Kristine Coffaro is amazing! I had never received injections before and went in for filler. I've…read morealways been scared to get botox, but she made me feel really comfortable, so I decided to go ahead and get it too. She is professional yet personable and friendly. She explains everything in detail and answers all your questions. My favorite thing is probably how fast she works. Injections aren't the most fun, but she works fast, so it goes by quickly. She keeps you engaged in conversation which helps take your mind off all the pokes. Her assistant Maddy is so sweet and she gave me a ball to squeeze and tapped on my shoulder to distract me from any pain. My face looks great and I will definitely be going back to her:)

I have gotten the Diamond Glow facial with Mimi I think three or four times now and I don't plan on…read morestopping! My skin looks better and better each time, and Mimi is a delight to talk to. Her technique is skilled and it's just the most relaxing experience of my month every time, highly recommend. Ask for Mimi when you book, she is so attentive to my skin's needs and is so considerate when choosing the products she uses. So happy I found her!

Ida, I was one of…read moreyour first patients when you started using the Altus Laser back in 2003. I received approximately 4-6 treatments with the laser and I have not had any razor bumps since and my skin is remarkably smooth. The treatments worked so well that I don't look my age of 60+ Thank you so much! Johnny

I scheduled a consultation with Ida, very hopeful after years of looking for an aesthetician…read moreexperienced with brown skin. The consultation room was a bit shabby and the lights were turned down very low, which I found strange. I asked why it was so dark and she said it's like this in all treatment rooms, so we spoke for 20 minutes in extremely low light. As we went over my skin concerns in the dark, I requested a treatment with 3 goals: reducing PIH (post inflammatory hyperpigmentation), clearing congestion, and general nourishment of my skin. Ida suggested using arbutin and kojic acid for the PIH. I asked if these were bleaching agents, because I love my skin color and am not interested in making my face lighter. She assured me that these were gentle and not bleach. But then later Ida referred back to our treatment plan as "bleaching", which obviously alarmed me. I said "bleaching?", and she again reassured me that was not the case. Very strange. She then told me that because I have sensitive skin that I needed to cover my entire face every time I'm in the sun, with a wrap around mask that reveals no skin. I balked at this, expressing reluctance and confusion. I'm from Jamaica where we have equatorial sun exposure and people still have clear complexions. I said I wasn't sure I could commit to that. She just kept insisting that it was the only way to prevent hyperpigmentation. She said that the skin color on my chest (which is lighter than my face) is my "true" color. I always thought that just my un-sun-tanned color. Hmm. After the session, I researched arbutin and kojic acid and read that the latter requires users to avoid the sun or it increases melanin production. So maybe this is why she was saying I would need to hide my face from the sun? I was confused. At that point I decided that I didn't want to use the kojic acid. So I texted Ida saying I didn't want to do the skin lightening treatment but still wanted to get a facial for the other goals (clearing congestion, nourishing my skin etc). She texted back that that was fine. But the next day I received a text from Ida saying that because I was "rejecting" her treatment recommendations that she could no longer work with me. I was changing my mind about skin lightening, not rejecting her advice. I was still looking forward to working with her. This was a strange and disappointing experience. I was really rooting for Ida as a black female small business owner, but I think she needs to work on a few things including misinterpreting a client changing their treatment goal as a rejection of her expertise. If you go to a restaurant and order a meal, then change your mind and ask for a different dish, they don't refuse you service. ‍

Came to Oakland and really needed to get some "touch ups" Love this medspa especially the great…read morecustomer service I get from Theresa! She's a gem and rare to hard to find stellar customer service these days There always on top of things with quick service got me in with an appointments the next day. The best prices they're procedures and products actually made a difference in my rosacea in only one visit. I'll be visiting them next time I'm in town. I had gotten the nanofractional skin resurfacing done. It's so worth it give them a try you won't regret it thank you Theresa!!

Ok...Tara - thank you so much for being an AMAZING and well informative esthetician. You made sure…read moreI had clearing from my doctors, I felt comfortable and understand with the knowledge you gave me about the routine you were about to do on my face, you ensured all my question were answered...I wouldn't have chosen anyone else BUT you to be the first person to give me a facial after dealing with breast cancer for the last two years. I'm not trusting anyone else with my skincare; you are a gem! Shukran, habibti!

Hello folks, this review is ... wow over 4 years from my initial appointment. As I was booking…read moreother appointments, i realized I haven't had to book a waxing appointment for my legs in years! Here are the results from areas I lasered: Legs - I haven't shaved or waxed my legs in 4 years. No growth to worry about, no issues. The only place I have hair is on my knees as I wasn't able to do laser on them due to scrapes from a running fall. It is funny to see the hair there when there isn't any elsewhere on my legs. Underarms - I occasionally do shave here. I used to have very thick, south asian underarm hair and shaving it just made it thicker over time. I do have light hair growth here, but the hair is so thin it's rarely noticeable. So yes, there is hair growth here but the discomfort of having thick underarm hair is gone! Face - unfortunately where I ended up having the most re-growth. I've had a unibrow my whole life and I was excited that lasering it would make it a non-issue. Unfortunately, I still get my brows threaded because the hair growth was the same. I do think the mustache area an d chin have less hair growth, but there is still more than I was expecting when getting it done. Overall - Nearly complete hair reduction in 2/3 body parts, with one of those covering half of me! I'm very happy and I've been considering if I should go back and do other areas.

