We were very frustrated from start to finish and are usually easy going. We met at Al's Pizza upstairs and did not appreciate the guide taking exception to a group stating they had their certificates outside and his comment to be heard was who do they think I am to go out to get their certificates.To myself, I could understand but don't play that out in front of guests. We were suppose to go to 4 places but only made it to 3 and there were no specials offered at any of the stops and if there were, they were not relayed to the group. In fact, the tour guide did not even go inside the 3rd place only to say well this concludes the tour before going in...ugh. The 1st place only had 1 bartender working and we felt bad for her but she told us it is like this all the time due to under staffing. Why would the tour continue to be patron this establishment?? This is the reason we only made it to 3 places. The tour guide should have extended to a 4th place as this was not our fault and he said he did not have any other tours that evening. The 2nd place was a cigar bar and we along with what appeared to be the entire group, did not smoke and even if we did, is a very poor choice for a group tour. Many of us went the neighboring pub to get a drink...just disappointed overall. I now the tour guide can make or break a good tour and the majority are probably good but not this night. read more