Great customer service and location. Good communication and explanation of how it works.read more

As a student whose out of state, having a storage locker is ESSENTIAL. I have had my unit for over…read morea year, typically they do fill up fast at the end of spring term, so if youre looking to potentially use a storage locker I would call sooner rather than later to make a reservation. You can sign up and allow three other people acess your locker, really helpful if you want to make the use out of your space and save money. I find that most of the staff are very friendly and helpful and they sometimes have a dog behind the desk.

I spoke with Derek here. He took me out to show me a couple of different possibilities to rent and…read morewas very pleasant, friendly and not overpowering. I would definitely get a unit here. Nice clean units and he told me what a OCD person he was to keep everything clean.

This is a great facility! It's very clean. The couple who oversee it are very friendly, helpful,…read moreand you can tell they care about the appearance of the grounds. Every time I went I saw someone working. Convenient and safe. Best storage unit I've ever had, and I've had many!

This facility is kept very clean and the staff is attentive. I witnessed the interaction…read morereferenced by a previous tenant Kathy R in a review below, and can only say that tenant was completely out of line, as the assistant manager went above and beyond to call repair technician for a door that appeared to have been rolled too far, and this tenant literally called right at closing. I heard the assistant say she had another job to be at, and yet she still called several after hr repair places on the weekend, and inky one was willing to come. This tenant yelled at the assistant, tking her she herself either had to fix it or wait with her things all night (!) The assistant then called her higher management, and neither the manager or her district manager were willing/able to come on site. This tenant even asked me to help roll down her door (I was wearing a cast!) This tenant even called police and lied to the assistant, telling her police says she had to stay with her items and were sending a patrol response lol, yet when the assistant called SPD they told her the dispatcher in fact told the tenant they don't get involved in tenant problems and weren't sending anyone. The tenant was very verbally aggressive, and the assistant still remained professional. All I know is I saw her tell the tenant she wanted to help, had to get to another job, and the tenant was welcome to stay with her things til the technician arrived. This tenant was the one behaving in a horrible, threatening manner.

Secure yes, Got it only for one year a 5x5 and from $60 we…read moreend up paying a little more of $140 We try to call and cancel for more than a moth and nobody will answer. Because of work we never found anyone in the office and finally after we move they asked for 30 day notice that we were not aware since the beginning of the contrat So they are asking us to pay $140 for an empty 5x5 storage that we are not using for more than 2 weeks

Just moving my U of O college graduate back home to California. She has had a lot of her belongings…read morestored here for the past year. The couple who runs this place were always so responsive and accommodating to her needs. Upon move-out we had an emergency key situation and they took great care of us. Highly recommend it!

Prompt return phone call. Clean property, clean storage area. Nice people that explained everything…read morethoroughly.

Today was the third occasion that the manager Dean at Buxbear storage impressed me with his above…read moreand beyond the call of duty service. When I rent somewhere I expect good service but Dean is always willing to help without hesitation. Today I was shuffling crap in and out of my storage unit and the battery died on my Jeep. My husband came to help me but we had no jumper cables. I asked and Dean did not hesitate to search for and find jumper cables that he loaned to us to get me out of this bind. Thank you AGAIN Dean for your exceptional service.

HORRIBLE experience we were treated very BADLY. Employee should be FIRED! We were there to rent one…read moreof the larger units and asked to simply see the inside of a 10 x 30. After showing us a 10 x 15 we were told to leave that we were difficult and that they he didn't want to do business with us. We were not rude. We were not impatient. We were there literally 10 minutes.

Amazing service clean reasonable- definitely worth the money- I would definitely recommend them -…read moreepic

I've been using this facility for 2-3 years and it's been a really pleasant experience as far a…read morestorage units go. They have a stellar sign up deal which is why I went with them in the first place. The manager is really cool and understanding and the staff as a whole has been nothing but kind and professional. All in all I have no complaints aside from the pricing after the new costumer deal isn't the best but it's not terrible. I have a 5X10 unit and it's $100/mo which isn't a terrible price but my boyfriend has a 10X10 and he only pays $15 more at another location that's newer and set up in a better way. I would recommend this place to anyone needing a storage facility located in Eugene.

I recently changed storage facilities -I'm so glad I did. This facility is hands-down, the best…read moreI've ever found. I am an older lady and I visit my unit at least once a week, many times after dark. The security is top notch-I always feel safe, unlike my old unit in town. The staff are friendly and very helpful. 'There is even free coffee, etc. in the lobby, as well as a selection of moving supplies. I accidently locked my keys in my car a couple of months ago, and the office was extremely helpful in helping me get on my way. The rates beat my old unit by $100/mo., and I couldn't be happier! Highly recommend...

Go dig through my reviews, I'm not afraid to review any thing and everything I experience…read more.. however, a storage place... this may be a first for me? Eugene Safe Storage - I cannot say enough positive about them. I'll summarize and give you the good, the bad, the ugly... here we go! Location: Convenient, right off the interstate, easily accessible, gate under passcode access, well lit. Price: SO FAIR! Gosh, quite competitive to be honest! I never once blinked at the bill. Honest: We overpaid. I had no idea. THEY reached out to me and refunded my money. WORDS CANNOT EXPRESS how I appreciate honesty like this. Facility: Brand new. Shiny, clean, well-lit. Lovely parking spots, great long-term storage spots for RVs, I can go on-and-on. Accessibility: They answer the phone, they answer email, you get near immediate responses. Who can ask for better than that? STAFF: Josh and Christi up for the win. These two took care of us! I was a bit 'needy' for dates / times... they made it happen for us. Huge shout out to Josh, Christi, and the staff of Eugene Safe Storage! Highly recommended!!!!!

I don't know why the reviews are so low, I've had nothing but great experiences with this business…read more The staff have gone over and beyond multiple times with us. the space is clean, clear signage everywhere, carts available for use. It is located in a bit of a rough area, but the secure timed gate, locked bay doors and elevator codes make me confident it's a secure place to store items. the only thing I wish was different is that they are closed on holidays and have limited hours on weekends, which can cause some urgency or delays and definitely planning ahead when you need to get in your unit.

We had an excellent experience here! It is a very clean facility and extremely secure! We found…read moreMike, the manager, and Carlos, to be very nice and accommodating! Mike runs a tight ship. He recommended movers to us who were excellent as well. And we got our first month rent for free! We will definitely use this facility again if we ever have the need and highly recommend them.

I am SO glad I went with them!! Nice quiet neighborhood, friendly people, very secure from what I…read morecould tell. It was clean all around the property. I look forward to being their customer as long as I'm in Eugene. The value is INCREDIBLE compared to local competition.

Amazing place! Clean, safe, professional. We had a tremendous experience. Monte and Janelle are…read moreextraordinarily helpful and friendly.