Travis and his partner did a amazing job installing pool…read more Very respectful and efficient. Was done in less than 4 hrs. I can't recommend him highly enough..better than a 5 star.

Had Travis Reese put in an 18ft pool Above Ground for us. He is amazing! He is top notch service…read more Was very precise on how he put it up, explained everything we needed to know as we are 1st time pool owners. There when he said he would be, did not leave until we were happy!! Excellent Service! 5 Star all the way. Please use him if you need a Pool or Service. He and his team go way above excellence!!!

We hired Passmore Pool company to replace our liner and could not be happier. They are professional…read moreand very nice people. They have installed two pools for us ( at different houses) and have once again done a fantastic job with our new liner. The price was fair , the work completed on time and excellent communication.

These are the most honest people you will ever meet! I would never use anybody, but Passmore pools!…read moreThey do awesome work and they're so down to earth.

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

A career pool consultant had advised us that Aloha Pools is the best pool building contractor in…read morethe Charlotte metro area, and our experience with them definitely proved this recommendation was well deserved! We had been burnt by flawed work on the initial build by a another firm, so were very glad to learn that Aloha has expanded into the repair and improvement side of the trade craft. And, we were even more pleased to get their bid to bring the pool to top standards, which was less than we could hope/ imagine. And, best of all, they exceeded our highest hopes/ ideals, completed the work quickly, and were amazingly responsive throughout the process. Aloha has awesome personnel at all levels, dazzles with quality and value, demonstrates old fashioned commitment to their quality and value, and ensures confidence that you'll never need to look for any other pool builder/ servicer in the future. We are so grateful for Miguel and crew!

Our experience with Aloha Pools was fantastic from start to finish! Melinda and Dean walked us…read morethru every step of the process, and were always available for questions. In fact I texted Melinda today, one year after our pool was installed! I had a question that she promptly answered! They really were helpful and our pool is awesome!

It's a shame, I've had them for 5 years and they dropped me out of the blue. Confirmed 2 weeks…read morebefore that they would open my pool and then wouldn't even take a phone call or text from me. A complete lack of respect and accountability takes every good thing about this company and this is all I will remember. I can live with no being able to continue the service, but the lack of respect to man up and take a phone call is very telling.

Could not be more unsatisfied with this business and the owner, Clay. I hired Clay and his company…read moreto service the pool at a new property that I purchased in Charlotte at the beginning of June. The communication was spotty from the start, but Clay assured me we would get on a schedule and everything would be fine. Fast forward a month, multiple missed appointments, no returned phone calls, and a pool that is now green and has algae growing on it, and Clay is telling me to "find another company because he is not the one for the job." Mind you this is after another company has quoted me $3,000 to repair this pool that was perfectly flowing at the time I handed it over to him. Clay has now stopped responding to text messages, claims emails were sent that I never received, and refuses to stand by the work that they promised. Absolutely do not hire this company under any circumstances. They lack ethics, morals, proper communication, accountability, and professionalism.

I can't say enough good things about this Pink Flamingo Pool Co. From my first inquiry, their…read morecommunication was outstanding. They responded promptly, kept me in the loop throughout the entire process, and never left me wondering what was happening next. What really set them apart was how thoroughly they walked me through my options. Instead of just telling me what to do, they laid out every possible approach, explained the trade-offs, and gave me a clear estimate for each one. I felt empowered to make the right decision for my situation rather than pressured into anything. They were friendly, professional, and clearly hard-working. They took pride in their work and it showed. If you're looking for a pool maintenance company that's responsive, transparent, and genuinely good at what they do, look no further.

They promised to stop by to meet in person. I found out they did stop by, but never rang the door…read morebell, took a photo of our pool. They gave their pricing over the phone, I accepted (verbal agreement) A few days later they came back with can't take on more people, and yet they service my neighbor. Their ability to return calls in negligable. Beware, as they may be going out of business. I don't know. But they left me hanging in a BAD way! I will still give them a chance if they can get a good manager team.

Excellent experience from purchase through follow-up service. I purchased a hot tub from them, and…read moreeverything was delivered and set up as expected. What really impressed me, though, was the service after the sale. About three months later, I had a filter that was extremely tight and I couldn't get it loosened. Mike, the technician, came back out to my house and took care of it for me. He was extremely helpful, professional, and made sure everything was working properly before he left. It's easy to provide good service when making a sale, but how a company treats you afterward says a lot more. Mike and the team demonstrated that they truly stand behind their products and take care of their customers long after the purchase. I really appreciate the service and would definitely recommend them to anyone looking for a hot tub or spa.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

My pool has never looked better! These guys know what they're doing. We had a leak in the pool and…read morethe pool turned green the day after our pool guy came. We searched on the internet and found Pool pros of Charlotte, the rest is history. Craig who is the owner came in and fixed the leak and turned the pool crystal clear in one day. Thank you Craig you saved the party!Amazing service and great people.

They were decent at first, but then they changed who was tending to our pool and she stopped…read moreperforming the full service. I emailed and didn't receive a response then called after she continued to not brush our pool and we have calcium buildup on our stone and we were still being charged the full monthly cost. The owner Craig called me, never apologized but sure wanted to tell me about how cleaning the calcium would be an extra charge, something the previous person removed before and said it would only cost extra if we had them seal it. Craig wanted to charge me more on top of a service that wasn't even being completed in full. I said I wanted to schedule pool school again so we could take over the care of our pool and he was supposed to have the other owner, Orlando, call me, but instead they decided to just not show up at all and no one bothered to call. The owner needs to learn to not deflect and make excuses and how to treat their customers! I received the attached response shortly after posting this review. I appreciate the refund, but not the insult about my "demeanor" and "vulgar language". As I said, calling me about the service not being done, but wanting only to talk to me about charging me more for something that didn't cost extra previously on top of not receiving all of the services we were supposed to, was indeed sh****, and that was the extent of my vulgar language. As for my demeanor, I didn't yell at you not once, but I'm sure my tone conveyed my frustration with the call, where the real issue was never addressed, only you seeking additional funds.