Michael did a fantastic job treating my yard. The mosquitoes were out of control. No matter what I…read moretried nothing worked. After the first time Michael came out we were able to use our yard without being eaten up. He communicated with us throughout the whole process, so we understood how it would work and was very professional. I would recommend to anyone having issues.

I had my first service with Level Up today, and I couldn't be more impressed. Michael was…read moreprofessional, knowledgeable, and exceptionally thorough. He took the time to address every concern, explain the treatment, and answer all of my questions. I'm very glad I switched to this local company--Level Up delivers outstanding customer service, excellent expertise, and great value.

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.

Would recommend this company heartily. Friendly, knowleable, honest. The most integrity I have…read morefound in many many years.

Basic termite offered a good price, but better than the price was the service itself. On time,…read morecourteous, great work. Buddy was very friendly. His honesty was a refreshing change from a lot of service people. Upon inspection, Buddy even found a leak with our A/C that was damaging our sub floor. If it wasn't for his keen eye, it could have turned into an awful mess. We had to have termite treatment, which was taken care of in a considerate manner, cleaning up all messes. I wish I had known about them when we originally bought our house in 2006. I WHOLEHEARTEDLY recommend them! Basic Termite is fantastic!

I'd like to start by saying I try to give all small business owners the benefit of the doubt when…read morethere are issues with services I pay for, as my wife and I have a small business. However, using Accurid for a roof rodent issue in my bayside rental property's attic around May has been one of the most frustrating, unprofessional experiences I've had in my many years of being a landlord. While Dennis has been professional in tone and demeanor during phone conversations, his team only came to my property one time to complete a rodent service and never came back for any of the 4-5 scheduled (then rescheduled) follow-up inspections to complete/resolve the rodent issue. Over several weeks they consistently no-showed appoints and I'd have to call after the fact to reschedule. At first I was at least getting a reason of a tech being sick or them being short staff, but eventually I just stopped calling because they'd no-showed so many times. I left it alone and assumed they missed the mark and it was what was --as this sometimes happens with smaller and/or less professional service companies. For some reason about 3 weeks ago I started getting phone calls from his scheduling employee for my "quarterly service", which I NEVER signed up for. In the 2 times I spoke with her I explained that they never finished the rodent service I paid for and I would like a phone call back to get that figured out before agreeing to any type of ongoing service. Since it had been a few months since the no-shows, I wasn't likely to sign up for a quarterly service, but I thought it was a reasonable request to receive some type of call and explanation as to how/why I was missed so many times AND a plan to resolve the fact that I had paid for a service that was never completed...especially since they were calling to schedule a quarterly service. Fast forward to today, September 1st...I don't have any voicemails or missed calls from Accurid for a follow up regarding my request for call back from Dennis on the incomplete service, but I check my business email and I received a $105.00 charge from Accurid for pest services. I immediatley called their phone number and Dennis answered. He looked up my property address and asked if I signed up for a quarterly service. I explained the backstory and how they never finished the rodent service. My primary issues leading to this review: 1) Dennis didn't apologize, ask about what he could do, or even make a veiled attempt at trying to get something done asap to rectify the original rodent service that was never fully completed 2) Dennis didn't know for sure whether I had signed up for a quarterly service, yet still kept my credit card payment information from the incomplete rodent service AND, even worse, charged me for a "quarterly" service 3) Dennis informed me I'll get an email today (I have very little confidence that email will come btw and will be submitting a fraud dispute with my credit card company) with the payment refund, and it would take about 10 days for a refund 4) I NEVER agreed to a quarterly service, was overly understanding on the multiple reschedules/no-shows, and even gave them the benefit of the doubt on them just missing their mark on the rodent issue...yet the money they absolutely improperly charged me today will not come back to me for over a week and a half. How is it not a priority to resolve this ASAP, even if it means cutting a check, cash app, whatever? :| As a business owner with some level of integrity I would at least think an apology and quick refund of a fee for non-rendered, non-agreed to services would be a top priority. Based on their other reviews I assume everyone doesn't get this level of terrible service, but at this point I also would not be surprised one bit if there are many other customers with experiences just as bad as this...which some of the Yelp reviews show. I should have checked Yelp!

I have searching for a reliable, professional, and affordable pest company for a long time because…read moreevery spring when the weather gets warmer, a lot of ants came from nowhere in my house. So I found Accurid on Yelp's and the company has great reviews so I contacted them. The company had excellent communication and years of expertise. The tech arrived on time and he even called me before he arrived! I felt very good to get special attention and he did his job very professional and knowledgeable about the work. He explained everything that he was doing. I am incredibly delighted with the result. I don't have enough to say how happy I am now. I highly recommended Accurid to my friends and family.

I used to have issues with water bugs, spiders and rodents but Reliance Pest has taken care of our…read moreissues. We have been using Reliance Pest for over ten years and have very few issues with any of these pests. No service will be absolute because Virginia is humid and prone to pests. But now when I see a water bug, they are dead or dying and rodents are a thing of the past. Our technician is very knowledgeable and is willing to explain their procedures. Reliance also has updated their formulas and procedures to better serve their customers. Over the last ten years, they have changed their chemicals three or four times, I cannot say enough about Reliance Pest.

Thank you, Jeremy, for getting rid of these roaches! Thank you for your professionalism. And thank…read moreyou for educating me!! Sherry, VB

Wonderful I…read morecan't say enough about the company. Kenny did my initial inspection. Explained our problem very thoroughly about our older home and took photos and showed me where our problems were. Kenny went step by step what was wrong, how to fix it, and how much it was going to cost. Came back to treat our home with his crew. Arrived on time, cleaned up after their mess and sent final photos . Kenny went through photos and explained what, why, and how they did what they did. Thank you so much.

Great team and great service. Always very responsive and helpful. Will try to answer any questions…read moreyou have and address and concerns brought up.

O'Shea's pest is very responsive and knows what they're doing! they solve their problem and gave us…read moregood information for keeping the critters at bay! would highly recommend them!

I can't say enough good things about O'Shea's. We moved into a new house and had some issues with…read morevarious insects, called them out to inspect and put out bait/spray. They have been nothing short of fantastic. We pay quarterly and they will spray and put out bait and then come out whenever we need them for specific issues. The folks they send out are friendly, knowledgeable, professional and all around good people to be around. I highly recommend them, and am very glad we went with them after a family member recommended them to us.

Used Statewide Alliance for a termite inspection. Mike was extremely professional, On time, knew…read morehis stuff, and had competitive pricing . Will continue to use Statewide and recommend for termite inspection . 10/10 recommend