Came here for free Mike/Michelle sub day. Why not! I get a free sub. So I made the trip. I don't come here regularly since it's not that close to where I live. Ordered my free steak and cheese medium sub. Waited about 10 mins or so. It was busy around noon on a Wednesday. Staff was very nice. The store is big enough to sit and eat with your family and 25 more people. Layout is easy to figure out. Got my sub and brought it home. Still warm. It's pretty good. There is a cheese sauce with cooked onions and peppers. It's a good size. Enough for lunch. Honestly can't complain nor do I need to decent sub for free. I'd go back and try a sub if I'm in the neighborhood. They have a good menu with lots of good options. Overall good experience. read more

Firehouse Subs - Bite out of the steak melt sub - Fast Food Near Me - Mayfield Heights, Ohio

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Ordered two meal Italian combo and Pastrami there was barely any meat on the Pastrami meal. I would like a refund bc the Italian combo had lots of meat disappointing. Lady seemed disturbed bc we were asking her questions about the menu. Could have gotten more food elsewhere. read more

We catered a large order from this location. Not only were they incredibly accommodating (we needed to adjust the time at the last minute and they were very gracious and made it happen), but the order was perfect. Everything was packaged with care, the food was delicious and we really appreciated their help getting everything to the car. Highly recommend. 10 stars! read more

I placed my order online and they packed the wrong sandwich. I was hungry and called and they said they would remake and have it ready. When I got there they told me it wouldn't be ready for 10 mins. I sat in my car for 7 mins and they handed me a cold sandwich that should have been hot. Had the help been friendly or even attempted to apologize this review would have never been written. I always loved there sandwiches but it will be a long time before I ever go back there! read more

You send out emails and announce Veterans Day Special. When 5 veterans who go there often get told that store has nothing to do with what their corporate office says. Guess what I for one will not be back!!? read more

Just ordered two subs for lunch today and brought them home to eat...the NY Steamer (Corned beef and pastrami) had very little meat and there was so much gristle in the pastrami that it was inedible. The sandwich was slathered in mayonnaise (!?) and there was no deli mustard OR provolone in sight. The meatball sub had a single thin piece of provolone and very little sauce. I will not be back to this shop again. read more

Best cheesesteak of the 6+ I've tried in the last month. Medium size stretched for four lunches. read more

They up-charge your food when you use DoorDash. Very unfair and a turnoff when thinking about ordering again. I have Cancer and am weak and sick. I appreciate the convenience but hate the rip-off. read more

Best Pork and Slaw sandwich. Love the crew here. Big place to bring the family for a great fresh sub. Again try the pork and slaw. Dammmmn it is good. read more

Received the Mac & cheese. Container was half full and could of did better with kraft.

First time visit for a late evening bite. Very friendly employees and a clean eating area. Lots of choices and the sub I ordered was very good. Wife asked that her sub be converted into a salad which they did without an issue. Will definitely go back to try more!! read more

We enjoy our sub sandwiches; they always give you what you ordered and do a fantastic job. I've never been disappointed.

I have a gluten allergy (booo) and ordered an italian sub on GF bread. I took one bite and that bread tasted so good, I had to dig my receipt out of the trash just to make sure they heard me right - surely enough, they had. my stomach is in tact and I will be returning 10/10 read more

First visit after hearing good things. Not bad!! Got the veggie sub minus olives but, everything else. Diet cream soda . I prefer penn station but, I would stop here instead of say, subway. The staff was nice and helpful!! read more

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Stopped by as we were driving through from Vermont to Columbus. Sandwiches were great, but I realized the next evening that I had lost my purse. Figured out it may be at Firehouse Subs on Mayfield outside of Cleveland. Gave them a call, they had it!!They were super friendly and said they would Keep it safe for me to pick up the next day. It was so reassuring how helpful they were and how they protected by belongings. SO impressed. Firehouse subs will be our preferred stop. THANK YOU!!!! read more

Stopped in on a pinch and was pleasantly surprised. Fast, kind service. Will be back.

After seeing the commercial and thinking "Wow what a way to help the fire fighters". I decided to order. I was sadly not impressed a $15 sub that was flavorless. As Gordon Ramsay would say it has no seasoning unless you like the taste of mayo. To say the least I could get a $5 sub from competition that would have had better flavor. Great idea but poor execution. Will not recommend this to my yelpers read more

Just got my first sub tonight. I was the cajun chicken. Phenomenal. Highly recommended.

We ordered take out and received the two sandwiches. The cheesesteak medium was extremely small and tasted okay - way too much mayo. The turkey club medium was small and lacked flavor. For what they charge and what you get, it is absolutely ridiculous. I will never patronize them again. The absolute worst! read more

I only tried it once it was delicious we have no complaints! There chili was yummy sandwiches were great !

