do get broken and change but it is almost false advertisement for a home to list extras and then for the homeowner does not to keep up with them. The 'extras' were part of the reason we choose this house. We had to go and buy pool floats and boogies boards. The top floor had a weird stale smell and the bottom reeked of dog urine. We got air fresheners for each floor to help. The pool area shows lounge chairs and they were gone. The pool liner is rippled and peeling some. The concrete by the pool steps is uneven and a hazard for falling. Would not rent the moondancer again read more

we rented a house that wasn't in any shape to be rented. many safety issues. the biggest being the septic leaking over and flowing towards the pool.while they did sent someone out the gunk pulled out was left on the lawn so the odor never went away. the decks were full of nail pops and exposed nails. the walls had obvious water damage. the oven didn't work, the kitchen counter was covered with contact paper. the cabinet doors were falling off the hinges and were filthy. no trash can in the kitchen. the pool deck was filthy and the chairs had black mold and were cracked and unusable. we spent a lot of money for this vacation and feel we got ripped off. we stayed at 1044 Whalehead Dr- Corolla. Stayed July 27,2026-August 3,2026 Do not recommend this realty company to anyone. read more

Extremely disappointing experience with my reservation that included travel insurance. My booking was canceled because the owner decided to remove the property from the rental program after we had already planned and committed to the trip. This left me with very limited options during a busy rental season and scrabbling to figure out what to do. Although a replacement property (sound side) was offered, it was not remotely comparable to the original home (beach side) I reserved (8/26/25) in terms of location, features, and overall value. At that point (36 days before my arrival date), I was forced to either accept an inferior property or refund since they had no other similar option to my original reservation, which now has left me to pay significantly more for another rental with less options available as the reservation is for a peak time of the year (June 2026). The most frustrating part was that renters are expected to honor cancellation policies and commitments, but when an owner removes a property from the program, the burden and financial impact fall entirely on the guest. This created unnecessary stress, inconvenience, and additional expense for our vacation. I would strongly encourage future renters to have backup plans as this happened 36 days before my check in date. read more

TERRIBLE business. They don't answer calls, emails... houses are also in horrible condition

Easy to work with and gave me a package of information. Very helpful. And very nice people. Thanks.

We rented a house in Corolla through Village Realty. Village Realty told us there was no grill at the property so we would need to rent one. We did through a company they recommended. When we arrived at the property there was in fact a grill provided with the house. Village Realty said "it wasn't in the listing" and said a manager would call us. The entire week, nobody called about the grill. We had a dirty pool on arrival day, kitchen wasn't cleaned well at all. Sand under the quilt on the sheets in one bedroom, we had to strip the bed. Next morning, we found garbage in the bunk beds that our kids slept in. We also discovered pots and pans were so old and dirty. Village sent a new set, dented! Monday night the ceiling started leaking. That was the start of a multi day run around, each person they sent had a different story, but everyone telling us a manager would reach out since we were dealing with this. AGAIN, no manager called. Air conditioning pan was leaking and Village employee said he'd be back with hvac guys. KICZ came out, drained pan of moldy water and dumped it in the bathroom sink, no clean up on their end. Smelled so bad, we had to bleach the bathroom. KICZ said they weren't HVAC so another crew would be out to clear the clog in the drip pan. Nobody came and Village closed the work ticket. Wednesday, ceiling started leaking again, now with parts of the ceiling and paint falling down to the floor. Called Village again, they said nobody could come because they were an hour away, but a manager would call. No manager called. Thursday, KICZ came out again and cleared clog, left holes in the ceiling and all the parts of the ceiling and paint on the floor! We had to clean it up. By our last full day, there was mold coming out of a vent. They didn't take care of the property we rented at all. Nails coming off the sides of the deck and landing in pool area, weeds around pool, mold above the hot tub, exposed outlet that they stuck a vacuum in front of to hide, dust, cobwebs and garbage under the beds. Village was made aware of the issues. Village never had a manager called us despite all the promises and additional attempts we made. So much of our vacation was spent reporting and tending to problems that Village Realty gets paid to take care of. Absolutely disgusting that they just take your money and run. Even when you call, you're placed in queue and then ultimately sent to voicemail. I would never rent from them again. They shouldn't even be licensed. read more

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The house was perfect for our family needs. All the communication done by text and email was clear and sufficient..from check- in to check- out. We never met or spoke with anyone, which was a little weird. The one suggestion we'd make is to not be so stingy on basic amenities. Specifically, the dish soap, bathroom soaps, tissue etc. were incredibly minimalistic. I get not providing a week's worth, but considering the rental fee, it would be much better customer service to spend a few more dollars and provide nicer basic needs. All in all, a lovely week at the OBX! read more

Village Realty - Real Estate Services Near Me - Nags Head, North Carolina

Surfing gecko.... Village realty fail... So the king bed was caved in and broken when we arrived in the nice bedroom... housekeeping just made it and moved on... this is how maintenance fixed it yesterday with no tools. We are traveling with an 84yo with mobility issues that is now in the bunk bed room. This is night two on the floor after promising several times that it was going to be handled right away. What does one do about this? We asked them to take the bed down so we could at least use the nightstands and outlets. They said sure but never showed up. Croatan surf club... any advice? It seems like we are being messed with for their entertainment at this point. read more

Village Realty - Real Estate Services Near Me - Nags Head, North Carolina

village realty was great! very on top of things! after our first days stay we received a text checking in on us, which I never had before with other companies we dealt with. we received emails when our payments were coming up. we will definitely be using them again. read more