One of our favorite restaurants. We like the lite menu items as the portions are just right for use. Very popular with groups and families. Prompt and courteous service. read more

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Poorly organized. Called ahead and they said 10-15 min wait. Went ahead and exited hwy rather than continue our drive. Arrived 3 minutes later and were told 30-40 minute wait. When asked about the discrepancy they replied "yeah they don't know what's going on when they answer the phones." Recording when you call says you can join the waitlist online but "that option is actually no longer available" read more

CHUYS! The lovable Elvis-themed Tex-Mex chain of the South (with locations above the Mason-Dixon Line). Tonight I enjoyed the Baja battered fried shrimp tacos on corn tortillas. It came with a choice of beans and cilantro-seasoned rice, and it was delicioussssss. The flour batter was perfect, and the shrimp came out golden brown. They were generous with their helpings too! It was a heaping plate, and I could've easily taken some for to-go. Even before my meal came, though, I was already filling up on their tortilla chips and fresh salsa. If you didn't know, ask for the jalapeño ranch dipping sauce (it's free!). The sauce make the chips divine. read more

Chuy's - Baja shrimp on corn tortillas are the way to go! - Mexican Near Me - Plano, Texas

server took forever with the FREE chips and was so slow. I am in shambles after this experience.

There was a party and they were extremely loud.. louder than a Friday night. Justin the manager said we could be moved to a private room.. we were already eating. When I asked why they couldn't be moved he said because they didn't reserve the room but he was willing to move my family. Doesn't make sense. Unacceptable! Customer Service is not the same anymore and apparently neither is table manners! read more

Enjoying lunch with my beautiful wife at Chuy's. Mike K. took care of us, and the manager Bruce was the best. This was my wife's first time to eat at Chuy's, and only my second the last was a very long time ago. the food was great, course we had to eat too much. The service and the cleanliness make it easy to want to return. We can't wait to come back. read more

I really love Chuy's and their unique sauces. But I will never come to this location again. To start the food was just not very tasteful. None of the sauces tasted like they were made correct. My favorite sauce the hatch sauce, which is their spiciest sauce, was barely mild. I order fajita nachos which came with almost no meat compared to the other times I've ordered them. I had no problems with our server until the end. We were rushed out by multiple employees clearing our table and including out drinks. I was here with my grandma and we were just trying to catch up. I didn't feel it was welcoming at all. All of the food came to the table cold also. Barely 1 star, my strawberry margarita was good. read more

Chuy's has been one of my favorite Mexican restaurant in Dallas for a long time. I live in Atlanta and make it a point to visit chuy's every time I visit Dallas. Unfortunately I had a negative experience this time around, the service was really bad. The person that served our food was not courteous and showed no patience in answering our questions. I would not visit this place again. I fell bad giving them a low rating as this has been my go to restaurant. Hope they train their servers well. read more

My son and daughter-in-law took me here for Mother's Day. The food was absolutely amazing. Some of the best Mexican food I've ever ate. Also had a margarita and it was delicious wait staff was great would definitely recommend this place read more

Chuy's - Mexican Near Me - Plano, Texas

It's always a good experience here at this restaurant. My wife and I come here quite a bit. The service and staff are always really good and the food is good as well. Never have to wait very long even when the place is busy, everything is always pretty quick. I would definitely recommend this place to anyone. Chef John Charles read more

This place has an ant infestation and nobody bothered to do anything about it. They say they are cleaning and sanitizing like crazy because of covid19 but not this location! Manager didn't care and tried to blow it off like it was no big deal..DISGUSTING! read more

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Margaritas were GREAT! Salsa was just okay, not the best. Food was alright, but nothing amazing. I give 3 stars solely for the awesome margs. read more

Second order from door dash that was missing items. Called store and they don't do anything as order had left the store. Clearly - they don't care about getting things right. read more

For a Saturday our wait time for 5 was 10-15 minutes. The kids finished coloring before someone came to our table. A waiter finally came by after 15 minutes and apologized. Our original waiter assigned to us was no longer available. Leo our waiter was amazing! He gave us great fast service and was apologetic. The service from management was not acceptable as a manager continued to walk passed our table and never stopped to talk to us. The queso is a little spice to it. I could've eaten that and the creamy jalapeño sauce all night. The kids get a free push up pop after their meal. read more

