cannot recommend My Phone Repair (with locations in Milpitas and Cupertino) highly enough. If you…read moreare looking for honest, professional, and communicative tech support, look no further than Martina and her team. I brought in my aging Apple Watch Series 5, which was barely holding a 4-hour charge. I knew it was a bit of a gamble, but given their extremely reasonable quote, I decided it was a risk worth taking to try a battery replacement. Why they stand out: Constant Communication: Martina and her tech kept me in the loop every step of the way, specifically regarding the availability of the parts. Technical Honesty: After getting under the hood, they realized the issue wasn't just the battery, but an internal circuit problem. Instead of performing a "fix" they knew wouldn't last, they called me to explain why it wasn't worth pursuing further. Unmatched Ethics: Despite the time and labor they spent diagnosing my watch, they insisted on no charge because the repair wasn't successful. In an era where many shops charge "diagnostic fees" just to look at a device, finding a business with this level of ethics is incredibly rare. I felt bad that they invested their time for free, but they stood by their word. I'll definitely be bringing all my future business to their Milpitas or Cupertino locations. Do yourself a favor and trust Martina with your tech--they are the real deal!

Fantastic back glass repair on my 12 Pro Max! I couldn't be happier - price was very reasonable and…read moredone super fast! I know who I will be coming back to for any future iPhone repairs!!

I don't know how this place gets good reviews. Came in because my iPhone 5s front screen was…read morecracked and the half piece was almost off and thought hey let me support a small business. This is one of the reasons small business gets a bad rep. Took my phone on a Monday in and Xavier told me that it should be done by the end of today. Paid full $140 (I was going out of town thursday). Called 4 hrs later before closing and he told me that I would have to pay extra for my finger print scanner to be fixed. Told me it wouldn't be done until Thursday I told him that I didn't need the scanner and he lied to me telling me I couldn't search through my files if it wasn't. Anyone would know the scanner for finger prints doesn't have anything to do with files. So he tells me ok come in Wednesday because he has to get parts. (They don't have parts stocked, I declined the finger reader keep in mind he said by today). When I Arrived Wednesday to get my phone, I came in and my phone wasn't even ready. So one of their other associates (Eric who doesn't work there anymore said that Xavier isn't even a tech and that this place doesn't run properly. Eric then promises me that it would be done by tomorrow before I leave. He tells me again "they don't have the part" he tells me call him in the morning. So I call the next morning an hour before they open and he sounds like he just woke up. I asked about the phone and he said "you can't rush me." I told him he told me to call him and he promised about my phone. He said he'll have it done before 10:30a (flights at 12a). I come in at 1045a and still "no parts." I was pissed off. How long does it take to fix a phone? Other places do it in hours. They told me to come back after my leave. I was angry. Came back following Monday (one week) and Eric quit, and my phone was still in pieces. I asked for my money back, and phone back I was angry and upset. Who takes a whole week for a quick service? Xavier promises me that he will have it fixed. Give him until the end of that day. He made me feel bad saying Eric left and they have all these phones to fix. He said he'll put mine as priority. Instead of the end of the day I gave them until the next because I had a feeling my phone wouldn't be done. ( didn't get a call by end of that day). Next day phone was done but home button was white. They said they didn't have a black one. Was promised to be called when they had in stock and they would do it for free by Gerald. Haven't gotten a call back since and it's been 3 weeks. 1 (should be 0) star bad service and unprofessional. I have been lied to more than enough. Even if they had the black home button I wouldn't go back. Worst place I have ever been to.

I came here on a Friday when the store was advertised on Yelp to be open until 9PM…read more Guess what? I came here at 8:30 and the store was closed. 'Nuff said. Instant 1 star from me.

Best phone repair in San Jose They can fix any problem…read more I recommend everyone here best service especially om ask for him

I called Phone Hut Repair on Jan. 23rd and got a quote of $320 to repair my phones broken front…read morescreen and back glass. I asked if I could be provided a quote via text or email so I could provide the quote to my insurance for approval and they said yes I'll text it to you...I did not receive any text. The next day Jan. 24th I went in person and apparently he remembered my device and said he sent me a text I mentioned I did not receive anything. He took my name and phone number and stated I'll send you a text with the quote in 15 minutes. Yet again I have not received any quote so I'm unable to provide my insurance with it and continue my claim. The repair cost would have been paid out of my pocket and I would have been reimbursed. They would not have to deal with my insurance so I'm not sure why they lied to me twice and didn't want to provide a quote. Oh well taking my business elsewhere.

