I reached out through Facebook Messenger since calling at normal hours never seemed to happen, and…read moreAshley was incredibly responsive and helpful in planning my kids' birthday party stop at everyone's favorite fast-food spot. I came with 23 kids on a Wednesday evening, and the staff handled our crew wonderfully. The dining room was clean, there was plenty of seating, and everything ran smoothly. We did a partial catering order and added waffle fries when we arrived -- the nugget tray, sandwiches, and fries were a huge hit! The food was hot, fresh, and the staff had plates, utensils, and plenty of sauces ready to go. The best surprise? The manager had gifts waiting for my kids, and now everyone at school apparently wants a Chick-fil-A water bottle! Huge thanks to the staff for welcoming my loud, energetic bunch with kindness and patience. This was such a fun highlight of the birthday celebration!

Service & food are always incredible!! Everyone is so kind & the food comes out quickly. Best chick…read morefil a in the area, hands down.

Great food!!! This restaurant has been here for decades and a staple in Lackawanna!!!!read more

Another of many trips to this under utilized spot. Got a very good Beef on Weck sandwich with small…read moreorder of fries and a large Birch Beer. Put this place on your "try" list.

Stopped at this gas station to pick up some Chester's chicken! Heard it was good for years today…read morewas the day to try! Friendly guy helping me at the back of the store for my 8 piece chicken. I wanted coleslaw but didn't have any left so I just got the chicken price was right took it home was crispy and had a slight tang very good next time hope they have some sides

From the owner: Chester's Chicken is hand breaded and cooked fresh in small batches throughout the day. Fast food…read morewith a homemade taste.

the only place i know that posts limited hours and then closes early on the limited hours…read more We go by yours Hours to plan things. then we have to go elsewhere cause your not open on 5 pm on a Saturday. It's sad. but go bills.

We put an order in, they accepted and waited till the order was supposed to be delivered then…read morecanceled the order out of the blue. We won't be ordering from here again. What a joke.

I decided to stop on the way home from work on one of our recent very cold days, we had never tried…read moreDave's and I was intrigued by the hot chicken concept. The three stars is for the food. The chicken itself is outstanding, and the French fries are also really good. I found the service a bit lacking, thus only three stars. It was not crowded. I walked in and there was one group eating and one person waiting for food. The person who took my order was friendly and helpful. However, I placed my order, paid and was given my receipt and a "buzzer" and I waited. The thing that irked me is that I saw my order come from the kitchen, handed from a cook to an employee on the other side of the window, who kept talking and talking and talking to the cook while my food was sitting there. All she needed to do was put the order into the plastic bag, but for about five minutes talked to the cook and kept her back to the customer area, as did the other employees. I saw other employees walking around, there were more staff than customers, but I don't know what they were accomplishing. But my order still waited as they all talked. She eventually very, very slowly added the box with my food to the plastic bag and finally I received my order. Why did it take so long to put my order into a plastic bag and give it to me? The "sliders" are actually a full size sandwich, don't let the name fool you. It was delicious, if slightly cool from sitting at the counter. However, I don't like to patronize a business that has no real management on premises making sure that the staff is engaged. This never happens at Chick Fil-A. I will give them another chance because the food was so good.

I am a big fan of hot chicken. Whether it's actually in Nashville or anywhere in Buffalo, I always…read morehave to give it a try. My wife had never tried Dave's before so we were running errands and decided to stop in. We ordered it for pick up because of the snow storm and the amount of snow in the parking lot was our sign to take it home. We walked in and this location is huge. It is a really nice location inside and I like how they have a tv screen that tracks your order for you so you know when it's ready. So cool. Our order was being packed up as I walked in so perfect timing. The food itself was great! I ended up going with one medium and one hot. There is definitely a jump up in spiciness between the two levels and they are very flavorful with the spice, not just a blind heat. These sliders are HUGE. They really fill you up and the fries are perfect. Love the seasoning and the crinkle cut. We will definitely be back for more and this is a great place when you're looking for that hot chicken fix.

Food was delicious and definitely a treat . My daughter had her burger traditionally with a bun and…read morea little order of Cajun fries . Mine was a lettuce wrap. We would order again .

