Came to Chuck E Cheese for fun with two friends. We had coupons: $25 for a large pizza, 3 sodas, and 30 tokens and $20 for 100 tokens (usually 90 tokens). We waited for our pizza to be deliver and when it did, it came out to be looking like a medium size. They offer free refills on the soda but they add way too much water than soda. After our food, we started playing the games. Honestly, I don't expect the place to be perfect but some of the machines are really dirty. For a token a game, the price is definitely worth it but you really don't win that many tickets. My favorite was the basketball, wheel of fortune, the sketch book (too bad it "ran of paper" when we went to take pictures). Be careful because sometime the machine just eat your token or doesn't work at all, so you have to go find the workers. The prizes are honestly not the best but hey, you don't really expect much for such cheap games. read more

I enjoy going here with the kids and the kids enjoy it a lot .. The pizza is ok lol .. I don't know you'll need to try it your self. Staff is friendly and drinks are refillable. Not to many games but enough to keep the keeps active and not get bored to easily, and the prizes are usually at best decent. Come eat pizza, relax and have fun. read more

If I was able to give no stars I would because this location deserves none. HANDS DOWN WORST EXPERIENCE. I WILL NOT RETURN!!! I will not recommend the Atlantic Mall location in Brooklyn to ANYONE due to the worst experience one could have with his or her children. the issues as follows: -the tables weren't clean , so we had to clean it ourselves -either the rides were not working or broken (eating the token or not giving you tickets). How is it possible for the maze to be out of service? not even Mcdonalds maze is out of service. - photo booth that takes crappy pictures with a weird line in the middle of each picture. -fountain drink machine missing ICE with need of cleaning -staff members who wear pants under their bottoms flashing the children their non name brand undies -security guards who asked for patrons to get off the ride because it was near closing time, shouting the countdown of when the place closes I would expect for those who are hired to have a sense of customer service and are able to articulate themselves properly. My experience goes as follows; the staffs were beyond unprofessional. There is nothing wrong with a team of young staff members to relate to the children however I blame management for not training these individuals properly. I literally had to retrieve a staff member to refill the soft drink machine with ICE. As I requested ICE the staff member rolls his eyes and looks at me with a blank stare for 10 seconds seemingly bothered by the request. You would think I ordered porter house steak with such a stare. No way a customer should have to inform staff there's no ice available and have staff say, " do you need ICE right now." let alone staff who rolls their eyes at such a small request that was paid for by the customer. The tone that the cashiers and other workers use around children is not appropriate. My children are not use to hearing curse words in their household let alone at an establishment that was not free. As a minority it hurts me to see the staff members represent themselves and the establishment in such a bad light. The workers are in need of diversity training and/or other trainings for a conducive workplace. The security guards were just as bad as the other workers. I understand customers have to be reminded of the amount of time left till closing (which was repeated every minute by two guards from 10:55 until 11:00pm) however having to explain to a security guard that one child is feeding the ticket machine and the other is still on the ride. The security with a nasty tone requested for me to take my child off the ride. I am so sorry but that was flat out wrong especially if the ride was ending in a couple of seconds. read more

If I could can give 1/2 a star I would! I'm forgiving of the place being crowded the day before a holiday, however I am NOT forgiving on sh*tty subpar service. I booked this venue for my daughter's 2nd birthday party tonight from 4-6 and the hostess was terrible and disappeared for long periods at a time. When it came time to cut the cake we had to wait until their stupid show was over before we could have out daughter could blow out the cake (We have about 20 mins left for our table) The hostess takes the cake for it to cut and doesn't come until it's time for our time was up! The birthday girl or my guests DID NOT even get any cake!! The hostess already had the check in hand ready to clear out at 5:58 (time stamped on the receipt) and REFUSED to give my daughters' grandmother a cup of water and told her she needed to wait on this ridiculous long line! if you want to throw away $140 of service as shitty as their carpets then this is the place to go! YOU HAVE BEEN WARNED!! read more

