Sarah Goodheart is a magician!! I saw her for botox in my forehead/temples + lip filler, and I'm…read morelovingggg how everything turned out! My eyes were a little asymmetrical and droopy, and she did a little trick with botox that made them look so much more lifted and even. She also plumped my lips with a little filler and they turned out pouty and natural looking! They did take a little longer to settle than what I'm used to, but the shape is my favorite. Sarah, I will be seeing you every 3-6 months as long as you're in practice! Thank you!

HAIR STUBBLE after being waxed WITHIN ONE HOUR of being waxed... UNACCEPTABLE…read more Do not go to this place at all . The MANAGER, ALYSSA, was extremely rude, and I will never go there again Yesterday I went to get a Brazilian wax at the European Wax Center on Lakeshore Boulevard in Oakland, California. I had the worst experience ever. After the procedure,I went home, took a shower and discovered that I had an enormous amount of STUBBLE This morning I called the receptionist who was extremely nice and well-versed and was willing to do whatever it is that I was willing to do, but I wanted to talk to the manager. I called the manager, Alyssa. And she was one of the rudest people that I've ever had to deal with and technically told me that she wasn't sure what was going on. I asked her was she a waxer she says she was an Aesthetician. She told me I was being rude because I asked her ...."could my hair grow back in ONE HOUR!!" She then told me " that I should go someplace else"and then she hung up. Take my advice don't go back there. They're using the purple wax which I was told by other Brazilian waxers that is not the best of wax and perhaps The person waxing me. Now I do admit, she threw the person who waxed me under the bus telling me that " She was new" I am here to say don't go to that location because the manager needs lessons on how to deal with a client. And not to mention I didn't get what I paid for.

Ida, I was one of…read moreyour first patients when you started using the Altus Laser back in 2003. I received approximately 4-6 treatments with the laser and I have not had any razor bumps since and my skin is remarkably smooth. The treatments worked so well that I don't look my age of 60+ Thank you so much! Johnny

Love Ida! After my esthetician told me to look for someone who works on darker skin I ended up…read morehere. The treatment was life changing! Ida was very sweet and explained EVERYTHING including skincare while getting services. Almost 6 months later after treatment and no more pesky ingrown chin hairs! (Full Face)

Came to Oakland and really needed to get some "touch ups" Love this medspa especially the great…read morecustomer service I get from Theresa! She's a gem and rare to hard to find stellar customer service these days There always on top of things with quick service got me in with an appointments the next day. The best prices they're procedures and products actually made a difference in my rosacea in only one visit. I'll be visiting them next time I'm in town. I had gotten the nanofractional skin resurfacing done. It's so worth it give them a try you won't regret it thank you Theresa!!

Ok...Tara - thank you so much for being an AMAZING and well informative esthetician. You made sure…read moreI had clearing from my doctors, I felt comfortable and understand with the knowledge you gave me about the routine you were about to do on my face, you ensured all my question were answered...I wouldn't have chosen anyone else BUT you to be the first person to give me a facial after dealing with breast cancer for the last two years. I'm not trusting anyone else with my skincare; you are a gem! Shukran, habibti!

Ultimate shout-out to all of the staff at LaserAway! The team is incredibly friendly, upbeat, and…read moreknowledgeable. Everyone is welcoming, and always ready with answers to any questions I have. The service is truly wonderful every single time I come in. Bay Street is definitely the place to go if you're looking for self-care and an amazing experience. Highly recommend!

Wow, shocked with the interaction I just had. Customer service is horrible. Making you feel stupid…read moreasking general questions. Very condescending one minute into talking to them and inquiring about their treatments and promotions. I just wanted to hang up. Her name was Maggie.. taking my business to a different location.

There's a reason this place has such high reviews. Everyone here is experienced, professional, and…read morethey go the extra mile. I've had filler once, Botox once, and two RF microneedling sessions and it's like the technicians are OCD. Three full passes, every patch of skin is covered, and the results are the best I've had. They give you time to numb, and they do a great job distracting you from the discomfort if you do decide to go for a more intense setting. Also, really helpful with the GLP, clear labeling on each syringe, and easy FaceTime with the doctor. I've never had to wait past an appointment time and there's always parking. Really grateful I found this spot. Note: Sheila did the rf microneedling if you end up scheduling that service. I normally have some white spots but after the service with her my entire face is covered and it shows in the results.

