I'm not really a pizza person but my husband and son are. We always see this place but haven't come around to trying it until now. It's affordable and an easy meal. It was busy but there were still a good number of tables available. You pay at the front and seat yourself. Everything is self-service including drinks and utensils. They have a variety of options and rotate different ones. You can also make requests if there's a pizza you want that isn't on the buffet line. They have other things like a salad bar and pasta. The buffet line was well maintained. It was clean and refilled often. One issue we had was the lack of clearing tables. There was someone walking around bussing tables but she wasn't coming around often and there was only one person for such a busy time. So our plates and garbage was just piling up. Thankfully the table was big enough so that it was still out of our way. Since everything else is self-service, I'd think we could just have an area to throw away garbage and leftovers and set aside dirty plates especially since you need to use a new plate every time. That would've made it a lot easier if we could just clear our own tables rather than waiting for someone to clear it and the plates continuing to pile up. Food was solid. Pizza and salad bar was basic - but pretty much what I'd expect from a place like this especially for the price. Definitely skip the desserts though. Those were not it. But again, for a place like this I wouldn't expect much for desserts. I just don't recommend eating it. But if you just want some solid pizza and a variety of options for a decent price then this is a good option. Also half the place is an arcade area. It was super chaotic and we didn't go into that area but it's worth noting as it may be a good option for people who wanna bring their kids. There are cameras too which I thought was cool for safety reasons. You can see the arcade area from the dining area. So parents can watch their kids while they eat. Overall, this place was okay. It's pretty much what I expected it to be like. It's an easy option if you just want pizza and want variety and don't wanna spend too much. It's also pretty quick and easy too. read more

6:15pm on 01-16-2025. LOCATION: 1251 Pin Oak Rd, Katy, TX 77494 WORST CUSTOMER SERVICE BY ANYONE THAT I HAVE EVER SEEN!!!! Woman with the glasses, long brown hair in ponytail at the counter, is SO EXTREMELY RUDE!!!! Unbelievable, the way she speaks to customers!!!! And, Large Pepperoni Pizza, soggy dough underneath, messy and hard to cut or pick up. Cheese, etc, just slipping all over the place. Nothing tonite was even close to yesterdays' experience, which was why we had went back. But, never again after tonite, unless she's gone. read more

Cicis Pizza - And, Large Pepperoni Pizza, soggy dough underneath, messy and hard to cut or pick up. Cheese, etc, falling off. - Pizza Near Me - Katy, Texas

Before even starting this review I gotta give credit where credit is due, the salad bar was perfect the entire time I was there. It was a busy lunch rush & every chance the crew had, they went & cleaned up the area with the tongs & setting it up nicely as if it was the beginning of the day. Everything else was great as well. The pizzas tasted fresh & that dessert pizza they had was a hidden banger. It was less than $40 for two adults, two children & each with our own soda cup. Well worth the value for the quality you get. Only thing I could say "negatively" is that I wish there was a protein option in the salad bar. Like if yall had the bits of chicken from the buffalo pizza on the side for the salad bar that would pretty cool. Customer service was also top notch, my son spilled his drink, maintenance came by & she told me to sit back & no worry about it & proceeded to clean up the spill. Overall, going back again soon! read more

Cicis Pizza - Salad bar 10/10 - Pizza Near Me - Katy, Texas

We had great service from Chandler and another team member. They were super friendly and welcoming! The pizza, soup, and salad were fresh and hit the spot, as always. It's a consistently enjoyable experience here. CiCi's remains our favorite spot for pizza dining! read more

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Bad service,I arrived with my companion to lunch, we ordered a menu for me and some wings for my companion, the man rudely asked me why only one menu if there were two of us, I told him that the wings were for him, he got upset, treated me poorly and then came to my table to check my food and told my companion that he could not try my pizza, he began to raise his voice and treat us badly, when I was only tasting my food, I told him that his service was bad and he said that he did not care and that his boss would not say anything. read more

Great pizza! I love their thick crust and loads of hamburger spread on every inch of the pizza.

