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    Pit Stop Automotive Burbank

    4.8 (33 reviews)
    Closed • 7:00 am - 5:30 pm

    Services - Pit Stop Automotive Burbank

    Auto brake repair

    Auto engine repair

    Pit Stop Automotive Burbank Photos

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    1963 Cadillac Coupe deville
    Shaun O.

    Aaron @ pit stop thank you sir ! You have helped to keep my car on the road daily for almost 2 years now. I wouldn't take my Cadillac anywhere else. If you have a classic that you drive daily, or any car for that matter I would highly recommend pit stop as they are very reasonable, knowledgeable and reliable.

    spacer that I put on myself without tools.
    Cory G.

    Where do I start. I hate writing reviews. especially negative ones. I recently purchased a spacer leveling type lift to be installed on my SUV for just over $400 so that I could install some larger tires on my car. I asked pit stop if they would be able to install them and they said that it shouldn't be a problem. Once pit stop received my vehicle they determined that they had no idea how to do it. I'm not a mechanic but I am fairly mechanically inclined and believed them so I went ahead and ordered a full suspension lift kit for the vehicle for $1200 plus shipping. I'm not able to return the leveling kit once the box is opened since the company can't resell items the could have potentially been installed and uninstalled. Pit stop installed the lift kit I purchased and installed the new tires I had purchased for the vehicle (The tires were purchased after I made a specific trip over to pit stop to make sure that the tires I was ordering would fit). I received a call from pit stop once the car was "done" to go pick up the car. When I got to the shop I noticed the car wasn't lifted and that the front two tires were not able to fully turn left or right without tearing up the inside of my wheel wells in the front. All four tire sensors were also non functioning. (Aaron told me to just "take it down the street" to a separate mechanic so the he didn't have to deal with it.) The shop failed to realize that the springs I ordered were not lift springs but lowering springs. It cost me almost $1000 to have the kit installed. I finally looked at the stock suspension myself as it was out of the car and no longer on the vehicle and then looked at the original spacer lift that I had purchased for $400 and it took me about 3 minutes without any tools to put one of the spacers on one of the rear shocks where it was supposed to go. I sent aaron a photo of what I had figured out with no response. I have also asked him 5 separate times what it would cost to have new springs put on the lift suspension and he's yet to even get back to me. Side note: I also own an RV rental business and have been taking my fleet to this shop with it's previous owner for years. When aaron purchased pit stop from Ron he inherited their clientele as well. You'd think they would want to keep a regular customer happy. I have now taken my vehicle to a different mechanic and am in the process of swapping the aftermarket suspension out for the original suspension with the spacers installed. Some how not an issue for this other mechanic. This will also cost me $1000. My advice, take your vehicle somewhere else. Unless you enjoy completely wasting money and time. I'll leave this review up until they find a way to fix what happened. below is a picture of the original suspension with the spacer i installed after 3 minutes of tinkering. The second photo is a picture of the aftermarket suspension with what is clearly a spring that is too small for the shock. How they didn't know that this spring was too small is only reflective of their lack of experience.

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    Ask the Community - Pit Stop Automotive Burbank

    Review Highlights - Pit Stop Automotive Burbank

    “No more going to the dealership anymore (they keep my car for weeks and charge at least 4x what Aaron charged).”

    Mentioned in 19 reviews

    Read more highlights

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    Costco Burbank Tire Center - Here for tires.

    Costco Burbank Tire Center

    (126 reviews)

    Checked out all wheels. Found nail puncture. No charge…read more Very busy. Recommend that you make an appointment and don't just walk in.

