LISTEN UP EVERYBODY!!! Looking for Quality Service with a smile I found it here at Jiffy Lube in Burbank. They were completely thorough making sure that needs were done, no over sell, just recommendations as it should be. I highly recommend this location as a one stop shop. Special shout out to Eileen, Nelson, Damian and Alfredo for providing great customer service at it's finest! Good job! Much regards Adrien M read more

Gotta give credit where it's due! Best jiffy lube I got my car serviced at for an oil change. Fast, quality and honest work. Also great customer service from all the technicians and staff. Thank you. read more

Take the work truck in for fleet services . Depending the area I visit the local Jiffy , today was Burbank and I must say they are really efficient , friendly and detail with the scope of work they provide. Thank you Richard , Nick , Kenny , Andrew and everyone Shout out to the others Fatim , Alfredo , Damian read more

In a world full of boys, be a man like Nicky. The first guy that helped me immediately tried to up sale me on my oil change and I just knew there was a cheaper option. When Nicky came over, he was so nice and easy to talk to that I requested the cheapest option and he delivered. We had a nice conversation and he was beyond helpful. Even with asking for the cheapest option twice, the first guy came with the payment with the more expensive option listed. I don't know what men gain by trying to make women pay more for car maintenance but it's ridiculous. Thank you so much Nicky for being someone that women can trust. I will be back to request you! read more

This is my go to spot, very convenient never wait everyone is friendly and on point very professional. Fair price I always come here the best ever team. I got my oil change and my CVT done. Richard greeted me with a huge smile. Daniel was very polite. Kenny worked on my car and Nicolas very knowledgable. Anthony ran a very tight ship. Thank you, fellas. You guys are doing an incredible job. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Burbank, California

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A Big Thank You to Kenny, Richard and Antony for working on my dads car. You all were awesome. Great Team work read more

Went in for a last minute oil change before having travel for Thanksgiving tomorrow. We were helped immediately. The service was quick and easy and everyone that we came into contact with was very friendly and professional. Our technicians for the day were: Nicholas, Andrew, Daniel M, and Daniel P. Each and every one of them were super pleasant. We also used a $15 off coupon which made the service just about $100. We will definitely be back for our next oil change! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Burbank, California

Wow! I usually go to the Jiffy Lube by my home but stopped in this one instead. The staff was so hospitable and helpful. My car was addressed quickly and promptly. I will be coming to this location from now on! read more

The team here provide a great service and they're efficient. Coming from a repeat customer. Highly recommend.

Came here for a much needed oil change. Not only were they fast and efficient but provided great service. I was in and out within 15 min. Only because I was on a time schedule, I would have gotten other services done because they just know what they are doing here. The value was solid, especially considering the quick turnaround and thorough service Thank you to Daniel and Alfredo for providing great customer service. Actually, they were all so friendly and professional. I would recommend this specific location, for sure. I did pay $105 (and that's with the coupon) but I'd come back, especially if I need it done quick. Ps/ don't forget to grab a $15 off your oil change coupon off their website ;) read more

Everyone was so friendly and informative about what my vehicle needed! Thank you Anthony R. Alexis M and Daniel M. !! Fastest oil service I've ever had. read more

This is by far the best Jiffy Lube that I have ever been to! The staff Nicholas, Carlos, Fatim, and Robert were all very kind, polite, professional, and great at what they do! I have never witnessed a team of employees work so well together. Which is a direct reflection of their manager Nicholas! I highly recommend going to this location. This best service I have ever received at Jiffy Lube! I will be going back to this location from now on! Loyal customer read more

My husband took his very old but running truck in for an oil and differential fluid change. When he drove out, within a mile his coolant leaked out and temperature shot up. He drove it back and a clamp between hoses had broken. We totally understand that it is old, but they basically backed off to be sure they weren't liable and gave him very little help. He walked to the auto parts store himself in the heat and back to buy coolant and the clamp. He asked for some pliers and was reluctantly given some. In addition, one of the female Employees told him he needed to go outside when he questioned them. Definitely wanted to wash their hands of the situation. My issue is, we get it is an older vehicle but the lack of compassion or even just listening and answering some basic questions would have been helpful. Not sending off in the heat to walk to the nearest auto supply store and acting like he was the problem. I have gone to this Jiffy Lube for 17 years with all of my vehicles and will not be returning. I wish I would have read some of the recent reviews before he went there today. A very expensive lesson learned from this oil change. I will also be sure that everyone I know in town knows to take their business elsewhere. read more

Quick and knowledgeable staff. Very pleasant and easy as well. Good experience!!!! The guys are very professional read more

When I arrived, I mentioned that I had received a $20 coupon sent to me online this morning. I mentioned it a couple of times. They escorted me to the waiting area and said OK. After the service was completed, I presented the coupon which they would not take. He did offer me $15 off instead. He said their store did not participate with that ad. He did offer to give me $5 in cash. The point was I mentioned it, and they never said they wouldn't accept the coupon. Be careful when expected a discount using Jiffy Lube's own coupon, which may not be accepted!! read more

Nick and the guys were awesome as always!!! No hassles in and out in a hurry and as always the guys were curious and out going. Thank you

