I'd been considering the Andiamo Clutch in emerald green for months & finally decided it was time…read moreto bring her home! I called the store to find out if one was available for purchase. Michael confirmed & put one aside for me. By the time I arrived @ the store he had gone but was assisted by the store manager. Service was excellent & I was thrilled to finally have the new clutch in hand. Bag secured.

So what is the most prized merchandise in my closet? Hands down my Bottega Veneta Lug Boots! Not…read moreonly does it make me feel a lot more confident wearing them, it goes with virtually anything I wear and adds a little more something to it. The boots are also more versatile in situations than my other favorite wardrobe piece, my Veronica Beard scuba blazer. I'm definitely not a handbag gal and a lot of my clothes are boutique pieces I find in thrift stores but I can fall in love with the right shoe. For a few years now I have been trying to get the "perfect" Chelsea boot that I can wear in more formal settings. My "casual/workhorse" utility boot I already have in the form of a Doc Martens 1460 in a softer leather for easier break-in. I love the idea of the boot but finding the perfect boot didn't happen until I went shopping at South Coast Plaza. My sister got her boot from another store but I heard one of the employees of that store say that this sold the classier/less "edgy" version of the boot. If anything I was just merely curious when I stepped in the store just because there is no BV location in SD; this is the closest location to me. When Isaac approached us I was just merely curious to try on the boot. What resulted is the closest thing I had to a Cinderella moment and I got it on the spot. A lot of my most beloved clothing and accessories have been from impulse buys but in my defense I had been thinking about the concept for a while. The boot is quite comfy. There was no real break-in period for me but I also don't wear these boots when I anticipate 8+ hours on my feet. The boot itself is big - toebox is wide so I actually got a half-size down (comparison: I get size 9.5-10 on most other shoes). The boot is solid black and all shoes handmade in Italy with the best craftsmanship. Each boot has its own individual sleeve for storage but in this particular instance I also store the shoes in its own original box. No wonder why people love the designer brand shopping experience - very personalized every step of the way. Many thanks for Isaac for helping me find my dream boot.

I got this gorgeous lime purse that fits just the essential. My lip gloss from R.E.M., my keys, my…read moreid, and my concealer! The service was nice enough to go back and pick out a fresh purse for me because the display had visible scrapes. I also got to try their scarves on the purse! I almost chose one but the lime purse was excellent as is. But I loved accessorizing my little mini bag! My friend and I got matching styles too! She simply chose the white flowers stamped onto the bag creating the perfect cowgirl boots vibe. Our purses were on sale!! We're so pleased. Thank you Tory Burch for letting us girlies have a quality purse with some bestie/twinning vibes. I love that you had styles to e express our personalities. 10/10 recommend!

I've been meaning to replace my Tory Burch sandals and finally got the chance when I stopped by…read moreSCP. Really love their service team here. I came in after my workout class, and didn't feel judged for wearing leggings in here. I wanted to get the same pair that I originally had, but they only sell it online now. I ended up finding another pair that was similar and got that one to change it up. Our sales person was really helpful in finding my size. I have wider feet, so I sized up two sizes to find one that'll fit comfortably for me. I also appreciated that they were able to toss my old pair and let me wear the new pair out after purchase.

This will be my first ever "husband shopping review". I…read morewill rate this and others on how well they accommodate for the significant other who are not shopping but are just there to pay. I will break it down to the most important categories for me when my wife is out and about shopping at a store. Seating availability, entertainment and perks, and service. Seating Availability: 5/5: This coach store has a few large seating areas. Perfect for someone like myself who is dragged into the store and is only their to pay and give opinions lol. Seats were comfy and there was enough to for myself and maybe 2 or 3 other individuals in my situation. Entertainment and perks: 5/5: upon confirming a potential purpose, we were offered water. Being summer and a warm day, it was well received. I enjoyed my coach brand tiny water bottle. In regards to entertainment, music was enjoyable. Not too loud and the music was withing my generation lol. Service: 5/5: staff were helpful and friendly and I felt welcome from the beginning to the end of the process.

Staff is very friendly, nice and polite. Some of the best Customer Service I've seen in ages. The…read moreproduct was high-quality you get what you pay for. I bought my wife another purse to add to her collection. But the one thing I could say is they are not cheap by any means. $500 for a purse ouch.