The subs here put Subway to absolute shame. Both times I've stopped I've never been disappointed. A new chain of sub shops coming to the area market. They also donate a lot to the fire departments read more

A little less food than Subway for a little higher price--and worth it because it's better quality. The massive dining room was deserted--just me; I think they do mainly take-out. Odd thing to note: the employees all mutter some weird incantation in unison whenever someone enters. It's spooky. It can't be English--possibly Aramaic. I think a retired demonologist and some dusty ancient tomes could shed some light on the matter. Service was friendly once the Summoning was complete. The atmosphere is the interesting thing here. Grungy used firefighting equipment on the walls, lots of red trim, and faux dog-hide table tops. (Seriously. Like they skinned a Dalmatian.) A step up from fast-food ambience... except for the lighting. Unpleasantly super bright! Normally, that amount of light from above means you're about to get probed. read more

Firehouse Subs - Veggie sub - Fast Food Near Me - Mayfield Heights, Ohio

Okay sounds good buddy thanks food was good why do you need 85 characters to say it was okay

First timer. Super friendly. Went over the menu. Made suggestions. Toasted bread, hot meats. Salads. Smells delicious! Like hot sauce? Zillions of bottles to choose from. Dining room is a fun firehouse decor. read more

Firehouse Subs - 500 calorie rolls and salads. - Fast Food Near Me - Mayfield Heights, Ohio

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We enjoyed their new spicy Cajun Chicken! So good my husband went back to get a second one after completing the first one. Also,, they have 30+ hot sauces from all over the world to eat along with you subs read more

Firehouse Subs - Spicy Cajun chicken - Fast Food Near Me - Mayfield Heights, Ohio

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very yummy and fast. tried it for the first time and everything was fresh and delightful I will be back

Always a great experience - food is fresh and service is friendly. Tonight was a take out night- so close to ordering from here? Why? Always spot on.....do yourself a favor and order in person, phone or online. You will be glad you did! read more

I've eaten at Firehouse twice in the last month and so I'll write one review for both trips. On my first visit, I ordered the Smokehouse Beef & Cheddar Brisket sub. I sat down at a nearby empty table and then I heard my name called. I picked up my sandwich and drove back to work. I quickly proceeded to my desk and began the ritual. I opened the wrapper, took a look at the cheesy goodness before me, and took my first bite. The sub was still hot and it was tasty. I can't say that I loved the BBQ sauce. It was just okay. The beef brisket was tasty, but I found myself wishing I had more. Same went for the cheese...I wanted more. I could've sprung for the larger sized sub, but that would've been too much food for one sitting. Maybe if I pay the extra money for double meat? This sandwich did not delight me. However, there are many other sandwiches on the menu. So on my second trip, I decided to go with the Italian. This time, I ordered in with some co-workers and I got the combo. As I was waiting for my sub, I picked up a bag of Cool Ranch Doritos (love!), and approached the interesting fountain drink dispenser. This is the first time I have encountered such a device. Apparently, there are over 120 soda combinations? Cool, I thought! So I proceeded to push the Hi-C button, at which time, about 10 new buttons appeared on the touch screen allowing me to select any combination of Hi-C flavors. I kept it simple and chose the Orange Cream flavor. I love Orange Cream anything! I sat down and took a sip of the tasty beverage, just like Jules (Sam Jackson) in Pulp Fiction. He was like, "You mind if I have some of your tasty beverage to wash this down?" Only, I wasn't eating a Big Kahuna Burger. No sir. Instead, I was about to eat a tasty Italian sub from Firehouse! The weird thing about this place is, once you place your order and give them your name, they ask you to go sit down. Then, when your sub is done being assembled, they walk around the dining room shouting your name until someone (you) perks up and says, "He is I and I am him!" And if you order with a group of friends, the subs arrive one at a time. So you are reduced to sitting and watching your friends eat (at least a couple bites anyway). Come on, we're guys...we don't wait for our guy friends to get their food before consuming mass quantities. It is what it is. Anyway, the Italian sub was very good. It had tasty meat that was hot and it had melted cheese that was yummy, delicious even. This Italian sub was much more satisfying to me than the Brisket sub of days past. However, what this sub lacked was some peppers. Most of the Italian subs that I've had have included some form of sweet or spicy peppers. I'm sure I could've ordered them, but I assumed that they would be included in the baseline offering. Guess not. The Hi-C orange cream soda was delicious. And while I usually don't drink pop, I drank a full monster-sized cup of it! It was really good and much smoother than regular orange pop, which can give me heartburn. Lots of cops in here because it's next door to the Mayfield po-po station. I am told that the New York Steamer sub is great and it should be the next on my list to consume. Maybe it will be! I'll be back! read more

