I've been going to Peggy L. for about 2 years now. I struggle with cystic acne and oily skin. I am…read morevery picky when it comes to my skin because as a melanated girl, I have to be mindful. I have to say she is wonderful, attentive and overall a kind lady. The atmosphere is very relaxing and calming. My skin has been doing very well since I've been to her. Although I moved out of state, whenever I come back it is a must I go in to see her. I've seen a significant difference in my skin these past 2 years. I 10/10 recommend!

I like Peggy. She's a nice person. However the cot she uses for some of her treatments is very…read moreuncomfortable. There appears to be a more comfortable bed that she uses but not for every treatment. I came in for a facial with extractions which is one of her more basic treatments. I hurt my ankle climbing onto her small cot because my foot made contact with the heavy metal frame (big bruises on my ankle after impact on metal frame). There's several blankets but no mattress pad on a hard metal frame and the blankets were lumpy and uncomfortable to lay on top. She should put a thick pad on top of the metal cot so people don't get hurt like I did. Be careful if you have to use her small cot or request to use her more professional bed which she has on display next to this uncomfortable and dangerous hard cot. I have never seen anyone use this kind of cheap and unsafe set-up for a facial bed. Sad. The treatment itself was 50 minutes and involved a lot of hot towels, steaming and chemicals. Since I use tretinon which is a prescription strength retinol, my skin is very sensitive. Everything Peggy put on my skin including aloe vera burnt. The experience was unpleasant. Peggy herself was coughing a lot in the beginning of the treatment. The prices have increased a little bit from the website. Peggy gave me the website price after I pointed it out and I tipped her too. Update: I told Peggy that I wanted one particular milia extracted and this morning I noticed that it was not completely gone. Very disappointed, especially after her cot hurt my ankle.

Clean, professional, wide range of treatments. Sarina has magic hands and helped me find what was…read moreright for me without being pushy.

I was able to book an appointment online after a quick Google search for medical spas in my area…read more I'd never been to a medical spa before, so I wasn't sure what to expect. I was a little anxious walking into my appointment, but all of that melted away as soon as I was greeted by an incredibly kind concierge. She was warm, attentive, and welcoming, and I felt comfortable from the moment I walked in. The environment was relaxing, clean, and inviting. I didn't have to wait for my appointment and was escorted to a private room, where I met with a very kind physician assistant. She simply asked me what had brought me in. As I explained my concerns, she asked thoughtful follow-up questions about how I was feeling, what I was concerned about, and what I hoped to achieve, rather than trying to just sell me some "magic solution". She walked me through all of my options and provided a lot of helpful information that made me feel confident in my decisions. I had mentally prepared myself for a sales pitch, but it never came. Instead, she listened carefully, explained how she could help, and let me decide what would best fit my goals and lifestyle. I left feeling relieved, informed, and genuinely excited for my next appointment. Most importantly, I felt heard.

I've gone to Polish and Glo since I moved to the area from out of town, I received almost all of my…read morebeauty treatments of Microchanneling, Magic Glo facial, Volume lash extensions, facial waxing including brows + tint and had my makeup done as well. I always feel important, pampered, and beautiful. Natalie is both professional, friendly, and skilled in her craft, I guess I hit the jackpot when I found Polish & Glo .

Natalie is a true professional. I always feel prettier after she does my lashes, super cozy and…read morecalming vibes too.

Swan does the best lashes in the Bay, hands down - I know because I've tried so many, and truly no…read moreone does lashes like Swan! The lashes stay on a long time and look really natural. She uses high quality products, so my lashes and eyes feel good. I get so many compliments on my lashes that they look both natural and full. The Berkeley space has easy parking & access and it's quiet/peaceful. Swan is always on time and just the best person as well.

Swannie truly personalizes every set to complement your face, and it shows…read more Since meeting her, I won't let anyone else touch my lashes. Her skill is on another level, and coming from the South Bay where I've tried so many artists, that says everything. The new office is super cute and relaxing. Safe area with plenty of parking too!

Been going to her for years. I used to think it didn't matter which waxer I went to, but since…read morebeing with Christina I doubt I'll go to anyone else unless I'm out of town or moving. Her studio is also very comfortable with a natural and chill atmosphere. I recommend her to all of my friends!

The best sugar tech in the bay area, and I have tried 5, and had sugaring in San Diego, LA, and…read moreNYC. Efficient and gentle. If you're still having hair removed any other way, don't hesitate to give sugaring a try, you'll never go back.

After looking in to different skin care businesses I came across Skin Care by Brittany I am…read moreextremely happy with the beautiful, clean and comfortable place, but even more happy with the amazing hydrating facial I received today from Brittany. She has the kind of relaxing touch that is hard to find, and she is professional wirh the knowledge to treat sensitive skin like mine. I feel blessed I found her, and definitely going back Thank you very much Brittany!!

