If you grew up in Cleveland and shopped and hung out at Tower City or Beachwood Place, you are in…read morefor a treat. This place was a bite of nostalgia for me. It was a taste of simpler times and the atmosphere was modern and the food was fresh. My order was taken and within 10 minutes I was out the door. So quick turnaround. I will take this over Charlie's in the mall and I can tell you, it is definitely much better and the size of the sandwich was healthy portioned.

My husband went and picked it up so I can't speak to the inside of the store. He also didn't…read morecomplain about the service (he ordered 4 sandwiches to bring home for the family.) I told him to get me a cheesesteak with just meat, cheese and raw onion. Not a whole lot of meat, but maybe they expect customers to fill the bun with all the extra add-ons. I'm not sure, since I did not see the inside of the store. Maybe it's set up like subway? Add all the veggies you want kind of thing But what really what got me was how dry the sandwich was overall. The meat was dry, which lead to dry bread, and I could barely detect they added American cheese. You'd think that would add some creaminess. Also the meat lacked any type of flavor. If I want to spend $50 on take out for the family I would 100% choose chipotle or 5 Guys after this horrendous disappointment

Excellent sandwich's & pizza the meatballs are delicious…read more Very friendly staff. The smells are so authentic Italian.

I used to love their Wiseguy sub but it seems there is a meatball shortage since they seem to be…read moregetting smaller and cut in half. I guess you need to spend $3 for more meat.

Wow. I can not believe how little meat they give you. I even paid for double meat and it it less…read morethan you would get at subway or Jersey mikes original amounts. I even asked if it was double meat and was told yes. Normal is just two slices of meat for an 8" sandwich. I also got their macaroni salad and it was so sweet you couldn't taste anything else. Save yourself time and money and go somewhere else.

The past 2 times that my husband and I stopped here, the young man making subs made change ,and…read morethen handled food without changing gloves! They need to be trained better . After we asked him to put on clean gloves he did, and food was pretty good.

Always a great lunch! Love the crunchy bread and always a good amount of meat on the subs!read more

Great vegan meatball subs with vegan cheese! Just ask them to toast it for less than the normal 3…read moreminutes or the bread gets too hard.

Stopped by for a quick brunch and once again, it was a solid meal! We appreciate the quick service…read moreand delicious food

We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

First visit. Yum Yum. Calzone is more than enough for 2! The peppers make it a tad zingy so if you…read moredon't enjoy a bit of heat make sure to ask them to hold those peppers. The mushrooms were tasty but suffered from being locked in a take out container for 10 min. Not as crispy when eaten immediately. Everyone was super nice. Looks like a great neighborhood find.

Great find on my work road trip. Got the Pork Tenderloin slider and their chili. Yummy !!read more

Clean, great food, great service and plenty of parking available. The menu offers plenty of great…read morefood options and don't pass on the family olive oil that is available for purchase, it's all I use now that I've tried it.

Well like all good things it must come to an end. I went to this place recently and the way I was…read moretreated as a customer vs DoorDash was two totally different things. When I walked in could see in the face of the person I was not who they wanted to serve (not sure if it was race (I rarely play race so don't at me) or just an ignorant person); however, I could tell I was not desired. I thought even if customer service is bad the food might make up for it, but not so unfortunately. I got the Corned beef sandwich and it tasted like it was dipped in toilet water. I never got through the first bite before spitting it out and throwing it in the trash. Sadly I will never return.

I have made my last visit to this store . Though I love Dibella's Subs this store has worst service…read moreand food . 3 of last 5 visits were bad yet my last visit brought me to the brink. The attitude and actions of employees is appalling. from the time it took to make a order of 2 subs with no costumers in store when I arrived to finishing some one who came in after me and another customer that came in after me before them screwed up their order too. With no concern for customers employee in black shirt said to me o'.well . I will not visit this store again maybe not DiBellas at all. I have been going to Jersey subs their ok.

Very disappointed with our experience. We placed a pickup order at DiBella's. It was 35 minutes…read morepast our pick up time when our food was ready. I ordered a Tuna sub. It was supposed to have tomatoes on it. There were no tomatoes on it and it had been loaded down with red peppers instead. I hate red peppers. It ruined the whole sub.

not our first Gioninos pizza, but something changed with their sausage. I am not sure what, but…read moresomething is different about it. I am not a fan and I used to absolutely love it on my pizza. the dough, sauce, cheese, pepperoni were delish...I asked for mushrooms and couldn't find many at all. this is just my opinion and it has been a while since we have ordered. maybe you will like the sausage? I just won't put sausage on my pizza anymore.

Best pizza east of the Mississippi. Chicago can't outdo them. The crust is great and the toppings…read moreare abundant. Other places quit putting jalapenos on the list, but they haven't. I always double the sauce.

I haven't been to Jersey Mike's in about 2 months. Maybe 2 months and a 1/2 and I ordered Italian,…read moreand it seems like the sandwich was mushy, and the bread was old. It just was too hard. I'm very disappointed every time I used to go to Jersey, mic on manor it was excellent but this time. No, and the time I went up there.It was one thirty, 08/22/25

Just paid $18.65 for an Italian sub! They have lost their…read moreminds if they think that I'm paying that much ever again! About three months ago the same sub was about $13. You can't blame inflation for this price gouging! I'm done!