Very poorly run and terrible customer service from Management--Had a simple online order mistake on…read moreMay 16th, received a little cheeseburger when I ordered a regular cheeseburger, left a complaint through their app and received the following email on May 18th: Hello, my name is Dallis. I'm the Gm here at Five Guys in Hamburg, reaching out regarding the complaint you left online. I'm so sorry they got your order wrong. I can re-make the order for you or I can mail out 2 $10 comp cards. Just let me know which one you prefer or if there is a different solution I can provide for you. My reply: Thank you-the 2 $10 comp cards would be sufficient. I appreciate the prompt response; we have never had an issue at your establishment before so I know this was just an unfortunate mistake. I left my address for the manager. This was the last time I heard anything from management--no further response, no comp cards, nothing. I sent a follow-up email about 2 weeks later: Hello, I reached out over two weeks ago to your email apologizing for my wrong order and offering to send me 2 $10 comp cards to which I accepted. I have not received anything as of yet; just curious as to whether or not those will be sent or if some other compensation will occur. Thank you, No response from management to that e-mail as well. To be disappointed would be an understatement; basic customer service skills by restaurants to fix mistakes that THEY MADE appear to be a thing of the past. While I would still appreciate any kind of communication from management, I will not be holding out hope as they clearly do not value their patrons.

I love Red Top. On a gloomy day it has still had people…read moreclamoring for their food. The hotdog was fantastic. I had a chili dog. It was nicely charcol grilled-wonderful. Totally different from Ted's. I think I like this better. At just over $5, this is a terrific place to bring your dog. It's very dog friendly. No bathrooms. Takes credit cards. No indoor seating. Overall, Red Top is a nice old timey place to be by the lake. I highly recommend this joint.

The food never disappoints and those fries are to die for! Not to mention the delicious old…read morefashioned milk shakes! Yum! Perfect spot to take the grandkids and watch the lake!!

I don't take stars off for slow moving lines or abrasive service. If I did, then I would. But…read moreplaces like this are an institution and there aren't enough of them left. The future looks like Chipotle clones and Cava copies. If you like that future, have fun there. I won't be joining you. It's a good thing the name isn't written backwards otherwise you'd be in Det's. And then there would be Det collectors and you know how mean those guys can be. What to get: Polish! Polish! Polish! I'm not talking about your mani, but your dog! No not that dog, I mean the hot dog you order here! What else: Footlong dog, and I'm not talking about your man, you wish. Anything else: Yes. (shakes like a piece of chocolate). What was that? It's a chocolate shake! The service isn't always great but that can be said about every Ted's. It just depends which one of the 74 teenagers working at the place, that you get serving you. It's quint-essential Buffalo. Not that it's essential to have quints in Buffalo. Twins or triplets will do. Too expensive. But you must visit Ted's at least once to see what you think. Personally we just have cats, but we practice making babies constantly. They're a wonderful place. Their sausages are phenomenal, especially the Polish, the Footlong is great too. You absolutely must try the Polish, it shoots hot juice into my mouth even more expertly than any man I've ever met. It's just so damn delicious. Give it a try and see what I mean. They don't take phone orders (they should). Their Italian sausage is excellent, their burgers are nice, their footlongs and regular dogs are better, and their Polish is the piece-de-resistance, whatever that means. Perhaps you can use it to resist the fascists of new America, they're sadly on Yelp too. I can name them. For a small fee. It's good. Very good. And their chocolate milkshakes (with malt added) are muy excelente, if a little smallente. But also not as expensive as some shakes in the area and every bit as tasty. Ted's always disappoints me price wise. It looks cheap but next thing you know it's more than $10 for more than a snack. But it's excellent so I put up with it. Not a satisfying meal, but a wonderful snack. Which is why Akon did that song "Snack That" which was about Ted's. The Loganberry is also awesome, by the way. Just about twice as sweet as it should be. Made with real sugar. I recommend doing it 1 part water, 1 part Loganberry. Yours Sincerely, Ted Theodore Loganberry

Had a hamburger and chocolate milkshake. The hamburger didn't seem like real meat---no flavor. We…read morealways got the milkshake and liked it, but now they make it with soft serve ice cream and it doesn't have as good a flavor or consistency like it did when they used the hard ice cream. Bad experience.