I go often to El Pollo Loco's for a quick lunch, I like using their app to find deals and get my…read morefood quickly without waiting. I typically get chicken al carbon tacos, great deal and on corn tortillas a fairly healthier option vs typical fast food. This is the first El Pollo Loco I have been to that has no inside seating, there is only a drive thru or patio dining and bathrooms are outside in the back of this location. It seemed newer and it was clean and maintained well, the bathrooms were also very clean, which for being outside was a bit of a nice surprise. Although the concept is nice and I had no issues, I would prefer the option to dine inside or outside, so I am dropping the rating a bit here. The servers were OK, not too friendly, but then again I just grabbed my food and asked for one refill, could have been an off day. Either way, not a bad location, food is always quick and good and a good option when traveling in the area, I always recommend El Pollo Loco. Just know you will be outside only if that is a deal breaker for you by chance. Enjoy!

I just adore the chicken asado at El Pollo Loco I've been…read moregoing through the El Pollo Loco drive-through in Sherman Oaks since very many years and I usually order a three piece meal sometimes combo with three tighs and two sides They usually make my chicken grilled to perfection the way I love it which is juicy also, I take two sides normally a double salad With corn tortillas I also have tried their chicken burrito with avocado: super good as well Honestly, for the money, it's a excellent place to go to when you're in a hurry and you wanna eat something delicious

jan. 21.26 coke doesn't taste like coke…read more they didn't have dr pepper I didn't receive my full order

The girl working as a cashier at night has no manners and ignores customers.I don't know why they…read morehire someone who doesn't actually do the work.

The other day I went to eat here with my family and service was really good Amanda took my order…read moreand she was very helpful!

I've only visited Eddie's once but we had a great experience. The staff were friendly and helpful…read more(offered us an extra plate since we were sharing) and our food looked and tasted great! We got the Cobb Salad with cilantro ranch dressing on the side and the Philly Cheesesteak Hot Dog -- both were solid! I know people come here for the burgers but that'll be next time. I really enjoyed our order. The place is clean, there are many seats and ample parking in front. Overall we would come here regularly if we lived here!

We happened to stumble upon this restaurant as we were staying at the hotel across the street. It's…read moresafe to say we were not disappointed in the food! From the time we walked in, there was a line of people waiting to order and a smell of delicious food! We knew if there were people waiting - it must be good! The staff was friendly from the time we ordered till we departed. I also noticed the people working in the kitchen and in front were all females! It gave a nice touch to the Mexican hospitality. If I come back this way I will be dining here again ! 10/10

The food is good, the service is alright, and the place has a nice ambiance. Sadly though, nearly…read moreevery time I've gotten my order it's been wrong (both mine and my partner's). The cashiers put it in right so I'm guessing it's the cooks ‍. Beware if you're particular or have allergies.

I had the most pleasant experience at this location yesterday. I came in with a group of about…read morefifteen people. The service was friendly and efficient. The food came out hot, fresh and delicious. They recently remodeled and it was honestly such a lovely experience for fast food.

Was there hour ago i order the 2 cheese burger for 3.50 make small meal end the guy charge me…read more15.33 dollars over charge call end call carls no one answer

Quick service and very clean place surprisingly. Looks very…read moreclose inside like Starbucks or something. Excellent location and easy parking. Feel cozy with that fire thing in the middle. Nice view to the outside. I ordered the chili and it was a huge and filled all the way up

I definitely do not recommend this store location…read more Drive Thru Order- Waited over 30 minutes for our food just to find this sticker in my son's burrito. Glad my son is older and was able to respond and spit it out or he could've choked on it. I get it, restaurants get slammed and workers get flustered and that's when mistakes happen. But it's still not an excuse. People pay a lot of money so that they and their families can enjoy places like Wendy's. You don't know who is eating the food so ensuring that inedible things do not go into the food is a given and a huge part of your job especially if you work with food. If my son was possibly younger and/or actually choked on that sticker, I wouldn't just be writing a review. This place doesn't even deserve a star. I've had other bad experiences as well but this is the worst.

