I am beyond frustrated with UPS. I ordered sports equipment for a tournament early in the week…read morethrough Amazon. At the latest the shipping information stated that it would be here Friday, February 23rd. (I live in Tigard) The package arrived in Portland on Thursday from Kentucky and made its way to Maryland. Why? I have no clue. UPS then decided to ship it to this location. Now the only problem is...UPS Tualatin is closed on the weekends so now i won't get my package until Monday, February 26th. Out of all locations you guys decide to deliver my package that is already late to a location that is closed. So now I have to pull out of a tournament that is non-refundable...thanks to a huge screw up on your end. I will never order anything online again if they're shipping with UPS. Pissed off is an understatement.

This UPS Customer Center has friendly helpful staff. When…read morethe lobby isn't busy, they will even help you bring your packages in from your vehicle especially if you have a disability. ADA compliant with sliding glass doors which is a plus for anyone with large packages There's 4 curbside parking spaces plus a handicap space. FedEx Ship Center nearby only has one curbside space that's not a handicapped space. There's 4 expansive counters for customers to pack their packages . Each counter has two packing tape dispensers. FedEx Ship Center has told me a few times that I have to bring my own packing tape. FedEx Office charged me $4+ per box to add a minor amount of packing paper and tape the box The best thing is that they are open until 8pm weekdays and 1pm Saturday, which is also their cutoff time for UPS ground. (FedEx cutoff is 6pm weekdays and doesn't have weekend service) I read the other reviews and FedEx Ship Centers don't have public bathrooms either. AKA unfair reviews. Pricing depends on destination. Pretty price competitive and sometimes the best price over FedEx and the USPS for larger heavier packages

Tualatin store is acceptable inside and the staff is civil, sometimes friendly. But Staples is…read moreworthy of only one star due to lack of availability. I write this at 5:20 p.m. on a Sunday. I could have written it yesterday at 7:04 p.m. I was foolish enough to attempt to shop at Staples at those times. Of course, Staples is not open at 5:20 p.m. on Sunday. Staples is not open at 7:04 p.m. on Saturday. My work schedule precludes me from attemtping earlier shopping visits to Staples. It's not as if I'm expecting them to be open late at night. These are absurdly limited shopping hours on the weekend and I am summarily unimpressed. Boo, Staples in Tualatin.

We went here to shred some old documents. While the staff were very nice, the price of shredding is…read more50% more than going to UPS where it cost a dollar a pound. Staples charges $1.50 a pound. If you have the time, and need shredding done, go to UPS instead. $20 for a brown paper bag of documents was more than we anticipated.

Sara was so helpful and friendly Great customer service!…read more I will be back for all my postal needs Thank you!

I come to Postal Connection frequently. I've dropped off packages for pickup, paid to ship…read morepackages, and utilized the notary services. I've always received excellent customer service.

Arrived here earlier than expected for my appointment, which Heather eagerly assisted with…read more Heather completed the task in an efficient and timely manner. All while demonstrating patience and empathy as it was my first time here. I decided to come to this location for my service as recommended by a friend who also had a stellar experience here. Along with shipping services, they offer notary and finger printing services as well. Inquire ahead to confirm pricing as they may vary per services required. Thank you again Heather, you made me feel comfortable and welcomed. Kudos on a job well done!

Showed up at 5:55p with 5 mins left to close. The employee locked the door upon my arrival and told…read moreme to come back in the morning. I kindly asked to ship my FedEx item as I was leaving for a trip early morning but she refused to help. Don't say you close at 6p and turn customers away at 5:55p. It's ok, I'll take my business elsewhere.

I've been standing here for 20 minutes , rang the bell 3 times and no response. I can hear people…read moretalking and working behind the door and it's 10:30 AM on a Wednesday. Wow.

I have had pictures of my mail for about 4 days and nothing in my mail box so who is paying my…read morebills??? I have had no complaints ever and now this mystery absence of mail. why? phone message is impossible so why do you even show a phone number??? thanks.