Scheduled a pickup order for an hour out, when I got to the restaurant I checked my email and saw that 10 minutes before it was supposed to be ready they cancelled my order due to an "ordering system issue". I went inside the restaurant, replaced my order, waited the 15 minutes, and when I got my order an item was missing so I had to go back inside again. Overall a very frustrating and subpar experience. read more

I love chuys but I mainly am leaving this review because of the service. My family and I just had the absolute worst service ever. First we sit down and have to wait 15 minutes to even see our waiter. Then after ordering drinks, another 25 minutes until we finally get our beer. Then we order and my brothers burrito was made without steak like he asked. It took 15 minutes for our waiter to come over and ask about it. Then instead of bringing another burrito, he brings a plate of steak to add to a COLD burrito and the rest of us were already done with our meal. The manager ended up comping his burrito and making a new one but WE had to ask for her to come over. Then our waiter, 20 minutes after getting the new meal, finally brings the check and then after paying out drops it off without apologizing or saying thanks for coming in or anything. Worst experience ever. read more

Tried to make a reservation for 12, apparently they know how to make an enchilada but not how to use a pen and calendar to guarantee some much needed revenue....why would you not guarantee some business...are you really that busy on a Tuesday night? Let me tell you that Catina Laredo knows how to take a reservation and so they get a $700 dollar ticket. Mike (your founder) would be embarrassed by you inability to serve your customers read more

Nice place. Good for groups. Noise level was bit on the higher for a restaurant of 288 capacity. Service was pretty decent. Food was good. We pretty much had vegetarian appetizers. BOOM BOOOM was amazing. The salsa served as side was decent. I had a nice soup but, I had better one at other places here in Dallas. read more

Chuy's - Chicken Tortilla Soup - Mexican Near Me - Plano, Texas

Only reason I'm giving them 2 stars is the margaritas. They stop serving there famous Chili Rellenos because of man power. Now they are just like any other Mexican place. So sad. I remember the first location. It was a great place to go after work. Now it's about the buck. Never again. read more

I met my sister at this chuys right after work and was surprised how packed it was but our wait wasn't too bad. One thing will say not that it matters but the design of the waiting area is terrible, it's small and everyone is standing on top of each other. I even saw people who were already eating there walking through the cramped crowd with food which didn't make sense but anyways we were seated fairly quickly and our waiter came shortly thereafter. We were given the standard chips and salsa and a creamy jalepeno sauce that was so good! The last time I came to chuys they weren't serving the jalepeno sauce but it was definitely a stand out for me, in fact I've come back since this visit just for the chips and jalepeno sauce! We started with the sampler platter which includes 2 chicken quesidillas, queso, 4 chicken flautas, and nachos. The only thing worth talking about was the chicken quesidillas which were really good, everything else was pretty mediocre. For our entree I got the chuychanga with cilantro lime rice and charro beans, my sister ordered the chicken quesidillas. I opted to get the creamy jalepeno sauce on the side as my sauce of choice for my chimichanga so I tried it dry and it was pretty good but of course the sauce brought it to the next level. The rice was very bland and nothing special and the beans were pretty good. Overall I was pleased with my food but nothing in my opinion other than the creamy jalepeno sauce stood out as being good enough to warrant another trip back anytime soon. read more

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Rarely do I venture into Plano, but the $5.95 frozen margaritas at Chuy's were worth the pilgrimage. At 7:45 on a Tuesday, this place is packed. I barely squeezed into the bar while I waited for my friend and our table. I would not call it the most authentic Tex-Mex I've ever eaten, but the Chicka Boom Boom enchiladas were good, and I really enjoyed the salsa. Our server, Amanda, was attentive, energetic, and bubbly. It was hard to imagine she had as many tables as she did, but she handled everyone in a timely manner and with a smile. The bartender was also friendly and engaging. Chuy's has good happy hour specials as well: Monday through Friday 4-7pm. I highly recommend getting there early for that as this place can get more crowded than a Wal-Mart on Black Friday. read more

Food was good, margaritas had way too much ice. We were there on a Monday night, arrived at 7:45 at the latest. They were closing at 9:00 and our waitress brought us our check when we were still eating our entrees. There were still plenty of other customers so I found that to be downright rude! read more

