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Chloe Chen Spa

4.3 (44 reviews)
Open • 9:00 am - 6:00 pm
Updated 2 months ago

Services - Chloe Chen Spa

Manicure

Manicure and pedicure

Nail fill-in

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Russian manicure
Missy A.

Nails by the best! Khristy! She is the best person to ever touch my nails. You can tell she cares about her work and is so detailed! I will continue to come here. The service is worth every dime

Yuna L.

Visiting Chicago and wanted to get my nails done. Found this place through social media and decided to come in on a Monday. The salon is clean and well decorated. Immediately was sat and got the e-file no chip russian manicure. Loved the attentiveness from the girl doing my nails and she was so gentle and took her time. Complimentary latte was great too!

Color does not match
Denise M.

I'm unhappy with this place. 1. I asked my nail tech to spray my toes because I was walking home she insisted I sat long enough and just placed baggies over my toes. When I got home two toes were smudged and I ended up back there the next day to get them fixed. 2. I asked for color 011 on my toes and nails, my toes I did a regular manicure and my hand no chip. The colors don't match. Nails look pink and toes look coral. For $100 I should love my mani/pedi and I don't.

Milk & Honey Pedi at Chloe Chen!
Michelle T.

Meticulous attention to detail! The service was incredible!! The shoulder and neck massage really raised the bar after the hot stone milk & honey pedi! Def one of the top salons on my list! Thank you to our nail techs who brought the pampering to a whole other level! Don't forget to order something off their beverage menu! In love with Chloe Chen Spa! Complimentary gift included!!

Pedicure seats
Alyssa B.

Saw this place walking in the neighborhood and wanted to try it out. Really nice interior, great service. During your visit they offer you a beverage of your choice. I opted for herbal tea. The technician was very gentle and accommodating. I was fortunate to walk in during the evening for a pedicure. However, I'd recommend making an appointment for your service!

They did a great gob ! I am obsessed with my nails, front desk staff was very nice and helpful.

I would recommend this place, very nice atmosphere, very high quality work, my nails look great! I can't wait to come back again

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2 years ago

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Chloe C.

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2 years ago

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Chloe C.

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2 years ago

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Review Highlights - Chloe Chen Spa

“However, I did have one concern: I had booked a 10-minute neck massage as an add-on to my pedicure.”

Mentioned in 8 reviews

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The Wax & Skin Lounge

The Wax & Skin Lounge

4.0(24 reviews)
0.5 mi•West Loop, Near West Side

Came here for a lash lift and tint and a brow lamination and tint about 5 weeks ago! Waited to…read morereview because I wanted to give honest results! The place is huge and clean! Staff is very friendly! The girl who did my services was lovely! I like the brow lamination a lot. The tint was wiped off a second after putting it on for my brows and I never noticed a different with the tint. The brow lamination lasted about 3-4 weeks. I wish the tint showed up, maybe it needs to be on more than 1 second, although she did say if left on longer it would be too dark but I did not notice a difference. For the lash lift I am upset about this service. My lashes were pretty crooked/all over the place. The service also made a lot of my lashes fall out. I really wanted to love this. I am open to trying again, I've seen great results on other people. Maybe I just need to try a different technician.

Writing this because the waxers are fantastic however...I have officially left after being a…read morecustomer loyally since last July. I have only had to cancel once after a confirmed flu test. Even when I called then I was asked if I wanted to mask up and come in and I little taken aback at the staff and management's willingness to risk safety. I was then told well do you want to move it to later and my response was, "I will still have the flu later." They charged me but said it would be credited at my next appointment and it was. Fast forward. I have a birthday trip coming up and I originally booked my appointment for Wednesday morning but then changed it to Tuesday evening at 8:30. My car fob died and my car is push to start. I called them immediately and said I could uber but it would get me there five minutes after the grace period. They said I was the last appointment of the day so they wouldn't allow even though they're open til 9 and I would have made it by 8:45. I ask if I can come at 9 as they had complete open avails for Wednesday from 9 to 3 PM.. I was told no. I would be charged for tonight and then again the next day. I say this is ridiculous as I am a regular, this is out of my control and you've had no appointments all night except for me. I did not cost the business money. You are supposed to stay open til 9 and I have offered two solutions. I am not going to pay 150 for a wax because i am being double charged. So, I book elsewhere. This morning at 9 AM, I get a call saying they will grant me a one time courtesy to walk in between 9:30 and 4:00 as they have lots of openings. I state that I said this yesterday and they told me that they are enforcing policy and that yesterday I was told I could not make another appointment and this is different as it is a walk in. I said it isn't given that there's no one on the books. The point is, I could've been accommodated. I told them I booked elsewhere and I wont be back. Marking me as a no-show when I called ahead to explain what was going on is honestly a little crazy to me. They are so callous and cold. The front desk can be very non-chalant and rude. Happy to receive my services elsewhere moving forward. Update - they have responded saying this has happened multiple times. It literally has not. It happened one time when I had the flu. I had a doc appointment the same day and wanted to be proactive. At the end of the day your staff and this response is absolutely why I will not be coming back to your awful customer service. So I guess we are both fortunate and blessed. Calling me to offer an appointment I could have gotten yesterday and not allowing me to arrive three to five minutes after the grace period for a situation beyond my control is nuts. You close at 9. I would have been done by then. This establishment never needs to worry about me. Terrible management. Terrible staff. My favorite waver left and I will be following her regardless. She said she hated working here and your waxers consistently complain about how you make them uncomfortable and that these rules are unnecessary as you all do not stay booked - ie - all time slots open today from 9 to 3. Your turn over is high and it will continue to be because the establishment is run by raggedy, unkind people.

Photos
The Wax & Skin Lounge - Store front

Store front

The Wax & Skin Lounge - Guest seating area

Guest seating area

The Wax & Skin Lounge - Wax bed

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Wax bed

Chloe Chen Spa - othersalons - Updated October 2026

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