I want to give these guys a huge shoutout because although they weren't able to help me with my…read moreissue (liquid damaged MacBook Pro). They weren't dismissive towards me and actually cared enough to take the time to inform me of ways I can try getting this fixed and even made a recommendation of who I can try contacting for help, etc Their recommendation came through and I owe them a huge thank you for that. Very professional and genuine crew here who care about their clients not just money like other places.

Visited the store for a charging port replacement, mine wasn't working properly. Chris was super…read morehelpful by ordering the part. A few days later got a call to come in for services and in the blink of an eye he was done. Thank you so much for your expertise!

excellent . Took care of my phone in the matter of minutes very friendly and in the end, he didn't…read moreeven charge me.

I had an emergency situation with my phone at 9pm, Simon went ABOVE AND BEYOND to help me out in a…read moreway i'd only imagine a friend would do. Not only is he super kind, hardworking and pleasant to talk to, he is by far the most knowledgable iphone repair person/service i've come across. He's incredibly intelligent, cares about what he's doing, and gets it done super quick. Not to mention, his prices are amazing and he comes to YOU! I cant recommend his services enough. He will definitely be my go to guy for all my iphone needs. I'm pretty sure he fixes other things as well and I have no doubt he excels at whatever he does.

Took my phone here today to get the back glass replaced due to a crack. It took 2 hours which is…read morefine. When I left I couldn't use tap to pay to make the payment so I paid with Apple Cash via text. I also have a digital key I use for my car - that didn't function so I messaged them. I reset the phone and still don't function but I messaged them and they told me to bring it back on Monday. I paid 65.00 best price around though. I promise that I will update this review Monday once I have completed the repair and they've checked my phone out to figure out why the tap is not functioning now. UPDATE! Went back on Monday and the took care of my issue, tested it thoroughly and got my tap to pay and digital keep working in less than an hour. Phone is good as new! Thank you guys so much for your amazing service and great communication.

Bought a old cheap iPad on OfferUp but the screen had issues. Reached out to a few repair shops for…read morea repair quote. They were the farthest from me but had the lowest quote so I gave them a shot. Glad I did. They fixed my screen issue and even charged me less than what I was originally quoted. They are affordable, fast and most importantly honest.

Amazing experience!! The charging unit was not working. They had it cleaned and working and in 15…read moreminutes. Just had enough time to get a coffee next door at Starbucks and it was already done. Perfect!! Got there little before 10:00 a.m. the store supposed to open at 10:00 and he was right on time. Great service highly recommend Phone zone repair.

Part of my iPad charger broke off inside my iPad, I could see the metal bit inside as compared to…read moreanother iPad we have. My husband took it to bestbuy geek squad and they convinced him the charging port had come unsodered from the motherboard and pushed deep into the port hole. They couldn't fix it and said apple charges $300 for that fix. We decided to take it to phone zone for a cheaper repair (quoted less than half the price of apple) and lo and behold it was just a metal piece of the charger like we originally thought. The repair guy was super nice and it was a very reasonable price to remove/clean the port. I will definitely be bringing my devices here from now on.

I had an amazing experience at TouchTel Wireless in Grossmont Center! From the moment I walked in,…read morethe pricing was straightforward and transparent, with no hidden fees or surprises. The service was incredibly fast, and Sam had my phone repaired in under 30 minutes. Sam was knowledgeable, professional, and honest. I really appreciated that he didn't try to upsell me on products or services I didn't need. It's refreshing to find someone who genuinely cares about helping customers instead of just making a sale. If you're having any phone issues--whether it's a cracked screen, a repair, a new phone, or you're looking for accessories--I highly recommend checking out TouchTel Wireless. They're conveniently located on the northwest side of the Walmart shopping center at Grossmont Center. Great prices, fast service, and outstanding customer care. I'll definitely be coming back and recommending them to friends and family!

A great and easy service to use. Making calls to Europe for under fiver cents a minute is great!read more

I love love love this repair shop. I accidentally dropped my phone & smashed the heck out of the…read morescreen. I repair computers all day long and the last thing I want to do on the weekend is try to replace the screen on my phone. I showed up on a Saturday, they didn't have the screen in stock. They ordered it and had me rocking and rolling again in no time. They were upfront about their pricing and didn't pull any shady nonsense. I highly recommend this place.

I dropped my Xbox off for a bad HDMI port and they did an awesome job. They cleaned it thoroughly…read moreand got everything working perfectly. On top of that, they found and replaced another part that wasn't even in the original quote and did it completely for free. Super honest, fast service with great communication. My Xbox is running like new again. This is A1 service all the way. I'll definitely be back if I need anything else and I highly recommend them!

The guys here are awesome! Im going to submit this review for the north park and downtown location…read morebecause the fellas at both of these shops have helped me. I brought my iPhone 12 Pro in to have the back glass replaced (badly cracked each time, yeah I suck) and to have a new battery installed. Every single guy I've interacted with has been awesome. They are very friendly, work quickly, care about the customers and are VERY accommodating. HOW accommodating you might ask? Well I brought my phone in yesterday to have the back glass and battery replaced. They were able to fix the back glass no problem but did not have the battery at the north park location so they asked to come in tomorrow. I mentioned that I wouldn't make it by closing because of my work commute. Well that didn't deter them from being awesome at all. Not only did Miguel, from the downtown shop, bring the battery up from his store, but he showed up at the north park location 30 minutes after closing AND replaced the battery for me. I choose to support local businesses and I am MORE than happy to spend some time writing up a review (here and on google) for great people behind a great local small business. I hope this review is helpful (it really is) and hope you give them your business (cmonnn). Thank you guys for giving a s**t about your customers!

if I could give it 0 starts I would first off they answer…read morethe phone super rude and extremely loud background can't hear anything and they completely rip you off! They make sure you pay for the service first then they attempt to fix your phone screen and after a few days almost 2 weeks later hey say it's unfixable and won't refund your money!! watch out for these SCAMMERS!! DO NOT bring ANYTHING here!

Amazing service here. 2nd time coming here to get the…read morecharge port fixed on ky koms Ipad. Definitely recommend this place.

I am incredibly disappointed with how this shop handles pricing and communication. I reached out on…read moreYelp asking for a quote to replace the display on my MacBook Pro 14" (Model A2442). They explicitly gave me a flat price of $499 for a display replacement. Based entirely on that number, I took the time out of my day to drive down, drop off my machine, and pay a non-refundable $30 diagnostic fee. However, once they had my laptop completely disassembled on their workbench, the price suddenly jumped by $100 to a new quote of $599. When I questioned why the price changed from their written quote, they claimed that the initial $499 price was actually only for a "B-Grade" used screen with scuffs and scratches on the outer casing. If I wanted a normal-looking, flawless screen ("A-Grade"), I had to pay the higher premium. They had my exact model number from the very first text. Withholding information about different "grades" of used parts until a customer's laptop is already taken apart in your shop is a highly deceptive business practice. Had they been transparent upfront that a standard screen replacement would cost $599, I would have opted to go to the Apple Store instead of wasting my time and money here. I paid the $30 fee just to get my laptop put back together and returned to me. Go to Apple or a more transparent shop that honors their initial quotes.