I started with a damaged wall from concrete installation, thinking it would take a huge amount of work to repair. The Chimney Jack crew came in, did just enough demolition, followed by expert repair of the wall and it looks terrific! The crew showed up on time, completed the job with efficiency and left everything in great condition. I read more

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Awful experience! I made an appointment a week in advance for them to look over our project and give us an estimate. I was told my "window of time" was 8:30 AM to 11:30 AM. At 10:30 AM, I began to get a little nervous, so I called to confirm my appointment. When she answered, she said, "Oh, I'm glad you called. I don't have you scheduled". Having to take hours off from work, I told her we wouldn't be using them. read more

I called Chimney Jack to do extensive tuck pointing and brick repair on my 100-year-old brick house in Denver. These folks are professional and skilled. They do outstanding work. The initial contact made an appointment to visit me at home and review the work to be done. They provided a detailed estimate within a day or two. They set a date to begin work, but proactively moved the work up when another client canceled. The team showed up as promised and finished exactly on schedule. They were courteous and professional and respectful of my property. They always checked in when there was any question about care for my outdoor plants or belongings. Communication was perfect and the work was excellent. read more

Really impressed with the Professionalism Chimney Jacks provided - Cj's evaluated our fireplace for safety issues, submitted a very reasonable quote, showed up as planned and installed a liner in our 100 yr old wood burning fireplace requiring them to open part of the chimney and their masonry skills were outstanding. read more

Chimney Jack did a great job fixing the crumbling mortar on my 108 year old brick home in Washington Park. The work was done correctly and looked good. The pricing was reasonable. The work was done on time. Highly recommended. Thank you to Tracy, Jeanette, and their team. read more

About a year ago, we contracted with Chimney Jack to inspect our chimneys, add chimney caps, and repair the cement crowns as needed. From the first phone call, Jeanette and Tracy were extremely helpful in explaining what was going on with our chimneys and making repair recommendations to us. Tracy came out to inspect things on our roof. He took pictures of the components that needed repair or replacement and showed us why they were needed. A few weeks later after the parts arrived, Tracy came to do the repairs/improvements. Each and every time we communicated, they took their time to ensure that we understood what was being done. Tracy also took "after" pictures to share with us. We were extremely satisfied with their service, products, and installation. We were amazed with the high level of customer service, care and support they provided to us. We would highly recommend Chimney Jack for any chimney services you may need at your home! read more

Great mom and pop company. Fair prices. Quality work- Will come back until you're happy read more

Trace and his wife are very convincing at the Mom and Pop act but they are dishonest. Trace acted like he or his sons would be the ones to our work. But he sent an outside contractor to seal our chimney bricks and install a new flue. The contractor could care less and was in and out in no time. The flue never worked properly. Outcome --the house filled with smoke and it took weeks to mitigate. We never could use the wood burning fireplace again. I called and the wife told me that "there were no guarantees ," and they wouldn't even come out to check it. We haven't used the fireplace in a year. But it was so cold that we tried again last week, and the same thing happened. This time my husband left them a message. No call back. Now they are blocking his calls! Imagine, a business that blocks your calls! So NO, they do not warranty their work. But they were quick to take our money. DO NOT TRUST THIS BUSINESS. You'll need an attorney to keep them honest, and we are looking for one! read more

I don't know how I could have been any happier with Chimney Jack. I got a prompt response to my request for an estimate to repair my crumbling chimney and to replace mortar in a few places on the side of the 1947 brick house. Tracy, the owner, personally visited to inspect the needed work and gave me an estimate and schedule and stuck to it. The workers were extremely polite and efficient and finished the work a little ahead of schedule. The mortar is holding well three months later. The invoice matched the estimate exactly, and communications with the home office was essentially effortless as well. I highly recommend Chimney Jack. read more

The worst tuck pointing and unfair billing practices. Look elsewhere for help.

