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Citi Car Wash

3.6 (122 reviews)
Open 8:00 am - 6:00 pm
Updated 2 months ago

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Response time

10 minutes

Response rate

10%

Services - Citi Car Wash

Auto detailing work

Oil changes

Paint and exterior protection

7 More Services

Car wash

Engine cleaning

Interior detailing

Protection

Handwashing

Tunnel wash

Wheel and rim detailing

Citi Car Wash Photos

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Recommended Reviews - Citi Car Wash

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Reviews With Photos

Ive been here a couple of times-- it's kind of hit or miss-ish depending on who's cleaning but it's never been so bad. I'd have to tell them to clean a part they missed but not like this last time earlier last week. 1. They didn't even tell us our car was done 2. No one knew where our key was 3. Because they thought they'd get a bigger tip for a Mercedes vs my Honda they gave zero attention in cleaning my car properly. Reason why I know, I speak Spanish which they were unaware and could them speaking about it. The hood of my HR-V was still dripping, from top to bottom barely has a rag ran over it-- 2/4 tires were left partially scrubbed. It had so much of the armor on the tire and rims it was also dripping and white like when you put on too much lotion. The window wasn't even dried properly, you could tell it just went through the washer but never actually dried. So so many problems this time it was insane. I could have washed it myself better which I normally do but every other month I go to Citi instead-- wasted $39.99 plus tax on my car being ignored because they thought the person in the higher end car would tip them more. To make things even better the person didn't even end up tipping them which they all complained about. I would have tipped too but again I speak Spanish and heard their whole exchange between employees.

Our favorite Car wash spot in GLENDALE
Suzy B.

We love this Carwash in GLENDALE on Broadway, excellent hardworking and professional work. Excellent management, clean service and very hardworking staff working hard in this heat. Thank you

Be careful if you seat on this massage chair the owner of this place will yell at you even if you paid for it!
Kate A.

I had the absolute worst experience at this car wash service. I paid for a massage chair in the waiting area and as soon as my time was up, the staff rudely approached me and told me I couldn't sit there without paying. I tried to explain that I had already paid. So after 5 minutes of the massage I was about to get up from the chair, but another staff member, he seemed to be the owner of that place, rushed to me and demanded that I should get up immediately from the chair because the beeping sound of the massage chair was apparently disrupting him. I was so shocked! Shame on men who can afford to treat women so humiliatingly. The lack of customer service and blatant disrespect shown to me was completely unacceptable. I will never be returning to this car wash service again and I strongly advise others to steer clear as well. Absolutely terrible experience!!!!

Waxing after claying.

Love this car wash center. Service is excellent. Brought my car in for Clay and Wax. After all was done. The car was still a little sandy with several missed spots. The manager saw it and gave the workers a good lecture to do the job properly. They re-do the complete whole job all over again from wash to clay n wax. The waiting area Citi Grill also has great clean interior spaces to do your work or coffee while you wait. Coffee and food are available at very reasonable prices.

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5 months ago

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4 months ago

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6 months ago

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3 months ago

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9 months ago

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3 months ago

They always give exceptional customer service and a great car wash for a great price.

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2 years ago

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9 months ago

Excellent equipment, rational prices, hard working employees, always polite---opens early, closes late, great for working folks--

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6 months ago

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2 years ago

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11 months ago

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4 months ago

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11 months ago

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9 months ago

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1 year ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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7 months ago

must correct my review and apologize. I found my belongings there were just misplaced during washing

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1 year ago

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1 year ago

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1 year ago

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6 months ago

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2 years ago

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1 year ago

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1 year ago

Para todos mis Latinos acá está bien y a buenos precios. son amables y profesionales los recomiendo

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2 years ago

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1 year ago

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10 months ago

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2 years ago

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1 year ago

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1 year ago

I come here to get a oil change and they wash my car and do a nice job. Always very clean. You can also get a sandwich while you wait.

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1 year ago

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Citi Car Wash Reviews in Other Languages

Ask the Community - Citi Car Wash

What is your exact location?

Broadway and Columbus. Across the street from the Galleria parking lot.

How much is the car wash?

it depends which package you want but the was plus armorall is 19.99.

Don’t See Your Question? Ask Away!

Review Highlights - Citi Car Wash

Great service and Alex, one of the employees, took the time to make sure that the car was spotless.

Mentioned in 2 reviews

Read more highlights

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Glendale Self Serve Car Wash

Glendale Self Serve Car Wash

(77 reviews)

Best self service car wash ever! I drove 25 minutes to get here and it was worth it! JOEL who works…read morehere kindly and patiently walked me through each of the settings on the dial and assured me that the equipment and soaps and sprays were high quality. They are! I will be coming back despite the 25 minute drive time because the service (from Joel) and the product (my clean car) are worth it. Also, it is a great value. I left feeling happy and you will too!

I'm really disappointed with my experience at this self-service car wash. I specifically used the…read more"spot-free rinse" for over 6 minutes and made multiple passes over the entire truck. The whole point of paying extra for spot-free rinse is to avoid water spots and mineral buildup after drying. After finishing, I blew the truck dry like I always do, and when I checked it later, the entire truck was covered in white water spots and mineral residue -- exactly like it had been rinsed with regular tap water. Honestly, the truck looked better before I washed it. What makes this even more frustrating is that there's another self wash near my house called Zeavy Self Wash that uses almost the exact same setup -- same layout, colors, card readers, everything -- and I have NEVER had this problem there. Their spot-free rinse actually works. I've used this location before without issues, but this time it clearly seems like the spot-free system either wasn't maintained properly or wasn't working at all. I ended up spending around $20 just to create more work for myself and now I have to rewash or detail the truck to remove all the mineral spotting. And I have been using self car washes for over 15 years almost minimum once a week. So I'm not new to this or I didn't do anything wrong. I even added time almost double what it gives you with eight dollars and paid I think $15 If you care about keeping your paint clean and spot-free, be careful here.

Wash With Class - After my visit! Best car wash in town...

Wash With Class

(68 reviews)

Great car wash experience for a reasonable price in Burbank. Definitely will come again if I'm in…read morethe area!

This was my first time coming here, the staff did a wonderful job in answering my questions and…read moreguiding me through the process. It took about an hour for the wash to be complete. Depending on the package, they vacuum the inside, wipe down the interior, and do a classic exterior wash. My package was supposed to come with an air freshener but I didn't get one and forgot to ask before leaving. The carpet was vacuumed well inside the vehicle, I do feel the seats could have gotten more attention. There was still some dust and dirt left on my glove box. The tires were polished and shiny. The hub caps needed more attention, some dirt and grime was left behind. My biggest dissatisfaction was the exterior wash, which is why I came here in the first place. I picked a mid tier package, to hopefully get a little more attention to detail, especially since my car was pretty dirty, but maybe I needed to pick something a bit more expensive. There was still a lot of dust and dirt on all sides of the vehicle. The front bumper had some bugs and tree sap that were not removed. My door jams still had some dirt. There was tree sap left on the roof of my car as well. The bugs and tree sap I can understand, as that can be quite difficult to remove, but the dirt left over was a bit confusing to me. I'd compare the quality of the exterior wash to a drive thru car wash with a bit more attention to detail. Overall, I'd say the result was just "ok" at best. I think I would come back to try a more expensive package to see if I get some better results. I am thankful for the wash though, my car needed it, but I think I had higher expectations that just weren't met.

Citi Car Wash - carwash - Updated May 2026

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