Maybe 3.5 for the actual food. This place is all right. I really enjoy their salsa, and it's good for a very Americanized Tex-Mex experience. Their decor is pretty crazy and overwhelming. There are like palm trees and tons of bright colors. I think kids would like it. I have to say I enjoy eating here, it's just a little overwhelming with everything going on -all the red with all the loud bustling of people (this place is always crowded!) Anyway we got the fajitas which were good. Umm, if you're expecting authentic Mexican, you're definitely in the wrong place. And if you're expecting authentic Tex-Mex, I also think you're in the wrong place. But if you just want some tasty chips and salsa with some nice, hot semi-Tex-Mex food, this place is surprisingly tasty. To sum it up: If I were a soccer mom, this would be the perfect place for me to come here to take all the kids for lunch after a Saturday game of soccer. If I were planning a Tex-Mex style first date, I'd go to Uncle Julio's. read more

Love trying new restaurants in different places and this did not disappoint. Tasty, fresh, authentic Mexican food. Everything we tried was delicious! Sauces are all great, guac was good, tortillas were homemade and fresh. And the service was excellent as well. I ordered a combo platter which came with a taco, chalupa and enchilada. I love spicy and was happy jalapeños made their presence on my plate. I asked for hot sauce and got tabasco and their house made chili sauce which was perfectly spiced and went well with my meal. I opted for the green chile rice & the refried beans - I don't even care for refried beans and ate all of what was served on my plate! My colleagues ordered the Chile Rellenos which looked amazing and the Stacked Enchiladas - also very good! We would have loved the stuffed avocado, but they only make it on Tuesdays. Bummer. If it's Tuesday try it, I hear it's delish! read more

Chuy's - Lunch was delicious! - Mexican Near Me - Plano, Texas

Remember in the early years of the millennium when TV psychics had viewers convinced it was a wise idea to send them money? I'm convinced those TV psychics banded together after emerging from tax evasion, pooled their money and funded the expansion of the Chuy's name into the DFW metroplex. They then changed their mission to convincing people to use their money not for paying someone to guess what the future may be, but to rather spend their money on food and services that are one step below mediocre. Of course, a glance at Chuy's menu and their story tells us this is not at all what happened, but it makes for a much more entertaining story, just like there are much more enticing dining options you can consider. Six of us went to Chuy's this previous weekend, and for four us, myself included, it was the first time. I had heard great things about Chuy's, and had seen this particular location packed on a regular basis. Certainly a fair amount of those customers are overflow from the movie theater nearby, but I'm going to guess there are more than a few regulars who frequent this spot. It's fortuitous there's plenty of parking for everyone, with a decent-sized waiting room and seating outside to handle the lengthier wait times. Once you're inside, things take a turn for the mundane with a hint of someone who took decorating recommendations from "Pee-wee's Playhouse." The neon glow of 50s diner lights accentuates kitschy decor choices, like a ceiling flanked by a mosaic of hubcaps. It walks a fine line between "fun" and "trying way too hard," but I give the edge to "fun." There's clearly a sense of humor at work here, as evidenced by some of the legitimately clever T-shirts for sale in the lobby. But after a couple hours surrounded by the decorations and a couple of drinks, don't be surprised if you start to feel like you are falling down the rabbit hole despite not leaving the booth. Fortunately, our server, Kyle, ensured we were firmly rooted in reality during our visit, with his commendable service, attention to his guests and hearty personality. Unfortunately, he was handling at least four tables, and literally no one else we interacted with instilled any sort of confidence in the staff here. From the girl who ran us side plates while admitting she could only find five and the kitchen was running low on them, to the food runners who had no idea which dish belonged to which diner, there was a sense of unease whenever someone who was not our server came to our table. That unease carried over into the food we dined on. Actually, scratch that: unease kicked in when looking at the paltry beer selections. Urban Taco has a more diverse Mexican beer selection, but, realistically, booze is not everything. The food should carry the restaurant, and Chuy's scored a solid 50 percent for our table, with three of us enjoying our meal and the other three looking for a drivethru to stop at on the way home. First, the bad: the enchiladas apparently had "zero flavor while being cold on the inside." And the tortilla soup was "watery, at best." Then, the good: the ground sirloin tacos were "good, not great, and not hot." Finally, the best: the Elvis fried chicken. Kyle suggested getting it with an egg atop it, and he turned what I think would be a great dish into a phenomenal one. Lays Potato Chip-crusted fried chicken with green chile and an egg? If you're planning on having your first, second or nineteenth heart attack, this is the dish for you. All joking aside, the hype for this dish is completely justified by my fellow Yelpers. But one dish does not a worthy dining option make. There are way too many restaurants to pick from to put this one into your regular rotation - go up to Legacy for Mexican Sugar, or head south on Preston for Anamia's. And those are just a couple of choices within 10 minutes of this place! Branch out and try something different. Chuy's clearly is not going anywhere, so it will still be here when you get back. read more