Chimney Jack just relined our the chimney in our 1924 Bungalow. Their bid was half of Midtown Chimney Sweeps (who had come out last spring to do maintenance and failed to notice the corroded lining!) and they did not push me to buy a new and very expensive "efficient" stove insert (my old one doesn't need a noisy fan to push the heat out into the room). I wanted the work to be done while it was still cold enough outside to use the fireplace and Chimney Jack was able to fit me in a week earlier than originally scheduled. The young men who came to install the lining were punctual, worked hard all day and left the inside and outside neat and tidy. And, on top of it all, they snail mailed a thank you note for my business - warmed the cockles of my old lady heart! I highly recommend them! read more

I asked for chimney jack to come and do an estimate on the new house my wife and I bought. It was built in 1956 and then was foreclosed on, we had no idea what state the firebox and fireplace would be in. When Tracy showed up he was not only to the minute on time but was very kind and courteous. He looked around for a little bit then got on the roof to look down the chimney. He came back and said everything looked pretty good. He suggested down the road replacing some mortar joints in the firebox but even told me how to do it if I wanted to save the money. He even fixed our damper that came off the hinges for free! I felt that he was very honest and not trying to sell me at all. Any future fireplace work that we need done I will be going with them without a doubt! I tested my fireplace after he left and now have a beautiful fire! Thanks Tracey and chimney jack!! read more

Chimney Jack - Chimney Sweeps Near Me - Denver, Colorado

They scheduled me early a month out, gave me an exact date, and time. I call this morning because nobody showed up as promised. The response was, "we can't get there this week, that date we gave you was just an approximate." Totally unreliable, totally unprofessional, they wasted 4 weeks of my time and this repair is a sale contingency. Do NOT waste your time with this group. read more

I had a great experience with Chimney Jack and now I can finally feel safe using my fireplace. The existing brick was in pretty bad shape and there was no damper or cap on the chimney, which let cold air and rain/snow into the fireplace. Chimney Jack came out for the estimate quickly and gave me a quote. They repaired the fire box, installed a new metal flu liner with a cap that can be opened and closed with the pull of a cord. The chimney pulls great, no smoke in the house and finally no rain or snow coming down the chimney either. Thanks for the great service! read more

First learned about them from a flyer on our Park Hill door and glad we did! Amazing craftsmanship! Hired them to repoint several places in our 1940 home and then ended up hiring them to build three new brick pillars on our flat porch - and it all matched perfectly! Fast, efficient work at a great quote - highly recommend! read more

Chimney Jack - The three pillars they built - they went and found the bricks to match and the top caps. - Chimney Sweeps Near Me - Denver, Colorado

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I first used Chimney Jack to repair a brick wall at our small Washington Park church. They did an excellent job in making the repair appear like the original brickwork which is very important, especially if you have ever noticed a really bad job matching the color of the mortar. Then we had Chimney Jack repair a blocked damper while we were selling our old Wash Park home. We also had them install a couple of chimney caps. All of their work was top notch. Jeanette communicated with us during the process and scheduling of the work. There are fewer and fewer businesses that are as professional, reliable, and capable as Chimney Jack. I recommend them to my clients who are in need of brick repair or chimney repair or cleaning. They are the best. read more

We hired Chimney Jack to do a sweep of our chimney that has a wood stove insert & chimney pipe. Our sweep was just a sweep, I think I was expecting more of an inspection of the chimney as well, but I must've not asked for that type of service. Nobody got on the top of my chimney to check the brick work or to make sure that everything was in place where the steel pipe goes up, etc. The fellow who showed up was courteous, answered our questions and admitted when he wasn't sure of the answer to our questions (which we appreciated) and he was clean & left our house in good condition. Our chimney sweep consisted of him running some brushes up the pipe to clean off the debris. The job took about 15 minutes and $100 later our chimney pipe was much cleaner. If you want more of an inspection - be sure to ask for more than a chimney sweep. read more

I picked Chimney Jack from reading reviews on Yelp. I asked for a Saturday appointment after calling on a Wednesday and they originally said that they were booked but then they told us that they could squeeze us in at the end of the day at 4:30. A contractor from their company came as scheduled and after inspection stated that our chimney did not require cleaning as it was not required at this time. I know there are a lot of shady chimney sweep companies out there that try to sell you more things than you need or do a cleaning that is needed but this is not one of those companies. I was skeptical about hiring one of these companies especially after watching the Today show special on these types of companies. I feel this is a shame since there are actual reputable companies in this line of work out there especially Chimney Jack. I will definitely be referring these guys to anyone that needs a Chimney Sweep to call Chimney Jack read more

Really awful company. They've left trash on my doorstep almost once a month regardless of the no soliciting signs. Also whoever is delivering the pieces of trash to our doorstep appears to be scoping out our house. Looking in windows, looking directly at the cameras and then leaving. Very suspect and would never do business with a company like this. read more

