Food flavors are different every time, noticed that there are no knifes on the dispensers, when ask about the attendant told me that they only give them if ask for. I observe the other customers and noticed pushing the food with their fingers. Because there was no knifes. Table manners are being killed here. The clients are young kids to young workers. I didn't see any seniors here at all maybe is due to the music. This restaurant is easy to copy any one interested. Corporations are managed by business savvy people but with low culture. What do you think. read more

Chipotle Mexican Grill - Just a simple Chipotle join. - Fast Food Near Me - Miami, Florida

It's 8 PM on a Sunday and they barely have any food left and they have no steak and they're not cooking any more steak. Explain to me how at 8 o'clock when you're closing at 11 you're not cooking more food. Waited over 10 minutes in line while the girl at the counter is wiping down the counter and people are waiting when I get up to the counter there is no food. Super loud music and dirty as well. Contacted chipotle. This is their reply read more

Chipotle Mexican Grill - Fast Food Near Me - Miami, Florida

This place is. So nasty the tables we're dirty the workers were eating in front of customers no forks no napkins the place where you get your silverware was nasty a worker dropped a fork on a floor and he gave it to a customer I don't know why employees would behave like that but this place is out of control read more

Simple and tasty chicken, rice and black bean bowl. It's my go to when I forget my lunch for work. Price is decent too. read more

Chipotle Mexican Grill - Chicken bowl - Fast Food Near Me - Miami, Florida

Really, this place doesn't deserve a star. I went to Chipotle for dinner and they didn't have half of the ingredients that go into any regular bowl. Do not go here. read more

Honestly one of the few Chipotle restaurants I've been to that clearly have high standards and make orders correctly. I had gotten a double meat bowl with guac and queso on the side, and this restaurant properly made the order exactly as specified. I would definitely come here again if getting food quickly in a clean establishment. read more

See all

Overall I would say this is a adequate Chipotle. It's been a long time since I have had an average experience at this chain. Usually they exceed expectations. This one does not. This location meets the minimum requirements. The food is OK, servings size OK, cleanliness OK, service was fine. That said nothing was above average ... especially the service. This location is close to my house and I had been waiting to try it. Wish this was a better representation of the chain. read more

Chipotle Mexican Grill - Outdoor - Fast Food Near Me - Miami, Florida

Went into the store to speak to the manager. Which was the same person I saw basically throw the bowls into the bag when I was picking the order up. And she was very dismissive, all she said was if I wanted my money back I had to do it on the app, which I don't get since I order it through Chipotle itself, not DoorDash or uber. This is not the first time my bowl has looked like this. read more

Chipotle Mexican Grill - Got a half made bowl. This is what it looked like when I opened it - Fast Food Near Me - Miami, Florida

Bad service, dirty tables, I have walked out of this chipotle at least 2 times. Because They tried to end service 2 hours early and another time the food looked stale. Today we went and they are literally serving a 1/4 of the food. They were putting rice in tiny portions, you can tell that management is no good here, go to any other chipotle or diced . read more

This food was okay but I asked for a little bit of cheez and got a hand full and then I asked for stake and it was spicy I'll go back chipotle but not to this one read more

After leaving a review after my last bad experience I was hoping for redemption by this amazing franchise. Unfortunately I was disappointed yet again. To wait in line for 20 minutes to be told they have none of the items that I want. I actually blame management. Everyone else is just doing as they're instructed. And the instructions from the evening manager I presume is to not care at all. I will be providing daily experience reviews on Google and on yelp until this issue has been resolved I will also be providing pictures. As I read through the reviews I realize that this issue has been commented on regularly. Almost every table was filthy trash filled to the rim. Please do better chipotle read more

Chipotle Mexican Grill - Lack of items 1 hr before closing - Fast Food Near Me - Miami, Florida

See all

Chipotle is my liiiife...not so much this location though. I was so excited when a chipotle opened up close to my apartment but was disappointed to find out I'll still be driving to my original locations because this location left much to be desired. The portions they serve are ridiculously small! I always get a chicken burrito with black beans and when the girl scooped the black beans I thought it was a joke because it was literally a tablespoon scoop at most and she didn't even let most of the juices out before plopping it onto my burrito (soggy burrito pictures attached) . Then she scooped out the smallest portion of chicken I've ever seen! I was about to just double the portion (to make it a regular one at any other location) but she pushed my burrito to the condiments portion before I could even say anything. I figured they would have to load up on condiments to make up for the lack of protein but those scoops were small as well. When the girl went to roll my burrito there was bean juice splashing everywhere and the girl was a little inexperienced and rolled it pretty weird. Luckily, I had a free chips and queso so I went ahead and ordered it before my reward expired. The queso, however, was not even hot! It was just lumpy and sad. Overall I was pretty disappointed with this chipotle experience. Eventhough it's closer to my apartment than the other locations I can't say I'll be visiting this one again. read more

See all

My girlfriend ordered extra chicken and they gave her brisket instead and when we asked if it was chicken because it looks like steak. She brushed us off and said it's chicken. Also, 3 pointers being above $8 dollars now is criminal. Horrible service, no one understands English or Spanish even. read more

This location is notoriously late with their pick up orders. Today they were 21 minutes late. Hope the order is correct when we get home.

