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Metroplex Pool

4.1 (25 reviews)
Open Open 24 hours

Services - Metroplex Pool

Pool installation

Pool maintenance

Metroplex Pool Photos

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Recommended Reviews - Metroplex Pool

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Pool
Krista A.

We could not be more thrilled with our experience with Metroplex Pool. From Ryan our designer who gave great insight, to Dustin and Josh our pool dig and installers (these guys were rockstars, they had the ground dug and pool installed within 3 days start to finish, incredible), to Ivan our Project Superintendent (his attention to detail and ensuring we understood how to maintain our pool was top notch, to Erika our Project Manager (she ensured our project moved along seamlessly), we have absolutely no regrets with who we chose to install our pool. I was incredibly particular on additions I wanted to our outdoor space. This team was able to meet all my expectation. Congrats to the owner Steve for employing such a wonderful and capable group of employees. I would not hesitate to recommend this company to anyone looking to install a fiberglass pool in the DFW area.

Pool
Richard M.

Metroplex Pools is the best in the business, hands down! From design, to pricing, to install, and to training and the equipment. I couldn't have imagined better service, communication, and execution. Don't bother calling anyone else, you won't find anyone better. Thank you team for a job well done!

Lines piled up caused light to break off
ApeKing K.

Five minutes, Five hours, Five days, Five months, Five years, does it really matter when the shoddy work was done? Harsh review? How about.... A truthful review? Own it Steve! The picture says everything anyone should know. Buyer beware. Clown show, seriously! This repair cost serious money. Leak detection $450, new light $699, cutting through concrete deck and digging out $1300 for the repair, water bill $700, and chemicals to fix the swamp $240. Yep that is almost $3400, thank you Metroplex. Posting a review to save another person from having this experience... Priceless.

September 2023.

Our family loves this pool! We began our process by choosing contractors who installed fiberglass pools based on research comparing gunite, fiberglass, and pool liners. We made the right choice! Our grandkids love the fact that this pool doesn't scratch them like their friends' gunite pools do. Metroplex Pools stood out for several reasons. This was the only company that gave us a price based on a complete concrete package that met our existing patio and our house, not just 3 feet around the pool. Steve, the owner of Metroplex Pool, came to our home to give us an estimate. We thought we would get a 28 ft long, 11 ft wide model. When Steve saw our backyard, he suggested a different model for not much more money. He suggested a 33 x 14 feet model, the Claremont, with a 4 step entry at one end of the pool. Due to disability, we had 2 handrails installed for easy access. It has 2 built-in benches, which are nice for sitting or use in various water exercises. I am so grateful for this because it allows for swimming laps and doing physical therapy in the pool. We weren't pressured to spend more than we needed to. Steve really listened to our needs. Once we signed our contract, the process was quick. This is where Erika took over as our project manager. She notified us every step of the way and served as our primary contact. Dustin headed our excavation and installed the pool and backfill. They saved a peach tree our granddaughter planted in the corner of the yard and were meticulous with everything. The concrete work and texture were next. I am so happy with the finished product. We chose texture $ over tile $, and have no regrets. Ivan installed our Hayward Omni Logic system and set it all up on our phones. We love the lights and easy controls. Maime cleaned the pool. It was amazing how fast that went. Once it was clean, we met Lori, who installed our handrails and taught us "pool school." She was so patient and thorough. We reached out to her on several occasions since our pool was complete for direction and were answered immediately. Our project was complete in August 2023.

Stephanie W.

We had a good experience with Metroplex Pools. He followed through with everything he promised he would do, and the finished product is beautiful. We swim every weekend. I am particularly impressed with the pool equipment he installs. The pump we have is very powerful. You can really suffer if your pump isn't strong enough. The lights look so great at night, and you can access your pump settings & lights through a phone app so it's extremely convenient. He sends out a team to clean and prep your pool prior to use, so when you jump in the first time, it looks, as promised, like the catalog. He has high standards, and wants to make sure you get the pool you want in a budget you can afford.

