My husband and I wanted to take the time to offer our rave reviews of Lombardo Pools. Working with…read moreKeith and trusting him to keep steering us in the right direction during our pool build was invaluable. The crew was hard working and professional throughout the process. Our pool was on time and on budget and we are thrilled with the outcome. We have already recommended Lombardo Pools to our friends who are in the process of building. We recommend Lombardo to you too!!!

I purchased a home with spectacular pool built by Lombardo Pools. The pool is beyond phenomenal and…read morea bit overwhelming because it has so many cool features. The bad thing is I don't know how to work anything for when it comes to Maintance: vacuuming, back washing etc. the pool has many features including waterfalls, waterslide, spa, lights, heated, solar etc. I called to schedule an appointment for a "pool school". Was told that someone would call and schedule an appointment. It has been 3 long weeks no call to setup the appointment. When I call to follow up, no one answers. Messages left, no one returns calls. You may be busy, but a courtesy call for a new customer would be nice. I am very disappointed at the customer service with this company. If they weren't the pool builder, I would go else where....and probably will anyway. At this time, I do NOT recommend this company. ***UPDATE: I have been contacted and have a scheduled "pool school" on Tuesday. Once I have officially been helped & educates, I will update my review. Thank you for the return phone call!!

The worst pool management Berewick community ever hired!!…read moreUnsupervised lifeguards resulting in: longer breaks, foggy and filthy water. Gossip and cleaning their personal vehicles is what they do the best. Rules are interpreted individually and changing daily. More and more residents avoiding coming to the pool and complaining on community's FB and HOA meetings.

I've got to say that these people are good at their jobs :-) I see them daily at our pool in the…read moreearly mornings cleaning the water and making sure the chemicals are correct. They also alert our HOA board of issues that will need to be budgeted for with plenty of time to make a plan and embrace the expense, which I really think sets these guys apart from other pool management companies. I met with Brandon Vaughn this morning at 8am in 1000 degree heat and he was just as pleasant and mannerly as he could be. I would recommend Brandon and his team to anyone that wants a company that will actually do what you're paying them to do! :-) Thanks Brandon!

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Mike Wilson was amazing! Very communicative, efficient, and friendly. I just moved into a new house…read moreand he helped give me clear direction on the state of my hot tub.

The owner Rod was great. I had a quote from another company that did not seem right. I called Rod…read morewho actually picked up the phone and he took the time to walk me through what was needed and was able to provide a good price. The work was done the next day. I will definitely use A to Z Pools again when needed.

Rod was extremely knowledgeable and helpful determining a new pump and filter for my pool. He also…read morewas able to schedule me within four days of signing the contract. His expertise knowledge and flexibility are stupendous and I would highly recommend. His installer John did a great job not only installing the new pump and filter, but also by explaining the features and getting it up and running definitely will use again.

My pool maintenance guy was unable to get my gas pool heater to communicate with my pool control…read morepanel despite multiple attempts. He connected me with Andy from Swift Water and explained to me that he calls Andy for any complicated pool systems issues. He told me he completely trusted him and he was very responsive. Andy came out, diagnosed the issue and had it fixed directly. He was wonderful. Fast forward a few months and I had another issue. Andy came out, identified the issue and told me he could fix it but was reluctant to do it because I needed replacement hardware that Hayward would cover under warranty. Andy filled out all of the Hayward paperwork so that the repair would be covered by Hayward (not me). Again, it would have been easier had Andy just fixed it and billed me for the repair. Instead, he did the right thing and saved me a lot of money in the process. If you need any pool equipment/automation work done. Call Andy with Swift Water. You will not be disappointed.