Horrible place, unprofessional staff don't waste your money here. Staff is no trained. Nobody care…read morethey just here to take your money. Walk away !!!!

There's a reason this place has such high reviews. Everyone here is experienced, professional, and…read morethey go the extra mile. I've had filler once, Botox once, and two RF microneedling sessions and it's like the technicians are OCD. Three full passes, every patch of skin is covered, and the results are the best I've had. They give you time to numb, and they do a great job distracting you from the discomfort if you do decide to go for a more intense setting. Also, really helpful with the GLP, clear labeling on each syringe, and easy FaceTime with the doctor. I've never had to wait past an appointment time and there's always parking. Really grateful I found this spot. Note: Sheila did the rf microneedling if you end up scheduling that service. I normally have some white spots but after the service with her my entire face is covered and it shows in the results.

I want to start with the negative. There's barely any but one that pushed my button a little. That…read moreis to say that I wish the NP who saw me virtually had a little more etiquette. Coming from a healthcare setting myself, I am big on treating patients as people and not a box one has to check. Suffice to say, introduce yourself. I had to ask her "Who are you? Because you never introduced yourself." I believe that is basic etiquette. Second, I was quick to notice the lack of patience with which my call was handled hours after my visit, the one where I had a chemical peel. (There was a whole lot of information to remember before the visit and they don't all sink in until you're done and you get the kit.) Otherwise I had a pleasant experience getting my first peel with Sheila/Shiela. I'm now on my 4th day post-procedure and looking forward to the results. I also want to acknowledge the wonderful experience I had weeks before that with Joy, who did my Dermplaning Facial, although I wish I had known sooner that if I did both at the same time, I could've saved a lot more.

Really well run clinic with very nice staff. Extra shout out to Crystal who is amazing at client…read moreeducation - she's zero pressure about sales and just loves to share her knowledge! TBH reading their other reviews is scary and I pray that I don't bump up against such negative customer service experiences with them, but so far so good!

Very poor customer service. I was less than five minutes late and two of the staff people, Jazzy…read moreand Rianna spoke to me in a rude tone telling me they had two clients with "bigger" appointments that needed to be checked in because I was late even though I was there way before their "five minute grace period." It turns out the clinician who was supposed to see me was not even there and they were trying to squeeze me in with someone else who had already taken their patient. They had no remorse or sensible excuse for not taking me in even though I was less than five minutes late and their grace period is five minutes. I would have been less pissed if their tone was more professional but they spoke to me as if I was the one at fault for them double booking people!

I adore this place. There's a lot of parking at any time of the day so far. My appointment…read moreinstructions were clear beforehand. I came for Botox and she was great at making sure I knew what was happening during the whole process. She recommended less than what I thought I needed and it worked out way better going by her recommendation. My husband noticed the subtle changes but complimented it just looks like I'm refreshed.

Always a pleasant experience. Provider takes her time and asks what you're aiming to achieve is…read morevery detail oriented which I think is crucial when working on your face.

After a disappointing Botox experience in Seoul (factory clinic...iykyk), I wanted to try Mosaic to…read moreget back to smoother skin through Xeomin. I love the fact that both Annie and Stephanie are super knowledgeable about Asian facial structure and common problem areas. I also appreciated that Annie was more conservative in regards to the number of units, especially since it was my first time with them. Moreover, it was really helpful that they took the time to provide explanations. Add to that that both of them made me feel 100% comfortable, plus the fact that this place is just really cozy overall. I'm already looking forward to my next session.

Sydney was really great she explained everything while doing my facial . she also addressed all of…read moremy concerns I will be coming back

I've been going to Beauty Unlimited for years and Fei has always been great. Her services are very…read morerelaxing, she explains everything thoroughly, and overall I've consistently had good experiences with her over the years. She's knowledgeable and makes you feel comfortable during appointments. The only thing I will say is that at times I felt a little pushed to purchase additional products that honestly are still sitting on my shelf unused. Besides that, she truly does great work. I'd just recommend standing firm on your budget and what you're comfortable spending. Overall, I still highly recommend her services!

I had a great experience! I have milia which are those small whiteheads that won't pop. She removed…read morethem all and gave me an awesome facial. She also massaged my arms, shoulders, and upper back (along with my face and head). The atmosphere is very pleasant and calming and you really can't beat the prices. It was $110 for a very comprehensive facial with extractions. I'm very happy.

Love this place and their products! They keep my skin looking so fresh, healthy, and smooth. Ever…read moresince I started using them, I've been getting non-stop compliments on my skin. Fantastic quality that delivers real results--I couldn't be happier with my routine!

I came here many moons ago when they had a yelp event. I have tried some of their products and by…read morefar one of my favorites will always be the brightening serum. I have now ordered it a couple times, and it's never a fail. I can't wait to try some of their other products and services - and will definitely come back. The vibe is very clean and crisp, and there are several treatments room throughout. Also, the reception area is spacious.