Ordered trio bbq plate: ribs, jalapeño cheddar sausage, and chicken strips. The pork ribs smelled rancid, and ordered another, that also smelled bad- but the staff were assured the ribs weren't expired, their attentiveness and caring approach is why made my experience met with gratitude. Kudos to the manager and the waitress!!! read more

Did the Big QP 3 for me today...umm...been a decade + since I gave any restaurant experience 5 STARS!!

From the moment we walked in, we were impressed. The host was welcoming, we were seated quickly, and the table service--especially from Jordan--was phenomenal. Truly top-tier hospitality. The food didn't disappoint either. I had the black bean veggie burger, which was flavorful and satisfying, while my husband enjoyed the smash burger and raved about it. We also treated ourselves to some appetizers, and let me just say--the mozzarella sticks were to die for. Crispy, cheesy perfection. Can't wait to go back! read more

Chili's - Tex-Mex Near Me - Riverside, California

Usually little or no wait time. Excellent service, friendly staff. Food good value for the price. Recommend the chicken enchilada soup Ribs and their QP and Smashed burgers. read more

Ordered the skillet queso because I wasn't super hungry, but a little appetizer sounded good. It was a bad call! They stopped making chili, altogether, last year, but I think they found the chili recipe-it's in the skillet beef queso. There was little, if any cheese in the mix, but it was almost entirely a tomato and floury-base mix and some chunks of beef-with a slight resemblance to their chili. I will never order this again-yuck! Fortunately the chips and salsa were ok. read more

Hamburgers very under-cooked, one even raw inside. Replacements were cooked, but the cheese was so melted as to have disappeared off the burger. Maybe they nuked it so the meat would be cooked. French fries then overdone and not flavored with salt spice....server stated because they were well done, nothing is put on them. The replacement food should have been stellar...but wasn't. Server was friendly, manager nice enough. Small amount taken off the bill, but not what server stated it would be. I was not impressed with the follow-through of making things right. read more

The service was great. The bartender was OK or server whatever they calm him down this the food is substandard. It looks like they just threw it in the microwave and gave it to you. I will never go and if I get this from you helps one person not to go that place. I've done my job. This is not slandering. This is just purely based on portion and food. The chicken wings are disgusting. read more

Chili's - This is children's meal - Tex-Mex Near Me - Riverside, California

Geo was so attentive. It was like he knew we needed positive & kind energy. The food recommendations was so good! Come here & look for Geo!

Been here numerous times with many people. Waiters and waitresses have always been extremely kind and helpful. One waitress in particular was super nice and she helped my father with his allergies and my mom (she is vegetarian.) She was super patient, understanding, and always in a good mood to help me and my family. Her name is Jay and every time she's helped out she has been outstanding. read more

This review was for August 29th around 7:30 pm we sat at the bar with waitress Ashley. We love the chilies off Nason due to the amazing happy hour and service! Our family wanted to celebrate at this location to make it convenient for everyone else. Worst mistake ever the whole experience went down hill. We had a high top table and the place was dead. We had the waitress get upset since they were taking so long to remove our old plates and drinks due to my husband placing the drinks on the closest table near to us. She got upset and told my husband not to leave any dishes on other tables we literally did not fit. We sat for a while and held the dirty plates and another food runner came out and still declined taking the dishes. We were so confused with the team customer service and approach to everything. Not once with the store manager come out to check in on us or other tables. The table behind us complained and called out the manager. We noticed this location needs immediate help from corporate or hr. The whole team is lacking leadership. Even the hostess was called by the waitress to clean the table immediately after we placed the plates and cups on it. She was upset she rolled her eyes and seemed upset. Again this is a management issue the experience was really bad. Never again will be come to this location. read more

Gave them another try after all this time! & they are STILL THE WORST LOCATION! Hi, why do I have to use common sense with my order and I'm not the one who packed it, I order this soup all the time and I have never had my Togo enchilada soup with tortilla strips on top so by the time I'm home it's soggy!! Like who thought that was a good idea??? I have had it packed in small cups with lids so when I get home I can add the toppings myself! Like come on I can't enjoy it with soggy mushy tortillas in the soup so nasty! Two bowls of how can I get my money back?? & the egg rolls were not cooked right cold in the middle like it was frozen. This is ridiculous tonight. read more

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I visited this Chilis location a couple days ago and had a great experience due to my server. I believe her service to us made our experience unforgettable. If I got the name correctly, her name is Haranna. Food was great and super hot because it came out super quickly and drinks were refilled right away. read more