Chuys is always good, can't go wrong... Best happy hour you can find, free chips and queso,beef,beans plus drink specials! Do yourself a favor and go to CHUYS read more

Chuy's - Tres Leches Cake! Amazing! In my best Ralphie May voice, "mmmm get in my mouth! This here is grown man cake!" - Mexican Near Me - Plano, Texas

I don't think there is ever a really good time to go to Chuy's. Everytime I go, it is always crowded. It could be a 3pm on a Saturday, 11pm on a Friday or even right when they open. Always a line. I'm almost positive they have some sort of backdoor drug house in the back. How can a place ALWAYS be crowded? Regardless of the fact that the jalapeno ranch will change your life, or that you can help yourself to the chips and salsa bar whilst you wait...Chuy's leaves nothing to be desired. At least in my opinion. Sure, its prolly not the best Mexican food in the city, but it holds its own and I am always satisfied when I leave. If there is a wait when you arrive go and hover in the bar area. Basically stalk the table you want until the current party leaves. Annoying, yes. Rude, yes. Effective, yes. We were told it would be about a 45 minute wait on SATURDAY at 2:30pm. Gah, you wish I waited. So we stalked a good wholesome family, and voila....they left. Waiting time...10 minutes. BAM! Stick with me kids, I'll make all your dreams come true. We were immediately brought menus, silverware (in their sterile baggies), chips and salsa. Off we go! We all ordered a round of drinks, an obvious choice on a Saturday. We then ordered guac, queso and tortillas and snacked. The waitress was not pushy or rude that we weren't ordering entrees...she let us do our thang. Right on girl, right on. Then a table of douchelords arrived and of course, sat in the booth next to us. Jersey Shore castoffs? Probably. That was our cue. We left, comfortably full and happy. I almost asked for a to-go container of the jalapeno ranch, but I thought that might have been crossing a line. So we just left. I'll come back for you my pretty. read more

The most over-rated restaurant in Plano. Food is generic texmex served by barely-trained staff. This is clearly just a restaurant located in front of a busy movie theater where they don't have to worry about quality. Due to proximity to a 24-screen movie theater, they will be busy because off the movies. Better food at Razzoo's or Bone Daddy's. read more

Chuy's is one of the best Mexican places around. This location is really busy and almost always has a wait. More time for margaritas! :) I've eaten a few things from the menu, but the Tuesday night avocado special is the best! Chuychanga and Fajitas are always a no-fail, too. I've never seen anyone leave unsatisfied. The decor is reason enough to visit, there's so much going on that I see something different every time I go. Service is always good, regardless of how busy it is. read more

Oh my it has been quite some time since I've reviewed this place...so I went to lunch with mama and I have to say I was not that impressed with the lackluster service and underwhelming food. No one who works here acts like they want to be bothered all that much. I never know what I want because honestly nothing on the menu ever catches my eye so I got the lite platter again. It comes with a taco, small side of guac and queso. The food was lukewarm at best and my queso had a film on it like it had been sitting out half the day. The best thing here are the sopapillas. And I liked the frozen sangria but it tasted more like jamba juice than a real cocktail. Anyway...my 2 cents...I'd skip it but like my mama said, this is a fun place...you just don't take their food too seriously. read more

