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    Claffey Pools

    3.1 (42 reviews)
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    Services - Claffey Pools

    Pool installation

    Pool remodeling

    Claffey Pools Photos

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    The last 2 photos are why we contacted Claffey. We were having issues with the brick flaking off into the pool. Their immediate response was at the pool was five years old and out of warranty. Truth of the matter is the pool was less than four years old but that's not an issue. Still no warranty. They said they would send someone out to give us a price to get it repaired. When he came out he told my wife that it happens a lot to that kind of stone. The water gets behind the stone and causes that. He also told her that these bad winters made it worse. The problem I have is they didn't mention that to us when choosing the stone, and this past winter was quite mild. Once I got their quote, I did called another spa repair company. I ended up going with them for several reasons, a little less expensive and I would not have to wait the 4-6 weeks before Claffey would be able to get to it. Pictures 2-6 shows the quality (or lack of) of Claffey's work. Some quotes from the people that repaired the spa are, "on the spillway where the stone and tile meet wasn't sealed right and the water started going into the back of the stone" and "missing concrete and there is a lot of hollow spaces on the front of the spa they filled in with broken tile." Once I saw the awful work that Claffey did I sent a mail to the guy that gave us the quote and I think his supervisor. All I asked was for Claffey to reimburse me the invoice to have the work repaired, which was cheaper than their price. The supervisor replied that he sent it to corporate and they would get with me by Monday. Instead of getting back with me, they had their attorney send me a letter (attached) stating the claim was denied, and if I had any questions I needed to speak with him. A pool is a long term commitment and I would recommend not going with a company that does this awful work and will not stand behind their mistakes. All I wanted was for them to do the right thing.

    Pool tile miter joint
    Erica S.

    Lots of over promising and under delivering from start to finish. Attitude from company completely changed once we signed the contract. We signed contract in October for pool build and we're told pool would start in November. Pool dig not occur until end of January and took a lot longer than expected. Poor communication from staff and we always felt out of the loop. Very poor quality of pool coping and very poor installation of pool tile. Claffey "fixed" these problems but overall dissatisfied with Claffey pools and would never recommend to anyone. Pool was finally finished with a different coping and tile than we originally picked out.

    Before

    After Snowmageddon our pool had set without circulation since February 14th. Will did an excellent job in our repair and our pool is crystal clear once again. Great job, Will and Claffey Pools! Thank you to all. Rhonda and Steve Hill

    Judy M.

    In the process of completing our Claffey pool. Yes, there has been delays BUT in our opinion not any thing Claffey did. Blame it on city permits, weather and building material As always, Claffey kept us updated and our pool manager (Heath) has ALWAYS been available for any of our numerous questions. We recommend without a doubt purchasing a pool from Claffey again. Sincerely, Jake and Judy Mitchell

    15' slide--design incorporated the retaining wall and makes upper level in backyard accessible from patio.
    Geoff D.

    Claffey was AMAZING. We started our new pool construction as soon as we closed on our house. After having 4 different designers give us largely the same design (including one designer who kept repeating, I'm giving you my pool, it's amazing--it wasn't), we were excited to hear Claffey say, "In unique spaces, you can sometimes get the most amazing results." They were great. The design was beautiful. Our construction supervisor was readily available and listened to all our concerns through the process. Once the water went in, we transitioned to their startup/finalization group who probably felt like they lived in our backyard doing everything from noting tile to replace to fixing boulders, removing frogs, and more. A week after we signed the "official" handoff taking the pool over, a torrential downpour destroyed the builder's retaining wall and flooded the pool. Claffey was there within the hour of rain stopping, assessed the issues and started helping remove excess water. They brought their team back out, cleared and installed more drains, flocked and cleaned the pool and within a week, the pool looked normal. (Side note, the builder's rebuilt the wall and landscapers came and fixed the destroyed landscape portion as well). They were there with us through it all--friendly, concerned, helpful, responsive. I have recommended them to several friends who all have had similar experiences.

    Mess in side yard
    Jennifer B.

    I'm sad to write a review like this. We are in the middle of a catastrophic remodel by Claffey-- a company that I have always heard had a good reputation. Our project demo started in January. It currently looks like the pictures. We have made some changes and updates, so we expect some delays. However, what we have experienced goes far beyond that. The designer was unavailable for any changes once the demo process began, so the simple process of repositioning some steps (prior to pouring concrete) took about 8 weeks. The tile was installed incorrectly which went unnoticed until we asked about it. If we want updates, we have to keep asking for them. We have heard several answers as to why there have been delays. We requested to speak to the owner, and we were given a supervising manager. No owner has ever contacted us. We have been repeatedly reassured that our project is a priority and just about everyone has been nice. But the work speaks for itself. Unfortunately, we just received an updated invoice that looks to have incorrectly stated the original total-- this would now be an overcharge of more than 50k for a project that has been ongoing for 5 months.

    Claffey Pool Remodel

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    My pump went down and Claffey came out and fixed it. Brian was very responsive and helpful installing the Aqualink app with the new setup.

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    Ryan did an outstanding job on my DE filter change out and offered good tips on pool maintenance.

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (29 reviews)

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

    Claffey Pools - poolservice - Updated May 2026

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