This Optometrist couldn't deliver my glasses order after over a month, or even say when it would be delivered, so they cancelled it. I wasted a lot of time for multiple calls and emails with them and the insurance company to find out the order status, get a refund, and restore my coverage to go elsewhere. The doctor was hard to reach and never apologized. Also she is always looking for new ways to scare you into costly and unnecessary exams and treatments. I suggest going to another Optometrist who focuses on patient care over profit. Update in response to business: Notice there is no apology in the owner response. The owner uses the glasses customization (what should be a basic standard of patient care) as an excuse for their poor choice of a lab that made a mistake and delayed the order. "Their best" to keep me informed was me having to call and email several times to follow up. They did NOT offer a full refund. They offered a partial refund for just the glasses, I had to negotiate for the exam cost which I had to retake with another doctor, and that does not make up for the wasted time and inconvenience. As for treatment recommendations, they start with what will be more profitable to them. This place does not accept accountability for their actions. read more

Dr Nguyen is very patient, provides me a very thorough examination and explains to be in details of my conditions. Short to no waiting for my appointment once I step into the office. The assistant is very responsive when calls or emails. I highly recommend this doctor. read more

Clarity vision is great, Linda has been our family's optometrist for 14 years. She is thorough, you never feel rushed, and every pair of glasses I have worn have been just right. She also hires excellent staff and has a nice range of frames to choose from. Highly recommend! read more

I have been going to Dr. Nguyen- Wei for 5 years now and she's been wonderful. She is thorough and helps answer any questions I have. I have really dry eyes, so it's helpful to see Dr. Nguyen-Wei yearly and to help with my dry eyes. She is very knowledgeable, patient and professional. She helps with dry eyes issues and do treatments necessary for my eye concerns. I highly recommend her. She is also good with little kids and their eye exams. You can order your glasses and contact lens through the office. They are very helpful and check your insurance coverage to let you know the estimated cost for glasses/contact lens. The receptionist have always been nice, friendly and helpful. read more

There are eye exams, and then there are thorough exams - this is the latter. I've had plenty of eye exams (glasses wearer here) to know the difference between a thorough examination and a mediocre, perfunctory one. This was a premier league eye exam. You can trust Dr.Nguyen. If you used to visit Dr. Polsinelli on Polk before he moved to Oregon, then this is the place for you - the very same high standards. read more

Worst place ever. I've been a customer for over two years, came to see if I can get a pair of glasses while waiting for rescheduling. Not allowed to even sit inside. THE SEATS ARE EMPTY AND NO ONE IS THERE, front desk is the most ridiculous I've ever dealt with. She had me standing outside of the door having just completed a serious knee surgery (and the doctors knows about this), and said she had to ask doctors permission before I can use their chairs. The doctor is busy thus I cannot sit inside. Ridiculous - get a new front desk, and this front desk lady, you should consider getting a new job. Previously when I visited, my husband was able to sit inside waiting for me. The front desk lady back then was friendly, not sure what has changed, but obviously a legit patient who has a valid reason to sit down now will not be allowed to use the empty chairs without doctor permission. SF is a city with great service suppliers and doctors of all kinds, it's better to find a service provider that gives you basic human dignity. UPDATE: Since the owner responded to this, I will respond that almost every other doctor's offices allow patients to sit. Regardless of whether a patient is late, a patient should be able to sit without getting a doctor's permission. And I am here to remind other patients that they have alternatives to choose from, which is exactly what I will be doing. (The staff is not in the middle of something, she is sitting there and the waiting area chairs are empty - just saying.) read more

While I lived in SF, I went annually for my eye check up. Dr. Nguyen was always professional, knowledgeable, and very friendly. Despite only seeing her for an hour annually, she somehow manages to remember a lot of details through our small talk! I've never had any concerns and checking this off my TODO was reduced to a mundane, annual chore, never tedious nor dreading it. Go for it, get your eyes check! read more

I am so pleased with my experience here. The receptionists are helpful and Dr. Linda Nguyen-Wei is excellent. She is thorough, asks questions and provides great medical advice. She is very knowledgeable and I trust her. The offices are very clean. read more

Dr Nguyen answered all my questions, very professional, I never felt rushed and she also saved me a lot of money regarding my contacts. Extremely happy I found her office. read more