I was recommended this company by a trusted source, but unfortunately experienced such horribly bad customer service and such a long wait for service times (over two months), that I switched to EcoClean, who offer real customer service, timely service and great work done at a fair market price. If I were again looking for a chimney service company, I would not go with Chimney Jack, the person who manages clients and who answers the phones needs some serious customer training. I hate writing horrible reviews and try to avoid it, but this experience I felt merited warning others. With other solid professional companies out there who are eager to work with customers, I would recommend EcoClean all the way! read more

We selected Chimney Jack to perform some tuck pointing and close up our chimney to secure some bricks. Not only did they do a great job, but the customer service from the onsite workers and the back office staff was phenomenal. Not to mention, they are extremely affordable as well. They came in much lower than the other estimates that I received. I would definitely recommend Chimney Jack again for future projects. read more

My Chimney Sweep showed up on time. Was informative and polite. They did not try and up-sell me on anything. Just a straightforward no frills sweep. read more

I've hired plenty of contractors for small jobs on my house and it's always the same - one guy comes out to do the estimate, who seems good. Then the guys that show up to do the actual work are one step away from a guy you'd hire off a street corner. No different here with Chimney Jack. I hired them to repair my chimney. Not the most difficult job in the world. They fixed the chimney - no complaints about that. But in the process they left my hose on all day long directly next to the foundation, flooding my basement with about 2 inches of water. They were so clueless that when I went down there, they thought I had a broken pipe. I'm like, uh, no you left the hose on for 8 hours. Additionally, they dropped some sort of powder on my front sidewalk, permanently staining it. They also leaned a ladder against my gutter and bent it so that it leaks water, which cause paint on the supporting wood to peel. Worst of all is that they dumped debris down the chimney as they were building the chimney, that blocked exhaust (including carbon monoxide) from the heater. This caused a buildup of condensation to flood the heater, so that the next time I turned it on it was broken, filled with water. They ruined my heater, and I had to pay $2,000 to have it replaced. So ya, I would not hire them to do work for you. UPDATE: This is an update, posted after Tracy's reply. Actually Tracy, that is patently false. You came to my property and inspected the destroyed heater. I provided you photographs of the clogged pipes. You argued with me and claimed the damage was probably, or could have already existed. The price of a new heater to me was $2,000. You offered me $500 and I told you no. I then counter-offered to take $1,300 to forego a lawsuit to recover the full amount. You accepted that, but said it would take 90 days for payment. I said OK. Ninety days came and went, and nothing. I emailed you, and it took another 3 weeks for payment. I would be happy to post pictures of the damaged heater, clogged pipes, damaged cement, settlement letter, and accompanying emails, if you don't remember any of this. read more

I scheduled an estimate a couple weeks in advance, took time off work to meet the technician, and then waited. And waited. Nobody showed up. They had confirmed the appointment with a follow up call, and as I sat there for a couple hours, I called them twice, with no response. Still haven't heard anything. Truly disappointing and a disrespectful waste of my time. read more

We left several messages over the past two weeks and never received a call back. We will find someone who actually wants our business.

Chimney Jack provided great service while working on our recently purchased home. They swept the chimney as well as well as updated the masonary work all around the house. I would definately call Chimney Jack again for any chimney or masonary repair needs. read more

We recently moved into an old home with a wood burning fireplace. We called Chimney Jack and scheduled an inspection and chimney sweep prior to use. The gentleman arrived promptly and did a thorough inspection and taught us about safe fireplace use. We couldn't have received a more courteous, honest evaluation. Definitely recommend this company. read more

We needed our chimney swept for new tenants. They only do chimney sweeps starting in September. They were kind enough to give me the number of a new company. I thought this was weird. read more

Very happy with Chimney Jack - rebuilt my 100+ yo chimney plus replaced a ton of water damaged brick along the front of my house. Great communication, reasonable price, cleaned up after themselves and overall were great to work with. I will definitely be calling them in the future for additional work! read more

Quote was free of charge and completed promptly. Work was completed about a month later as promised for the quoted amount. The company called a week in advance to schedule and showed up on time. We recently moved into a 1920s home and were not sure about the condition of the fireplace. Chimney Jack was able to restore it (swept and inspected, repaired mortar and crown, and removed old damper and installed a new one). David completed the work in a day and did a great job! read more