I came to this location because it was the closest Jiffy Lube near me at the time. There was no line, so I was seen quickly for an oil change. However, I felt rushed - comments below: They did my oil change, great. Another gentleman cleaned my windshield and put air in my tires. Showed me the engine filter was fine, offered to check my cabin filter, which I refused. I think the level of customer service wasn't fully there. My idea of a 5/5 experience at Jiffy Lube is where they walk you through a list of recommendations for your vehicle. I had all intentions of purchasing whatever was recommended at this visit, since my last jiffy lube visit I was told to get something done at my next visit. I wasn't shown that new oil was placed, because I'm used to them showing me the stick that has new oil. I left there wondering if new oil was actually put in. Jiffy Lube, in the past, has even gone above and beyond and reset my setting in my car so that the message that maintenance was required was removed. Giving out 3 stars because of what my expectations of a 5/5 experience is based off. I feel like this location missed out on a sales opportunity to increase revenue. read more

I came in for an oil change. All the staff are friendly and knowledgeable. I also had my cabin air filter changed after their recommendation and showed me the condition of my filter. I always feel great after leaving knowing my car is being taken care of. thank you. read more

Incredible service all around!!! Super fast! And a very kind and professional staff. Really the best place to go for an oil change!

Outstanding service I spoke to nick about a rideshare inspection. $29.99 compared to other places charging $40? For visual inspection. Came in stayed in the car, got direct approval and drove away in less than 10 min. read more

This place absolutely sucks. Management is condescending and talks in circles, constantly deflecting and not owning up to mistakes. The most dishonest and slimey place. If you need work done in Burbank, go to Gregs tune up, if you need work done outside of LA, go literally any where except Jiffy Lube. I talked to one worker who actually treated me like a human being. I feel bad for him having to work under such a toxic, grimey, and crooked boss. They essentially put a band aid on a bullet wound and then told me to go to a mechanic, for a mistake THEY made during my last oil change. Even the Los Feliz location told me that the Burbank location should fix the damage they did. But instead the manager deflected all of my issues that he should've been fixing or refunding. On top of all of this... The oil change is $40+ more than Valvoline. read more

Great value for change oil package. On top of replacing oil and oil filter, it checked all fluid levels and topped up the windshield washer fluid. for the additional coolant they were charging extra. For some reason, they did not check the air filter and cabin filter. They did a battery test and used a strip to test condition of the brake fluid. They also checked the tire pressure, the wiper blades and all the light bulbs. read more

Great Service on a Busy Day! I stopped by Jiffy Lube today on Thanksgiving Eve, fully expecting long waits and stressed-out staff. Instead, I had one of the best service experiences I've had in a long time! Even with the holiday rush, everyone there was friendly, professional, and on top of things. They greeted me right away, walked me through everything clearly, and worked efficiently without making me feel rushed. The whole team had a great attitude even on a day when they could've easily been overwhelmed, and it really made a difference. Huge thanks to the crew for taking such good care of my car and keeping the vibe positive during the holiday chaos. I'll definitely be coming back! read more

Great service from Daniel and Anthony at this location. They explained things thoroughly and the service was great!

Fast, efficient, and friendly. Everything you would want in an oil change. I especially appreciate the window stickers that lets me know when to come back for another oil change. I wish I had a window sticker for everything in my life. read more

Fast and easy oil change - didn't even have to get out of my car. Nicholas T. was great - he even pointed out that my new wipers weren't working because some plastic cover was still on it. Lol! read more

Needed a quick oil change over a lunch break off the Disney lot, and these guys were helpful, fast, professional, and efficient. Five stars for Nick and the rest of the team here, no notes, and much appreciated. I'll be back through in about 5,000 miles. read more

Richard and Alfredo were incredibly helpful and kind when we came in unexpectedly before hitting the road for a family trip. This is not the first time I've brought my car to this specific Jiffy Lube and each time I've been met with professionalism, speedy work, and friendliness! Thanks guys! read more

Nick and the crew were great. Got me in and out of there in a "jiffy." Give that dude a raise, he deserves it.

Went to get an Uber inspection, and they were very thorough. And quick. Nick was superb, and so was Alfredo. Thank You Very Much for the speedy service and top notch quality read more

Great and prompt service. Total professionals. Full disclosure with other services available.

jiffy lube is my favorite place to get my oil change because of their top off policy - get a free top off within 3,000 miles of your last oil change at the location you got the oil change at. I used to frequent the Sherman Oaks location often, but since I moved I needed a new location. This one was located on the corner of victory and olive. The service was excellent! Alexis was great! Looked at all the things - tire pressure, air filters, oil levels and wipers. Used a coupon that I found on the jiffy lube website for $15 off. Paid about $100 for my oil change. Will definitely come back in the future! read more

My wife and I brought our cars. Efficient and fast! Great communication. Well managed operation.

Best people + location! Ty Fatim & Damian for your incredible service. This is the best place to get an oil change, hands down. read more

Great service! Quick and very informative. Clean waiting room. Alfredo explained thoroughly everything that was performed on my car and informed me of potential future changes. Thank you again! read more

Great fast service and helpful team. Always a breeze coming here. Shout out to Fatim, Daniel, Nicky, & Andrew!

Great friendly and efficient!! I thought I was just coming in for an oil change with plans to make several other automotive stops to get my car all fixed up but the boys at JifffyLube took care of everything. read more

Nick was super helpful and very kind! I came in to get new fluids and it was cool to see the mileage numbers and hear their recommendations.

Had a pleasant and impressive experience recently for an oil change here. I was able to stay in my car with my dog while they did the service. The staff are friendly and knowledgeable. Very reasonable price. They not only changed my oil, they checked my tires for inflation, washed my front window, etc. All done quickly and efficiently. read more

Incredible fast and helpful, Anthony R. Recommend an engine treatment oil because my car has been burning oil faster. The goal is to extend the life of my car as long as possible read more