I have been a huge fan of this Chuys location for over 3 years. The waiters were amazing, the food came out within a reasonable amount of time, and it was an overall great experience. The past month has not reflected this though. What used to be a great time, is now one that involves sitting for roughly 10-15 minutes before being greeted by the serving staff, rarely getting small things when you ask for them (silverware, napkins, creamy jalepeno dip, etc), and being treated like you're an inconvenience. There used to be a great staff here; you usually saw the same people and they were great to their tables. Now, the new management has fired most of the great staff and has hired inexperienced servers who are not polite. My first bad experience lasted two hours. We were trying to make it a quick trip, but our server kept disappearing. My second bad experience involved our waitress being rude because she did not understand our order (we wanted nachos with the thin chips and not the thick chips. We order this regularly and have never had a problem). She walked away from our table and sent the manager over. We expected this to alleviate the problem only to find it made our experience worse. The manager was extremely disrespectful and condescending. The food was then brought out 30+ minutes after we ordered and the food came out incorrectly. After talking to another manager, who was much nicer, the food was finally brought out correctly. Overall, this Chuys is not as great as it used to be. Within the last month it has declined greatly due to new management and the experienced, nice servers being fired. Our weekly Chuys meal will now be spent somewhere else. read more

Having lived in Austin for a number of years, I am not a fan of chains even if they are from there. Also being from New Mexico, I am not a fan of people adding corn and calling it "Santa Fe" I think that is just lame. Let me go on record as saying that this was probably the best Chuy's I have been to, and I have visited almost all of them in the Capital City. Kudos people, your food ROCKS! And your wait staff is Aces ... though seriously when I ordered my side of jap ranch I kinda expected it to show up ... like with my food not 5 minutes later... still she was very cool and attentive. Macho Burrito - Quien es mas macho? Soy YO baby! This is the best damned burrito I have had in a long time! Almost the size of a Tubular Taco (from Hula Hut) and had enough taste to be labeled "Mr. Awesome" if you don't like it ... have your head examined. Also had the Grandpa's Margarita - or something ... holy hell that was great ... margarita plus beer? I love you Chuy's! read more

Tonight was opening night and you would think it would be crazy. Well, we have all been waiting for this location so it was crazy with customers. However, the staff was excellent. I sat at the bar because it was the only place to find a chair and I am glad I did. My man Blake did an excellent job taking care of me. He had my Texas Martini and Creamy Jalapeno dip with chips in one minute or less. He was a great person to talk to even though it was crazy busy. The bar staff seemed like they had been there for years. I did notice that some of the girls waiting tables were a little confused by the register but every at the tables seemed very happy. You definitely want to stop and say hi to Blake and Chad at the bar. The food was, of course, excellent. Did I mention the Creamy Jalapeno dip for those of you that don't know you have to ask for it? I tried the Chuy's Special Enchiladas and it was really good. Blake even let me know that I could get a salad instead of the rice & beans that I never eat. Congrats Chuy's on opening a very busy location and having a great staff. I will be back! read more

Chuy's - Mexican Near Me - Plano, Texas

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I want to write a helpful, informative review here, but I cannot offer much variety. I can't get over the chili relleno here. It's so good that once I tried it, I can't bring myself to order anything else. I can't even clearly recall anything else I've eaten here because it is all eclipsed by the delicious deep fried goodness that is the relleno. I like the spicy creamy tomatillo sauce on the side so that the relleno can stay crispy. There are several filling options - I prefer the chicken. I *think* the chips are light and crispy and the house skinny margarita is good (especially at happy hour prices). I think the guacamole is fresh and tasty. But really, just try the relleno. read more

Went here with my parents last week. We all enjoyed our food very much! We started out with chips, salsa, and my dads and my favorite, the white jalapeño dip (it's incredible, be sure to request it). I got the beef fajitas which, as always, were delicious. The tortillas are always very fresh and soft yet firm enough to hold your food together, best tortillas I have ever had. I think I say that every time I eat there. The cheese is also very fresh and soft, which is actually pretty rare at Tex-met restaurants these days. My mom and dad shared a tortilla soup which they pretty much drooled over. They said it was the best tortilla soup they have ever had! A bit of spice to it and super flavorful! My mom got a salad and the lettuce and vegetables were, once again, very fresh and good. My dad and I both got an original Margarita and we both agreed that they were some of the best we have had. Overall, Chuys does not disappoint! The atmosphere and look of the restaurant is cool and different. A little loud, but still a great time. We had great service, as well. I highly recommend this place if you're looking for some good Tex-mex! read more