Chili's - Triple Dipper - Tex-Mex Near Me - Riverside, California

I came to the Chilis in Riverside for the very first time today. I was greeted very nicely by the bartender, Anelyse. She was a very nice and attentive bartender. For a new customer, she made me feel very welcomed. I appreciate the entire staff here to include Emily, the manager. Thank you all. read more

My mother and I just left from here because we were sat right away but waited for 40 minutes and never got served or asked for our drinks or appetizers. Nothing! I informed the hostess twice and she apologized that she'll inform our server. I saw a few other tables that were sat after use getting served. We were livid and left to the other Chili's location on Frederick. We got sat down right away and our server ordered our drinks and appetizers the moment we sat down. The Alessandro location was not busy because we seen so many servers walking around and caring for their other guests but kept walking past our table. We only went to that location because it was close to the Riverside National Cemetery where we visited my grandpa that served in WWII. Very unprofessional and lack of attention to their guests. Thank you to the Frederick location for caring for your guests and serving my mom and I right away. read more

Chili's - The chips and drinks that we were served right away at the Frederick location - Tex-Mex Near Me - Riverside, California

Tiffany thank you for your great costumer service. Very sweet, attentive and courteous. Will be back. Dad loves the food but specially the coffee, nice and strong. read more

Chili's - Dads new favorite spot. - Tex-Mex Near Me - Riverside, California

Drinks definitely were 10/10. If nothing else you are going to enjoy a nice margarita! I visited this location on Saturday afternoon and it was not very crowded. The service was OK. Hostess was very nice and the Waiter never checked on us just scanned the room every now and then which was fine with me because I never needed him for anything once my food arrived at the table. He was nice just seemed shy. Food was great and I would definitely return. read more

Chili's - Tex-Mex Near Me - Riverside, California

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Came here for my daughter graduation last week and waited to make this review until I was certain of the service. As we entered into the restaurant we were not greeted by any staff and left standing around for sometime until I ended up calling the restaurant to let them know they have guests. After taking our seat the table was dirty, we received food at varying times at the table with the children being served last. When our food arrived we had no napkins and utensils at the table . When the food was finished we waited far too long to receive a bowl that I ended up taking the kids to the car to while waiting for staff. Terrible experience. We will not be returning here. I will no longer be tipping for terrible service - this Chili's was the last straw. read more

My server Nicholas was absolutely amazing! Super attentive and brought us everything we needed, he was sure to check in with us throughout our visit despite it being super busy. He appeared to develop good rapport with all of his tables and you could tell they appreciated having him as their server! Definitely the best experience I've had at this chilies and I come frequently as it is my favorite resturant. Really enjoyed my experience and having him as a server! Also food was delicious as always! read more

The food was super good and our waitress was super nice and I would go back there every time I want to go to Chili's

Idk why people give this place bad reviews. It's is always great food and service. Today I took my 85 year old mom there for lunch and our server Tiffany was on it! She was so kind, friendly and we never had an empty glass. It takes a village of well trained people to make things run so smoothly! From the minute you walk in and meet the hostess to the servers, their helpers and the cooks it's ALWAYS a great experience keep up the great work everyone and May your tips be big! You deserve them! read more

Chili's - Philly cheesesteak comes on a buttery, soft roll loaded with steak, queso onions, green bell peppers and jalapeños - Tex-Mex Near Me - Riverside, California

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I had a great lunchtime experience at this location. Customer service was perfect t from Hector. I recommend going to Hector anytime you come to this location. You will leave this place with a big, smile on your face. Thank you Hector. We will see you soon ! read more

If you like potato soup and you are a vegetarian then Chili's potato soup is perfect for you! Finally I found a potato soup without ham or bacon and it's delicious!!! Treat yourself you won't regret it! read more

I had Trenton and he legit provided such amazing service. The whole staff too, but man I actually felt taken care of tonight. Super amazing experience and good food. Shout out Trenton! read more