I will grant you that as a middle aged single male, I am not their target audience. However, to call what they offer for lunch a "buffet" is to stretch that word to the breaking point. I have seen better buffets at a homeless encampment. I am serious. I used to do homeless outreach for a non-profit, and I have seen homeless folks living in a train tunnel have a better variety of food available than this ridiculous excuse for a buffet. It's described as an all-you-can-eat pizza and salad buffet. The salad? One type of lettuce and three toppings: Cherry tomatoes, broccoli and baby carrots. That's it. And three types of limp, lukewarm pizza tanning sadly under a heat lamp. And some sort of dessert pizza that looks like it's just pizza dough with some vanilla icing on top. Even for only $6.99 (not including a beverage) it's not worth it. read more

We were happy to bring over our 2 years old daughter until we found a rat running around the play area . I informed the worker and the black lady who was busy making cotton candy seems like I irritated her. No words reply to me and just call 2 more workers to look around for few seconds and no reply and no feedback after this ! I've call the DEPARTMENT OF HEALTH AND HYGIENE right away to file a complaint . Ridiculous to found a rat in this place that full of kids and serving food . The workers are all rude and no apology after all these . Be careful if you choose to have the food in there . Please stay away before the officer check them up . Crazy dirty rodent home . read more

My only piece of advice is COME EARLY. They open at 10am and that's when I arrive. There is usually 1 or 2 other parents there who have figured out the secret. When they first open of course everything is great. My son gets to play all the games he wants without other kids bumping into him causing his nose to bleed,( this actually happend before we were hip to the benefits of early arrival) stealing tickets or wanting to fight for a turn. We arrive early, were in and out!!! read more

I'm a bit confused about people that come to Chuck E. Cheese and complain about the amount of children and/or the noise level. Ummm, this place is for CHILDREN, not adults. Although sitting amongst other savage children isn't my typical enjoyment, this is the type of place where you have to mentally prepare yourself to be because it is CRAZY in there. What would make Chuck E. Cheese a better place is if they would section off a section with all the toddler friendly games. Considering I have a 2 year old, there were a lot of things she didn't understand to do, but she did like riding in the cars. Other than that, none of the machines that draw or take pictures were working and since my daughter LOVES taking pictures, that sucked. The food is majorly overpriced and sucked so eating there wasn't an option. Luckily there are other places to eat in the mall. read more

Besides it being crowded it was a great atmosphere for children my son had a great time. The pizza was fresh. A cup is close to 3$ but you get free refills. The staff was great. My son got a free ball. He was not interested in collecting the tickets. Lol he did enjoy the games. My son is 2 years old so i had to follow him around. For the bigger kids there free to run around read more

Chuck E. Cheese - Pizza Near Me - Brooklyn, New York

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It was my sons 1st birthday party and this was a last minute option because of the rain. But that 20/child cheap show they have at this place is top grade A rip off. I understand they have a schedule in place but I don't want to feel rushed at all. How is it that when u pay that amount of money you get 2 hours in the reserve section but if you walk in an pay 5.99/ child you can stay as long as you want?!?!? Absolutely out of this world ridiculous! Whoever came up with that plan needs to be fired. If I had known I have to pay 20/child for some rat to hug my kid and sing happy birthday then to be rushed to eat dry cheese pizza and stuff root beer down my throat in 2 hours I would've stayed home. Then when you go to play the machines they take your coins and when you win the machines ran out of tickets It's too many options in the city to go to chuck e cheese again. Not worth it. read more

Oh boy, the joys of having kids you get to spend countless hours in this place. This is only our second time at this location and it's not too bad. It has changed since the first time we were there. There used to be a big overhead tunnel maze for the kids to play in and a slide right in the center of the place. When we returned the second time it was gone and I was glad about that. It was just a mad house and not good for the smaller kids which of course mad the smaller kids want to go in even more. But it's gone and they have re arranged and spread out all the other games. Makes it seem like there aren't that many things to do but your kids will find things. You will be exhausted from moving all over the place bouncing from game to game. You will be frustrated when you get to some of the game and they are out of order You will be a little annoyed when the games that are working take your tokens and then you have to hunt the employee, whose job it is to try to fix said game and refund you back any tokens you lost. You will have to keep an eye on your kids and their tokens and their tickets because some seedy child will try to swipe if not monitored. They will also try to jump right in front of your child in lieu of waiting their turn. Food is kid approved. I think they've recently revamped their menu to be more parent friendly Bathrooms have mini toilets for kids and normal size for adults. Thought that was cool and it would be cooler if they were cleaner like a lot cleaner. Overall it's not as much of a chore as you think and your kids will be tired. My kids are three and six, I will obviously be back read more

