Nick came to our house to give Norm and I an estimate for a complete remodel of our master…read morebathroom. We really liked his ideas and suggestions. Nick was very helpful through out the whole process, his crew showed up everyday and was very respectful and polite. They made sure to clean everyday after they left! They completed on time and on budget. The communication was amazing, I am very happy with the results! I would highly recommend Accell Construction to anyone who is looking to do any type of remodeling!! thank you Nick!!

I was taking a chance by choosing this contractor on Yelp but knew pretty quickly they were going…read moreto do a good job. Nick was here on Monday morning and immediately identified how to fix the repairs I needed and what it would take to make the changes I wanted. Absolute professional from the beginning. The price was fair for the work I requested and they started right away. You can tell Nick has been doing this for a long time and the guys doing the work were awesome! Cleaned up every day after they were done and did absolutely fantastic work. Painters did a great job of protecting all the furniture and rooms I didn't need painted. Finished on time and did great work as well. I highly recommend ACCELL and will definitely use them again when I am ready for my next project. Price was fair, work was outstanding and the entire staff is outstanding! You will be very pleased with their work!!

When I requested a quote for some work on a deck in my backyard, Mr. Martin was extremely…read moreresponsive. The difference between the quote he gave via email from the pictures I sent him vs the amount he quoted after coming out to inspect the work was fairly substantial, but still acceptable. Him and his coworker were able to finish everything in a single afternoon, and the finished product looks beautiful. I'm very happy with the work done - I've included a picture of the deck beforehand as well as the new one:

We contracted Jay to assemble and install our IKEA kitchen cabinets. The project also included some…read moreframing and finish work. Jay was responsive, flexible and friendly. He was at our house at the time he said he would be each day and he finished the job on time and for exactly the price we agreed on. The quality of his work was solid.Even though there were some unexpected challenges and we made some changes during the course of the project, Jay took it in stride and worked with us at every step. Based on our experience, we would recommend Otto Custom Builders for any home demo, framing or install project.

This is cheating company .. they will not finish the project ..happened to many of friends and I…read morecan give reference if you wanted for his dirty work .. never pays his contractor and they will come home asking for money ..

Horrible workmanship. I would never use him again or recommend Miguel to do work for anyone else…read more He was hired to convert my small bathroom tub shower to a step-in shower, put down new tile on the floor and paint. He botched the entire job, then blamed it on his helper, even though Miguel was working right alongside his worker throughout the majority of the job daily. When he proclaimed the job complete I asked him if he was proud of the work he had done and would he use photos of my job on Yelp as an example of his work. He said "no" to both. I have to have every bit of his work torn out and redone. He tried to use plain blue backer dry wall in the shower, wanted to drywall over insulation that had black mold saying it was black paint, and repeatedly said he was going to make my bathroom "beautiful". As you'll see from the accompanying photos, it is anything but. The shower floor tile is completely crooked, as is the wall tile. The floor drain isn't flush with the tile, so won't drain properly. The glass shower door was installed crooked, the caulking and finish trim look like it was done by a 12 year old. When I pointed these things out he kept repeating that my walls weren't square and floor wasn't level. A professional contractor knows to put leveler on floors and walls to ensure level surfaces before laying the first tile. Add to that the fact he spray painted plastic trim on the new asphalt in front of my townhouse, leaving black paint that I have to pay to have resealed, as ours is a private street that the residents had to pay to have repaved only last year. Miguel knew this because I had told him. He seemed stressed out and rushed from the start. Since I was working from home during the whole job, I could see his exasperation and hear him yelling at his helper. I feel completely ripped off and hope no one else has to have this experience, hence the lengthy review. I gave Miguel the opportunity to refund what I had paid him but never got a response. For some reason the photos I added will not post. Contact me and I'll be happy to share them with you.

Excellent communication and service. He came and surveyed the project, went and got the materials…read moreand completed it. Workman ship was excellent. I have him install 45 linear feet of base boards and 1/4 round on some other. I highly recommend Miguel and his crew!