One of my frugal brothers suggested Chili's for our Friday lunch and we were all surprised. Pleasantly surprised. Our target was the $10 lunch specials and they didn't disappoint. I had the chipotle chicken bowl salad and a tortilla soup as a starter. With the chips and salsa hitting the table hot and fresh, service was already on point. 6 of us sat at a table that allowed easy ingress and egress. Seems more important now a days. The soups, potato and chicken, tortilla, were hot and flavorful and salads, from house to Caesar, were fresh and crisp. I added more dressing to my chicken salad and wished I'd asked for a chipotle ranch dressing. Still it was a good portion and good value. The table enjoyed burgers, chicken sandwiches, quesadillas, and again, even though they were lunch portions, they were substantial and satisfying. Two dudes asked for boxes. Tiffany, my tip didn't do you Justice and the whole crew was constantly on the move and providing an atmosphere of service. Thank you Chili's I won't take you for granted. We will be back. Food-5 Service-5 Value-5 Retired Old Men Eating Out. ROMEOs. read more

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The service was terrible today. Our server did not really check in with us. We noticed our server was spending more time talking with other team members from the service team by the cashier. We haven't experienced this type of service before, really disappointing. read more

They have the friendliest staff working here, the food is always tasting great and right amount of portions. It's been our go to the last year. read more

Always down for Chili's. Can't beat a 3 for me deal!! Love the food for a good price and service

Always great affordable drinks and the food is simple but great. I love coming here for a good margarita. The service is always good although they tend to be busy on Friday's and the weekends especially. This spot is always clean as well. Recommend if you aren't sure what you want for dinner, try chilis for the amount of variety. read more

love this place so much.....my family and I go at least once a week....the food and service is always so amazing

angle! very good service! harana was amazing!! food was hot and fresh! fast service! I recommend the henny marg, blackberry marg goated read more

Chili's - huuuuuge margaritas - Tex-Mex Near Me - Riverside, California

Your smashed hamburger was the best ever!! Tiffany was such a sweet waiter. The ambiance was perfect. read more

I went happily to this chilis for some food with friends and ordered some mozzarella sticks. Sadly my happiness ended right when I picked up the mozzarella stick and my friend sees a cricket in the cheese that was sticking out. The manager came out and told us to not worry about paying for our food and she proceeded to tell us. "There is crickets here but I don't know how they got in my kitchen" to this day I do not know if they cleaned the kitchen and changed the oil in the fryer. read more

Chili's - Fried Mozzarella - Shareable - Tex-Mex Near Me - Riverside, California

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Chili's have really went down. It sucks. There's always one person waiting on 30 people. The service is lousy in the food is a.

they took away Texas dry rub for the rack of ribs even though this restaurant is a Texan chain

Not sure why it is rated only 3 stars. We frequently eat here and find the prices good, and food served quick and always hot. They could improve in happy smiling faces serving you. (As usual these days, customer service not so great) read more

Gave away my mobile order and had me wait for them to remake it. They were polite about remaking it but this was still frustrating hence the 3 star rating. To be fair they offered me a soda as a sorry but after the day i had what i really needed was a pint. Kitchen staff was pretty weird they made like weird noises which was kind of neat. read more

So here we are graduation time for my son junior high and high school. There's eight of us in my family. Our Pat wants to come over here and have dinner together. They brought our food separate 25 minutes later they bought our last two orders which were the burger deal they had on Wednesday. We wanted to eat as a family together with my two graduates one going in high school one going in a college. In our orders, some of my boys ordered the deal with the bottomless fries and free Pazookii after they screwed up our order it was like they wanted us to leave after they brought our late food for my two other boys. We didn't get a chance to take advantage of the English fries. Really gotta finish our Pazooki before they wanted to clear the table, I will not be visiting this one ever again. read more

Great location! Server- Romario.The survey timed out on us but he deserves the review! The moment we sat down, he welcomed us and was very friendly. He brought out all our orders in a timely manner and managed to keep them all correct. He checked on us to make sure we were all okay. Fantastic server! 10/10 service! 10/10 food! read more

Fast svc Server very attentive. Food and Rita's delicious And had 2 each classic margaritas...yummmm read more

Chili's - 10oz Classic Sirloin* - 10oz - Tex-Mex Near Me - Riverside, California

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Chili's #1463 - Riverside, CA Had exceptional service from the team at this location. Crystal-Manager, Amelia-Hostess, Server- Anelyse was OUTSTANDING, as were Benjamin and Nick. We had a group of approximately 22 people on Sunday, 5/18, approx 2pm. Restaurant extremely busy but this team provided us with some of the best service I have ever received at any restaurant, smiling and friendly the entire time. Food and drinks were great! Chili's should be proud on how this team represented the Chili's name. I hope someone from Corporate will reach out to acknowledge them, congratulate them, and thank them. read more