Staff was very friendly and made sure to put of chicken and cheese on my bowl. I had received an email from chipotle as well for free chips and guacamole and it wasn't showing on my account and the employee was so kind to give me the chips for free anyways. Seats and floor was clean and everything orderly. read more

Chipotle Mexican Grill - a plate of food - Fast Food Near Me - Miami, Florida

You just need to shut this location down. This is the worst of all. The food doesn't taste good. The online ordering is NEVER on time. Here's an example- I'm here now waiting. Order was put in to be ready for pick up at 7:10 pm It's 7:25 now and there is 6 people in front of me for take out and no one is working on my order. My guess- 8:00 pm if so . Last time we ordered same thing. The time before we ordered same thing. Let me put it to you this way I would rather drive another 15 minutes to 137th and Kendall before I order from here. Problem is this location is 5 min from my house and the other location is 20 min away. Guys- just shut it down - this is embarrassing for what I consider a good company!! read more

Food and service were good however the tables, floor, bathrooms, fountain area and garbages were a mess. A few customer in the restaurant the. employees had nothing to do but talk behind the steam table. We had to clean our own table. read more

When going back to claim for my order, which I had to be close to counter saw the kitchen, fill will all standing orders and food not covered properly and not employees wearing gloves while cooking when asked about just a bunch of teenagers no manager they just said they replace items with what they have available not calling customers to ask, and that the manager was never there!!!! Great calling florida department to check on them so far be safe no cooking healthy to what i saw. The worst ever 3rd uber oder and they send the hell they want in repalce read more

See all

Only because I can't leave NO STARS! There's an employee there who is an overweight female with glasses working the register who was very rude, patronizing and unprofessional with me. She made a mistake and tried making me feel like it was my fault. WORST Chipotle I've ever been to. Hope it closes down or at least the employee I speak of gets terminated. Absolute garbage of a restaurant. read more

Every time I order from here there's always an issue. I place online orders arrive at the scheduled time only to wait 20 to 30 minutes every single time. Placed an order last night. Upon arrival employee informed me that there was no steak no chips and no guacamole which is everything I had ordered online typically it shows if the item is not available on the app. I had to return home as I had already paid for this online to pick up my wallet and go to another restaurant. I love chipotle but this location has the worst service must be because the management is not doing their job correctly. read more

(Online Order)Service is terrible. Blonde haired young lady had an Attitude about her. Ignored me for the longest before I called out to another employee to grab my food. Only to find my bowl heavy to carry to realize they screwed up a simple chicken bowl. I will never come back. Worst chipotle ever. I stopped by around 12-1pm run from this dirt hole read more

I am doing the Keto Diet and I love to go to Chipotle. I order their bowl salad with lettuce, chicken, steak, sour cream, cheese and guacamole. The salad is always fresh and the tomatoes etc. read more

Chipotle Mexican Grill - customers in a restaurant - Fast Food Near Me - Miami, Florida

I ordered a salad and the lettuce was wilted. It must have been old. They need to stick to higher standards when it comes to food quality. Also, chips were stale. They need better food inspections in this store. read more

Chipotle Mexican Grill - Lettuce on salad. - Fast Food Near Me - Miami, Florida

See all

This was by far the worst chipotle experience I've ever had couldn't even get food because they had no steak I sat down waited for them to cook steak and when I waited 20 mins for steak they had no corn my two fav things about chipotle. The lady cooking the steak was on her phone with her gloves on puts it away and continues to use the same exact glove. Absolutely unacceptable!!!!! I'm actually pissed tf off read more

Horrible service ! Horrible ! No customer service very rude no smiles no welcoming just so dissatisfied Leo , Lawrence and not to mention Keisha so not welcoming read more

Chipotle Mexican Grill - Chipotle on Kendal drive and 107 - Fast Food Near Me - Miami, Florida

I ordered on the app the other day and of course I get there past the time they said to pick up and it wasn't ready, they had zero customers, so I couldn't understand why? I just walked in now to make an order and they had 5 people working there and they were all talking to themselves, no one even acknowledged me and no one came to take my order. Again no customers at all, not even one, so why couldn't they help me. Just talking to themselves and completely ignoring me. I just left. Never coming here again. Horrible customer service. read more

