Mark is amazing ! I took my Gucci backpack to Mark to see if…read morehe could remove a minor scratch, after the evaluation he explained to me that any repair would not fix an issue. Love the honesty ! He could have taken my backpack, charge me and return with no work performed. But he did not ! SO RARE our days to hear an honest opinion from a master who isn't looking to make a quick profit on you. Thank you Mark ! If we have a real issue, I know that we will be going to AAA LEATHER REPAIR

Saved my sofa when we thought there was no way! Saved me a ton of $$$! Thank you Mark! I would use…read morehim again and would 100% recommend him to anyone. Be sure to get a consult before you decide to throw it away! You'd be surprised

My croc Bottega wallet needed some much needed love after being carried around for 3 years. I found…read moreMarie through word of mouth and dropped it off not knowing what to expect. I was surprised to see the wallet clean as the day I got it for Christmas. The pen marks from my kids were gone. The frayed edges were smooth. It was really a magical sight. It's a great investment for my sentimental gifts. Thanks Marie!

I did not end up getting any services done here, but their communication definitely needs…read moreimprovement. I used the quote request feature on their website, and after waiting a few days without a response, I had to follow up twice over a two-week span. When I finally received a reply, I was asked to message them on Instagram instead. Ultimately, I found out they are unable to service my Gucci Jackie bag. While that is completely understandable, it shouldn't have taken two weeks to find out. I also asked if they could recommend any other businesses that might be able to help, but unfortunately, they didn't have any recommendations.

I had my Bottega bag cleaned and refreshed by Real You and I'm honestly so impressed with the…read moreresults! The bag looks brand new--every detail was handled with so much care and precision. You can tell they really know how to work with luxury items. The customer service was also amazing! If you're looking to restore or refresh your bags, I highly recommend them. Definitely a 5-star experience!

Amazing work on my vintage Louis Vuitton! The Real You Bag…read moredid an absolutely beautiful job reconditioning my early-1980s Louis Vuitton Sac Sport travel bag. This bag is over 40 years old, and they brought it back to life while still preserving the character and patina that make a vintage LV so special. I couldn't be happier with the results. Professional, knowledgeable, and clearly experienced with luxury bags. I would absolutely trust them with another one of my vintage pieces!

The store owner was warm, friendly, and trustworthy. Most importantly, the technician was extremely…read moreprofessional -- his skills are top-notch. A corner of my bag was worn, but it looked brand new after being repaired. I also had my crocodile bag maintained there, and it came back shinier than before. Highly recommend!

I highly recommend Moore's Sewing Center. Their customer service is outstanding. I had called…read moreMoore's in Mission Viejo looking for a specific pressure foot and they had it, however the warehouse needed to come and get it before shipping to me. I received an email the next day to say it was on its way, and expected delivery Fri. It arrived on Thurs! Luciana was so helpful and I received it in time for my class. Thank you Moore's! Rene'

I would highly recommend Moore's in Mission Viejo. I am new to embroidery and recently bought a…read moremachine from Moore's. Aaron was very helpful in giving me a couple of tutorials to get me started. Along the way I have had many questions and Aaron has been amazing in talking me through issues or taking the time to work with me in the store and showing me step by step what I need to do. His patience has not gone unnoticed. There is always a lot of friendly staff on hand to help with various questions. I am so thankful that I purchased through Moore's! Their support throughout this process has been incredibly helpful!!

Extremely fast service, low prices and helpful advice. We'd called about an order of achievement…read morepatches for our karate school and they went well out of their way to provide all they had in stock. We will absolutely be using these folks again.

I mailed my daughters suede coat to Premier cleaners from Oregon, I payed them $135 back in July of…read more2022 and have not heard from them or received the jacket.

I recently had my leather motorcycle jacket and gloves cleaned by Premier leather. The cleaning…read moreservice was outstanding and fast and Michelle was very nice to work with too. Highly recommended. :) Ps-I believe the negative comments about Bill's customer service came during a time while he was heavily medicated for his terminal illness. He lost the battle last year.

Great quality, price & delivery time My go to shoe fix &…read moremaintenance shop-glued back soles on my Merrell zip up trainers in a matter of days Only Perfect original equipment look, I recommend!

I have always thought that the best time to judge a business is not when everything goes perfectly,…read morebut when something goes wrong. But let me start at the beginning. I have a pair of shoes to which I have a considerable sentimental attachment, and I entrusted them to Culver Shoe Repair. The result was outstanding. They came back looking as good as new--and, if memory serves me correctly, actually feeling better than new. That alone would have been enough to earn my recommendation. My experience with a suitcase, however, is what prompted me to write this review. The suitcase was a birthday gift from my wife several years ago, so it, too, has sentimental value to me. When I brought it in for a handle repair, Culver Shoe Repair was completely upfront: this particular type of work isn't done in-house, but is sent to a third party. The repair was completed within the promised timeframe, but unfortunately, the handle broke again only a few days after I picked up the suitcase. Things happen. Repairs fail. What matters to me is what happens next. I contacted Culver Shoe Repair and asked how we should proceed. There was no argument, no attempt to shift responsibility to the outside repair service, and no runaround. I was immediately offered a repair at no charge, along with an apology. No further questions asked. I picked up the suitcase today, and everything appears to be exactly as it should be. That, to me, is excellent customer service. It is easy for a business to look good when everything goes according to plan. You learn much more about a business when something doesn't--and Culver Shoe Repair handled this exactly the way I would hope a reputable business would. For shoe repair, I wouldn't even consider going elsewhere. And after this experience, I also feel confident using them for any of the other services they offer. Excellent workmanship, honest communication, and--perhaps most importantly--a business that stands behind the work entrusted to them. Culver Shoe Repair has earned my confidence and my recommendation.