Came to Oakland and really needed to get some "touch ups" Love this medspa especially the great customer service I get from Theresa! She's a gem and rare to hard to find stellar customer service these days There always on top of things with quick service got me in with an appointments the next day. The best prices they're procedures and products actually made a difference in my rosacea in only one visit. I'll be visiting them next time I'm in town. I had gotten the nanofractional skin resurfacing done. It's so worth it give them a try you won't regret it thank you Theresa!! read more

Ok...Tara - thank you so much for being an AMAZING and well informative esthetician. You made sure I had clearing from my doctors, I felt comfortable and understand with the knowledge you gave me about the routine you were about to do on my face, you ensured all my question were answered...I wouldn't have chosen anyone else BUT you to be the first person to give me a facial after dealing with breast cancer for the last two years. I'm not trusting anyone else with my skincare; you are a gem! Shukran, habibti! read more

I just wish I found this place sooner. All of the employees there are friendly and considerate of your time. Quick service without ever being rushed. I've had laser done by both Alex and Yan. Both of them really knew their stuff. I came away with more knowledge than when I first arrived at the appointment. Seriously, I'm upset I didn't know about this place sooner. read more

I went to see Allison to remove a cherry angioma. Nice place. Clean. I appreciated the follow up after my appointment. Also a plus for being able to schedule an appointment last minute. Thank you! read more

I've suffered from cystic acne my whole teen/adult life (SUPER bad in my 20's). I just turned 36 and have also been noticing lines and puffy/saggy skin under my eyes which made me look haggard and tired. Yuck! So, never having done a facial before, I decided to try it. After my first facial my skin was red and angry (stayed home that day) but it was like magic the next day! My acne and redness was nearly gone! I then decided to try the 6 session LED treatment. Well, after 1 facial, 6 LED, and 1 micro current treatment I feel 28 again!!!!! Mind.....blown. I wish I'd started taking better treatment of my skin years ago! I have always regularly worn sunscreen but, after a consultation with Jackie, I learned that a lot of what I was putting on my skin was making things worse. KISS (keep it simple, sexy!) Everyone is very sweet, helpful, and knowledgeable, I feel amazing, and I will be a regular customer now. Thank you Elyssium! read more

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If there was a -5 star review option, that is what I would choose. I went into this place, pretty desperate for a facial. I don't have severe acne, I have some millea and blackhead issues. But on this day, I felt it was more than usual. So I called around Oakland, and found this salon was the only one with an opening. They recommended the "Fire and Ice" treatment. Sounded great to me after reading about it and said it leaves your face "red carpet ready" no downtime, no healtime, which is exactly what I wanted. I went in for the treatment, the woman, her name is Jackie, didn't even wash my makeup off before applying gels and ointments. I thought this was strange right from the get go. She eventually applied the "Fire" ointment. Described on the website as a light "tingle". More like a torch to the face. I immediately felt this amount of pain was abnormal. I told Jackie it hurt, she said it was normal, so I sat with the pain. I needed this washed off immediately. After it was washed off everything burned, to an extreme. Long story short, I'm suffering 1st and 2nd degree burns on my face from the treatment. I plan on filing a report with the health department, and I'm seeing a real doctor tomorrow. I could scar from the damage done to my skin. Words cannot describe how upset I am from all of this. Please look at the pictures below, before and after. read more

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Another awesome facial from Tara. She used a higher percentage for my hydrafacial today and my skin looks flawless!! She is the best!!

Customer service is excellent as are the services and overall environment. It's very clean and relaxing, and never pushy. I'm so glad I found them! read more

Used to like this spot but since Covid they've not updated their website or anything. Voicemails go unreturned. Web messages too. Their outgoing VM message hasn't been updated. It's unclear whether they're open and though they say there is online booking, there's nothing available on the site. Sorry it is a rough time but we want to support you. So let us know one way or another. read more

First of, Let me just say! JACQUELINE JOCSON. Remember that name. And go see her while you can! Because pretty soon this girl is going to be booked, all the time! Untouchable! Famous ;) Honestly, she is incredible. Her knowledge, skills, and overall persona are very unique. She is beyond talented. She creates an experience that you won't forget. This may sound cheesy, or too good to be true. However, I am not a big review writer, but one deserves it more. She really puts her heart and soul into her work. I already see such amazing changes in my skin. I promise you, seeing her will exceed any expectations you may even have. I truly feel she is gifted, energy in-tune, healing, and educated when it comes to all aspects of your skin. read more

