I feel bad for Pat because that's not the experience I've had. Met Dennis durning a home…read moreinspection. He called it one thing, another company called it something else. I asked Dr. Google and yes, Dennis was correct. What he saw was wood beetles and I ended up NOT buying the other place. So, fast forward to the new house. it's Virginia. You need pest control. So, I hired him to come and spray. He suggested going with quarterly unless I've got a problem. So far, I've seen 2 dead bugs. YAY. the stuff is woking. He shows early, so be ready for that. No complaints. Bugs are dead. He gives tips to keep the critters from coming in. So thank you!

fantastic company. excellent customer service and work. would highly recommend for crawl space and…read morepest control . Gina Beninato

Had pest control services today in my home in Virginia Beach with David Shafer. He was very…read morepolite, kind and thoughtful of my animals and children and any concerns I had. He was thorough and quick also. Nice and easy. Thank you

Project Overview I rarely leave negative reviews, but after…read morespending nearly $16,000 with Universal Pest & Termite, Inc., I feel others deserve to know about my experience. I hired them to remove a serious rat problem and encapsulate my crawl space. The salesperson, Brandon, did an excellent job explaining the process and setting expectations. Unfortunately, almost none of those expectations were met once the work began. Communication Issues The project started late, and throughout the job there were multiple days when no one showed up without any communication. I repeatedly called and texted Brandon looking for updates, but getting a response was difficult. Eventually, I had to contact his supervisor just to get the project moving again. Work Quality When they finally said the work was complete, I decided to inspect the crawl space myself. I'm glad I did. I found areas where insulation had not been installed correctly and sections that had been completely missed. To their credit, they agreed the work was incomplete and came back to fix it. However, it makes me wonder if those issues would have ever been addressed if I hadn't crawled under my house myself. I also discovered ductwork that had been knocked down during the job. Despite reporting it, no one came back to repair it, so I ended up fixing it myself. Pest Control Results What has been even more disappointing is the pest control service that was supposed to follow the encapsulation. Since the project was completed, I've actually seen more rats than I ever did before, along with an increase in bugs. I eventually started treating the property myself because I wasn't seeing results. On the few occasions they claimed they came out to spray, the visits lasted only a few minutes. It takes me nearly one hour to thoroughly treat my property's perimeter, so it's difficult to understand how an effective service could be completed in such a short time. Final Verdict This entire experience has been frustrating from beginning to end. For the amount of money I invested, I expected professional communication, quality workmanship, and reliable follow-up service. Instead, I had to constantly follow up, inspect their work myself, point out incomplete items, and even make repairs on my own. I hope Universal Pest & Termite, Inc. takes this feedback seriously and improves its communication, quality control, and customer service. As for me, I cannot recommend them based on my experience.

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.

We were using a pest control service for 2 years and decided after our contract ended to switch to…read morethe company that works with our property management company. We could not be more impressed! They are less than the other company we used and they do wayyyyy more. Their technicians are very informative and actually talk with us about what they are going to be doing and any problem areas we are seeing with critters and pests. Highly recommend!

I have been using Chesapeake Pest Control since 2018 and have consistently had a great experience…read morewith their team. George and Adam run a very professional operation and they understand how important reliability and communication are, especially in real estate transactions where timing matters. Over the years they have taken care of many of my past and current clients, and the feedback is always the same: prompt, thorough, and honest service. I regularly recommend them to other agents and homeowners, even when there is no business relationship involved, because I know the quality of their work reflects directly on me. If you are a real estate agent looking for a dependable pest control company that shows up, communicates clearly, and takes care of your clients the right way, Chesapeake Pest Control is a solid choice.

Chesapeake pest control has always been the best in my book always has the best service the nicest…read more people working for them always polite always doing an excellent job very professional Luke thank you for the awesome job takeing care of my home this week. CHESAPEAKE PEST CONTROL SIMPLY THE BEST.

We used busby to do our home moisture inspection. One of the worst mistakes I've ever made. He told…read moreus about damage and he would fix 14 joist needed to be sistered Due to fungus damage. Not only did he never complete the job. He wasn't licensed at the time to do the work he may be now but I don't know and he didn't pull permits to work under house. . He is just a pest guy. Not a class a contractor like he claimed at the time. Home owners beware. There are much better options out there.

Don seriously goes above and beyond. Since we moved here a year ago , he's been taking care of our…read morehome and the service has been exceptional every single time. He's extremely thorough, always takes the time to check all the areas around the house, and listens to concerns. we've had no bug activity inside since he's been servicing our home, I also have pets, so I really appreciate that the spray he uses is not overwhelming and safer then other companies . He's very accommodating with scheduling and always gives us a heads up if there's anything extra we should do depending on the season., it's such a relief knowing everything is taken care of. Don is reliable, professional, and truly takes pride in the work he does. I highly recommend him!

We chose No to Bugs, a family-owned business after comparing them to a couple other companies, to…read moretreat for carpenter bees going under the siding. There was a definite decrease in activity the following day, but bees still going under the siding. After a couple mis-communications (unanswered questions), they came out to re-treat 10 days after their initial treatment. They have a 6-month guarantee, will return as necessary, and re-check before the end of the guarantee. The cost seemed a bit high, but with the re-treating, guarantee and re-check, seemed fair enough. Dontre and his brother (Elijah?) were punctual and professional. Thank you!

This local pest control company by far is the best in the area. The team is completely…read moreknowledgeable and after talking with the owner I'm actually surprised to find out they've been in this industry for 10+ years. I've never had any problems with any pests in my home and if I do they will quickly resolve the issue. 10 out of 10 highly recommended for any and all of your issues.

AJ is the owner/operator and he has been wonderful to work with! He's super knowledgeable and…read morewilling to answer any questions we have. He's very good about responding to messages and communicating via phone, text, and email. 100% would recommend this service to anyone!

I have been receiving services from a local big name company for almost 4 years but have not been…read morefully satisfied with their services especially their customer service. One day a door tag by Healthy Homes was left on my door and so I gave them a ring. I received instant communication and scheduling. AJ the owner came out and provided me a free estimate but also educated me a lot about my home, the creatures impacting my home and just so much more information than I have ever received. He noticed I had season carpenter bees and woodpecker issues which I suspected but was never confirmed by my 4 years of service with the other company. He was also very loving to my 13 yo dog and she warmed up to him fairly quick. The quote he provided me in comparison to the big name company saved me $600/year. This new quote included my detached garage which was never covered. I basically learned I was over paying for under quality service and products. We immediately book the initial service! During the initial service, I received above and beyond what I had even received with the other company's initial visit. I wanted to cry of joy because my fear of bugs is unreal. He just made me feel reassured that I was in good hands. I can not praise small businesses enough. AJ really puts his heart and soul into his small business and that in itself should lead him to having life long customers. Highly recommend!!!!