Went on a saturday morning, 1/17, and had the BEST service and assistance from JASON! He was so…read morenice, welcoming, kind, positive vibes and helped me a lot with my exchange inquiry in-store. He made my experience smooth and seamless, took his time helping me find the right size, was patient, and never once got irritated. THAT'S what you call exceptional customer service & I thank him from the bottom of my heart for his worldclass customer service, THANK YOU JASON!!!

LUV LUV my CELINE TRIOMPHE sunglasses…read more Not gonna lie, very spendy $$$$. More subtle luxe if you're in the know.. Stellar service.. with considerate beverage offerings for shoppers. This store is spacious. Wonderful selection of ready to wear, shoes, handbags, and I noticed their fine jewelry recently. Beautiful interior and sometimes the models showcase their ready to wear.. Can't wait to check out their lux gym gear next. Need some Celine dumb bells to motivate me to work out, LoL!!!

Stopped by to check out the FAO Schwartz section for some Jelly Cats and they had a nice selection…read moreof them. I bought the small Garlic Jelly Cat and paid about $37 with tax. The store was organized and clean. The employee who rang me up was friendly.

I want to give special recognition to Catherine in Asset Protection at Nordstrom South Coast Plaza…read more I had lost a pair of very sentimental black-and-white scalloped sunglasses that belonged to my late mother. They are irreplaceable to me, and I was incredibly upset thinking they might be gone for good. Catherine treated the situation with real care and urgency. After I spoke with her, she reviewed the video footage right away. She found me on the footage, confirmed the time I was in the store, and saw the key detail that solved everything: I had walked out of Nordstrom with the sunglasses on my head. Because Catherine caught that detail, I realized the glasses were not lost at Nordstrom and had to be at my next stop. I called Free People Movement in Marina del Rey, and they had them. I got them back. Catherine's professionalism, patience, and attention to detail made all the difference. She didn't dismiss the situation. She helped me figure out what actually happened, and because of her, I was reunited with something that meant a great deal to me. I have been a Nordstrom customer for many years, and people like Catherine are exactly why Nordstrom has always stood out to me. Please make sure she and her managers know how grateful I am. She was extraordinary.

I went in to find certain type if sneakers. Walked around the store around 5pm. Saw so many…read moreassociates and not one came up to me. Only until i went out of my way to ask for assistance i got help. I had mentioned i had certain type of shoe in mind and after telling me they didnt have them he just took off and never checked up on me. If store had better customer service I would bought a pair of shoes. I had to walk out without anything. Moving on to another store that is not JD. Not coming back due to worst service.

Came in the store looking for running shoes and was immediately greeted and asked if I needed any…read morehelp. Multiple employees checked in to make sure i was finding everything okay. Once I found a few shoes I wanted to try on Dalia helped me get the right sizes. While I was trying on the shoes, Moose the manager assisted me in finding the best options for my running needs. He was very knowledgeable, helpful and provided excellent customer service throughout the entire experience. Moose made sure I was taken care of from the moment I walked in until I left the store. Great customer service from Moose an his team. I truly appreciated the attentive and friendly support.

They have everything you need, competitive prices. Good service. They are inside the mall. Outside…read morethere's a lot of parking. My granddaughter happy with her backpack, ready to go to school.

Went a couple of weeks ago, and the service I received at this store was amazing! The manager has a…read morereally good set of employees working at this location. Valerie specifically was so helpful and extremely patient as we tried to decide between so many different shoe options. She went back and forth between the stock room multiple times and helped us choose shoe styles all with the friendliest smile on her face. Give her a raise!! Thank you Valerie and thank you Journey's! :))

I haven't ever been a handbag girl but I have been wanting to get into the bag charm game to…read moreaccessorize my Disney fits and in order to properly utilize a bag charm I need a cute lil handbag to adorn! I did some research online before stopping by Kate Spade at South Coast. The staff were very attentive and definitely wanted me to take a look at some of the more popular (pricey) handbags but I knew what I was looking for and found it pretty quickly. I like that they sell the bags at the outlet prices so I could get a discount without going all the way to the outlet or ordering online. They also wrapped it up very aesthetically. It's a cute store with a lot of variety and great place to get your "starter handbag", a term that has terribly frightened my husband. I will be back (hopefully).

Weird vibes in here lol me and my husband walked in on Friday night (7/24/2026) and there were two…read moregirls working. They were both watching us and were very obviously talking about us through their mic headsets as if we were gonna steal stuff lol. We walked out because it was so awkward