I'm writing a review for my experience with Allison! I've now had two hydrafacials with her, and I just wanted to talk about what I enjoyed. Allison was very patient and gentle with me. I have sensitive skin, and over the years have had issues with facials that strip my skin too much. Allison was very thorough, getting rid of all my underlying blackheads and pimples, but when I left my skin was not bright red. In the days after, I have noticed how clear and bright my skin is. The salon itself is beautiful, and parking is easy. It's definitely not a cheap way to spend a day, but what is in the Bay? read more

I've been doing laser hair removal and laser genesis with Alex and she's absolutely lovely. My problem areas are still being addressed but Alex is so sweet and does her absolute best to explain everything and tailor the treatments as best fits the clients needs. Alex is always gentle and she never acts rushed or as if she'd rather be elsewhere. Can't recommend her enough. She obviously cares about what she does and takes her job seriously. Thanks Alex!!!! -Emmanuelle read more

Save yourself the trip. The consult is a hard sell. Similar to the used car dealerships just up the road Update: And they had the nerve to charge me. The next time I feel like being condescended to and upcharged, I'll be sure to stop by. read more

This place is very underrated! One thing for sure is they have a very welcoming and elegant environment. I had a consultation for laser hair removal and acne treatment. After 5 different consultations from other places I found Elyssium to be "the one". They are very professional, honest and friendly-which is exactly what I was looking for. I started my laser hair removal treatment recently (thick course-rapid growing hair)and look forward to the end result. I will give an update in the next few months. Hydrafacial by Allison (esthetician) The day of my consultation I got their signature hydra-facial. I've never had a facial but I knew I really needed one. I have oily, acne prone, peach fuzzy, full of blackheads type of skin-I was even going through a terrible episode with my cystic acne. Allison actually guided me through the whole thing, she taught me a lot about the products I use and encouraged me to be more proactive about caring for my skin and body. I was pleased when she told me I can email the team if I have any questions about my skin care routine. I probably won't, but I do appreciate that open invitation. I really didn't feel pressured to purchase or fake a treatment plan I'm just happy I moved forward with them. It's been two weeks since my facial and immediately my episode of cystic acne "went away". I decided to move forward with a package to commit to giving the treatment my skin deserves. I'll take before and after pictures once I'm done. I've started with the 3 month membership. February-April , so check back for my results(: Also I wanted to add an FYI -they charge a $25.00 consultant fee which is reasonable. The nurses there are very intelligent and gave me the proper feedback I had for my concerns. Some of the other places I went to I had to pay $50-$100 consult fee. read more

I have been going here for nearly a year, Jackie since day one! She is thoughtful, professional, and always uses caution. She got my skin perfect for my big day! Their practice is a medical spa, so do your research! You cant just dive into any treatment, your skin takes time to adjust to new products/treatments and it takes more than one visit to see drastic results. Also if you are going in for a treatment I suggest coming in with no makeup (since your face is being washed). Prices seam fair but again save for this because its worth it! read more

It has been a terrific experience with Allison. She is friendly, reassuring, provides good information and my skin really improved after years of nasty acne. I'm sad I'm moving out of state but I know we will stay connected. Also great sense of humor. I do the HydraFacial MD and it has given me clearer skin beyond what I thought was possible. Thanks Allison. read more