Tastes like home!!! So as an Austinite who ends up in Plano/Frisco area for the holidays I suggested Chuy's to the family over another location due to familiarity and I was happy to report that the quality is just as good. With my visit to this location I have been to 7 different Chuy's and I am happy to say that they are consistent. The service was decent although our waiter did disappear for a bit in the middle of the meal but when he was around he was prompt and attentive to our needs. I was actually pleasantly surprised when we did not have a wait at 7 pm on Christmas Eve, I guess most people were spending time with family at home. As with all Chuy's you cannot go wrong with the salsa or creamy jalapeno sauce for appetizers. For food I stuck with my usual, the Baja Tacos with fish and they were as good as always. You cannot go wrong with the following items regardless of which Chuy's you walk into. Chuy-changa -- this thing is a massive burrito-esque chicken chimichanga, one of my favorite items but it is so big and filling. I order mine without sauce and just have use sour cream. Baja Tacos -- best restaurant fish tacos anywhere. Not overly filling like all other items. Taco Salad -- Good mixed greens and a heavy amount of meat and toppings in a shell that is fried in house. Enchiladas -- any of them are good but I love the ones with the fried egg on top, I know it sounds weird but trust me on this one. The key is picking the right sauce. As I have said in another review for Chuys in Austin, this place does nothing ground breaking and it probably isn't the best Mexican food in town but it is consistently delicious and for that its a place I have to recommend. read more

Another great dining experience in the northern burbs. We have eaten at the one in Grapevine and decided to check out this location. Friend just moved to a new spot in Plano, so after helping him get settled in, we were craving for some good tex-mex and libations. Nice atmosphere, decor has a tropical feel, like being on the beach in Mexico. Kind of cutsy, but it works with the Palm Trees ! There are comfy bar stools, booths and tables. We received a friendly greeting and prompt seating upon arrival. even tho the place was hopping on a Saturday mid-afternoon. We picked a nice spot at the bar and ordered some frosty brews to start our afternoon. Amber, our friendly server, was quick to deliver our liquid meal as we decided on our food. We started with the Queso Compuesto, creamy cheesy goodness with seasoned ground beef, guacamole and sour cream. It was delicious dipping with the pretty good chips (not as thin as I would prefer) and addition of the smokey salsa. It was a fairly large serving, taking the edge off our hunger pains. We then chose a 1/2 order of chicken fajitas based on some of my favorite yelper's reviews citing this to be one of Chuy's best specialties, and it was. The chicken was moist, tender, well seasoned, with the accompanying soft sauteed onions and peppers. Additionally yummy were the refried beans, rice, & guacamole which came with the dish. What great flour tortillas; soft, warm and perfect to wrap around the excellent protein and veges. The 1/2 order was just the right serving after chowing down on the Compuesto and chips and salsa. Service was excellent; Amber was quick to notice it was time for more brews and brought them without our asking. Kiddos to her for outstanding attention to her customers. We had a fun, relaxing afternoon. Adding this spot to a must return very soon list. read more

Do your table a favor and order some Creamy Jalapeno to go with your chips. The frozen margaritas are normally really good too. The Green Chile Avocado Enchiladas are likely to make you drool while writing your yelp review later. Highly recommend it if you can handle some spice. Waitress said it's her favorite thing on the menu too. Had it as the Daily Special on a Thursday, but i'm not sure if you can get it on an off day. Atmosphere is chill; service is solid. read more

This was my first visit to Chuy's ever. The decor was interesting and colorful. The food however was just ok. I am not sure I will be in a hurry to go back. My husband visits another location on a regular basis and they cook a dish to his licking. However this location, the cook was not willing to do my husbands request and told us no. Overall I was not impressed with that or the waiters attitude in feeling he had to defend the cooks decision. The cook had a choice, he chose to make sure we didn't come back. :) read more

Chuy's has been one of my favorite places to get Tex-Mex food for years now. I love the variety of vegetarian options offered and they're all really good too! My go-to is always the Veggie Enchiladas! I love the rice and beans that it comes with and the enchiladas are filled with squash, peppers, onions, etc. The portion is usually two meals for me! The sauce is delicious as well. I definitely recommend ordering the jalapeño cream sauce for the free chips and salsa that they give. The sauce is really good with the enchiladas too! I've always been met with friendly and great staff and I've never had a bad experience at Chuy's! read more