I've had a 5x10 unit here for a few months now, and I've appreciated the convenience, security, and…read morecustomer service at their location. I almost got a unit at the Glenwood U-Haul and I'm so glad I checked with Storitall before doing so, since they are cheaper and have a freight elevator to the 2nd floor units. The hours are really great, and loading in and out while inside is great for when it's raining. There are 3-4 spots inside for doing this, and after making many, many trips, only once have I had to wait a few minutes to get a spot inside. Their staff is nothing but friendly and helpful as well!

As a student whose out of state, having a storage locker is ESSENTIAL. I have had my unit for over…read morea year, typically they do fill up fast at the end of spring term, so if youre looking to potentially use a storage locker I would call sooner rather than later to make a reservation. You can sign up and allow three other people acess your locker, really helpful if you want to make the use out of your space and save money. I find that most of the staff are very friendly and helpful and they sometimes have a dog behind the desk.

I spoke with Derek here. He took me out to show me a couple of different possibilities to rent and…read morewas very pleasant, friendly and not overpowering. I would definitely get a unit here. Nice clean units and he told me what a OCD person he was to keep everything clean.

This is a great facility! It's very clean. The couple who oversee it are very friendly, helpful,…read moreand you can tell they care about the appearance of the grounds. Every time I went I saw someone working. Convenient and safe. Best storage unit I've ever had, and I've had many!

I am SO glad I went with them!! Nice quiet neighborhood, friendly people, very secure from what I…read morecould tell. It was clean all around the property. I look forward to being their customer as long as I'm in Eugene. The value is INCREDIBLE compared to local competition.

Amazing place! Clean, safe, professional. We had a tremendous experience. Monte and Janelle are…read moreextraordinarily helpful and friendly.

Great storage unit, clean and dry. I use my storage unit for a golf hitting bay during the winter…read moremonths when you can't golf. The only reason a 3-star rating is that the bathroom right across from my storage unit has never been open. Since I'm there 3-days a week, it would be nice for the bathroom to be operational.

RATS! I never write reviews but my experience was so awful that I feel I've been left no other…read moreoption. We had all of our stuff in storage here for 8 months. When we went back to the unit we discovered that there was a rat infestation. The manager told us that rats had been reported months earlier but we weren't informed. If we had been told maybe we could remove our stuff in time to avoid this situation. The manager said they had called an exterminator but we found a large LIVE rat in our unit and 11 LIVE newborn rats in a box. (See photos) Every surface was covered with rat urine and feces. All of our soft furniture: couch, mattress, glider had been chewed and destroyed. Between the furniture we need to replaced, the cleaning costs, and the junk removal costs we are out over $2,500. Not to mention the weeks it will take to disinfect everything so that my toddlers don't get sick. It has been almost a month and we still have not received any compensation. All we were offered was $500, which only covers the disposal fee of what was destroyed (and we still haven't even received that check yet). Multiple emails and voicemails have gone unanswered the past 2 weeks. Learn from our mistake and do not use this facility.

Amazing service clean reasonable- definitely worth the money- I would definitely recommend them -…read moreepic

I've been using this facility for 2-3 years and it's been a really pleasant experience as far a…read morestorage units go. They have a stellar sign up deal which is why I went with them in the first place. The manager is really cool and understanding and the staff as a whole has been nothing but kind and professional. All in all I have no complaints aside from the pricing after the new costumer deal isn't the best but it's not terrible. I have a 5X10 unit and it's $100/mo which isn't a terrible price but my boyfriend has a 10X10 and he only pays $15 more at another location that's newer and set up in a better way. I would recommend this place to anyone needing a storage facility located in Eugene.

​ the customer service at the Coburg location was outstanding and we dealt with Leon . He price…read morematched what budget was going to charge us for a cargo van that I had reserved and given my credit card on . They informed me after I purchased my airline ticket that there was not going to be a van there waiting for me or was ever going to. Budgets 800 number does not communicate with actual pickup locations. When I spoke to Leon and told him our dilemma he immediately found a van that was an hour and a half away and got it there a day early for us . It really helped out a lot after dealing with the death in our family. Thank you Penske for having such great Representatives work for you and helping our family ! Also thank you for the great value and the high quality vehicle with excellent mileage!

Drove by to take a look at the facility. Can't find them on the map - no one answers phone. No…read morevoicemail set up. Hard to try and give them business when run this way.

Working great so far for my storage. Payments by venmo. Very responsive. Storing a box truck.read more

From the moment I called and talked to the manager on site about a storage place, the gentlemen was…read morequick to answer my questions and had a spot for me right away. (No waiting, and the price he quoted me on the phone was exactly the price when paperwork was all finished). I've never had a problem getting thru the gate with my code, or reaching someone if I needed help or had a question, my overall comment towards this business is, ( Prompt Service, Very Respectful, Positive Atmosphere, Honest, and Trustworthy), all the things I would look for and want in a storage facility. Thank You Jeff @Simply Storage Doug

We have been customers of this facility for a year. When we first signed up for storage in July…read more2017, the staff was most friendly and helpful. Since we were looking for long term storage and were willing to pay in advance, their pricing structure of 1 free month for paying for 6 in advance was very attractive. They also offered a senior citizen discount which we appreciated. Shortly after, it seems that there was a change in ownership and the price structure changed: No more free month for paying 6 in advance. Now, we'll pay on a month by month basis. Josh, the current manager, is most responsive which is much appreciated.

The owners are the friendliest people and are eager to help me find a storage solution. Although…read moreit's an incredibly safe place to store your items I am a female and had an inside unit, so the worker wanted me to know that they would escort me anytime I felt nervous to be alone. They never fail to go above and beyond with their customer service and provide a great value for their storage unit offerings!

We really appreciate the clean, secure, and on site manager experience! We rest better at night not…read morehaving to worry about our personal items! As military has had us traveling to many locations, this is the best storage experience we have had! Thank you!!!