Fiberglass pool
Angelique P.

Metroplex pools did a great job on our pool! We are very excited for our beautiful addition in our backyard. Steve did a great job working with us even when we had a few hiccups in the process. I would highly recommend them.

12'-6" by 23' Reflection pool with textured concrete decking.

Steve was great to work with. He came to our house right away and suggested a backyard plan that was different than what we originally thought. He was right, and his plan worked out beautifully. Construction started two days after we signed the contract, and proceeded quickly, in spite of rainy weather in January and February. Shane and Chris did a great job, as did all the other people involved in the installation and concrete work. We're very happy that we went with a fiberglass pool from Metroplex!

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9 months ago

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2 months ago

Business owner information

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Steven F.

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7 months ago

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1 year ago

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1 year ago

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1 year ago

Great work, amazing communication, beautiful pool, and super quick installation even with solid rock!

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1 year ago

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1 year ago

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3 years ago

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Steve F.

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1 year ago

5 star for prompt and quality aftercare service on the pool Panel. @Ivan - thank you!

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2 years ago

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6 years ago

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2 years ago

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2 years ago

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2 years ago

My pool came out amazing in the end. I am happy with the results of my pool from Metroplex!

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7 years ago

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6 years ago

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6 years ago

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8 years ago

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6 years ago

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4 years ago

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5 years ago

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5 years ago

Started strong then never followed through on bid. Got one, asked for more detail, waited three days, followed up and got nothing.

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8 years ago

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7 years ago

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Review Highlights - Metroplex Pool

Congrats to the owner Steve for employing such a wonderful and capable group of employees.

Mentioned in 16 reviews

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GP&A Pool Services - Our Business Card

GP&A Pool Services

(29 reviews)

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

Classic Tile & Plaster - Pool remodel in Dallas

Classic Tile & Plaster

(25 reviews)

We selected Classic Pool and Plaster to replace our plaster, coping, mastic, and LED color lights…read more Installation started March 25, 2024 and finished April 5, 2024 due to all the rain. We decided on Classic because they didn't contract work out and had great reviews. We are happy with our selection the teams did a great job and great communication through out the process. Class was proactive and very detailed with their communication nearly addressing everything. The payment scheduled was specific upon completion of each part of the project, it was split into 4 parts. The crews were friendly and their cleanup was outstanding A+. I would offer the following items to include in their great information packet of what to expect so the homeowners can better prepare. Parking - There were a couple times I arrived home and was unable to park in the garage as the work team had either blocked or parked in the driveway. Access to water - The teams need access to your water hose and faucet. If I had known the front yard water faucet would have been used I would have prepared by removing my garden décor instead of having it knocked over. Dust - My patio furniture, décor, and plants were covered in dust. Had I known what to expect I would have moved the items or covered them. I learned by day two. Again, very very minor tweaks to an already great informative process. I would definitely use Classic again! We are very happy with the outcome!

We had our pool resurfaced with this company 18 months ago. We have been losing water daily over…read morethe past 2 months and have had leak detection tests done. we conducted another detailed leak detection test yesterday. During the test it was discovered that the water jets for incoming water were plastered over their seals. This prevented our technician from unscrewing the face of the jet. I immediately called Classic and asked to speak with a service manager. Upon being told that there was no one in the office to help, I asked to have some one call me back. I was told they would "discuss my problem" in their 4:00 meeting. And, if warranted, they would call me back. Nobody called back. We can't access the jet without braking the plaster. Turseff is the customer office contact and Seth is the remodel manager. I really planned on hearing back from one of you, or both of you. Shame on you both for not taking my issue seriously. Your workmanship was not acceptable and you should both be ashamed for the way this issue was handled by you. I don't typically subscribe to sharing my opinion in this form, but you have left me feeling unimportant and you couldn't care less. We are beyond disappointed and will not forget this. Your customer service skills are invisible and suck!

Metroplex Pool - poolservice - Updated May 2026

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