We went there last night. This place is always a place you should go to get your belly full. Reasonably priced for a huge amount of food. I would say the chic who handled the salad bar was on point with keeping it clean and organized. Nothing wrong with that at all. She was handling her job very well. I even made a comment to her about it. The place was pretty clean, not perfect like the salad bar, but pretty clean. The ladies cleaning up and gathering plates and trash went around a lot and did their job very well also. We ordered two table pizzas and they came out perfectly. The only reason I take away one star is the bathroom, and the pizzas that were available... y'all need to make sure you keep it full and fresh just like the salad bar lady. Don't wait until someone takes the last slice to put a pie in the oven. The salad I made was my favorite and my chicken club pizza that I ordered was the runner up. We enjoyed ourselves and def would come back! $7.99 for adults $1.99 for drink. $5.99 for kids and that includes the drink. Wow the price has gone up but it's still worth it. They offer military discount too! I think it's like 10% read more

Very clean and neat. Pizza was really good for a buffet place. I especially liked the Alfredo pizza and the buttery crisp crust. Staff is nice, if you want anything they will get it for you. Overall a very nice place. read more

Cicis Pizza - Alfredo Pizza - Pizza Near Me - Katy, Texas

If you're a 90's baby, you know cicis was the spot back then. Cicis pizza was one of my favorite childhood places to eat at with my family. I remember going to eat here countless of times as a kid. Now, I would come to cicis maybe 1-2x a year to devour some cheap all you can eat pizzas. Growing up, my favorite pizza here is their spinach pizza. If I'm in the mood for a bad cheat day, this is where I'm heading! I believe this cici location is fairly cleaner than the others that's still around. If you like greasy pizza and eating like a kid, cicis the place to go. read more

Me and my friends entered and had a really good time . The employees where so nice and the vibe was really welcoming i know for me I will be visiting every chance I get it is a 10/10 for me !!! I didn't like the Alfredo but it is a pizza place and the pizza was exceptional! read more

We hadn't had Cici's since our time in Missouri- so we were excited to take the kids. There's nothing but teenagers in the front wearing street clothes with hoodies on & such. (Made them look unruly & not as if they worked for Cici's. Some of the employees were sitting on the counter telling stories back and forth. One of the teens working starting to shout & spew out cuss words without a care in the world. All sorts of b****es and telling his coworker to "hold the f**k on"... so loud to the point where my toddler repeated his foul language during lunch. I went to the counter to verify what we heard- the employee stated he did in fact curse at his fellow staff. I went over to the manager & he just told me that he talked to him and that he was sorry. The manager didn't seem to care one lick... he went on about his job as if we weren't upset. There was a random kid that wasn't working standing awkwardly on the opposite side of the register ... didn't know if he was apart of this horrible staff or if it was an employees boyfriend or friend. The pizza itself was so so- nothing to brag about. At the end of our time the same foul mouthed teen starting telling stories about how he drinks 5th of alcohol everyday & gets f****d up at home. The entire visit was inappropriate from beginning to end. The lack of management thereof is alarming. My family goes out every Sunday after church... this was extremely unpleasant. Take your money elsewhere. read more

Cicis Pizza - Employees sitting on the counter vs. Working. - Pizza Near Me - Katy, Texas

A fairly decent one. The best one I've been to. But knocked off a star because the restroom needed some attention. The pizza was hot and fresh. They always had the pizza in rotation and nice and clean buffet line. They have many postings about returning to the buffet line with a NEW plate which is important because I think a lot of people don't realize how that's contamination starts. There's waste and a place to put the dishes, so the patrons are responsible for cleaning their area. Overall, very decent for a Cici's but the restroom. read more

Me and my friend came to cicis to celebrate graduating 5th grade. we walked in and this lady assumed we were too old for a kids meal and my friend didn't have enough money to eat and they accused him of not paying but he didn't eat. read more

I mean this place is not bad if you want to pig out and eat greasy pizza. It's pretty good and greasy. Cinnamon buns are amazing and the cheesy bread? Don't even get me started on that. They also have a salad bar which has great toppings, the croutons are stale they taste like they've been there awhile. They have pasta shells where you can either add soup,sauce and cheese on them eh I had some with the creamy cheese and although it looked creamy it had no flavor. I would advise you to stay away from the flat bread & pizza flavor spinach or whatever the green stuff is, my tastebuds said no to that one. Staff was really nice and they kept the dinning area clean. read more

