Excellent customer service!! Needed important coppies sent off pertaining to my father's death and sent off to my sister. And I cannot believe how well the clarity was on their one-of-a-kind copy machine that did excellent copies above and beyond even the ones that I had originally. This place is a husband and wife run Duo, that treated me very exceptionally well. I would definitely go back and recommend anyone else who wants to be treated kindly and respectfully by this particular annex. read more

These people are a pain in the ass. Although they are listed as an authorized "happy returns" center, they will not take your return.

super convenient and easy to work with. The staff is always friendly, helpful, and quick, and I never have to worry about my packages. Great service every time. highly recommend! read more

Always fast service. Great hospitality. Love coming here for all my shipping needs. They have packaging available and are very reliable.

My go-to on shipping needs. I like the couple who works here, and I send to the same people and it's saved in their computer system for easy lookup. I feel I am in and out relatively quickly. I believe they do prices based off of the mail services and the packages arrive on time, if not sooner. Located off of 122nd Glisan and very convenient for my location. Usually not very busy compared to the post office. They also have mail boxes for people to receive their mail., along with shipping supplies and other fun little extras to put in a package. read more

I went in to ship a couple packages i really needed to get out quick. They were super helpful and got me in and out in no time. I think a lot of people come into places like this on a really bad mood like it's the dmv or something. contrary to what I read below My experience was lovely. Prices were fair in my opinion and i was in and out in a flash. thank you! will be back. read more

PostalAnnex+ consistently provides fast, reliable service with a friendly and professional atmosphere. Whether shipping, printing, or handling documents, the process is always smooth and stress-free. Highly recommended for anyone who values efficiency and great customer care. read more

Great service! I have been a customer here for years, since before Duke and Anna took over the place. It's a family business for them and they take it seriously. Always pleasant and friendly. I have a personal mailbox here and I ship and receive packages. The prices for mailbox rental is cheap here compared to many other places and their hours of operation are great. I will continue to be a loyal customer as long as I am living in the area. read more

Y'all the owner of this shop is a bully and might be outright anti-Indigenous. I had a few packages sent to me while I went through Chemo from social media friends. One of the packages said the word "Indigenous" on it b/c I run an Indigenous social media account and the dude just flipped out about it and not wanting that business to come to his post office and how he won't give me the package because he has a right to return it "as a business owner". I was like it's addressed to my p.o. box and I recognize the sender, its my cancer gift, and he still wouldn't give it to me. Not just that but he woke me up with a phone call yelling at me about it, some xenophobic stuff, triggered by an Indigenous package from Canada, which is wild considering they are Immigrants themselves. He yelled "its from a foreign country!". Like dude, chill, its Canada. Please give me my package. But he just kept making up excuses and ultimately refused. I ended up closing down my account 2 months early so now they get to double charge for that space. Maybe that's just how they do business? Be careful. This dude is on a power trip. Good luck getting your packages! Especially if you are Native. Update: Dude did not send the package back. I guess he just... kept it? read more

I needed to print a mailing label to return a pair of glasses. I recently changed the security on my phone resulting in my inability access the mailing label itself. Duke (the owne) went above and beyond! Not only figured a way to get it printed he explained everything along the way. Meanwhile I've become frustrated to tears. Between them Duke and his wife (I forgot to ask her name) are a wonderful team that really came through when I needed help and some good, human patience. This is more than just shipping store! read more

Very rude clerk when I needed to notarize a legal document. This previously was my goto notary for all the documents on my family's estate but after the rude interaction today I will go elsewhere. Do not recommend. read more

duke and Anna are the best! they work so hard and do so much for my family and business. we love this postal annex and recommend to anyone especially those located on the East side. read more

"The notary is not in..." Unreliable conpany that can't be counted on. If your notary is only thete certain hours, post the hours so people don't waste their time. read more

Good service rewriting my documents and notarized service perfect best costomer service

Awful customer service. The manager is an asshole. I was told it was a dollar to print here and when I went to pay it was suddenly five dollars. I had waited over 15 minutes with my baby for them to figure out how to print my label. And rather than just let me pay next time he ripped off the label and told me "this is a business". I had my 3 month old baby with me. This is the worst I've ever been treated in a business. He then comes out to knock on my cat window after I've loaded up my baby and am back in the car... you wasted my time which I currently do not have a lot of. And now instead of having a repeat customer, I will never be going there and will be telling everyone to do the same in my area. read more

Do not go here for any services. They up charge you for every single little thing. Careful because they won't say anything until they are done. read more

Please be aware These guys stole my iPhone. I overnighted it and it's been 4/5 days already so sad :( read more

PostalAnnex+ - They stole my iPhone 12 pro max - Printing Services Near Me - Portland, Oregon

