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    Laguna Leather

    5.0 (1 review)

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    16 years ago

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    Anthony's Leatherworks - Pigment smeared all over hardware. Hardware hasnt been cleaned or polish at all

    Anthony's Leatherworks

    3.6(51 reviews)
    6.4 mi
    $$

    I'd like to make this rating 4 1/2 stars, as my experience was very good, but not quite 5 stars…read more Maybe 4.75 stars. I'll always round up in favor of actual customer service. I've had my Hein Gericke jacket for over 28 years, and have ridden about 140,000 miles while wearing it. The collar and one cuff were split, and some snaps were tired. Like another reviewer, I'd seen Anthony's ad in American Motorcyclist magazine, and was aware that they had a good reputation. I shipped my jacket off, and when I got it back I found two small disappointments, involving snaps on the neck and one cuff. After phone conversations and e-mails with Greg, I shipped it back, and got it back the second time with a refreshingly brief turnaround time. In addition to the factory-quality repairs (above info does not list alI work), I had Anthony's sew on a patch for me (for a reasonable extra fee), and clean and condition my old friend. It's now shiny, which was unexpected (an observation, not a complaint). I mentally deducted part of a star from my rating because of the need to send the jacket twice, but added back on part of a star for conscientious and friendly customer service. One small surprise: as a second back-and-forth shipping became necessary, I wondered whether Leatherworks might create a UPS return slip, as a former employer of mine always did for such situations. I'm not actually disappointed, as I'm aware that small businesses don't have unlimited budgets. The work was not inexpensive, but being able to wear a high-quality and well-loved garment for another couple of decades (if I last that long) is worth it. Accepting the cost was eased after I compared the purchasing power of the 1997 dollars with which I bought my jacket to that of the 2026 repair dollars. It was worth it.

    I really wanted to like this place -- the customer service was wonderful when we first walked in…read more The staff were friendly and professional, and I felt confident leaving my very expensive handbag in their care. I was quoted $175 for what was described as a simple refresh of the leather and color, which sounded fair for a quality restoration. But when I picked up the bag, I was honestly heartbroken by the result. The pigment was smeared and stuck all over the hardware, which hadn't been polished or cleaned at all. The color on the leather was patchy, with uneven tones and visible blemishes. What used to be smooth, soft leather now feels rough and sandy, almost like it was stripped instead of restored. It also looks like no waterproofing or protective finish was applied. I don't doubt that they do excellent work on shoes and smaller leather items, but based on my experience, I wouldn't trust them again with a high-end handbag. For the price and the promise, this was a huge disappointment.

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    Leon's Shoe Service - Three words for this review.... "BETTER THAN NEW".

    Leon's Shoe Service

    5.0(297 reviews)
    10.0 mi

    If you have a pair of shoes you love, don't see anyone else besides Jose at Leon's Shoe Service!…read more I have three pairs of vintage Frye Campus boots from the 80s, 90s, and 00s that have become my all-time favorite shoes. After several music festivals and more than 100K steps, my babies needed some serious love. Between the worn heels, chipped leather, and dryness that could rival the Sahara, I knew that if I wanted them to last another 40 years, and eventually pass them down to my kids, they needed real care. I was admittedly nervous to have any work done because I'm so protective of them. But after meeting with Jose, I knew instantly he was the right person to trust, and I am SO glad I did. When I came to pick them up, I genuinely started jumping up and down because I was in absolute AWE of how incredible they looked. He revived each pair to what felt like their original state, repaired the leather like a magician, and made them look brand new. With Jose's unmatched expertise and craftsmanship, I'm confident these boots will last lifetimes longer than they ever would have without his care. Beyond his passion for shoes, Jose is an absolute king. Truly an incredible person all around! Every time I'm there, I genuinely enjoy our conversations, and I always look forward to seeing him the next time. It's rare to find someone this talented and this kind, and it makes supporting his work even more special. Thank you, Jose, for being the best and for taking such great care of my babies!!

    Leon's Shoe Service is top-notch! Jose does an outstanding job and I will only use him for all my…read moreshoe repairs!

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    Leon's Shoe Service - After picture of Givenchy shoe serviced

    After picture of Givenchy shoe serviced

    Leon's Shoe Service - Prada shoes

    Prada shoes

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    Laguna Leather - leather - Updated May 2026

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