I absolutely detest false or misleading marketing. In recent days, a few instagram marketing ads from influencers promoted the special for this weekend, supposedly for Father's Day. All ads noted that you'd have to order through the fantuan app. The promotion was $2.99 each for their most popular 3 drinks.
So we had a family gathering and I had gathered everyone's order the day before since this was definitely a good deal and i always had relatively positive review for the vendor.
My husband arrived and tried to order off the app. It turned out that he was only able to order ONE drink at $2.99 and the rest of the drinks were at regular price. Nowhere and not one influencer even mentioned that customers are only limited to one drink at the promo price. Husband inquired with the staff and they offloaded the responsibility to fantuan, saying that the promotion was whatever that was on the app. Did they not review the accuracy of the marketing posts? Or were the posts simply a walk-in bait? I just felt this was very dishonest.
Fantuan had a 40% off deal. So instead of the total order coming to $24, with one promo price and all else at regular, it ended up being $20.
In conclusion, we had expected to spend $2.99 per drink but it ended up being $5 per drink. What a scam. My family advised that we shouldn't have proceeded with the order.
What's even worst was that all drinks were watered down. I read comments on Instagram and apparently many other customers also felt the same. I'm never going back to such a dishonest vendor. Don't try to blame it on fantuan app when you were the one who invited the influencers to do those media posts. read more