I've scheduled an appointment here twice a few months apart and both times they cancelled on me within a couple of days of the appointment.

It was pretty easy to get on their schedule. I got a chem peel, and I peeled wonderfully! I saw Farzan, and she was really lovely & and It was a quick process. Day 3 of peel I actually burned on the side of the lips... and I never received response. But luckily, I know someone in the field and was a le to get a response right away. My only complaint would be the reception portion. It's beyond bizarre. I scheduled one appointment, and have yet to go back primarily because I keep getting "notifications" about my scheduled appointments. To this day, I've only scheduled one. I've randomly received email confirmations about payments going through, and changes of appointments that have nothing to do with me. So weird! Initially I notified them, and I thought it was corrected, but since, I've received 3 additional ones. hopefully I don't get charged. And hopefully the person it's supposed to go to actually gets reminded. read more

The facial with neck add-on, which I had been told would take and hour and 10 minutes or so, lasted a brief 40 minutes, and the esthetician (Frozan) seemed ill-trained (squirted product in my eye , did not react when I told her my skin was stinging--just handed me a fan). I told her my lips had been sunburned and asked her to be super careful, but when in the middle of the brief treatment, I said the cream she had put on my lips had been washed away by the squirting, she did not stop to add more protective cream until I asked twice more. She kept saying how amazing I looked and how I should have people over or go dancing--it was too much of a pep talk and too little soothing facial. Maybe I should be glad it was only 40 minutes! I should add that scheduling was so complicated, and they cancelled my appointment several times. There is also a weird texting system and reminders about appointments THEY had canceled accompanied by warnings of a $250 fee for cancellations!?! Obviously, I'm going elsewhere next time. read more

Had an IPL facial by heather and my three week results are amazing! Heather explained everything each step of the way, within an hour we were all done. Freckles and redness have significantly lessened. I feel like my skin is glowing. Very happy with my results and would definitely do another round of IPL. Bottom pic is my "after" no makeup or product on the skin. read more

Nubo Spa - Medical Spas Near Me - Berkeley, California

I saw Shiva for several years and her services have always been incredible, warm, supportive. I am leaving this negative review for two reasons. First, I began receiving constant emails, texts, and solicitations from a former employee of Nubo who left the business and started their own. I never consented to have my contact information shared in this way, and had to ask *repeatedly* across platforms for them to stop texting/emailing/soliciting me. This incident made me very uncomfortable. Second, I made an appointment online for an appointment with Shiva for Thursday this week. I received a text from the business (the person didn't identify themselves) saying that Shiva worked Thursdays and Fridays. Which of course would be fine...the appointment I made was for a Thursday. After some very confusing back and forth where the mystery person kept telling me she worked on different days (photos attached) they cancelled my appointment and told me to make another. I did. They cancelled it. They rescheduled me for some random date and time I didn't pick in the future. I asked them to remove me from the schedule. I received an email for another random date. When I called today in frustration to ask to be removed from their system entirely, the person didn't respond to my complaint about the back and forth or the fact that I'd been scheduled for a day/time I never consented to schedule and didn't ask to schedule. She was like "ok you're off the schedule". Okay! That's fine. But I also haven't had a cancellation confirmation so part of me is bracing to either be rescheduled or charged for the appointment when I don't know up. Who knows! Anyway, it's not that deep. Shiva is fantastic! But the prices here are higher than most places in the East Bay and a) the unprofessional way the business handles client information and b) the hassle with scheduling and deeply unprofessional behavior of the front desk lost my trust and business. read more

See all

Absolute disaster of a Dysport treatment. Went in for 11's and forehead wrinkles, then got talked in to "a little on my chin" for wrinkling. Within 3 days my forehead started sinking down my face, pushing my eyelids partially over my eye and feeling very heavy. Also now can't move my lower lip very well so smile is crazy wonky. It's been a few weeks now but I still resemble Sam Eagle. They were responsive and kind in trying to add a bit more to counter the effects last week but it didn't help at all. Damage was done. I've had this treatment many times before (elsewhere) and never had this happen. I feel duped and ripped off, this stuff is expensive! read more

Frozan Safiari is outstanding! By far the best medical aesthetician I have worked with. She is experienced, knowledgeable and a true expert in her field, coupled with warmth and kindness she delivers fantastic results. read more

Best spa in the east bay! Shiva works wonders and is also the most lovely human. Recommend Nubo 100%!