Dropped off a return package for Zappos. Very different experience than I've had in every other UPS…read morestore I've been to. The owners were generally service oriented, wanting to win long-term customers The employees at the location were fine. AJ the owner seems to be pennywise and pound foolish. I hadn't taped up the box and his policy is to charge two dollars for tape. That is clearly his prerogative as a business owner. He got his two dollars of profit from me a now one time customer. My experience made be wonder how UPS vetted their franchise owners -- so that they didn't risk tarnishing their brand. It also made me wonder why Zappos's would use UPS for their returns versus their parent company Amazon's own return system, which is so much more customer oriented. If I choose to use UPS again, it will be a different store, but more likely will pick an alternative

I was in a pickle and needed passport photos fast -- this UPS Store saved the day! Super quick,…read moreeasy in and out, and very efficient and helpful staff. I've since started using them for printing projects whenever I'm in town on business, and the quality and service have been excellent every time. Highly recommend! I won't be going back to Staples.

This company is amazing. Customer Service was fantastic. The two gentlemen that showed up to make…read moreour move were so professional and efficient! They packed everything up in two hours and had us unpacked at the new house in another two hours! Our move was smooth and easy! I highly recommend them! The total cost of our move was much lower than we had anticipated.

The service was mostly fine but my son has not been able to sleep in his bed for 2 weeks now…read morebecause the movers lost the hardware to his bed. The movers also did break my bed frame, which is what the picture is. Moving is stressful to begin with in plus my daily jobs I figured hiring a moving company would relieve some of the stress but it ended up causing more stress, broke/missing things and costing more money.

Most of the reviews here are relating to drivers etc NOT this actual location and the people who…read morework here. I've been coming here for years and the employees are SO nice and helpful!

The staff at this ship center is fantastic. They are totally helpful when I have done a shipment…read more They are also totally helpful when I have had a shipment held at this Lake Oswego location, in order to have a secure pick up of a valuable parcel. FedEx systems also manage shipments better than brown. They hold shipments in a secure location such as this at no additional charge, easily with their on-line app. On the other hand - - - Anytime brown does anything extra, they want to charge you more, even when I am having a shipment held for pick-up and by doing so, I am saving them from doing an an extra trip to do a delivery with a signature required parcel. Brown is stupid beyond belief in this way. I wish everyone used FedEx, they are so much easier to work with ! ! ! Note, also, I have never had FedEx damage a shipment, and Brown has damaged a significant percentage of shipments they have carried. I actually bias my purchases from companies that use FedEx and avoid dealing with brown. . . .

I visited this location to mail a small clothing item that could easily fit in a small envelope. I…read moreselected a Priority Mail envelope and politely asked the associate if it was the correct option to use with my prepaid label. Unfortunately, the interaction that followed was both unprofessional and upsetting. The associate responded in a condescending tone, asking, "Do you know how to read?" and repeatedly quizzed me on the labels in a way that felt demeaning. While I understand that I had selected the wrong envelope for a ground shipping label, the way this was communicated was inappropriate. When I asked what I should use instead, I was told I could purchase an envelope and tape and that I should "come back more prepared," with a suggestion that I use materials from home or at my workplace. At the time, I was the only customer in the store, so there didn't appear to be any external pressure or reason for the dismissive behavior. I don't mind paying for necessary supplies, but I do expect to be treated with basic courtesy and respect. This experience left me feeling very uncomfortable, and I was genuinely upset by the interaction. Due to this experience, I will be avoiding this location in the future. I hope management addresses this, as customer service should reflect professionalism and respect at all times.

This is not the usual USPS location I go to but out of convenience, I stopped by on a Friday…read moreafternoon. There were about 5 people in line in front of me. There was only one person working so it took about 30 minutes for me to get to the front of the line. I overheard the worker saying they are understaffed. Customer service was not great. The worker was rude, impatient, and seemingly burnt out when I got to the counter and needed to ship off a box. Unfortunately, I would not recommend this location.