Yesterday evening 6/11/22 my husband and I ordered a hook and ladder and Italian sub combos including potato chips and bottles of Coke and Sprite. Later that night we experienced stomach cramps and diarrhea which continued though the next day. I left a voice message at Firehouse informing the owner/manager of our potential food poisoning and requesting a return phone call. Unfortunately I have heard from neither the owner nor the manager. I hope this scary experience is not repeated with another customer! read more

Great service, great subs. I'm a sammich man myself and I will definitely be back, I've already recommended my employees to come here for a lunch pickup! Well done lady's and gents ! read more

Food is consistently good just like any other location. However, their online ordering system was broken, so the order we placed was not ready and they could not retrieve it, despite me having a receipt in hand. Wow, in this day and age, wouldn't it have been nice to get a heads up that the system is not working? I am not sure if the management of this location is to blame for the technical glitch or corporate, but I am just glad we didn't order delivery! We also were not comped any portion of the meal for the inconvenience, which in my opinion, is poor manners for any food establishment. Likely won't return. read more

Always have loved this place...but my respect for this stop has gone up on how they handled a certain situation. There was a man who for no reason was being rude and disrespectful, and the workers handled it very well and were very nice. The general manager Patty DiMarco was the one working the desk and she handled the situation with respect and just all in all handled it well. Also the food is great! read more

Usually I think "subs, meh... I'd rather real food," but this place has me converted after just one visit. Not the best first impression, though. The employees are supposed to welcome you when you walk through the door and they are pathetically bad at it. I assumed they were all sleeping on the job and the food quality would be on par with the greeting, but I was wrong. I had the Smokehouse Beef and Cheddar Brisket. I am not usually full after a medium sub, so I also ordered a large. Whoa! the large is probably 16". At $8 it's a steal. The brisket was delicious. I mean, I'm no snob when it comes to brisket, but I thought it was perfect. Very tender, beefy flavor. Neither too much nor too little sauce. I was there with three coworkers and every one of them found their sub to be unusually good. I'm totally pumped about this place. I hope one opens closer to home. read more

Visited Firehouse Subs on a recent trip to Cleveland. I hadn't been to a Firehouse in years -- they are scarce in my neck of the woods -- and I was craving on of their Italian subs. As soon as I entered the door, I was taken aback at the size of the dining room. IT WAS HUGE. Every Firehouse i've been to is usually a skinny little joint, with a few chairs lining the walls. The woman who took my order was so pleasant and nice. It was very refreshing. They even offered my little one a plastic firehat to take home. The food: solid. The price: affordable. The size of a medium soda is like a watering hole trough. And they have one of those fancy mix-as-you-wish Coke machines, boasting 120 flavor combinations. oh boy. I recommend for a quick lunch break. Oh ya - I can't forget to mention their array of hot sauces and BBQ sauces. Nice touch. This place beats the pants of Subway. Sorry, subway. read more

It's not your typical PA style messy sub but man it's the best sub I've had since I've moved to Ohio. The soup was thick and full of broccoli and the subs were stacked tall. My pictures only show half of what was left because half is all I could manage to eat. I highly recommend this place; I know I'll be back! read more

Firehouse Subs - They're not stingy! - Fast Food Near Me - Mayfield Heights, Ohio

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We drive by this place all the time. Decided to finally stop in and check it out. I was thinking glorified Subway...DEAD WRONG..It was incredible. I had the beef brisket, AMAZING. Better than BBQ joints, even famous Dave's. you have to try it. You wont regret it. I agree with post below. When you walk in, Staff is like in fake Hello voice. Maybe it should be, Hi, Firehouse Subs,we are HOT!! LMAO Seriously, try it. You will like it. read more

I don't work much in the office these days, but try to eat here when I do. I love this place. Took my cousin here for his first time and he liked it as well. The place is clean, the food is good, staff is friendly and prices are reasonable. Try the chicken bacon ranch. We need one of these is Madison. read more

We stopped in here for a bite the other day. Greeted immediately, as usual. Clean restaurant and delicious subs. MMMM I love Firehouse and this location lived up to the standard. read more

Of all the sub shops in Mayfield (and there are quite a few!) this one is probably my favorite. The food is consistently fast and fresh. Portions are quite large, I don't think I could finish a large sub by myself but it would be perfect for sharing. I usually get a brisket and cheddar sandwich which comes out hot and delicious, with nice BBQ sauce and cheese. I've tried a few of their other hot subs and they are all pretty good. Service is fast and friendly and they have a coke freestyle machine. Fun! read more

Always great food and service! Friendly staff! Everything on the menu was really good. I usually split the steamer and the Italian with my husband. I like how you can pick out your own chips. The Coke machine with all the flavors read more

Firehouse Subs - Fast Food Near Me - Mayfield Heights, Ohio