I have had every satellite service in our area. They are all the same and all have data limits that…read moreare expensive and run out in a few days of the new billing cycle. It's been almost 12 years and I finally have internet worth paying for. I felt hopeless with no other options until I heard of the WiFi services. After contacting all the WiFi services I had heard of I was still feeling hopeless. The only way to get service to my home would cost a ton of money up front. I mean $1000 plus just to get signal. I was referred by a friend to Surfnet. A company I had never called because I didn't know they existed. Sure enough they could get clear line of sight to their towers and now I have an amazing internet service and it was $179 for the install and equipment I needed. And $79 a month for service. I can stream and all that with no worries. Thank you Surfnet. Installation looks clean and neat and the guys were polite and friendly. No more big satellite dish that cost way to much and really just sucked. My kids can game. We can stream movies. And we don't have to monitor every thing we do because we have unlimited data.

I'd give 0 stars if I could. Surfnet Internet- avoid them like the plague…read more Completely dissatisfied with surfnet internet. The worst customer service I have ever dealt with, and the second worst (after Hughes net) internet service provider for areas outside of cable service (spectrum). If you want reliable fast internet service for rural and semi-rural areas, try starlink or ranch wifi instead. Surfnet is horrible! And dishonest! After years of poor service and frequent service interruptions, I made the switch to starlink as soon as it was available. I've been trying to get an accurate final bill from Surfnet for over three months, with no luck. They just keep trying to bill me for $529 literally every two days (at 12:01 am) when all I owe is $140. I am not getting a correct final bill or even a call back or email despite dozens of attempts. It's beyond the pale. Run, don't walk away from them. It's only a matter of time before they fold and go bankrupt.

Not only is the service slow at this store. You have to check and wait to drop off return…read moreequipment. This sucks just as much as using their AI Chat to solve a problem... Horrible! How could they improve? Have an expedited counter for drop off equipment. If you had a designated counter person for this, it would take 5 minutes per person or less. On top of this there's a woman standing at the counter doing absolutely nothing and then takes a personnel call and keep telling people to check in on the front tablet and wait. She keeps telling everyone 30-40 minutes to wait when there is only two people on the wait screen. No concept of how long it really takes. I think I will look into dropping Spectrum all together. Just a very inefficient company that creates frustration at every turn. They just sent us new receiver boxes and tells us we have two weeks before the old boxes are disconnected. We will lose all shows on our DVR because Spectrum is forcing this change. No options for the customer to keep it. Ridiculous. If you are considering Spectrum for the first time, do your homework and find a provider that has better commitment to the customer, because this company doesn't. Cheers!

As soon as I walked in, I was instructed by a lady to sign in on the iPad. I did so. I came in to…read morereturn a device. I noticed 2 others waiting to turn in a device. I finally got up and asked how long the wait is to turn in a device, she said looking at about 30 minutes or so. She advised me to turn it in at UPS. I asked if I needed a box or to provide any information and she said "no they will box it up and take it" so it will be faster to drop it off at ups than an actual spectrum store? How does that make sense? She wasn't helping anyone. Just browsing on her laptop during the entire time. Maybe come up with a process to take the devices from people of have people drop off in a box and state on the iPad that they actually turned it in? Or scan in the device? Something other than this hassle. It is useless to have a process that doesn't even work. You guys are lucky you have fast internet or you wouldn't have any customers.

Awesome, consistent service for YEARS from this company! Thank you, Jeff Buckingham for paying…read moreattention to our law firm's network and for calling me on Sunday to warn me that our fiber was down so that we could have a shot at repairing it well before our week started. As a result, we were able to get it back up on Sunday and no one at our firm was the wiser. I would definitely recommend your service to anyone that asks and please feel free to use our firm and me as a reference. Z Naccasha

I have worked with many network/co-location companies, large and small, none compare!…read more Digital West Networks provides impeccable service. I never have to worry about the details, Tim and his team provide exceptional expert skills to address any opportunities that arise. I recommend Digital West Networks for all companies who require high quality customer service, from tiny start-ups to well established companies. In the past 7 years, I have transitioned the server infrastructure of 3 companies to Digital West Networks and would do another if the opportunity presents itself.

I had the pleasure to do business with John last week. He was very prompt and professional. The…read moreproduct was exactly as discussed. I strongly recommend him as a trustworthy businessman.