Family run business, very efficient, friendly and knowledgeable. I came to have documents notarized and sent overnight and got more help than expected. The owner was able to help me navigate the process quickly and helped me understand the legal documents I was needing to have processed. Will definitely choose this place next time and every time! read more

They charge you a fee to drop off packages you've already boxed up yourself and paid shipping for - not cool. They're also in a strip mall from hell near the endless homeless camps near the bottle drop, so you have to try to not get shot while dropping off your package, in addition to being ripped off. No thanks, won't return. read more

I don't have high expectations of a Postal Annex. They mail items for me. What gripes me about this location is their "I don't care" attitude and they don't move with purpose. It's like watching a sloth lick a stamp. Over and over and over again. They also REFUSE to give you a tracking receipt. I was however able to get around that by asking them to "just scan it in for me" which then starts the movement within your selected shipper carrier. read more

It's not ran by an Indian couple anymore I'm guessing since I went in and there was an Asian couple today. Terrible customer service.. I went in for a set of passport photos which was $12.99 which that wasn't the issue. The issue was that I ask about printing prices and the guy said it's $1 to print each document and $4 for each document to run it by a system after it's open in case it's not a safe document. I told him it's a safe document and I didn't understand the extra $4 charge for each print. He said well if you don't want to do it then you can go to the library to print it out but last time I went they only do copies and not printing. I then told him that they do printings as well and he said no they don't. I didn't argue with him I needed two documents to be printed out and I just said I'll go to the library and just purchase the passport photos. Never going again there for anything. I called another postal annex which to print was $1 and 15 cents each page which was fair to me. I asked why this place charged me more and they said that they don't have another system that checks if a document is safe that they did that because that's how much they want to charge but want to make an excuse for charging me more. I ended up going to Minutemen Press down the street which charged me 15 cents a page and their customer service was great. Greeted well and were helpful with other questions I had! read more

This place is great! The prices are clearly listed and anyone who is complaining isn't clearly reading the fees for the services this place provides. Nothing but a positive interaction every single time I come in and the staff are clear with their customers. I've observed other customers being so rude and argumentative over simple things like a .20 copy and the staff remains calm, never meeting the obnoxious customer with any amount of disrespect. read more

I do NOT recommend going here to print anything. First, she tells me it's $1 per page, which is ridiculous. Then I go to pay, and I have to pay a $3 fee to email her the page. What? I have never ever been charged anywhere to send an email. She gave me a $1 discount on email I was trying to go to the library to print next door, but it's closed. So 4.20 later for 3 pages. Apparently, if you go in and just copy, it's only .20 cents noted. But I'll never go back here the one in Tigard doesn't charge to recieve an email. So stupid! read more

Ana and Duke take good care of my mail and are always very friendly to me! They always greet me with a smile, which I can see even through their masks. I get a lot of package deliveries and I almost always can get in and out quickly when I pick them up. I highly recommend their shop as a better alternative to the post office! read more

I have gotten great service over my last 4 visits. The postal annex on 162/division is less then 1/2 mile from my place but I rather come to this post annex because of the people there. The folks here are always polite, caring and give great answers regarding their supplies read more

I am not sure how they got such a bad review. The new management was way better than the previous owner. I can't find any great DHL shipper until I found them. read more

On Friday, I went in to this Postal Annex location and let the person who was apparently the owner know that I was looking for a notary. He happily said he could help. Then after looking over the document, he told me he didn't understand what the document was for. I asked him why he needed to know anything about the document and he asked "Why do I need to know about the document? Because if I'm going to be signing it, I need to know what I'm signing and that I'm comfortable with it". The document was in regards to some fertility treatments I will be receiving. He looked at some key words and asked "What is that?" At this point, I was very upset and uncomfortable myself! He let me know that he didn't feel safe or comfortable notarizing the document because it was a medical document and that I could go to a bank or lawyer to get it done. I was very upset, I tried to convince him to sign it as I didn't have time to be running around getting this paperwork completed. He refused. I left. I went to my car and looked online to the Notary Public Code of Responsibility and found that he had a legal obligation to notarize the document (unless there was some concern of my identity, which he hadn't even asked me for my name or ID) and did not have the option of denying me the service. So I went back in the store and asked again very nicely for him to do the service. I let him know what I read online and he said it didn't matter what I read because this was his business and he could refuse service to anyone for any reason. I asked him why he was refusing me and he said he didn't have to tell me that. He said it was not personal but that because it's a medical document and he has no medical training, he couldn't notarize. I recorded this second encounter and let him know I was doing so. At the end of our conversation, he basically said that if I didn't leave, he could consider this harrassment. I told him he was discriminating and he disagreed, leaning back on the power he has as someone who runs a business to refuse service to anyone for any reason (aka his "right" to discriminate). This incident was extremely stressful to experience and has been very painful to recall. As a queer person, these things happen to my community on the daily. However, to have it happen to you is a deeply painful, dehumanizing, and disempowering experience. I don't want this to happen to anyone else at this business. read more