Very thorough and informative optometrist! Let me know something about my eyes other doctors overlooked related to eye burn from sun in my teens without sunglasses. In the 1970's teens didn't walk around with sunglasses in Southern California's South Bay. None of us recalled wearing them in high school back then. This doctor also explained my eyes need to be monitored for possible glaucoma explaining why. read more

I've been a patient here for several years, and the service and care has been exceptional each visit! I recently had a horrible eye injury that was causing a lot of pain, inflammation, and sensitivity to light. I was struggling to get the issue resolved ASAP (as I was getting married in less than a month!), and Dr. Nguyen was absolutely wonderful! She explained to me in detail what she believed the issue was, provided an eye drop, and had me come back for a couple of weekly follow-ups to ensure everything was healing ok. She helped make sure everything was resolved before my wedding so I was able to enjoy my day! read more

After trying other offices to deal with a longstanding issue of red, irritated eye margins and not getting relief, Dr Nguyen solved my issue! I'm so happy about the results. My eye are healthier than ever, and I understand from her how to keep them that way. She has a quiet, calm confidence that made me feel I was in the hands of a real professional who understood my problem and could help. So glad I found her. read more

Dr Nguyen was great and was very informative throughout my eye check up. She was patient with any questions I had and the examination felt very thorough and awesome. read more

After a previous incredible optometrist I had moved out of the city, I spent literally years searching for and trying to find a stellar optometrist to replace him. Happy to share that search is finally over. Dr. Nguyen-Wei and her office are fantastic. Friendly, modern, incredibly thorough. She carefully explained options, listened to my concerns, and took the time to genuinely address them. She even proactively spotted issues bothering me that I'd forgotten to bring up. As icing on top, her front office was awesome, too, helpful and super responsive before, during, and after my appointment. I had such a wonderful experience, I'm legit excited to come back for my next annual eye exam! read more

There is no doubt that Clarity Vision Optometry has substantially improved my vision and eye comfort. Thank you for helping me. Charles read more

Dr. Nguyen is a true professional. Very clear and explains what needs to be done. Explains what ointments to use to improve vision. I would definitely recommend! read more

Dr. Nguyen is an amazing provider. She goes above and beyond and is very thorough. She make sure her patients are well taken care of and informs you of how to care for your eyes! Their office is clean, front desk is nice. Overall, great experience, i would highly recommend Dr. Nguyen to take care of your eye health. read more

This place is amazing! From beginning to end, I received nothing but exceptional service. I called on a Saturday to see if they accepted my insurance (VSP) - they did, and even though I showed up 15 mins before they closed, the woman at the desk was extremely helpful. I never felt rushed and everything was explained very thoroughly. I am indecisive and had a million questions and the lady who was helping me gave me every price option (twice), attitude free! YES. She recommended that I get my eyes checked anyway (even though my prescription was still valid) and I'm glad I took her advice! Dr. Linda was great. She made me feel at ease and I was able to get in and out of the office during my lunch break. Turns out my vision had improved in one eye and worsened in the other..lol. Also, Dr. Linda was able to tell me what was growing on my right eye since the people at Kaiser were clueless -_- Selection may seem limited, but the quality is there. They carry great brands and I liked that there wasn't an overwhelming selection...I can't even decide what black sheer top I want to wear - and I own a ton of black sheer tops btw....and they all look the same. I will definitely be coming back here, thanks again ladies! read more

I have been going here for three years and really enjoy it compared to other eye doctors I have had in the past! Dr Nyuyen-Wei has drastically helped my near-sightedness and my prescription didn't change this year for the first time in 15 years! read more

* HIGHLY RECOMMENDED! * AMAZINGLY FRIENDLY * PROFESSIONAL * I came here to get my annual eye exam and I had such a wonderful experience. My appointment started on time. Yay! Linda was very gentle, thorough, knowledgeable and helpful. She was very easy to share my concerns with and that's a big plus for me. I feel that she has my interest at heart and it shows. Oh, I started going to Linda for eye exams a couple of years ago when she was servicing in Sacramento. I really like her and when she relocated to San Francisco, I make it a day trip to visit SF (I go there often anyways) and get my eye exam. Btw, I like how the office is clean and neat. =) read more