You've been in that situation, right? Where a restaurant has a small number of reviews but most of them are all 5 stars with a smattering of bad reviews and you think why don't we try it out? Why the 1 star horrible reviews and then 5 star reviews that seem to be describing two different places? You get there and there are lipstick stains on the silverware and stuff floating in the water glass and the food is priced like the upscale joint you usually go to and the fish tastes like it's been out for a while...yeah Elyssium is like that. Situation: I felt like getting a nice relaxing facial with targeted treatment, the places I usually go to were all booked up on Monday and I got a same day appointment with Allison for a 60 min micro-current facial for $160. She started 5 min late and she wanted to sell me services so we spent time doing that. I disrobed into a used gown and the white headband smelled like sweat and was stained brownish...should I have walked out? Stupid of me I thought-Not yet. Next was time for the steam and hot wet towel on my face that smelled like...I can only explain it this way-a woman put cheap coco butter cream in her hair and wrapped it in a head scarf and then in 90 degree weather decided to go for a jog, dip that scarf in hot water and that's the smell I got. She used three different towels that all smelled this way and roughly wiped away the gel used for the micro-current. Disgusting. Now I'm envisioning all the bacterial growth on my face and eyes. And the towel wiping was abrasive on skin. Now the micro current session, the machine kept loudly beeping and oh it's because you've never had two clients in a row need microcurrent? Odd reason but I don't want apologies just fix the problem. She went over one side of the face all of 6 times talking in between because she was fiddling with the settings of the machine. After 10 min that part was over. She left me 10 or less min for the LED session and the goggles weren't sanitized because they smelled like sweat. Then suddenly a loud beeping alarm from some machine...she runs back into the room saying how she heard it from the lobby and apologized...ok good that you heard it and came running in and I'm surprised you did because of all the hootin' and hollering from staff outside the room. I came in and was told I had great skin, now I'm home and see irritation and raised little bumps as if a rug burn...never seen this before not even when I was on retinol. Then no massage, no serum, no ampule, just a strong handed BB cream application of a facial that lasted no more than 45 min and I was asked to pay basically the same or near same price as my usual go tos. I don't even know where to begin and end. This year alone I've gotten 8 facials (at 5 different places in the Bay Area) and bought a 4 series PRP micropen treatment at a wonderful med spa. I've not seen this kind of lack of care put into a service. I got home and wiped my face down with alcohol astringent before taking a shower. Unbelievable. **Might I offer other suggestions: Skinspirit in SF or Walnut Creek, Senspa, Neptune- Oakland, Beau facial (with Kai) Oakland, Isabelle Gerard Skincare Oakland (prices are less than here and she books up a month in advance), Urban Temple Facial Oakland, Nob Hill Spa, Gentle star Med spa, Studio Abasi, Spa Radiance, any other place that had a solid number of good to medium good reviews with knowledgeable staff who are trained to provide top notch service instead of the ridiculously novice treatment I received. Edit: just because you say your policy is to disinfect and change linens and don't add scent to towels doesn't mean the "policy" was followed, right? Also, what does it matter if you say you don't add scents to towels. My problem wasn't that I thought you did. If it smelled like clean lavender etc I'd be happy, but no it had a disgusting stench. It was a joke of a treatment I received. Let's end it at that. read more

I had a great time at Elysium! Alison was super caring, taking the time to ask about my skin concerns, and my routine. She made suggestions, but without being overly pushy - that balance is so important to me! And best of all I had a great facial. Alison got rid of a very pesky blemish with almost no discomfort on my part. I'll definitely be going back. read more

I've gone for laser and facials, and a few times the people performing these didn't know answers to my questions. They would tell me "This procedure works by doing this" and I'd ask why or how, and they didn't know, or gave a super general answer that didn't actually answer my question. I got the impression they memorized the correct answers or description to things, without forming any deeper knowledge. One didn't know if there was an active ingredient in a sunscreen she tried to sell me, despite saying it was a redness reducer. read more

Been doing botox in different places over the years and this one is my favorite. They choose the best quality products.

Really like everyone at this place. They are kind, and real and they don't push packages. Yes, they go over the packages with you (I have had laser here, they were excellent) and they reminded me that I would need to purchase by the second visit. I chose not to. No pressure, no attitude, same excellent service. I will update when I've tried the facials. read more

Just had a more traditional facial with Katy. Even better experience than the first. She does an amazing massage. My skincare has been majorly upgraded, thanks to Katy and Elyssium read more

I received my hydra facial from Allison. It was my best salon experience. The staff was friendly and knowledgeable. My skin was clear and suple after the deep cleaning and hydration. My pores are almost invisible now thanks to the care. Thank you, Allison! read more

I just finished a 5 appointments hair removal session with Alex and I couldn't be happier with the results. Each appointment was delightful, efficent and relaxing - Alex's kindness shows in her care and personal attention. The rest of the staff is friendly and welcoming, and the overall atmosphere is very professional, clean, and respectful of privacy. Plus, it's super easy to park right around the corner. I would definitely go back and strongly recommend Elyssium for your skin care. read more