This is a review for two services: 1. Shiva is incredibly kind and very helpful when explaining the Sculptra process. We discussed how to achieve the results I'm looking for and have an appointment to go back for filler. 2. Frozan did my dermaplaning. She was very fast and thorough. read more

Just a FYI this place is extremely higher priced than most competitors in the Bay Area which is why they took their pricing down on the website. Hydrafcial cost should not vary based on skin concern there are only two options for a hydrafacial so the cost should be one or the other. I highly recommend finding a medspa that is more transparent in its pricing structure. Also as a similar review stated I too experienced severe bumps after getting extractions from a recent visit which made me extremely disappointed because I got a facial a week before my birthday and the bumps were still there. I've never had that from a facial before so that was very unfortunate. Lastly, their text service is very weird with their communication and can get an attitude quickly. read more

I am STRONGLY against this business for poor practices on all levels. Here's my experience: I received a Brightening Facial on March 16th, which is described as "Gently and safely addresses dark spots, discoloration, and uneven skin tone." At the start of the facial, Frozan (the facialist) said that the Brightening Facial is the same as other facials, just without the facial machine. I reminded Frozan that I have sensitive skin with eczema. Frozan asked if I had any outbreaks or if I was using any retinol products, which I was not. She then proceeded with the Brightening Facial. I experienced burning sensations that Frozan insisted was normal, and she even handed me a fan to use on my face to subdue the burning. After the facial, I clearly had burned spots that were bleeding. Frozan did not mention anything about the results of my face. I sent a complaint to Nubo Spa and they asked me to come in to take photos (to send to management for review). Frozan, who took my photo, did not apologize for what happened. The managers texted me and said they would give me a full refund, which I have not received. It has been almost 3 months since. Now that my skin has completely healed, you'll see blemishes as a result of the skin damage caused from the Brightening Facial. I've shared these photos with several folx, including those who've received facials for many years, and they unanimously agreed that this is NOT an appropriate result of receiving a facial and that my treatment was inconsiderate and unfair. I'm sharing my experience with the hope that this doesn't happen again to anyone at Nubo Spa. If you haven't been here before, just go somewhere else that's vetted by a trusted confidant. read more

Nubo Spa - Facial burns that are bleeding or encrusted over. This is the result of a Brightening Facial at Nubo Spa. - Medical Spas Near Me - Berkeley, California

See all

I really liked the tech who did my facial! I think she did a great job, extractions were painful but that's expected. The price is high though, but not out of ordinary of what spas charge in the Bay Area. I recommend finding a spa through Groupon or a referral, as those are much cheaper. read more

I continue to be very happy with Nubo. I went back for wellness check and blood work. Dr. Elaine and the rest of the staff was very attentive and engaged. I was very impressed. read more

Get Lisa Leung! she listened to all my concerns about my skin and gave me expert advice and amazing treatment. she did not try to upsell me. The results are amazing and I trust her with my skin from now on! read more

Place is great. Friendly service and wow do they do good work. I have had microneedling with RF (Vivace) with Heather, and fillers/dysport with Shiva. They're both nurses and they are professional as well as super sweet. Highly recommend! read more

Shiva. That's the name you need to know. Her skill is unparalleled, her demeanor is pure kindness and warmth, and if you are looking for someone who will give you amazing, yet natural results while supporting you and standing behind her work, look no further. I rarely write reviews, but in this case, I'd love to be able to help anyone debating their treatment and provider. read more

Shiva is amazing. I have been seeing her for over 2 years. During each appointment, she would take her time to explain everything, ask what I am looking for during the treatment and truly cares. She also takes her time during each appointment and would check-in with me a few days later to make sure that everything is well. When I asked her about the intense pulse light facial to help lighten my freckles on my face, she shared with me the process, the pros and cons. Due to my skin type she recommended that I used Obagi skin care line instead. Shiva is very knowledgeable and I would highly recommend her to anyone. read more

Frozan is perfect. Nubo Spa is a serene oasis with easy parking. I love this Spa Zardell was very knowledgeable and friendly. read more

How does one write a well-deserved, stellar review for Shiva Seyedabad, RN, LE? It isn't easy and perhaps, it isn't even possible. Shiva is a supremely skilled licensed esthetician who provided aesthetic services to me in April 2024. I was delighted to meet her, to discover her excellent listening abilities, and to learn about her extensive experience and skill set. Within minutes of our meeting, it was obvious that Shiva is a consummate professional who cares deeply about her patients. On top of all that, Shiva is the most kind and charming person I've had the privilege to meet in some time. There aren't enough stars in the universe to rate Shiva. Jane K. read more