Just wanted to update my review because Skin by Brittany is AMAZING!…read more Had myself a much needed massage with @skinbybrittany__ today.  The past few weeks have been extremely stressful, and my body was begging me for a reset!  A little back story... I have always been extra sensitive when it came to physical touch. I could never get a massage because I was too ticklish and the feeling of knots on my body made me cringe! A few years ago,  I booked a massage with @skinbybrittany__ . She knew my situation and let me know that if at any point I started to feel uncomfortable,  we could stop.   She was the most gentle and most professional massage therapist I have ever encountered!   She literally took away my fear of massages (crazy enough, it really was a fear of mine). My body is thanking me right now, after my AMAZING massage with Brittany today.   I'm telling you... book your appointment with her now!  You won't regret it!   She's also responsible for my amazing skin!  She gives the best facials and I am loving my new skin care routine! Thank you so much, @skinbybrittany__

Maya was very professional and provided exceptional work. I love my new brows! It was definitely…read moreworth the trip from Reno, NV.

I have been reaching out to reschedule my appointment for past 4 days . Tried reaching out by…read morevarious means, email, phone , message on their website .. no body responds. To book an appointment they have strict cancellation policy and I am reaching out well in advance to reschedule however not even a single time I have received. Response! Hi ! I called at three different times . Morning at 11:38 am , 3:40 pm and 3:42 pm. It was within regular working hours of the business and In addition I also contacted the business on the form that's available on your website two times and one time via email on Aug 2nd. I understand that things can get busy however I would appreciate if the cancellation and rescheduling policy is strict then if someone can reply via email to reschedule the appointment. the service is not the issue the communication was. Thanks !

Visits to Francesca are like mini vacations. It's almost unreal how relaxing her space and…read moretreatments are, and we're so lucky to have her in El Cerrito. I've always left her care feeling perfectly refreshed and renewed. All her products are super high quality but I haven't ever felt pressured into buying anything like I often do elsewhere...although I now have a growing collection of Botnia and other amazing items she's introduced me to. From the moment you step inside this little oasis, you're enveloped in a blanket of serenity, comfort, and beauty. You can tell that everything has been carefully and lovingly curated for your ultimate experience. Francesca's methods and knowledge are well-practiced and very evident; she has spent a lot of time honing her craft and it's obvious why she's always booked out so far in advance. I wholeheartedly agree with another client who wrote that what she provides is more of a form of therapy than anything else. I just wish I could see her more often!

I was shocked that I was told I'd have to pay $70 to reschedule my appt because I was 15 minutes…read morelate. (I accidentally took Arlington, forgetting that it's Colusa that goes to Fairmont, not Arlington; so I had to backtrack. In addition, it was very difficult for me to get away from work, as I work in a deadline-driven industry. This is why I also find it extremely inconvenient that this business is not open on weekends.) A facial is not something I would have purchased for myself, but this was a gift from my mom, who wanted me to experience a facial. This is why I especially wanted to experience the facial, not so much even for me, but because it meant something to my mom that I experience it. This being a 65-minute appointment that cost a lot at $150, being 15 minutes late would have left 50 minutes. I asked if she could do a shortened facial. (In my mind, that would have been plenty because this was something I have never experienced and didn't even know if I would like it.) But she said she would only be able to "put some cream on my face." She would neither agree to a shortened facial nor to rescheduling my appt without the steep charge of $70. Well, this seemed outrageous to me, so I was very angry but I did not lunge at her, as she wrote in a previous reply to an earlier review. That simply isn't true. The most upsetting thing was that she acted like the Queen of No from the moment I walked into the shop. UPDATE (4/12/25): For Francesca to state that I lunged at her is a flat-out lie. In addition, in her reply she is putting words in my mouth in many cases. Just one example: She wrote that I said that I didn't want a facial. What I in fact said was that "I would not have scheduled a facial for myself." That is not the same thing. Further, she states in her reply that "shortening a 65 minute treatment by *more than 15 minutes* is not something [she] is comfortable doing." If that is the case, then had she agreed upon my arrival at 15 minutes late to do a shortened facial, she could have proceeded with that right away, and we would not have have gotten to the "11:37" that she refers to. But no, the "Queen of No" wouldn't hear of doing anything to accommodate me, even as a first-time customer. She mentions that she texted me at 10 minutes after my appointment time but that I didn't reply. Well, of course I couldn't reply. If she had read my review she would have understood that I was driving at that time. She would have read that I said I accidentally took Arlington instead of Colusa and had to backtrack. But of course no leeway can be given even to a first-time customer who is not familiar with her location. After all, she is the Queen of No. Prospective customers may also be interested to know something else that I bet Francesca would not want them to know. That is that she illegally posted my photo on her company Instagram page, a photo for which I own the copyright. I had to ask Instagram to take it down, which they promptly did. And I can prove it.