Excellent, personal customer service. They're fast, friendly and helpful. I'm not sure why others had a problem, but I'm extremely satisfied and I'll be back! read more

Not a smile not a thank you when I dropped of my prepaid packages to Amazon. The man showed unpleasant expressions on his face like he doesn't care. I've been bringing my packages here but today would be my last. I'd rather go a little further away for better customer service. read more

I went to Postal annex with 2 packages. One to ship, one return to sender. Both UPS. Absolutely no-customer no service. Stated they would not ship package unless they package it, "government requires for safety". When I asked to see that policy she back tracked and said Ineed addition tape of course for addition cost of $6.95, however package was very secure. Absolutely, 100% refused return box. Never never go there. Lady didn't even get out of her chair until half way into conversation read more

PostalAnnex+ - Unhelpful staff or owner, refusing to even leave her seat - Printing Services Near Me - Portland, Oregon

Though many will agree that this isn't the best neighborhood, I've personally never had any issues with this location. There's always parking right out front, and it's a convenient spot to make copies, buy stamps, and send stuff via UPS/USPS/Fedex. I also come to this location to get paperwork notarized. Only one woman handling the entire store so sometimes if you're unlucky, there will be a wait. Tip: If you are sending a care package with no time restraints, cheapest option is to send via USPS with your own unlabeled box/packaging (save your Amazon boxes!) read more

If I could I would give zero stars. I've been dropping off packages at this location for years... I am so upset with the new owners and how they have treated me over the last few times I have done business at this location. The male owner is very disrespectful and obviously has zero respect for women. Even though the location is convenient, I will never do business at this specific location again. I much rather drive the extra few miles for good customer service. read more

Nice People. Offer the best price on the services I requested. All the negative reviews are people expecting a cheaper price than going directly fedex, ups, or usps. They offer a service, and that sometimes costs more. read more

I dropped off a package and asked for a receipt which I believe is a very common request, and the man looked me dead in the eye, asked why I would I thought I needed one and told me they dont have receipts. After a little more pushing he magically produced a receipt. I shouldn't have left my package there at all and will be surprised if it actually makes it to its destination. read more

Went to this store to have my passport photo taken, one of which I mailed with the application and the other I kept on file. Don't know what kind of paper they used (laser paper with an inkjet printer??) but within a week the photo in my file had faded to almost nothing. As I then suspected, my renewal was returned for a usable photo. After much argument on my part, PostalAnnex+ finally gave me HALF my money back for the worthless photo they took. read more

These are the RUDEST people you would every want to deal with - DO NOT USE THIS MAIL CENTER. They are rude for no reason, one time I simply asked to check if a letter had arrived and the lady got all huffy and just hung up on me. When I closed my box because sick of dealing with them they refused to respond to emails asking if I had any mail that could be picked up, etc. SO f'ing rude. When signed up we were leaving country for a few months, they said no problem, they would hold mail, pkgs, etc. etc. Then when called to check on pkg got all pissy and rude saying someone should pick it up, they don't hold pkgs, etc. Honestly, so many options in Portland, GO ELSEWHERE. read more

I was very glad to hear this place was under new management and looking forward to improved service; a low bar given the previous owners so not exactly a challenge. Went to do something I've been doing for 6 years - drop off a package that will ship via DHL on the customer's account. They said I couldn't do that or that I would have to call DHL to arrange pick up. Tried to explain how the process had gone for the previous 6 years. The guy told me to use UPS. Explained my customer has a DHL account so that wouldn't work. He then told me to use FedEx... Zero attempt to try and work with me and find a solution to something that is straightforward - I get it that you're new and not familiar with the various processes but at least try, work with your customers and don't get aggressive about it. She seemed to try and be friendly. He's a complete prick. Will be traveling the extra distance to use a different Postal Annex. Can't believe I'd rather have the Indian couple back! read more

They are robbing customers, will never ship or print here. They wanted $2.30 to print 1 fedex label, or I could use their computer to print at $3.40 per minute. Bad customer service on top of it. read more

The worst customer service in the whole country. The Indian couples never have any smiles. Looks like everyone own them money. It used to very busy when this store was taking care by the previous owner and now is very slow. Who will do business with an unwelcome face on the owner's face. If you want to pay money and have good service, don't go. read more

I've been using this Postal Annex for several years and really like the new owners. They are very friendly and helpful. I do agree with the other comments that the parking lot and neighborhood aren't great but the business itself has been very good to me. read more