I wish there were more stars to give Nubo! From their lovely front desk staff, to their great seasonal specials, you always get a good vibe and deal. Shiva, the Harry Potter of aestheticians, a true wizard, and the genius of her expertise astounds me. I never walk away feeling over done, or not looking like myself, rather a more refreshed, best version. When friends ask if I'm using new skin care products, rather than, "what work have you had done?" you know you're in great hands. I trust NO ONE ELSE with my face other than Queen Shiva. I bow at her altar. While some reviews do point out that their prices are a bit higher - which is true - they are not the cheapest, but they are also not the most expensive: you pay for what you get! Their prices are comparable to places I've gone before in Walnut Creek who were voted "Best Of", and WAY better. Night and day. There are some things in life that you should never skimp on, or go to the cheapest person for, a lawyer (when/if you need one) and a plastic surgeon/injectables. You are paying for someone who has years of experience, and it shows! Shiva has a deep understanding of anatomy, and her meticulousness during each session is something I haven't experienced before, save for my derm/M.D. in LA. Thank you Nubo for treating clients with warmth and grace, and thank you Shiva for being your blessed self!! read more

Nubo Spa is a 5-star experience. The facility is clean, the staff is thorough, and Shiva is an artist. Queen Shiva! I make the drive to see her. No one compares. read more

I live in San Francisco. I go to Berkeley to Nubo Spa to get filler in my face. They are friendly people with wonderful deals to make it so it's more affordable. We all know it's about the injector. Lisa is a great injector. i have been to many places to get filler in my 73 years. Lisa is a excellent choice. read more

I struck gold and won a raffle for a HydraFacial from Nubo Spa! My experience with Nubo was low-key and relaxing from the start. Parking was easy, check in was quick, and staff was super sweet. I'm always a little nervous going into a high end spa environment but I felt very comfortable. I highly recommend my esthetician Frozan. She made sure to understand my skin concerns, explain the different steps of the HydraFacial, and checked in about my comfort throughout. She also gave me some recommendations without pushing any products which was refreshing. I'm hoping I can go back for another treatment as a gift to myself! I really recommend Nubo Spa and especially the HydraFacial. Thanks so much to you all for this special treat! read more

Great experience as always with Nubo! I had Sheeva as my magician and she is wonderful. Thanks for your great work! read more

Nubo Spa - Before and after - Medical Spas Near Me - Berkeley, California

Almost two weeks ago, I went to Nubo Spa for a Hydrafacial. Based on this experience, I don't recommend this place: 1) they don't really care about your skin: - they seem much more interested in avoiding any responsibility than in doing a good job: they ask you to sign a lot of forms to remove liability for any mistake they make. I felt I was going through a legal procedure rather than a facial. You have to sign that you were informed about all the risks you can get from the procedure even before they actually see your skin. The impact of treatment depends on the type and needs of your skin. Giving generic information on a website and demanding to sign a disclaimer is not professional. - the facial was not accurate. I felt the aesthetician was in a rush (we started later than scheduled but finished on time) and wasn't interested in explaining what she was doing. No information about my skin was given to me. I told her my skin is sensitive and she didn't warn me that I would need a stronger sunscreen than the 30 protection mentioned on the website: after the facial, I got many more spots than I had before. 2) I didn't like the (rude) attitude of the people who work there. A facial should be a relaxing experience for a client but for me, it was the opposite. Not to mention that the aesthetician sniffled during the entire treatment. Overall my skin is worse after the Hydrafacial at Nubo Spa: super sensitive with extensive redness and intense dryness, more spots, wrinkles, and a burning sensation. Not at all what I expected. Look elsewhere. read more

I had an amazing time today at Nobu Spa. It was my Second visit, I drive 2 hours because Shiva comes very highly recommended and does not disappoint. I feel very well taken care off at Nobu Spa. On top I connected with Shiva on so many levels. She is an absolute Gem of a Human with the eyes if an Artist. I didn't even had to open my mouth and she knew exactly why I came. Needless to say my results are fantastic. At the front Zardell the Client Coordinator is very friendly and welcoming. She was multitasking when I came in & had clearly a problem to solve on the phone bit checked me in right away, gave me all the info I needed and even made me aware if the Aspire App to save points & asked if I wanted to log into their wifi to download it. Thank you for taking such good care of me! Bis bald read more