I went to chuck e cheese on 7/25 and ordered food and it came out cold. When I went to complain the manager refuse to come out of the office. How can they serve a cold chicken platter they are trying to give me food poisoning. However I feel the manger should be fired for not coming out and addressing the matter larger some of money that I spend. Today is the worst it has ever been since I have been coming here. If this is a new manager fire him and get the other one back read more

It was pretty good, my daughter enjoyed herself. I left when it got crowded. It's better to go during the week, you have less crowds there.

this place is trash, I rather to go to the ones in queens that have more and is cleaner this place reminds me of the neighborhood that used to surround it before the gentrification. I dislike coming here and haven't been here in yrs for that same reason. Last time I was there I had food on my table and as we were getting up to leave someone asked me if I was eating the left over pizza my kid didn't want I said no and she said if she could have it before I said yes she took it and gave it to her kids. I was like wtf I grabbed my kid and flew out of there read more

Wow the atmosphere was absolutely amazing, the cuisine was astonishing and the staff were very friendly. We were looking to have a great night out and we found that at Mr. Cheese's! I would highly recommend for anyone looking for an exciting night in Brooklyn! read more

This place is awesome, a restaurant and redemption arcade in one-- games, prizes and pizza. I don't even mind that the pizza is middling or that you need about 7000 prize tickets for a tiny nickel piece of candy. But I do kinda mind getting charged $1.99 per cup of tap water. Plus tax. On the positive side, they stamp kids and the parent who brings them in with matching invisible ink codes. This helps me resist the temptation to abduct my children from their mother during my court-appointed visitation hour. read more

I went here for a friend's daughters b'day. Next time i will just send a gift! This place is crazy, smelly and unorganized! There are so many sticky little brats running around. The kids were so loud, sticky and annoying i don't understand how anyone could be a pedophile. ehh I'd rather loose a leg than go back. Everything is old and falling apart, save the money! The kids won't remember it, but ohhhh you will. read more

My kids loved this place. But I realized one IMPORTANT thing about Chucky Cheese that if you don't come here with coupons you get REALLY ripped off. I overpaid for my tokens while another group paid next to nothing because they came prepared with coupons on their phone. The games are great. The food is ok. The pizza crust is so tasteless it reminds me of Matzah. Drink refills are free which is nice. I expected it to be more noisy than it was. But really the noise wasn't too bad.. And I get migranes. read more

Chuck E. Cheese - Spoils of our tokens - Pizza Near Me - Brooklyn, New York

This is a good place to take children under five for a birthday party or just to horse around. I came here for a kid's party on a Friday night and there were wild kids running all over the place playing video games. The service was incredibly slow. The pizza and wings literally took almost 1 hour to reach our table and it was not worth the wait. The place was severely understaffed with just one cashier taking the food orders.m My advice to people is don't come on a Friday night or if wild kids screaming bothers you. read more

Robin, one of the Managers was incredibly kind and helpful with my order! I was very impressed by her positive attitude and she was so helpful about my questions on my order. read more

Just celebrated my daughter's 3rd birthday today and honestly didn't expect such a well organized set up by this outlet's team! Very impressed with the attentiveness of manager and the hostess to our party. It was probably the most easiest party to organize since I booked everything online with some minor changes and questions. I couldn't get through to the outlet via telephone, but you could call the general customer care number and they will get back to you. The outlet did call me the day before the event which was great. There were enough high chairs for our party that had 3 babies. Also for parents that are wondering, they do serve beer and wine. The only thing that is a downside is the ticket counting machine. They should have something where you can put all your tickets in one machine instead of having to insert the ticket one by one. We ended up not redeeming anything cos it took way too long to count the tickets. Besides that we really had lots of fun and are very impressed with the management of this Chuck E Cheese! Oh Chuck E got rid of his band, now he's going solo :| read more