Reviews of this location are totally accurate. I live right up the street and have been here twice already, and it's happened to me on both occasions. Portions at every other location seem to be much larger even on the items they don't charge more for like fajita veggies. Pretty trash for a newly opened location. read more

This location is absolutely horrible . They always fuck up ur order and add things to ur order without actually putting It in your bowl . Many times I've gotten charged for something i never even got. The cooks need better training. Steak is always dry and hard. Seems like they don't care about anything over here. Cashier lady looks dead inside and is condescending every time ur ready to pay . Fire her ass. read more

So I've been here about 3 times already since they've opened. One thing that bothers me a lot about this location so far is the way the serve. They are very stingy with how much they serve it seems. Not just protein, but everything. For my burrito bowl, the lady gave me one, small scoop of rice that took up not even half my bowl & and acted like it was okay. Pretty much every time they added a topping to my burrito bowl, I had to ask for extra of each topping. If I didn't, it would've been a pretty depressing bowl. UPDATE: I tried to give it one more shot, & still nothing has changed. Had to throw my bowl away cause the chicken tasted chewy as hell. Don't waste your time or money on this Chipotle. read more

This location is horrible! Very stingy with the portions of protein they give. Place is a disgrace to the brand.

This is the worst chipotle I've been to. The portion sizing is way too small to be charged almost $10. I have walked out several times due to the small serving sizes. Will not be coming back. read more

Food was fresh but portions were ridiculously small and the restaurant was super dirty. What can you expect though when kids are running the show. read more

Horrible customer service. My burrito was dripping wet and falling apart when I got home. Had to empty the contents into a bowl and eat it with a spoon. Called the store back, first was placed on a 7 min hold and had to hang up and call back. By the time I finally spoke with the manager she really couldn't have cared less and made no attempt to rectify the situation except "I'm sorry". Also the cauliflower rice tasted like poison. read more

I had stopped coming to this particular chipotle due to poor service and poor portion sizing along with cold food for quite some time. Decided to give it another chance since it's closer and more convenient but I won't make that decision again. A bowl with double protein should be pretty simple. Not for this girl, her bad attitude, and her shady hat. My mom went before me and asked for chicken and steak double meat and when I saw the last little scraps she got I thought "oh I'll get the fresh chicken behind her" I was wrong. I asked for the new guajillo steak and chicken, double meat. I received what I counted as five strips of steak, which were dryer than the Sahara desert, and the last little rice sized portions of chicken at the bottom. When I mentioned I had asked for double, she says "it's one scoop each" smiled and passed it down, the gentleman behind her was cutting fresh chicken and my bowl was still pushed aside instead. I've literally never had to go home and make my bowl better after spending more than it used to cost and getting much less for it. read more

Terrible. Opened the door at 10:50 and told me they cannot make my order. Extremely rude employees. Needs corporate attention read more

Chipotle Mexican Grill - Fast Food Near Me - Miami, Florida

Every time I come in and ask for plain white rice they never have it and pretty stingy with portions . Wouldn't recommend . No one cares to go the extra mile for the customer read more

Ordered 2 orders of soft tacos with beans and sofritos (vegetarian) and got PORK. Can't even reach them to correct their mistake. Bummer. Last order I make there. read more

Very disappointed with the lack of service. I get it, things are hectic with this whole COVID-19 bs, but this is ridiculous! My wife calls to place an order, speaks to a rep because nor the app or automated service we couldn't order a cheese quesadilla for my son. So, then we're told to call back and request it as a burrito with just cheese, I get it. So we call the automated service ONCE AGAIN, place the order, takes my card information, then transfers her back to the store. Mind you by now 10 minutes have gone by, for another representative to tell my wife that she doesn't see the order to call back in 5 minutes to see if it comes up. By now I'm beyond vexed, they have my card information, and no freaking food! Worst service and no food, and let's just say I BETTER NOT GET CHARGED or any odd or weird charges on my card. read more

Employees are extremely rude, they dont even greet you when you enter & when I came up to the glass to start my order the employee just stared at me. So i stared back at her waiting for her to acknowledge me and then I started my order. When I asked for plain white rice she gave me a face and acted like the entire world was falling apart. I tried being nice as possible and ordering the rest of it but she didnt say not one word & didnt want to acknowledge me. Taking a look at majority of the reviews I can see that customer service isnt one of their priorities but at least acknowledge someone who is coming up to you rather than starting at them waiting for them to say something, I found that extremely rude. read more

They served me regular portions on my first visit and were very nice on top of that. Any new employee will take a while to learn that portions are everything and I think it happens way less at this new location than when it opened read more