This is a review of the driver I encountered yesterday at 47th and Columbia Blvd. the guy was honking at me to run a red light, and when I finally got through the intersection (on a green light), he pulled into the lane beside me in an attempt to... road rage? Bully? Intimidate? Me. He stared me down, driving side by side with me. When I slowed down to let him get ahead, he slammed on his brakes to stay beside me! Eventually he floored it and sped away (easily doing 55-60 MPH). This driver is dangerous and doesn't deserve to be on the road, representing your company! read more

Just called. Rather than taking the information for the job, I was asked to email it. What?!

David ( the owner) was SO helpful, honest, kind and easy to work with! I called him the evening about moving a piece of furniture about 15 blocks, and he was there at 8:30 the next morning- ready to help! My need was time sensitive and he was very responsive- from the first phone call. On top of having great service service, he was extremely generous with his cost and charged me a fraction of what other movers quoted. It's rare you'll find someone who is genuinely interested in helping-- I think most companies would be more interested in higher paying clients than me, with more extensive needs. David fit the job into his busy schedule, regardless of the price point. You won't regret working with him and his company. He's personable, a good communicator, reliable and kind!!!!!! He even gave me tips on how to safely hang the piece (a giant, heavy framed mirror) without damaging the walls. And, he helped me carry it up two flights of stairs without any stress (it was HEAVY!). read more

Friendly, fast, efficient, professional people. Now that greyhound moved locations, this is a great service to go to to drop off packages.

Excellent response time. Effortless communication. Seamless billing experience. Very professional. I am a very happy customer. Delivered as promised on time. Thank you!!! read more

I had to have a large birthday gift get picked up at a store, and then get delivered to my house, and because it was a surprise gift, the delivery had to be made in a tight time window. I could not be at either the store or my house, to supervise the work. Like working without a net, it was entirely in their hands. Dave, and the folks at Custom Courier, went out of their way to understand exactly what was needed, and made the store pickup, and delivery, exactly as I asked. And the price was a lot lower than I expected. This is how it is supposed to work, when you contract for a service, but not always how it does work. Custom Courier did a great job. read more

Dave has been a huge help to me. When my ill brother moved to Portland, Dave picked up the 4 boxes of his belongings at the Portland Greyhound Station almost immediatly. Now a month later, Dave picked up my brothers medical record, and took it to the 9th floor of OHSU SO. Waterfront tower, and hand delivered it to the receptionist, for a very quckly scheduled appointment. Dave is polite, professional, delivers at lightning speed, and very reasonable. Super easy, no hassle , service can not be any better. Will definitely use again, and will highy recommend ! Thank You again Dave ! SC read more

David is super friendly! Saved me from a 40bucks next day delivery with FedEx!! I'll recommend his service to anyone who needs a local delivery. read more

Customer Courier Service absolutely went above and beyond for a request we had. I am an assistant based in NY trying to coordinate an anniversary gift for an employee in Portland and found out the night before. I called Customer Courier Service - they answered right away - and confirmed they would be able to pick up our gift and stop at a local drugstore to pick up a card and deliver by today. Their team provided up to the minute updates, gave me an unbeatable quote, and even sent me picture images of potential greeting cards for purchase! It was everything. Cant recommend enough! read more

I highly recommend Custom Courier! Great & effortless communication to get everything scheduled & set up. Then they went above and beyond to not only pick up & then deliver a large (HEAVY) dresser & two side tables to my house, but also took the time to assemble everything and make sure we were all set before leaving. The care they took moving the pieces did not go unnoticed. Super nice, friendly, professional guys. And you cannot beat the price! read more

David was extremely professional and provided immediate help in an urgent situation when contacted at the last minute. Maintained communication throughout and saw the package until delivery. Highly recommend! read more

Great experience! The courier showed up within an hour of my call (could have been earlier, but I asked for a little more time). He was courteous and friendly. Confirmed all the delivery info. Less than an hour later, I had a confirmation of delivery email. I was invoiced via email only after delivery. Efficient. Quick. Easy. read more

Everything went as it should, service provided at agreed on price, no problems.