I don't usually leave reviews, but I must in this case. To give you some background, I had an…read moreentire Hayward system put in originally to automate everything for my pool. I had the pool company put a top-of-the-line system in because I really didn't want to spend a time monitoring everything. It is a larger saltwater fiberglass pool that we went with and we only put it in five years ago. The Hayward system was never that user-friendly, nor did it really tell you what was going on with your pool chemistry. So I was doing the test strips or I kept bringing in the sample waters for testing and was told something was way off. The local Pool company in Rock Hill came out and said my salt water generator was not working properly. They said, however, that everything else seem to be working well. So I took it upon myself too buy a Hayward salt-water generator, and install it myself as it was easy, but the system kept faulting on me, so I called the local pool company and they refused to come out, even though I wanted to pay them, because I did not buy the salt water generator from them. So after searching, I was fortunate enough to find Swift Water and the owner, Andy Shook. He came over promptly and did a lot of testing only to discover that the Hayward motherboard was crashing, and none of the other features were really working, so how the local pool company missed all this I will really never understand. Andy priced out putting in a new Hayward system for me, and it was really expensive and I was frustrated because Hayward has not stood up to test a time in my opinion. However, Andy was able to show me another solution, and I am thrilled. He priced everything out for me and wow, the system we ended up going with was almost the same as the Hayward system, it is such a remarkable upgrade. He installed a product named Poolside Tech and I am in love. It completely monitors my poor chemistry, so no longer do I need to do test strips or bring my pool water in. On top of that it integrated with the Hayward systems that were still operational so I didn't have to swap everything out which saved me a lot of money. The other thing about Andy I found is that he has to be one of the most caring owners I've ever found. He is able to monitor my pool water remotely and noticed an issue and came back to fix it without even me asking. So if you're like myself, and believe you pay for what you get and want quality, you need to schedule a time to meet with Andy and see everything he has to offer. He is a man of faith and old-fashioned business ethics and is so nice and refreshing to see these days. I am so impressed with how things are operating and his system that I wish I could leave a 10 star review on here. Thank you, Swiftwater and Andy Shook

When my wife & I bought our house in Charlotte we bought our second spa from Kevin, the owner of…read moreMister Spas in Pineville. We still have that spa & use it whenever the weather gets cold. Its about 9 years old and the only part that had to be replaced was a control board. I visited him a couple days ago to pick up some new filters and a jar of bath crystals. There are probably other spa dealers in Charlotte but Kevin has always given me great service. I'll be buying my next spa from him too.

Kevin and his crew just finished installing our spa and the experience from the first time we…read morewalked into the store until now could not have been better. We had a difficult spa situation, both in regards removing the old and installing the new spa in an ackward place and our needs regarding safetly getting in and out for two old people. Kevin came to our house several times, considered the situation and at one time indicated he was not sure he could meet our needs. We worked together and he did more research and was able to develop a plan that has worked. I never felt he was upselling, in fact we decided on our own to get a higher cost unit. I am amazed at the negative reviews, nothing could have been more different in my experience and I would highly recommend them. I will do another review of my operating experience in a few months. Frank W.

I can't say enough good things about this Pink Flamingo Pool Co. From my first inquiry, their…read morecommunication was outstanding. They responded promptly, kept me in the loop throughout the entire process, and never left me wondering what was happening next. What really set them apart was how thoroughly they walked me through my options. Instead of just telling me what to do, they laid out every possible approach, explained the trade-offs, and gave me a clear estimate for each one. I felt empowered to make the right decision for my situation rather than pressured into anything. They were friendly, professional, and clearly hard-working. They took pride in their work and it showed. If you're looking for a pool maintenance company that's responsive, transparent, and genuinely good at what they do, look no further.

Absolute joke, wasted an entire week, trying to get something fixed and for them to just ghost me…read moreis just unprofessional. Do not waste your time with these people. I emailed these people. I called these people at Lis eight times I text message these people they don't respond to anything. If you don't wanna do a job be professional enough to say hey we're going to pass on your job thank you or we're not capable of doing your job. Thank you. But they are absolute trash. I don't think they're capable of doing anything besides cleaning pools at a mediocre level.

We had a pool installed by Skip. As with any construction there are always "bumps in the road". Due…read moreto the excessive days of rain it took longer than expected, but we have a beautiful pool and spa. Skip is very approachable and answers every call and text. Every one that came into our yard couldn't believe how beautiful our pool and yard looks. See for yourself!

We just had an inground pool put in by Skip and his guys. He was amazing! We put in a very large…read morepool and live on the side of a mountain. There was a lot of rock to deal with but he stayed true to his schedule. He also did a large 10 ft concrete walk way around the pool with an additional slab for grilling. Skip knows what he's doing and at the end of the day you will have a pool in my opinion built better than anyone around this area can do. Highly Highly recommended!