I am so done with coming to this place. The last time we came the kids went in the tunnel thing and crawled through someone's pee that clearly was there for god only knows cause we got there as always for when they opened. This visit we got our food in drips an drabs and then after waiting 40 min for the cinnamon pizza I go to counter to get told they don't habrbthe stuff to make it so I want my money back after paying $4 they have me back $3 till I went back. Waited 15 min to order ice cream and also to get prizes very under staffed and not friendly read more

Chuck e cheese has changed for the worse. The customer service is terrible. Children is not have a good time at their party table like before. The music is terrible. Chuck e does not dance or have any positive energy. The coins that I have perched before don't work in most of the game machines. What a waste of money! This place use to be full and fun on the weekends. This is not a great place for children and even a more horrible place for an adult. We are not ever coming back again. Dave and buster's here we come. read more

What an amazing place to celebrate my sons 1st B-Day !! Every little detail was perfect, we had so much fun ! Food was amazing and the host named Talia was really helpful! Can't thank you enough for this perfect day !!! read more

This was my first time in Atlantic Mall Chuck E. Cheese. It was not bad for a Saturday and a birthday party going on. The three stars came from 1. They do not let your child/ren under 18 out of the facility unless an adult okays it. 2. They were staff constantly cleaning up. 3. The staff and customer service was helpful. BUT, half the games did not work and have the ticket counters were not working either. For a busy place like this with a lot of kids this was not acceptable. Also they are under staffed. It took me about 20-30 minutes just to get to the counter to pick a toy. On a bust Saturday there should be at least 5 people behind the counter ESPECIALLY when the facility is hosting a birthday party. read more

My kids love going to Chuck E. Cheese's. It's low cost entertainment. A handful of tokens, pizza deals and a massive jungle gym. Sadly to say, today we had an excursion and the entire jungle gym was gone. No one seemed too chatty to explain why, but it does seem that it is permanently gone. This is the only Chuck E. Cheese we've ever visited, so not sure if all of them normally have jungle gyms. It's a big deal that it's gone. Why remove such a popular item? Kids still had fun today. Got a whole bunch of tickets. We've waited for 35 minutes once for a pizza, but we only ordered that one time. Not sure if it's normally that slow. Weekdays mornings and afternoons are the best. No crowds. read more

I just came from Chuck E Cheese in the Atlantic mall. The staff is the greatest! Everyone is extremely polite and helpful. I highly recommend this location. read more

If i could give no stars i would like really big space and you have a hundred tables but only 3 machines for the kids to play with like rediculous the staffs attitude was worse then the customers which was awful. Just not a child environment but its suppose to be for kids and the guy dressed as chuckee should be able to fit spending time with the bored children in between his shitty dance routine. Anyway costs to much and just over all waste of time and money very upset my 3 year old was asking me why they didnt have anything for her to play i have to tell her they do but just not enough games for the 200 kids in a room with only a few working machines that totally suck. read more

where to begin....service was amazing, the pizza came in about 20 minutes. Mr. cheese did his best to create a welcoming atmosphere and a personal experience. Pizza was great, not reused (as my children told me it might be). Was a great night with my ladies. Would return. read more

look, it ain't the Ritz. But you don't go to Chuck's for the food, you go for the kids. I can't believe we have grown men and women writing reviews of this place is if it were meant for them. Get over yourself. my son is 14 months old so he can't play too many things by himself but he really enjoys the noises and lights, and he liked the little things you can ride on. When there are a lot of kids, he seems to have a lot of fun playing with them. If it's raining outside, there aren't that many better options than the rat's lair. Just make sure you eat BEFORE you arrive. read more

My kids really love this place...I would have given them 4 stars but because the pizza isnt as good as it use to be nor the coupons 3 it is. oh what the hell my kids love this place so 4 read more

Oh hell noooooo! Never come here on the weekend! Food takes 45 minutes to get to you. Food that doesn't require much preparation, wings and fries! And let's not forget that first you have to wait in line for at least 20 minutes (if not longer) to order this terrible food. It's so busy your child will have to wait in line. Machines that change tickets to receipt are broken (not all of them but at least 2 at the time). Also, there's a cotton candy machine which has mold in i read more