I've never used a courier before but if I do again it will be these guys. The owner answers all questions in a more than timely manner since it was a weekend and a holiday. Considered the cost worth it and it was done promptly. read more

Fantastic! So... Oregon suspended by license, like they do, for some stupid unpaid ticket- I paid the ticket weeks ago & called the DMV to make sure all was well before heading back across the country & Oregon said, we show the ticket as paid, but now we want $75 to reinstate your license, and btw, we don't take payment over the phone, you can mail it or come by an office (like 2,700 miles away)- but I had to be on the road pronto to get back to the best coast. So I spoke with custom courier, and they went in and paid it for me, same day, for a really reasonable rate (less than overnighting via. FedEx and then waiting days for my payment to move through various state agencies). I can't recommend these guys enough, and normally I just complain a about things in online reviews. Use these guys, they're great! read more

Dave is wonderful. I contacted him about picking up and delivering trays of baked goods from a bakery in SW Portland that does not deliver. The trays were to go to a business office in downtown Portland, a thank you gift for work done for us. The order was placed at the bakery, which happens to sit on a hill, and the delivery date chosen. Then Snowpocalypse hit the city and everything had to be postponed. Dave monitored the weather and chose the best day to make this happen. He bought a card, wrote out our message, picked up the baked goods and delivered them, even while the roads were still packed with ice. His charge was ridiculously reasonable for all of that. Plus he's a really nice guy. Thank you, Dave. read more

It's Valentines Day and I called Custom Courier Service in a panic because I wanted to surprise my valentine who is in Portland at the moment with a specific kind of cake and a hand written card. I was extremely stressed because I'm in California and waited until the last minute to try and pull something together. David, who helped me with my delivery, went above and beyond to make sure my valentine was taken care of. David was so nice and helpful! He made multiple stops, was happy and eager to help with everything I needed and arranged everything so the valentines surprise would be perfect. This was the best customer service I have received in a long time and for all of the work that he did for me today, the price was extremely reasonable! I couldn't be happier :) read more

Well, I have to add my recommendation to the other great reviews after Dave put together an amazing delivery for my wife and me. My wife had left her purse in a restaurant in Vancouver WA on a Thursday and we had continued south for 2-3 hrs heading for home. Way too far to head back with city traffic, etc so on Friday morning I called Custom Courier and talked to Dave. He picked up the purse same day and had it to Fedex Home Delivery. Purse was delivered on Saturday (Labor Day Weekend!) by midday. All for an extremely low price! Thanks again Dave read more

If you need something done right and in a hurry, these are the couriers for you! Above and beyond service. I would give them 20 stars if I could! David was extremely helpful : )) read more

I called David Ritchie at Custom Courier after learning about his service through a Google search. He didn't know me from Adam, but treated me as if we had been doing business together for years. The reason for my call was to see if Custom could act as my agent in Portland to arrange for a shipment of cabinets to the Chicago area, where I live. Dave contacted the seller, transported the cabinets from the seller to the carrier, saw to it that the cabinets were properly packaged (going above and beyond when the carrier at the last minute insisted on additional packaging), paid the carrier, saw the cabinets safely on their way, and generally looked out for my interests in all things when I could not be on the spot in Portland to do so myself. His charges for all of this were eminently reasonable. I recommend Custom Courier Service LLC without reservation to anyone needing a trustworthy and reliable courier or freight forwarding service. read more

There are not enough wonderful words to describe how thankful I am for David and Custom Courier Service. I am a photographer and was out of town in Portland, OR to photograph a wedding. I always rent back up equipment "just in case". The company I rented from was not open on the weekend and after the wedding I needed to be back in Seattle. I was struggling with the idea of driving 3 hours back to Portland on Monday morning to return the camera by 10am. Someone gave me the idea of having a courier handle the return so I didn't have to take the time to do the drive again. I found Custom Courier Service after doing a Bing.com search. David answered the call and even though I was looking for a Friday night at midnight drop off time he was so incredibly flexible and generous to help me out. In turn this saved me 6-8 hours in the car, gas costs and another days rental fee at $150.00. Thank you David for your professionalism, friendliness and outstanding customer service-all at a very fair and reasonable price. If I am ever in need in the Portland area again or hear of someone that could use your service I will gladly send them your way. THANK YOU!!! read more