We had challenges scheduling our initial estimate. The company was really lovely in apologizing for…read morethese difficulties, and I'm glad we stuck with them for the third time which was the charm getting them out here. The estimate process was very professional. I liked both what I heard, and the answers we received to our questions. They're willing to communicate through email and text as well as phone calls, and it's nice to have those options. At the time of this review, we haven't yet made our final decision whether to move forward. I can say that I am thus far impressed with their professionalism and friendliness, and this is currently a positive experience for my household.

The CBG folks were very professional and organized. Work quality extraordinary. They were all very…read moreresponsive to our minor issues and requests. Special thanks to Izzy and Antonio who led the contractors. A special commendation goes out to Melissa in the office who maintained contact with us during the project.

I would strongly caution anyone against using ServePro / Osprey Construction for mitigation or…read morereconstruction work. Our insurance company recommended them after a bathroom leak, and the entire experience has been frustrating, expensive, and ultimately unresolved. Their reconstruction team moved incredibly slowly, made repeated mistakes, and often appeared unsure of how to do the work properly. What should have been a straightforward project turned into months of delays and poor workmanship. Any time concerns were raised, the company became defensive and adversarial instead of owning the issue or working toward a solution. They consistently deflected responsibility, even when the problems were obvious. This made it extremely difficult to have a productive conversation or feel confident in the work being done. After spending thousands of dollars and giving them more than enough time to complete the job, ServePro still failed to finish the project. I am now left with the same issue I started with--and the added cost of hiring a different contractor to fix their incomplete work. In my experience, ServePro / Osprey Construction does not deliver professional service, quality reconstruction, or accountability. Do not rely solely on your insurance company's recommendation. Do your research and choose a contractor who stands behind their work.

Terrible company, that does inferior work.We continue to find more and more shortcuts that they…read moretook to save money at our expense. d

Jorge and his team did incredible work for us as we prepared a home for staging and sale! They were…read morepriced fairly, highly efficient, willing to tackle almost any job we threw at them and the communication was excellent. I highly recommend this team!

My HOA came in and tore up my floors and then refused to replace them, even though my HOA contract…read morestated they would return my floors back to the same condition they found them in. I ended up getting them replaced by myself. Sy came over and showed me tile examples and then helped me choose one that was great. He did the whole installation and my place has never looked better.

If I could give negative stars I would ! After dragging on a three month remodel for handicap…read moreaccessibility Mark Vargas and his team disappeared with check in hand. Shame on me for paying ahead of time! If you want a horrible job, bad craftsmanship, and no regard for your property then use these guys. If not, don't even bother looking any further. If you are foolish enough to go with them watch the "hourly" rate and get a contract and estimate in writing. They are anything but reliable or professional. As for a reference - Hell No ! Now on to find someone else to finish the job and someone to haul away all of the debris left behind. They run MI Builder LLC and IM Home and Delgado Landscape - beware ! Per Ian's comment below - Mark Vargas is his partner - the "M" of both businesses. Last year Ian and Mark installed hardwood floors in my home and due to lack of professionalism there was no contract. Ian immediately ran to the back to cash the checks before the ink had dried! As I have said, beware! The guys on the crew are the ones that will work for you as well.

I was hoping we could come to resolution and that I wouldn't have to write poor reviews, but it's…read moreclear we are at an impasse. There's not much else to say other than they STOLE OUR MONEY! Thousands of dollars. We engaged an attorney to help us get it back, and they have not responded. They WILL be seeing us in court. Aside from that, they (Carelis and Ian) are the worst communicators you will ever encounter even when things are going well. They also do not properly plan or budget for things not going perfect. As you have seen in other reviews, this is not an isolated incident. We did everything we could to try to work with them and give them the benefit of the doubt. Clearly not a reputable company and absolutely no integrity. DO NOT USE.