    One star. I brought my car in at 10am because I had a nail in one of my run flat tires. The…read moreemployee looked at a picture of it, saw the nail, and said it was fixable. They had no appointments open, so he told me to come back at 3pm and that I would be fine driving on it for up to fifty miles until then. I drove less than ten. When I came back at 3pm, another employee by the name of Luis suddenly said the tire was more damaged than they originally thought and needed a full replacement. He even told me that if I had come in earlier, or driven on it less, it probably would have been fine. That was frustrating to hear, since coming back later was exactly what another employee told me to do in the first place. I pointed out that their advice to wait until 3pm was what caused the extra damage, and asked if I could get a discount because of that. He said it was not their fault, it was the tire manufacturer's fault, and that I should take it up with them after buying the new tire. Luis: "Well, if we gave everyone a discount, we'd run out of business" Me: "Aren't you guys a literal Fortune 500 Company" Luis: "What's a Fortnite 500 Company" He said they would have to order a new tire, and that he would call me the next day so I could come in and get it installed. He also mentioned that I could probably get a refund from the tire company and maybe even press charges, and that I should take a picture of the tire once it came off. That call never came. I had to call them twice the following day just to figure out what was going on. When I finally got through the second time, he told me the tire had already arrived, but said I would have to come in another day. I kept pushing back and reminding him that coming in the same day was what had originally been promised to me. After I kept asking, he finally gave in, but made it feel like he was doing me some kind of favor rather than just honoring what he had already told me. I drive for work, so all this back and forth meant missing more work just to deal with this. Once I finally made it in, I had to remind him myself that I needed to take a picture of the tire once it came off, since he had brought that up the day before. When they removed it, I looked at it myself. There were a few small creases on the side, but nothing that looked like it warranted a full replacement. I asked what would have happened if they had just patched it instead. He said I most likely would have been fine, but they did not want me to take the risk. He saw I was annoyed by his response and that I bought an unnecessary new tire, so then he switched gears and tried to scare me into continuing the purchase by saying if I went somewhere else and the tire failed, I could end up damaging someone's car or hurting them, and then they could press charges against me. He was really trying to make the point that I should not go anywhere to fix the tire. I asked for a refund instead. He said it would be a long and arduous process, I called his bluff and told him to go ahead. He pressed one button and said, all done! His spongebob watch went off and he said to himself "Oh boy! 5 PM! Time for din din with the family!" (admittedly wholesome). He then clocked off, removed his costco uniform, put on his youth size 5 Jordan shoe, and left without communicating the status of my car to the rest of his team. I had to ask other employees about my car, and after an hour, I finally got it back. I waited 30 minutes to get my old tire off, and after asking for the refund, waited another hour to receive my car back and get my old tire put back on, which felt more like punishment for not buying the new tire than an actual wait time. After exiting and driving pass Luis in the parking lot trying to trick the next punk into letting him hitch hike a ride home, I drove straight to American Tire Co down the street. They looked at the same tire, said it was fine, and patched it for free in a matter of minutes. Me: "Is it fixable?" American Tire Co: "What? Is what fixable?" Me: "The small nail in the tire" American Tire Co: "Yeah? Why wouldn't it be?" Me: *Clenches fist* "Luiiiissss....." I never go out of my way to one star on Yelp, but this experience was frustrating enough that the employee by the name of Luis at the Costco Burbank Tire Center singlehandedly pulled me out of my hate-reviewing retirement just to leave this one star review for the first time 11 years, and honestly, that's pretty astounding, so great job buddy!

    Mountain View Tire & Auto Service

    Mountain View Tire & Auto Service

    (345 reviews)

    McNeil

    My husband recently found this place because they are open on Sundays, and they've become our go-to…read morefor oil changes and basic car maintenance. Greg is always professional, friendly, honest, and fair. He will tell us exactly what he recommends for our cars right now and what can wait... I never get the impression that he tries to squeeze any profits. I recently purchased 4 new tires here and they gave me an even better sale deal than I was aware of coming in. They've told me about upcoming tire sales in advance, too. Their oil changes do cost a little more than Walmart or Jiffy Lube, but I trust them more and they seem to really pay attention to details with my car and never try to upsell anything I don't need. I'd highly recommend coming here. It's a chain but has a friendly small-town feel. You can drop off your car and walk around to the cute Magnolia shops while you wait! Make sure to call ahead because they do get busy and fill up on Sundays if you try to show up too late in the day.

    I took my car to the Mountain View Tires on Magnolia Boulevard in Burbank today. My car needed a…read moretire balance and rotation, and had a great experience thanks to the manager, Greg. Greg was very professional and provided excellent customer service. He communicates well, follows up, and makes sure the work is finished when promised. He actually called me even earlier than expected to let me know my car was ready for pickup. Thank you, Greg, for the great service! I highly recommend this location.

    Pit Stop Automotive Burbank - autorepair - Updated October 2026

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