UPDATED:
The Chipotle on S 144thst/ Stoney Brooke just keeps going further and further downhill. I think location needs new management. Their food just isn't good like the Center street locations.
The chicken is always full of gristle, way overcooked with a ton of seasoning burned into the meat causing it to be dried out and un chewable
The food looks like it is never put in clean pans. They have the appearance of being put in the walk-in cooler night after night with left over food in them, then taken out the next day and more food added into the pans. The appearance of very old dried-up food stuck all over the insides of the pans. The pans of food do not look clean and fresh like the other chipotles I have been in many times.
Out of convenience of this location being close to my home, I decided to order food from here hoping it would be different.
I had to pass on the beans and sautéed veggies as there was only about 1/2 inch of the food in the pan and most of it looked days old dried and stuck to the bottom of the pan.
I overheard the couple ahead of me talking about how old both pans of beans looked and then saying they wished they would have went to the other Chipotle.
UPDATE,
I ordered food thru the Chipotle Website for delivery from the 177th and Center store and much to my dismay, DoorDash dispatched it to Stonybrook location. UGH! I figured I would be throwing the food away after a few bites, as usual.
However, I was quite surprised to find the chicken was not overcooked, burned to a crisp, or dried out. Hallelujah!
It was cooked perfectly and was juicy and tender. The entire burrito bowl looked and tasted fresh and delicious! If I had not known better, I would have thought it came from a different location.
I hope this isn't a one-time deal and that the manager has made changes in this store.. I will be going inside to order food next week and hope to see that the pans are clean with fresh food and not just fresh food added on top of the old stuck on food from days prior. read more