I booked a consultation with Dr. Shay with the intent to purchase a skin treatment package since…read morethe $200 consultation fee can go towards the treatments. The interior of the medspa is clean, minimal, and thoughtfully designed. The consultation was pretty short and confirmed what treatment I was looking for. I felt uncomfortable about the various treatment and product recommendations because I didn't feel like I had a say in what I wanted to opt in or out of. Dr. Shay informed me that a package of 5 was recommended (since packages are usually at a discount vs individual) and that it is typically $950/session for the face, but that she would honor the 5-package sessions to use for my arms as well. When I was walked back up to the front desk, I was quoted a different (higher) price for the package. I wish there was more communication between the staff because I definitely felt cheated. I was ready to purchase the package of 5 as quoted by Dr. Shay, but after hearing the discrepancies I felt hesitant to commit to Kintsu for so many sessions and opted to purchase just a single session which I used the next day instead. Additionally, a skincare product box set was brought up to the front as if I was going to purchase it when in fact I never agreed to it. Thankfully the ladies respected my decision and didn't try to push the product, although I did feel like I was being judged in the moment. I was also recommended a facial which I was not interested in and again felt like I was cornered into purchasing. The day of my treatment went much better, but could still use some improvements. It would've also been nice to have a clock in the room where the prep was done. I was sitting in there for what felt like ages and didn't want to move around too much reaching for my phone. The treatment itself felt pretty straightforward and the nurse had a calm demeanor which was appreciated. I couldn't remember what the aftercare instructions were, so a post-treatment care sheet would've been helpful. The nurse also said she would give me an ice pack afterwards to help sooth my skin, but I wasn't given one and just went up to the front to pay - oh well, no biggie but sometimes the details are what makes the clients feel appreciated and coming back. Overall, I wouldn't be opposed to coming back here if I wanted the convenience of going somewhere close by. The treatment itself was fine, but just be aware that products and services may be pushed on you and to just be firm about what your focus is.

I had my first laser hair removal session today with Rachel, and all I can say is--why didn't I do…read morethis sooner? From the initial phone consultation with Heather, who helped me sign up for a Brazilian and underarm package, to Yasmine at the front desk, and finally nurse Rachel, my experience was nothing short of amazing. Waxing had always been my go-to because I assumed laser would be too painful and too expensive, but I was completely wrong. The treatment was surprisingly quick and virtually painless, and when you compare the cost and discomfort of waxing over time, laser is truly a no-brainer. I was in and out in under 20 minutes and couldn't be happier. I can't wait to see the results!

Shout out to Yasmin at the front desk, today. She is so accommodating and professional (not to…read moremention, drop dead gorgeous). So thankful for the service! Thank you!

The provider/owner Sonia is amazing. Super friendly and sweet, you don't have to feel nervous about…read moreany of the treatments because she makes sure you're all comfortable and understand the process of the treatments and aftercare as well!

Charged for correcting a lopsided treatment. Overpriced services with poor results from treatments,…read morepoor listening skills. Hydrafacial is 20 minutes, not 40, and you can get better results from steaming your own face.

Annie is INCREDIBLE! Such a ray of light as soon as I came in and was so informative. I became a…read morefellowship loyalty member my first visit because of what a positive experience I had. :)

I've genuinely had such great experiences here with both Annie and Stephanie! I'd initially booked…read morea microneedling session with Annie but a few days before my appointment, my skin had what I thought was an allergic reaction so I called to reschedule, but was asked if I wanted to just come in for a free consultation instead. I did go in to consult with Annie on my reaction and she advised that I likely had eczema, which I've suspected for awhile but have been in denial about...lo and behold, my doctor later confirmed it was indeed eczema (!). Annie provided some really helpful product suggestions to help calm my symptoms (thank you, Annie!). Once my skin felt and looked better a few weeks later, I eventually went in for a microneedling session with Stephanie, who was also fantastic! I feel like I've found my people and cannot recommend them enough.

Fei is amazing! I got the Diamond Peel Treatment and hair removal services. My skin looks so much…read morebrighter, smoother, clearer. I'm planning to go to Fei for my facials and building this into my skin care routine. Such a spacious and intimate space. Really looking forward to going back!

I've been going to Beauty Unlimited for years and Fei has always been great. Her services are very…read morerelaxing, she explains everything thoroughly, and overall I've consistently had good experiences with her over the years. She's knowledgeable and makes you feel comfortable during appointments. The only thing I will say is that at times I felt a little pushed to purchase additional products that honestly are still sitting on my shelf unused. Besides that, she truly does great work. I'd just recommend standing firm on your budget and what you're comfortable spending. Overall, I still highly recommend her services!

I came here many moons ago when they had a yelp event. I have tried some of their products and by…read morefar one of my favorites will always be the brightening serum. I have now ordered it a couple times, and it's never a fail. I can't wait to try some of their other products and services - and will definitely come back. The vibe is very clean and crisp, and there are several treatments room throughout. Also, the reception area is spacious.

I booked a 45-min back treatment with Shannon, and the experience could not be even more perfect…read more The spa/clinic was light-filled with minimal aesthetics. Luckily their location was not terrible to find, as there was ample street parking. When I walked in, the warm and friendly receptionist greeted and made me feel right at home. Throughout my visit, Shannon shared me with her wealth of knowledge of the various AHAs as well as retinoid products. I love that we were able to geek out on which products to use to achieve brightening effects. She also made some recommendations based on my skin type such as mandelic acid instead of glycolic acid for gentle exfoliation. Without trying to oversell me her products, she suggested that I try over-the-counter Nizoral antifungal wash for possible white-heads that pop up occasionally as well as prescription tretinoin since I had a few hyperpigmented spots that I wanted to fade/brighten. Given it was my first time there, she did allow me to use my credit card to pay but informed me that she only accepted cash or checks to help keep operating costs down. Since my back issues were minor based on her assessment, I did not schedule a return visit. I so very much appreciate her sound and scientifically backed advice (I also follow various certified dermatologists on IG for general aging skin care maintenance); I definitely will be making a visit if future skin issues arrive!