Cicis Pizza - a man walking through a restaurant - Pizza Near Me - Katy, Texas

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So I'm giving CiCis pizza 4 stars not because the cardboard pizza is good, or the place was a complete mess, but the employees really worked their butt. We happen to walk in right when 50 highschool football players walked in. Needless to say each one of them can put away 1 to 2 whole pizzas, but the staff really knew how to handle them along with the full restaurant. Pizzas kept on getting put out at a large and quick rate, the salad bar was always full and nobody really complained. Kudos to the staff because I'm not sure they knew what they were doing, but they sure busted her butt. read more

I had to come and give 5 stars to hopefully out weight the complaints that don't seem to be that bad. I mean one guy on here gives a one star because their card systems were down??? Saying they were sketchy?? I mean come on, how can they help technology failing them that day?? Not fair at all. Anyway... this place is awesome! They are always nice and ready to work hard. The pizza is always fresh. Someone is always fixing the salad bar.... just awesome. read more

We went for dinner last night at this place and they don't follow the rules for handling food. The girls at the salad bar was fixing and refilled the salad wearing long nails and jewelry on every finger of her hands, she was also scratching her hair, I asked them why were they not wearing any gloves and she said "we're not touching the food". It doesn't matter, they should be wearing gloves because that food was ready to eat. The lady who was cutting the pizza when it was out of the oven she was also wearing long nails too without gloves. At this point I feel disgusted because my kids were eating the food. I talked to the manger about the problem but she gave me a business card to contact the owner instead of doing something about the problem. read more

This cicis was putting out fresh pizza the whole time I was eating. I'm unsure If that's the norm but I have been to cicis where pizzas are sitting for a long while before they are changed our. read more

The food is very good. The salad bar and Mac and cheese bar was also pretty good. The pizzas were average however, and they should have more of a diversity on the toppings. The brownies and cinnamon rolls were really great, and the apple pie was delicious. The service was pretty good. The building and ambiance was kinda crowded, but other than that, it was great! I would definitely recommend this place. read more

This location was clean and the staff seemed to care about the customer needs. The buffer stayed stocked while we were there. Any time I approached the buffet I was greeted by one of the staff members behind the counter. There were staff walking through the dining room cleaning throughout the duration of the visit. The salad bar was clean and stocked during my visit. Individual pizzas were served quickly and at the right temperature. This location impressed me. read more

I would have given five stars as the people in the kitchen and buffet line were really nice and checked up on us. However, I did find a hair INSIDE my pasta sauce. I took it to who I thought the manager was and he was kind of insinuating that it was my hair? I wear a headscarf... he said it probably wasn't theirs if it was inside but why would i lie about this?? Anyways, that was a bit insulting. read more

Came in to eat with my daughter. The person at checkout stated they only accept Cash. Something did not seem right how in these modern times can a restaurant not accept Credit, Debit, or Apple Pay? Seems like a crooked scam running or they are going out of businesses. read more

Came to eat here as soon as it opened at 11am, food was so fresh and hot my mouth was watering before I even made it to the buffet. What made it even better was the staff. They talked to me and shared their experiences with the Pizza Challenge. I think they might've convinced me to try it myself!! read more

Great food! Great customer service! The cashier lady was very nice! They have many seats. read more

Cicis Pizza - Pizza Near Me - Katy, Texas

First off, let me start by saying that I'm a big Cici's fan! I love going to a pizza place where I don't have to edit my order, "Take off this, add that, etc." And we do takeout pizza here the majority of the time, I've never sat in the restaurant. But I have gotten some lunch from their buffet to-go a few times. There's a drive-thru window so you can order your pizza and easily pick it up without getting out of your car. I'm a HUGE fan of their zesty pepperoni pizza and the alfredo pizza...both are YUMMY! My husband has recently started ordering their flatbread pizzas and he likes those better than the regular crust. And...you can't beat the prices! You can get 2 medium pizzas here for under $12! So, come here for that reason alone and try it out. read more

We all know Cici's, pizza buffet. They have unique pizzas (mac and cheese pizza?!), its all you can eat and its typically a mad house of youngsters and teenagers. But this Cici's impressed my with their focus on a great customer experience. First and foremost, the staff was super friendly and very helpful. My group consisted of 2 fathers and our daughters aged 1, 3 and 6. I was offered help with drinks, getting a high chair, everything except offering to change a diaper. They were constantly cleaning and picking up. At one point I saw a 10 year old ask one of the managers (I assume that's who she was) where was the "buffalo chicken" pizza? The lady had a solid 30 years on the kid, and as politely and respectfully as possible she said "we'll get on made right away." It may have been a "you had to be there" moment, but that just reaffirmed this Cici's location is focused on happy customers... even the ones that can't drive yet! I'll be back (with my daughter)! For the dads, this location has a baby changing station in the men's room. read more