A COMPLETE ZOO!!! I took my nephew here as a treat and when we left I told him never again! The police had to be called because these two parents were about to start fighting! It's a place for kids for crying out loud! The kids aren't really much better either! My nephew had a good time but I was very concerned for his safety every other minute. Very crowded! read more

If I could give this place lower I would. I found out only certain outside food items were allowed while others aren't from a staff member who had an issue and threatened to kick us out. But I also saw that same staff member allow a non service dog into the establishment. So I guess there are some rules that can be broken and others that can't. read more

saw a little mouse run across the playing area. another customer ask if he just saw what he thought he saw. and I said yes it was the real Chuck E. at first he though it was a ball of some sort cause it went by so quick. and if chucke cheese wants to verify my visit. I was there yesterday between 11am - 12noon wearing a white tshirt and khaki pants with new balance brown walking sneakers. I was with a 1.6 yr old. and was upset all the riding games had the out of service tags on them. read more

Oh my gosh this place is a zoo! I mean literally. THe children are wild, the adults aren't any better. My daughter was riding on a horse ride and another child just hopped right on the back. Ride after ride this happened, and I had to keep kicking kids offI WOULD NEVER HAVE A BIRTHDAY PARTY HERE FOR HER! the line for food litterally took up a quarter of the space. the food (pizza, soda, salad bar) was definitely overpriced. My 6year old god daughter seemed to be enjoying herself but I was extremely horrified. the bathrooms were semi-cleaned and the heights of the toilets were children friendly. If i have to go back, I pray it's during the week because Saturday night after 8pm was HELL read more

because it's the closest one to me. a lot of things are broken here. the ticket counters, the cotton candy machine, the ice cream machine, a couple of skeeball machines. bathrooms are filthy too. 9 out of 10 stalls are disgusting. I'm not sure if that's due to the patrons (probably, but the staff needs to clean it more often) the pizza is terrible. definitely tasted microwaved. I think all their food is microwaved. the only decent thing I got were the buffalo wings with celery sticks. chicken nuggets were terrible too. you just wanna gnaw on it for a little and then decide that it's like eating cardboard so you eventually spit the rest out. won't be ordering that again (thank god i got the kids portion and not the adult size) oh the food took FOREVER to come out too. I was starving by then. came in late at night. the one good thing: it's open late. the worst thing about chuck e cheese? that toy redemption line. yeh, some of the patrons are pretty ratchet and take forever to pick out their toys but be considerate! you see 15 ppl behind you and only ONE person behind the counter, hurry the heck up!!! and then when you get there, everything costs 400+ tickets and the ones that cost like 50 tickets aren't even worth buying. I could go to the supermarket and get that for 25 cents in those gumball machines. do better, please! this place has potential. i think management needs to step their game up. but I do appreciate that they still do the kid and guardian checking with the uv light stamps read more

I took my 14 month year old son here to get him out of the house and was really pleased with the service and experience here. It wasn't as crazy as I expected for a Saturday, but it was Valentine's Day so that may have been why it was not packed. We ordered a pizza that came out hot and my son liked it, we played some games and rode the car rides. The staff was all super friendly and kept asking how the pizza was and if we needed anything. I also appreciated that when clearing tables, they sprayed sanitizer and wiped down each table pretty good which made me feel better as a germ conscious mom. It was also very reasonably priced - there's no charge to get in and you just pay for food and game tokens. Fun Valentine's Date! read more

This place is horrendous. The machines are always owing tickets and it takes 5 minutes to finally get someone to show up. Imagine being with a 3 year old waiting on each machine for 5 minutes! On top of that - 1 out of 3 machines don't function - which you can't confirm until you swipe ypur card twice... then to find someone to resolve the issue forget it. Horrible place - dirty and crowded with workers that are sleep walking. read more

I tried to go with my little sister for a birthday gift to have fun for the day and they wouldn't let me in because they said I had to be 21 years old to enter and I was 18 at the time...that was really saddening read more