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    Classic Sounds

    3.5 (2 reviews)

    Services - Classic Sounds

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    Photo of Kelly P.
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    13 years ago

    Helpful 2
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    14 years ago

    They have great employees and are nice and knowledgable but Ive had so many problems with there products. Kinda disappointed

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    Boost Mobile

    Boost Mobile

    (1 review)

    I went into this store on April 6th to get a Celero 5G phone. The girl Daniela started talking…read morereally fast and asked me what phone I wanted. I told her and she said no problem. She rang me up and then processed the phone. I was waiting for her to ask me what service plan I wanted and if I wanted insurance. I was never asked. She said ok you are all done. All I gave her was my name my phone number account number and address. She asked nothing else. when I got home I noticed she had me paying for insurance which I never said I wanted and she had me paying for device set up. I could have set my own device up. As it was I had to do a factory reset so I could assign a pin number to unlock the phone. I also decided to buy a adapter for another phone and she said it was a 10 footer well it was only a 6 footer. There was no receipt in the bag for the adapter so I'm out 27 bucks. Then she didn't tell me their return policy changed. 3 days and you can't have more then 30 minutes used on phone PLUS a restocking fee of 20 dollars. I didn't know ANY of this until after I got my phone which means it would have been too late to return it because I did not want to lose money on a restocking fee. HOW you can restock a defective phone is beyond me. So I called the store and asked for a manager. Daniela said she was a manager. I told her I didn't appreciate what she did and she said oh well too bad. So SHE decided what plan I got and SHE decided if I wanted insurance or not. I guess they work on commission? I am now out 130 bucks. Not cool! And every time I call for The Store manager Eddie is never there.

    From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    (8 reviews)

    $$

    Bostonia

    I came into the store with my son to transfer our lines over, and Anna was absolute perfection from…read morestart to finish! She helped us switch our service over seamlessly and even helped me get my son a brand-new phone while letting him keep his exact same phone number. She went above and beyond by helping me connect my Wi-Fi and even getting us hooked up to Max (HBO Max) right on the spot. Anna made sure every single detail was completely taken care of before we walked out the door. Her customer service is top-notch, and we really appreciate everything she did for us. Highly recommend asking for Anna if you need help!

    Worst service I have gotten in a long time. I purchased an iPhone 11 with a case a speaker and a…read morescreen protector. The screen protector is already lifting and was told they will sell me a new one. It is only a few weeks old, Aron was very rude and I asked for the manager. Very unprofessional woman who wouldn't say her name or come out of the back. I could hear them talking and laughing I'm the back. So unprofessional. I asked for the main manager and was told no he's gone until next week. Refused to give me a card and told me to call 611. There so called manager gave me false information when I first bought the phone as I was trying to add another line as well. I spent over 1000 dollars and was told so do lots of ppl. I've been going to this location for years when cal was the manager. I will not be returning due to this horrible unprofessional behavior

    Classic Sounds - mobilephones - Updated October 2026

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