I recently had a hydrafacial done by Katy and Georgina and have never been happier with how my skin feels. I have combination skin and have never had a facial done before, but it's been about a week since I went in and I have no black heads, or acne. They even treated the inactive blemishes I had. The scarring/discoloration I had from sun exposure or simply from acne scarring is completely faded. I highly reccomend this facial if you have an event or special occasion and want your skin to glow. I have received so many compliments since receiving the treatment and my co-workers noticed right away that my skin just looked refreshed. The staff was beyond friendly and professional and the facility looks like something out of a magazine. Parking was convenient (this is a big deal if you know how hard it can be in Oakland) I honestly can't wait to go back and try some of the other treatments. I should also add that everything they use is natural with no harsh chemicals, which is a huge plus. 10/10 I would reccomend anyone to go to Elysium! read more

Came to give my skin some pre wedding love and control my acne. Received a fantastic hydrating facial with Katy! Feeling fresh and hydrated. :) read more

Really thorough and competitively priced facials. Paid $65 for an acne facial with extractions and high frequency. I plan on coming back at least once a month. read more

Under a new name, Elysium, this long standing health and beauty spa is keeping with their long reputation of excellent service!! This business is clean, and staffed by friendly folks who are ready to assist you with many health and beauty needs; from basic skin care, to lazers they know how to help anyone look their best I am personally a huge fan of the supplements they offer, primarily the probiotic. This powder is magic!! Helping to maintain the health and balance of the digestive system, a daily supplement that has certainly increased my personal health and happiness. Thank you Elysium for helping me become a better me read more

Always enjoy coming here. I'm a male and getting laser hair removal on my face. Just did my 7th session today. Love this place

*UPDATE* So elyssium immediately reached out to me after I posted this. They were super understanding of everything that happened. Theresa invited me back and I went just the other day. They absolutely mediated any residual concerns by giving me a complimentary treatment in addition to the original treatment I had gone in to receive originally ! I'm so happy ! I really like these people and I feel like a real doofus posting the original review. I never had written a yelp review before but I'm happy I did despite finding the whole process a little embarrassing. At the time I was extremely upset and frustrated by the whole experience... so .. makes sense. Although i would still advise to be cautious and make sure you completely understand what you will be paying + what treatment you will be receiving when you come in for your appointment (even if you had a consultation prior) because there seems to be a slight communication issue between some of the staff. Amazing customer service otherwise. Thank you again guys ! I will be returning here ! Yay! read more

I visited Elyssium for the first time on Saturday. The front desk staff was very friendly and professional. The facility is very clean and comfortable. I received a Hydra Facial done by Val. Val was great she answered all my questions and was very knowledgeable. Once my facial was completed I could not believe how great my face looked after only one treatment! I plan on making Elyssium part of my skin care routine. read more

I am a first time client and I had my first consultation with Jeannette and she basically told me my problem with my skin and recommended products which I love so far. I signed up for the care club and I am so glad I did, because they are there to help me and get me through this acne process. I have tried everything and nothing has seemed to work and I feel like Elyssium really care's about my overall skin, and Valerie gave me great tips. Can't wait for my next appointment. read more

Did jessner chemical peel two months ago for my bad skin texture. I was made clear that the skin won't be magically good after this but I didn't know I paid around $370 for the procedure and some kits to worsen my skin texture and have a big dark pigmentation on my left cheek. And yes, I avoided sun by not stepping outta home for one whole week. There has been no carelessness from my side at all. So If u don't wanna pay to ruin your skin, don't do chemical peel here. I don't know about others services though. read more

This was my first visit and Alicen was my esthetician. She was great! The facility was nice and clean.I enjoyed my experience.

Val gave me the first facial I've had in a while and it was fantastic. The atmosphere was relaxing and everything was perfect. I am definitely going back. My skin glowed and looks so healthy. read more

Elysium staff are friendly, knowledgable, professional and are very well trained. I have been an ongoing client here for the last two years. I drive from the South Bay because Ellysium is the best professional and affordable high end skin care facility that I have gone to. And living in Silicon Valley, I have gone to many other facilities, in Los Gatos, Saratoga and Palo Alto, but Ellysium blows them all away with their plans and treatment applications. Every time I Leave there I truly look and feel 10 years younger. If I could give 10 stars I would. Thanks Ellysium for the best skin care treatment in Northern California. Oh did I mention being pampered, like. Real Woman deserves.? Kudos! read more