Tried the new snack wraps cause we all know the original ones were the best, and honestly…read moredisappointed. The size and the size of the chicken and everything just lacking. They have a new sauce for the chicken tenders and I gotta say the creamy chili - is so good! I was hoping it would be the same sauce on the spicy version but it's their spicy sauce they put in everything else so was not a fan. I like the convenience of ordering ahead and using the app but what is the point if they still get your order wrong? I add it to my order - then for condiments (ketchup) they tell you to ask for it before the pickup window to not slow things down.. I mention it to the person at the register too.. and still none?

This place only has two stars because y'all didn't get the pleasure to be blessed and helped by the…read moreamazing ONE & ONLY - Angel. NOW THIS MAN RIGHT HERE KNOWS how to make a customer smile. This amazing, hard working gentleman, with a CLEAN haircut is EXTREMELY PROFESSIONAL while handling customer service like it's his second nature !!! MANAGEMENT- PLEASE GIVE THIS MAN A RAISE AND A DARN PROMOTION because he certainly deserves it!!!! When you can HEAR your drive through person SMILING - THATS A DAMN WIN !!! Just hearing him living his best life while working, watching him be unapologetically himself and keep having fun, while making sure my drive through time wasn't too long.. Bro you're awesome. Don't let anyone dim that shine Angel !!!!! YOU THE REAP MVP OVER THERE !!! KEEP IT UP G !!!! lowkey my burger was trash but you were tight so it's ok

OMG! You really call that a Caesar chicken salad? Very little chicken, old lettuce, white lettuce,…read moreincluding the butt end of the lettuce, less than 1 gram of cheese, many, many croutons. You charge $9.89 for that? The container was less than half full. Profit margin on that must be in the neighborhood of 2000% Caesar would be rolling in his grave if you served this to him or anybody, its a shame you use his name, for me this is a definite NO! Burgers are good, but please get out of the salad business, you don't know what you are doing! As I see from the rest of the reviews about all of your salads, you haven't changed a thing for a long long time! PLEASE STOP SELLING SALADS!!!!!!!

Yum! After a long construction shift, this place hits the spot. The food was ready quick, and was…read moreserved hot. The French Fries and ranch are delicious, perfectly crunchy and not soggy. I like that they are a little bigger (but not quite a thick-cut fry). The burger is juicy and flavorful. Not so big that you can't get it in your mouth, but still sizable with lettuce, tomato, onion, and pickles. The meal is very filling. I also tried the cookies and cream shake, which was very smoothie and creamy. I highly recommend sharing the shake with a friend!

Went to look for their truck but found their restaurant. Like someone said--storefront don't look…read morelike much. Menu was straightforward. Service was to the point, guy at the register didn't care for my small talk--all good. After ordering, I walked to the salsa bar (all the way on the other side of the restaurant) and what--mango salsa?! (The small talk cause cmon, how often do you see mango salsa at the salsa bar) + your typical salsa verdes and roja salsa + homemade pickled jalapeños onion peppers + extra onion & cilantro + limes and I'm sure something else. Got carne asada tacos with rice and beans on the side for the kid. Got a rice and bean plate with carne asada with a jalapeño and tortillas. I know it's literally the same thing but mine is just "deconstructed." The meat and beans were dry but had helllllllllla flavor so I'm not even mad. The beans just needed some liquid cause it was so dry it didn't touch/spill over on the rice. The carne asada was chopped up already but it needed some fat for moisture but nonetheless full flavor and spices! Will be back to try the other meats.

Never again will they get my money! Cold cheese not melted no beans. So disappointedread more

Food is mediocre, Not a typical Frosty Freeze…read more Cleanliness is lacking and the bathrooms were terrible. They must be getting ready to close. With the Chic Filet and other new fast foods coming into the area there days are numbered.

I like the friendly service and comfort food. I wish they would place themselves on Google maps…read more We found it by accident while heading to the beach.