Whow!~...I am relieved to have had some experience and/ or integrity questions aired out before hiring Clean Space NW. Brain, rep. spent 45 minutes inspecting our crawl space to assess rodent damage. My wife & I listened carefully to Brian's findings(we had two previous inspections/ estimates by other companies) I found Brian's findings lacking, and I respectfully asked if he'd found any damage to crawl space vents. (prior to the inspection I stressed the need to seal off any rodent access points before undertaking repairs) He said he had inspected vents & that ALL vents were in good shape. At which point I politely excused my self to leave my wife to complete interview. I exited the house to check vent openings, many of the vents screens were visibly dislodged allowing for potential rodent access points.(as found by previous inspections by other co.'s)
When returning to the interview I politely shared my concerns about compromised vents and recommended Brian add vent repairs to estimate. While always polite, Brian agreed, but his demaener moved from confident to visibly 'rattled' through the remaining interview. While his previous intent was to leave us a written bid, he explained that before reducing the bid to writing he would need a more thorough & calculated analysis of his findings/ price. He said he would email us the estimate later that evening. After the remaining 30 minutes & on his departure Brian apparently changed his thinking about a more thorough & calculated consideration of a written estimate. by throwing out a verbal 'trial-balloon', in the form of a dollar figure for repairs. I was astounded by the sum, which represented a figure more than two times higher than the bids we had acquired from other companies,
It is important to note; that upon arriving at our home and prior to inspecting our crawl space, Brian began strongly recommending a comprehensive; 'encapsulation system'' for our crawl space. Which Brian admitted may be a higher priced solution. After establishing my reservation, my sense of his preoccupation gave me pause! (he had not yet inspected crawl space damage, and remained on the encapsulation discussion, beyond my verbal reservations about same.)
CAVEAT EMPTOR!!!
Mike W.
P.S. Note; I did not and have not received the Clean Space NW bid, that evening. read more