The chimney sweep, Jake, was timely, professional, and personable. He did a good job inspecting and cleaning out my wood burning stove, and gave me a reasonable quote for tuckpointing and other repairs to my other chimney (original brick chimney abandoned in place). He did a great job laying down drop clothes and left the area around my wood stove cleaner than he found it. The only downside at all in my experience with Chimney Jack is that they are so busy that my appointment was about a month out from when I scheduled it, but I guess that is to be expected given the season. Definitely would recommend them. read more

I love this company. I used them once to tuckpoint our 1924 brick house that was crumbling in areas, and they did a fantastic job. Then we used them again recently to install a liner for a stove insert. Class A job all around. Excellent, polite on-site crew as well as office folks. Chimney Jack is my go-to company for anything brick or chimney related! read more

My experience was great, and we actually owe Tracy a debt of gratitude. We knew the home inspector we had hired when we bought this place was bad, but we didn't realize how bad until Tracy came out to take a look at our chimney. He pointed out some really unsafe conditions that our "inspector" totally overlooked. Thank goodness for carbon monoxide detectors... When we accepted Chimney Jack's bid to do some chimney/mortar repairs, they let us know they were scheduling about a month out and would let us know when the time got closer when they could come. They called a few days in advance to let me know when they were coming, arrived on time, and were super courteous (even declined to park on my driveway after I said they could--because they said the truck leaked oil). Scored points right there. They worked in super windy and less than ideal conditions and maintained a good attitude the whole time. They cleaned up before they left, and I was happy with the end result: my scary looking basement is a bit less scary looking now, and our chimney seems less likely to blow over in the wind. They also charged a more than fair price, so I can only say that I have no complaints and would definitely recommend them. read more

I have found my chimney sweep for life. They were easy to make an appointment with (on Sunday without any additional charge). Sergio showed up on time and was very polite. He inspected the chimney and since it didn't need a cleaning didn't charge me at all. He answered all my questions about chimney maintenance too. It's great to find a company that is so easy to work with and honest. read more

If you want your fireplace fixed, Chimney Jack is the best! They have gone extensive work on our old house, added a liner, tuck pointed the chimney and sealed our ash trap. Every time they came to our house they were professional, courteous, and friendly. They are not cheap, but they will actually get the work done quickly and the repairs will be of the highest quality. Thank you Chimney Jack for all of your work, we love our working fireplace!!! read more

I rarely, if ever, give five start reviews, but this is one company that deserves it! Tracy, the owner, was professional from start to finish, even performing the work himself. He did a great job cleaning and replacing the cap, everything was done just as he said, and for the quoted price. The interior of my house was left clean, he arrived on time, and was pleasant. I'll use them the next time! read more

This place is bizarre . I called in early August after I moved into an older home with 2 fireplaces that hadn't been used in years. I was told that they did not schedule chimney cleaning until after Labor Day and to call back or be put on the list to schedule. I suggested the owner might like to take advantage of the slow time to checkout the fireplaces in case work needed to be done. Not receptive- so I asked to be put on the list . Just called to see where I am on the list....not on it! Guess they don't need the work . read more

They repointed my first house and I liked them enough to use them a second time for the interior of my new house. I was trying to remodel before moving in. They were busy and scheduled my work a month out. I called the Friday before to confirm they would be there Monday. They never called back. I called Monday morning and they told me that they wouldn't be able to get to me until the following week. Really unprofessional considering the floors were getting refinished that Wednesday and I was going to move in that Friday. I planned remodel around them. read more

I hired Chimney Jack to install a liner to our boiler. I found out there was a problem with it when our carbon monoxide detectors sounded. Levels were so high the fire department had to mask up to enter our house. Turns out, Chimney Jack had trouble getting the liner down the chimney, so they taped things together and hoped for the best. Never told me any of this. To their credit, they came out quickly and determined how to properly fix the problem. Only trouble is that fix cost me almost $4000 and left us without heat and hot water for 9 days. read more

What a joke. After scheduling my appointment for an estimate, Chimney Jack called to reschedule because of unforseen circumstances. My appointment moved from Tuesday to Friday. No big deal. Then on Friday, I was called because they had to move the appointment again, this time to Monday. Unfortunately, I was not able to return the call so I called early Monday morning to try and schedule. Unfortunately they aren't in till 11:30. Finally at 2pm, I received a call back. They couldn't get me on the schedule for two weeks. Ridiculous. While I was happy to accommodate them canceling twice, they couldn't accommodate me. We will be going elsewhere. read more