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Cicis Pizza

3.6 (50 reviews)
Closed • 11:00 am - 10:00 pm

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CICIS PIZZA ATMOSPHERE

What's the vibe?
Very loud
Casual
Good for kids
Dogs allowed

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And, Large Pepperoni Pizza, soggy dough underneath, messy and hard to cut or pick up. Cheese, etc, falling off.
Wendy G.

6:15pm on 01-16-2025. LOCATION: 1251 Pin Oak Rd, Katy, TX 77494 WORST CUSTOMER SERVICE BY ANYONE THAT I HAVE EVER SEEN!!!! Woman with the glasses, long brown hair in ponytail at the counter, is SO EXTREMELY RUDE!!!! Unbelievable, the way she speaks to customers!!!! And, Large Pepperoni Pizza, soggy dough underneath, messy and hard to cut or pick up. Cheese, etc, just slipping all over the place. Nothing tonite was even close to yesterdays' experience, which was why we had went back. But, never again after tonite, unless she's gone.

Salad bar 10/10
Joeson A.

Before even starting this review I gotta give credit where credit is due, the salad bar was perfect the entire time I was there. It was a busy lunch rush & every chance the crew had, they went & cleaned up the area with the tongs & setting it up nicely as if it was the beginning of the day. Everything else was great as well. The pizzas tasted fresh & that dessert pizza they had was a hidden banger. It was less than $40 for two adults, two children & each with our own soda cup. Well worth the value for the quality you get. Only thing I could say "negatively" is that I wish there was a protein option in the salad bar. Like if yall had the bits of chicken from the buffalo pizza on the side for the salad bar that would pretty cool. Customer service was also top notch, my son spilled his drink, maintenance came by & she told me to sit back & no worry about it & proceeded to clean up the spill. Overall, going back again soon!

Sharda B.

We had great service from Chandler and another team member. They were super friendly and welcoming! The pizza, soup, and salad were fresh and hit the spot, as always. It's a consistently enjoyable experience here. CiCi's remains our favorite spot for pizza dining!

Alfredo Pizza
EpicFoodReviewer H.

Very clean and neat. Pizza was really good for a buffet place. I especially liked the Alfredo pizza and the buttery crisp crust. Staff is nice, if you want anything they will get it for you. Overall a very nice place.

Employees sitting on the counter vs. Working.

We hadn't had Cici's since our time in Missouri- so we were excited to take the kids. There's nothing but teenagers in the front wearing street clothes with hoodies on & such. (Made them look unruly & not as if they worked for Cici's. Some of the employees were sitting on the counter telling stories back and forth. One of the teens working starting to shout & spew out cuss words without a care in the world. All sorts of b****es and telling his coworker to "hold the f**k on"... so loud to the point where my toddler repeated his foul language during lunch. I went to the counter to verify what we heard- the employee stated he did in fact curse at his fellow staff. I went over to the manager & he just told me that he talked to him and that he was sorry. The manager didn't seem to care one lick... he went on about his job as if we weren't upset. There was a random kid that wasn't working standing awkwardly on the opposite side of the register ... didn't know if he was apart of this horrible staff or if it was an employees boyfriend or friend. The pizza itself was so so- nothing to brag about. At the end of our time the same foul mouthed teen starting telling stories about how he drinks 5th of alcohol everyday & gets f****d up at home. The entire visit was inappropriate from beginning to end. The lack of management thereof is alarming. My family goes out every Sunday after church... this was extremely unpleasant. Take your money elsewhere.

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10 years ago

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12 years ago

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14 years ago

Outstanding! That's it in a nutshell. These folks know how to treat their guests. On every occasion the team is polite and friendly. Kuddos!

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14 years ago

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11 years ago

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Review Highlights - Cicis Pizza

“Big shout out to Dale at Cici's for being so polite and helpful to me and my family!”

Mentioned in 13 reviews

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Cicis Pizza - pizza - Updated October 2026

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