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Dr. Nguyen-Wei performed a VERY thorough exam, and told me the status of my eyes on several aspects which I never even thought about before. Further she gave me advice on sunglasses, eyedrops, and more. The exam itself was very meticulous and comfortable and resulted in the perfect prescription. The office staff, Kayla and Tina, were SO friendly and helpful in helping me pick out frames, ordering them, etc. The office is extremely clean and decorated very classy and modern (but down to earth). Overall it was an extremely positive experience and I would recommend Clarity Vision to any of my friends. The location is downtown so parking is not the best but it's really easy to get to on public transportation and is in a nice building on the fifth floor with a view. read more

Clarity Vision Optometry - Cute frames with a perfect prescription! - Optometrists Near Me - San Francisco, California

Dr. Nguyen-Wei has a very clear and direct approach. My situation is that my dry-eye condition had gotten out of control. During my visit, Dr. Nguyen-Wei explained what I had to do to take better care of it outside of my visit with her and then she administered a lipi-flow treatment. She explained every step of the process. She is excellent and knows a LOT about dry eye syndrome. read more

Dr. Nguyen-Wei is extremely personable and efficient. She took the time to explain all of my concerns. Her front office is very efficient in regards to billing and giving me my new prescriptions. The office is well stocked with a wide gamut of stylish and practical eye wear, too read more

I've been coming here for my annual eye exams and since 2017, and could not be happier with the consistent level of care and attention from Dr Nguyen-Wei and her team. I've never felt rushed during an exam, and she's informed me of a couple of issues with my eyes that I'd never heard from other optometrists before. Her office is friendly and efficient, and they've got some nice specs too. read more

Love coming here (have been here two years in a row now)! Dr. Nguyen is patient and thorough in addressing my concerns and needs. The office staff have also be consistently friendly and helpful! Will continue coming here for my annual check ups and contact lens supply refreshes :) read more

Dr. Nguyen-Wei is great! Very thorough and professional. I thought I had a cut on my eye one time and she was booked all day but she saw me when they were closed for lunch anyways because she deemed it an emergency. So nice of her! read more

Location: Enter through the actual 845 door (with the SFSU banner), and take the elevators up to the 4th floor. You can also enter through the mall... but I got lost so I don't really recommend it. Dr. Nguyen was fantastic. She was concerned about my eye dryness and irritation and took extra steps to make sure I was feeling better. I've been following her instructions and have seen a great improvement! I didn't get glasses from her yet since my prescription didn't change much, but will definitely be coming back to get my glasses. read more

Dr. Nguyen Wei was professional, helpful and kind. She walked me through my options and explained the pros / cons of each then helped me choose the right solution for me. read more

Dr. Nguyen-Wei did a great comprehensive exam and explained everything thoroughly. I learned new information about my eyes and how to take care of them better. I definitely recommend her. read more

I had the same experience as anyone else, everything was great. It is a little tricky to find but with the tip that it is behind the elevators helped me to easily find it. The appointment was over lunch and I had my new prescription after 30minutes. Had to do three test in the front area before I met with Linda. After I went to a small room where she asked a couple of questions and did the standard eye tests. I didn't buy a frame here (because I wanted to go together with my husband) but can definitely recommend Linda if you want to renew your prescription. read more

I've never felt inclined to Yelp about anything besides food & drink, but my experience at Dr. Nguyen's office was so great that it was worth writing a review. First off, the office is by the elevators behind Optika. It looks like a dead end, but walk past the elevators, then turn right and that hallway will take you to their office. My appointment was an hour before they closed and I was never rushed. 5 minutes before they closed Dr. Nguyen even asked if I had any questions. During the exam she educated me about symptoms of eye disease, something no other doctor has ever told me to look out for. She was honest, telling me that I didn't need the more expensive astigmatism contact lenses for one of my eyes because the astigmatism was so light. Jessica, the receptionist was also great. Both on the phone and in person, she was ever so helpful and patient, and was very knowledgeable about how to help each patient best maximize their insurance coverage. I have never met a receptionist so dedicated to helping the patients save money! During my visit I also saw some first-time contact lens wearers frustratingly trying to put in their contacts and both Dr. Nguyen and Jessica patiently sat with them and offered advice. I feel so lucky to have discovered this place! read more