Big shout out to Dale at Cici's for being so polite and helpful to me and my family! He really showed compassion and care for his customers. Make sure to tell Dale he's the man! read more

The best food if you are craving garlic bread or pizza and lots of food at lot less cost ! Am no regular pizza eater - as I try to eat healthy but I love to eat ppuzza when I do eat it ! And I love their spread and their willingness to cook fresh for me everytime I request anything . Great staff. read more

Just like any other Cici's pizza: a buffet, drinks, and you can order your own pizza for the table. This one was a location I would prefer coming to than the other ones within my location. The place is clean, the people were nice, and it was a really decent dining experience when I was eating there. I love to get all the pizza they have for you at the buffet. My favorite of all time, spinach pizza, is the one I order for myself or group at the table. It has a really juicy flavor with the cheese, and the spinach adds flavor to it. It's always been my favorite here. I will say with a good staff and unlimited buffet, the restaurant here in Katy is pretty decent for a Cici's. Even though they have my requirements for 5 stars, it wasn't my favorite pizza place in the world due to more pizzas out there in the world I can try. I'll go 4! read more

So the thing with CiCi's is it's a fairly large chain so you pretty much know the lay of the land before you come in. This location is no different. Lots of pizza options, they'll custom make them for you if needed. But why I'm reviewing this location is b/c of the management and staff, they actually seem to enjoy being there or put on a good face that they are at least. DS really wanted just Mac and Cheese and even though that's not a something they typically do, they took the order and brought out a tray right out of the oven of Mac and Cheese... Wouldn't go here everyday but when we need a quick meal this is a safe stop for our family. read more

Best Cici's I've been too! Everything was so warm and fresh. They had every pizza out as well as every dessert. Mind you it was 2:30 when I went so I didn't expect everything to be out. Definitely will be back! read more

I go here very frequently and love it. I always get the alfredo cheese pizza, breadsticks, macaroni pizza and brownies. the food always tastes great! very affordable too. usually very clean restaurant and polite staff. read more

They have decent quality collection of pizzas. My all time favorite is the spinach alfredo. With a lot of new restaurants popping up in Katy, I think there are better places for pizza and other menus. But I think it's still a good place for kids bc if its casual atmosphere. read more

The general manger need to learn how to speak to customers better. He comes off very rude and unapproachable. But kids had fun and pizza was ok. read more

No matter how packed it is the pizza is always good. So strap on your feed bag and head down. For the price this place can't be beat! Also the staff is always super friendly. The owners are great. They even opened a little early for us one day so we could take a pizza to my daughter's school lunch on her birthday. I would recommend this place to anyone! read more

I don't know what it is, but CiCi's Pizza in the Houston area is just so much better than anywhere else. Maybe it's all psychological. In any case, my husband and I stopped here on the evening before I ran a half marathon to carb-load. We had no idea this is the place to be if you go to Katy High School. Between the wrestling team and the cheerleading squad (not to mention the little kids' birthday parties) we were taken back in time by about 15 years. The pizza was tasty and turned over quickly, and we didn't have trouble finding a seat despite all of the patrons. You can also purchase pizza for pickup rather than eating it in the restaurant. read more

This is the worst food ever. My kids won't even eat here. When anyone mentions cicis, they cringe. They aren't picky eaters either. They are foodies but not picky. Terrible. read more

I don't go to pizza buffets often but when I do I go to this location. It's clean and the pizza is fresh. They constantly have pizza's coming out. Not all cicis are the same. This one is definitely one of the better ones. It's not the closest one to my house but I drive alittle farther for the better pizza. read more

This CiCi's Pizza location is exceptional! They are always busy but manage to maintain great customer service, my special ordered pizzas are made perfectly, and they work hard to maintain a clean, comfortable dinning area. KUDOS! I continue to be a fan! read more

Outstanding! That's it in a nutshell. These folks know how to treat their guests. On every occasion the team is polite and friendly. Kuddos!