We had a phone repaired here today and it went really fast and smooth. It was a Phone that was a…read morelittle older and I had to reach out to several repair places to see if anybody had a screen for it. Not only did he have it, but he was able to repair it under an hour.very greatful and reasonably priced!!

Fred did an amazing job swapping the original control boards on my 3 Emotorwerks / EnelX JuiceBox…read moreEV chargers with OpenEVSE boards, as well as a relay on the older unit. He did so for an extremely reasonable price, and very quickly. I could not recommend him more highly. I will be using his services in the future to repair the many other electronics I own that are not working properly.

Don't be walking around with your screen or camera all shattered If y'all need any repairs for your…read morephone the phone box is where it's at! fast and excellent service!

I've been here more times than I'm happy to admit but every time Daniel has helped me out with…read morefixing whatever device I bring to him. His prices are fair and even when I had an issue with any repair he's been more than accommodating to fix the repair.

I went into The Phone Hut to ask if someone could help me put a new screen protector on my android…read morephone. And by "Help me" I absolutely mean please put it on for me. Raj put a new screen protector on my phone for me and didn't charge me for the service! And I have an android at what is predominantly an IPhone store! This is a great store with great folks! Thank you Raj! And thank you Phone Hut!

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

I came in with what I thought was going to be an expensive nightmare. The metal tip of my Lightning…read morecable had snapped off inside my iPhone's charging port, and I couldn't charge my phone at all. They examined it and showed me that the connector on the logic board was damaged -- the wires were exposed -- and the entire port assembly needed to be swapped out. Honestly, when they said it would take about an hour, I was already mentally preparing for a big bill. But the final price was only $95, parts included, plus a 3-month warranty. I was genuinely surprised. Beyond the price, the explanation was thorough and easy to follow, and they never made me feel rushed. This is exactly the kind of repair shop you hope to find. I'll definitely be a returning customer.

Farid was one of the first to respond to my automated request for a quote to fix one of the camera…read morelenses on my iPhone 13. He offered the lowest rate and was the most communicative, even after the closing time listed on his store. Upon arrival, he walked through how he was going to repair my phone and was even willing to take a look at my teenager's completely damaged iPhone 12 to see what he could do (teenagers!!! Grrrr)... Fixing my lens alone would've been 20 minutes, but he needed more time to take a look at my son's phone; so for just an hour, I walked through the shopping plaza, sat down for lunch & tea at the nearby Chinese restaurant, sifted through the Vietnamese grocery store-- it was chill. I came back to find my lens repaired 100%, yay. Unfortunately though, after a good time of troubleshooting all features of my son's phone, he wasn't quite able to bring it back. He gave me a quote for the repair of multiple parts and then suggested I think it over and come back should I decide to move forward. I just appreciated how thoroughly he assessed the condition of my son's phone at no extra cost. Time, effort, and skill generously shared. I'm recommending you to everyone, Farid!

Schedule a repair for the broken camera glass in my iPhone 13 Pro. Scheduling was initially a…read morehassle, but I understand they are a small business, so it's fine. They came to my place, fixed the phone in just fifteen minutes, and paid by card. Seamless, clean repair. Apple quoted me four times the price for the same repair in their store.

My five-year-old iPhone 6s (I know) finally died on me & wouldn't power on, even when plugged in…read more Since my iCloud was full, the backup could not restore the important most recent data onto my new phone. Thus, I needed to get the old phone operable to at least retrieve that data ASAP. Mansoor responded to my request quickly & we were able to arrange for him to run the diagnostic the next day (Saturday)... The problem was not as easy a fix as just replacing the battery, so he kept troubleshooting through the weekend--updating me along the way--&, lo & behold, he got the phone working again (crucially, with all the data intact!)! Mansoor is affable & he saved the day!