I work nearby and tried out this office for the first time...gotta say I loved it! The glasses area is super cute (reminds me of Maria Carey's bathroom, sans the jacuzzi). Top 3 things: 1.) the doc (Dr. Linda) is AWESOME! I actually had a dry eye problem that I went to 2 other docs about, but they never figured out why my eyes kept burning. Thank god she helped me and now my eyes don't burn at work. Also, I hate sitting with my face really close to the doc's when they check your eyes, but she makes it much less awkward (i.e. she won't creep you out, thank god). #1 thing about this clinic has gotta be Dr. Linda!!! 2.) The office is really convenient once you find it. I work nearby and can just plan on doing my shopping after I get my eyes checked, which is obviously a plus! Much better than going to a hospital and being around sick people when all you need is your eyes checked. 3.) The dilated eyes dilemma is solved! After seeing the eye doc, you can just go downstairs and get a cream puff after you get your eyes dilated and can't drive home. Um, could there be a better solution? Overall, big thumbs up to this new clinic! If you are looking for a new doc or don't like your current doc, they are super helpful (esp if you have insurance questions) AND you can get a CREAM PUFF when you can't drive home! read more

Very nice, welcoming staff. Informative appointment. She explains a lot of what's going on and what she sees. None of my previous eye doctors have given me as much info on my eyes as she has. Highly recommend! It's a little difficult to find since it's past the elevators under the dome. Just call the office if you're having a hard time finding it. read more

I set up my eye exam appt here because a good friend of mines recommended this place. At first it was hard to find, since it is inside the mall I kinda got lost due to shopping a little bit! So I called the office and the receptionist had no problems in directing me on where to go. It's a cute office with a good selection of eyeglasses and sunglasses. Since I was 10 mins early for my appt I decided to ask about my insurance plan since I really didn't know much about it. Jessica (who works the front desk) answered all my questions (very knowledgable). As for Dr. Linda, she is very sweet and very professional. She was very gentle while doing my exam. On top of that she had a good sense of humor! She was not your typical doctor that always has a serious face on...and to me, I loved that because it wasn't awkward sitting in the chair! I definitely recommend this office without a DOUBT! read more

Dr. Nguyen-Wei is wonderful! Knowledgable and professional. I get all my questions answered and quick and easy check ups. I'm always able to get an appointment when needed which is a huge thing in SF because every type of doctor is always booked up. read more

Tucked in the corner behind some elevators is Dr. Nguyen-Wei's modest, pristine, and cozy office. Jessica is probably one of the most welcoming receptionists I've come across in recent history. Dr. Nguyen-Wei is efficient, amiable, and sweet. I couldn't be happier with the thoroughness and care she took in my exam. Both of them give excellent advice on whether a frame will look good on your face and fit your style :) Book online, show up, buy glasses, leave happy. read more

An absolute recommendation !!! Dr. Nguyen is very accommodating and very detailed in her examination.. She takes the time to listen what you have to say and addresses all your issues. A wide variety of frames and lenses.. Receptionist was very nice. Overall, a great experience !! Definitely would recommend it to anyone looking for an optometrist read more

It's always good to see Dr. Nguyen-Wei. They're very professional and thorough, and take the time to listen, understand and respond to every question or concern I've ever had. I never hesitate to schedule my appointment or dread having to go in. The Doctor even remembers small personal details and asks about them later on! I've had nothing but good experiences here. I definitely recommend going and see them if you need a caring optometrist. read more

I have never really had an optometrist for more than a year at a time, as I have moved a lot and would tend to just go to someone that was convenient to my location. This all changed after seeing Dr. Nguyen-Wei. My experiences with her have all been extremely positive and I feel that she goes out of her way to make sure I am comfortable during all of the exams. She was also very thorough with all of the options I had in terms of both different frames and contacts. I never felt rushed or pushed in any direction and am still very happy with the choices I ended up making. Her office is also conveniently located and the receptionist is very friendly. She was able to help me navigate through my insurance questions and options. Definitely recommend to anyone looking for a new optometrist. read more

If you're looking for an eye doctor/clinic, look no further! Dr. Nguyen-Wei is super nice and knowledgeable. She takes her time, not rushing you and she's very open to questions. I go to the eye doctor almost once every year, and have gone to a lot of doctors in the past four years -- Dr. Nguyen-Wei is one of the best ones! Also, add Jessica (front desk) to the mix and it's a party at this office! She's super honest and helpful with everything from insurance stuff to picking out glasses/lenses to adjusting my current glasses too! read more