They did a marvelous job - great attention to detail and to our preferences. They were here on…read moretime, worked tirelessly and didn't leave until we were comfortable with how the equipment was installed and knew how to operate it easily. Thank you

Wilson Creek is the best internet service I have had in the past 30 years living in multiple…read morestates. The service is number one at returning calls and providing help. The owner returned my call for a repair within two hours on a Sunday afternoon, scheduled the repair the next day. Compared to Spectrum or ATT customers complaining about there service being down, I have never had a problem.

Hands down the absolute best internet provide on the central coast. Never have outages and always…read morereliable speeds. Everyone that works for them is professional and extremely nice. They definitely care about their customers. We're so thankful we found them! I highly highly recommend this company

I do not recommend Advanced Wirelss at all. They are not about customer satisfaction at all, just…read moreabout your money money money. It's also worth mentioning, their internet service is less than average quality. *Now Cue the owners reply. Her go to excuse is "Companies like Comcast and Charter don't do that". Lordy. I don't care what they do and don't do. You do the right thing for YOUR customers.

I'm not trying to hurt a neighbor, but Advanced Wireless charges $224/mo. for its service that…read morepromises but rarely delivers 50 meg service. The speed averages 25-30 megs down (about what HughesNet delivers) and it is down at least once a day, even if briefly, with 12 hour+ outages at least once a month. The list of excuses for outages is long: -- It's cloudy and the site runs on solar panels. (Why don't you have generators?) -- We're being vandalized by competitors. (Ever heard of a fence?) -- It's the weekend and we didn't know the storm would be so bad. -- (Usually on Friday evenings.) We can't get anyone out till Monday. -- And on and on. You get the picture. My opinion? This company doesn't have the necessary capital to provide reliable service. I don't expect perfection. No company has 100% uptime. But this is the worst I've experienced since the early days of the internet here. As you can see, I have ordered the hardware from Elon Musk's Starlink (a division of SpaceX: www.starlink.com). Half the price of Advanced Wireless, Impulse, and others with reported speeds of up to 384 megs down. That's more than Spectrum gets in cities! The people at Advanced Wireless are nice. I've spoken to them all at least once, it seems. Best of luck to them going forward!

Wow! Where do I start? Let's start with the two gentlemen Joe and Dave. Friendly, courteous, highly…read moreknowledgeable professionals. They didn't use tech speak so I was not overwhelmed with the lingo. Installation was straightforward after surveying the site. The setup was simple and Joe explained anything I would need to do to troubleshoot if there was any issue with the equipment. Would definitely recommend, and I highly encourage anyone over-paying for their internet service to consider what digitalputty have to offer.

update/edit see bottom:…read more Digital Putty is an excellent, enterprise level ISP that has made great strides in developing a fast, reliable network. Their network speeds, as well as their hardware, are amazing for the price. Other wireless ISP's have a tendency to over subscribe their networks, but Digital Putty maintains good throughput regardless of the time of day. If you live in a remote area, they will work with you tirelessly to establish service in your location. I have had nothing but professional and informative correspondences with their service staff. The only thing I would say they need to improve is their advertising. They should be a much higher profile company for the services they provide. Needless to say, I'm very happy. Update: Digital Putty seems to have weathered the loss of their owner very well. I'll admit, it was tumultuous for awhile, but overall bandwidth and stability seemed to have leveled out. One thing that people might not know about wireless ISP companies is that they have a narrow spectrum of frequencies to get you your service, and there is little to no regulation of those frequencies with regard to who is using them. Out where I live, there are five different companies(wireless ISP) that basically end up stepping on each other's toes in this regard. It can lead to connection issues, and Digital Putty seems to have a pretty good grasp on addressing these problems as the arise.

Glad the manager was able to help after I ranted in the store…read more Patient staff. Wish Verizon had a better method to serve everybody waiting. The only reason i was there was because their site was unsuccessful in setting up my esim. Verizon is in the business of making things absolutely difficult

We went in to get our final bill after switching. I get it, you might be butt-hurt that we left,…read morebut don't treat us like dirt; you're just guaranteeing we will never come back. The big guy with a beard was rude to us and said "I don't even know what you're doing here" and told us we had to call because they can only see active accounts. Reading other reviews I think he's a manager. He needs to go, he's not a good example of how to treat customers.