I recently took my son to seek professional advice for his severe acne. He had several HydraFacials with Frozān and was put on the correct skincare to treat his acne. Once his skin started to clear up he did a series of micro-needling with RN Elle. WOW! Amazing results. Truly better than expected and I am particular. I saw Elle for some Botox and filler. After all, I was there with my son :) Elle is an extremely talented and kind professional. I look very natural and not over done. I have received lots of compliments from friends and I find myself looking in the mirror more. It is important to look your best! Elle certainly knows what she is doing. The entire staff was professional and friendly. The space is absolutely beautiful! I met the owners Jen Guthrie and Dr Shay. They have hired a wonderful team of professionals and deliver excellent customer service with wonderful results. I found my new med-spa! Very Happy with Nubo. Thank You Love them. I'll post my son's pictures soon. read more

Nubo Spa - After two weeks. - Medical Spas Near Me - Berkeley, California

See all

Finally I went to Nubo this afternoon. It was my first time and definitely will be back next month. Mel was great! She gave me the best facial ever. I was very nervous as I never had anything done to my face. Mel was extremely calming, personable, but professional. We spent good time talking and getting to know one another. She gave me really wonderful advice for my skin. I felt so relaxed and refreshed and replenished when I was done. I already look forward to my next service with her. I highly recommend this business. This is a top notch medical spa in the bay area. Their prices and services are great. From the moment you walk in the door, I felt relaxed. This place is clean and well decorated. The front gal, is so welcoming and professional. read more

Nubo Spa - Comfortable Waiting Area! - Medical Spas Near Me - Berkeley, California

First time coming to Nubo MedSpa in Berkeley. Staff were courteous, friendly, and professional. Will definitely be coming back for future treatments here. read more

Heather and the team were very welcoming, and clearly explained the options to me. Very knowledgeable in their areas which made me feel very comfortable. Will be back! read more

Heather is amazing and always gives me wonderful results. Thank you! Highly recommended!

I've returned to Nubo several times and had treatments done by both Heather and Shiva. Both are phenomenal and well-informed, having helped me make decisions that best suite my personal goals. I would highly recommend! read more

I visit Nubo Spa for filler/botox treatments with Shiva and am always pleased with the results. Shiva's esthetic expertise has been truly transformational for me and I am grateful for all she's done! The spa itself is modern and sleek and the staff is always friendly and helpful. Thank you Nubo Spa. read more

Always a wonderful experience at Nubo and I've seen each of the aestheticians (due to my own last minute scheduling) and they have all been fabulous. Great price and great results! read more

I had micro-needling with PRP yesterday and I look great already and can't wait to see how I look in a few weeks after it settles in! Nubo Spa sent me home with a package of wonderful home treatments to use last evening. Vanessa and the rest of the staff took very good care of me! Thank you, Nubo Spa! read more

Nubo Spa - Medical Spas Near Me - Berkeley, California

I love this place. Service is excellent, and Shiva is a true artist! Thanks Nubo! You've got a client for life :)

I tried to schedule a service but was told I'd have to pay $150 for a consultation but that I could later apply it towards a service. I did my consult with Jen who basically gave me a bunch of incorrect information. She talked to their actual esthetician and later called me back to clarify that the services she recommended were actually not suitable for me and recommended different services. I am unclear why the person doing consults doesn't actually understand skincare or their services? She also tried to pressure me to get a hydrafacial and other services I had no interest in. I ended up scheduling a regular facial just to make use of my $150 credit. Yet again they tried to upsell me on a hydrafacial so that must be their hot ticket item?? The day of the facial, I arrived to a completely EMPTY spa which was odd on a Saturday afternoon. It was just me and the woman doing my facial. Anyway I her that I have only ever had one facial before, but she didn't explain anything and kept getting up and leaving the room. My skin looked nice at the end but do I think it was worth $160? No. At checkout, the woman accidentally charged my credit card for the full amount even though I had the $150 credit. They didn't reverse it until after I reminded them the next day. The employees seem confused and are unprofessional. I would not recommend going here... read more

Nubo is always professional across the practitioners I've worked with there, and the office is lovely and serene.

I love going to Nubo to see Shiva! She's is an expert, a true artist, and a good person. She makes me feel safe and always answers all of my questions with kindness. She has many years of expertise and is constantly training in new techniques. I feel lucky to have found her. A rare blend of extraordinary professionalism, craftsmanship, and genuine care. read more

Everyone is very nice but the service I got was totally botched and I was essentially blamed for it and told that my skin was too "sensitive" to the treatment. No responsibility was taken. Won't go back. read more