Wooow. So one we place a reservation and when we arrive they did NOT have our reservation so that was upsetting. I understand the new regulations for restaurants...no waiting inside, half capacity, I get blocking every other table, ok ok got it. But, when all of this is happening and everyone has to get used to the new "norm" the employees should be understanding. INSTEAD I am spoken to as if I am a child, shamed as a parent, and then of course am told about a pandemic as if I haven't been on this earth for the past few months. Having a casual conversation with my party as to how we are going to be seated was none of this young man's business. To walk in the MIDDLE of us and flat tell me as you walk by with no eye contact "your kids can't run around my restaurant" as I jokingly said I could place the kids at their own table was extremely rude. How do you know my kids? Who are you to butt into my conversation? And who are you to make suggestions when I am NOT asking you? Then to be soooo rude and say "get your kid out of that table I have to sanitize that again because of you" and "we are in the middle of a pandemic" do you think we have been living on a different planet? Then to tell us to (Insert a bad word) off multiple times and start a whole other argument...no. Not acceptable. I refuse to ever come back here considering the numerous comments with an attitude, cursing at us, not knowing your place as a waiter, and making a scene. Disgusting. And allll the manager had to say was "sorry" that doesn't always cut it. The worst customer service I have ever experienced and I can't even tell you about the food because we left due to this man and his mouth. Hungry and disappointed! You let us down chili's read more

We got to Chili's at 5:15pm on a Saturday night. There was a wait for a table but as soon as we were seated the servers were very attentive. Even though the restaurant was busy the service was great and the food came out right away. All of the servers on our side of the restaurant worked as a team to help each other cover all of the tables. I went back again on Monday night and received the same great service. The margarita chicken was very good. They had a child's menu that made it easy to find something that my grandson would eat. We will be back again. The food is good, the prices are very reasonable and the service has been commendable. read more

We were welcome by the maitre d by opening the door for us, we were sat by the window which is very pleasing, our Server James was courteous and pleasant, provided us options on our drinks and food which is always good. He was nice to ensure that our free chips and salsa basket is always refilled. I ordered their fajita trio and it was sooo good, plenty of sides and requesting a little more of the sides with no extra cost is even better. My significant other ordered their half slab bbq ribs which according to him Is tasty and juicy. But nothing can beat any of those than my $5 9.0 oz. Margarita, when serve it came in in three different colors and with salt along the rim. I mean I know it's not Friday yet, but whose to stop you from acting like as if it's already Friday. Yay read more

I decided to order dinner online and noticed they had curbside service. I thought hey why not right? Worse idea ever! I get home only to find my food is RAW...nothing like getting home from picking up your $50 order to re cook your food. read more

Chili's - Bars Near Me - Reno, Nevada

We ate here last night. My wife had the Bacon Avocado Grilled Chicken Sandwich and I had the Original 1/2 Order of Baby Back ribs. Her's was supposed to come with sauteed onions and Swiss cheese. It didn't. My ribs were over done to the point of being dry. The fries were good though. We didn't send it back because we were with another party and didn't want to wait another 20 minutes to start eating. Our other family members seemed to be happy with their food. For the prices they charge the food should be better. Applebee's is a better value. read more

Two visits to this Chili's in the past week, and service was quite excellent. Tonight especially. Fast, accurate and friendly waitress. Food was as expected with this chain, tasted good, made to order, and satisfying. read more

I wouldn't recommend ordering queso from this Chilis from DoorDash. It will come half empty. What a joke.

Our waitress, Madison, was fantastic! She had great energy, and she truly understood what it means to deliver excellent customer service. She offered me a Black Cherry Margarita, and I was not disappointed! I also ordered a medium rare Southwest Burger, and it was cooked perfect! The fries were well cooked and the BBQ sauce was great. The atmosphere was really key, good music, great staff (Madison), and a great new menu. It made my Monday blues turn into a wonderful new attitude! ;) Thanks again Madison!! read more

Chili's - My yummy Black Cherry Margarita and Southwestern Burger!! - Bars Near Me - Reno, Nevada

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I love this Chili's! The bartender is amazing here and the service is always great! The food is always good and I love the chips and guacamole. I highly recommend the Dirty Wookiee beer. read more

Chili's - Quesadilla and chips and Chips & Fresh Guacamole - Bars Near Me - Reno, Nevada

Food was as to be expected. The service was excellent and the waitress (I think her name was Amy) was phenomena!!. However, VERY DISAPPOINTED they did not say "Hi, Welcome to Chili's " read more

Chili's - Bars Near Me - Reno, Nevada

Came here and were we surprised! It was late 8 pm and the riots in downtown Reno were just starting. We ordered the 2 for $25. Ribs, fries. These were the best I've had in a long time at Chili's. They closed up early so we had to rush and eat but that was ok since everything that was going on. But they were really nice about it. Will have to go back when things settle down. read more

Had been a while since we did a sit down due to covid, but had previously ordered regularly for takeout/curbside pick up. Had the Chili Chili Cheeseburgers, as usual they were EXCELLENT. However the atmosphere was ruined by bad parenting, a up and coming entitled brat and probably career criminal was screaming and having a on going tantrum, went on and off over 15 minutes. Too bad they do not have a sign/policy "if you cannot control screaming toddlers you will be asked to eat outside or have your meal to go!" Will be a LONG TIME before we eat inside this place again! read more

Me & my husband went to dinner on a Friday night. No wait. Quick service. Friendly waitress. We got our food so fast, and they bag your chips for you to go! read more

Chili's - Margaritas on a Friday night! - Bars Near Me - Reno, Nevada

There's another Chili's that closer to our home, but we've ended up here in Reno a few times and have not been disappointed. The service is always good and friendly, the quality of the food is good, and the restaurant is clean. Taylor has waited on us a couple times and now we've learned to just ask for her because she's such a good server. I'd probably drive a bit further to come here (although no complaints about the other Chili's either). read more

If I could give ZERO stars on this one, I would. My family and I are big fans because of the inviting environment and kind staff. But last week, I met some friends there for dinner - arrived 7:15pm. We ordered chips and guacamole, dinners for all of us, a dessert, and margaritas for the three of us. We stayed until about 9:15pm. It was super busy, but we were seated fairly quickly by the hostress who was amazing. That's probably the only reason I would give ONE star. The waitress was terrible. She slammed drinks and food at the table at each delivery and going. Refilling waters with anger for no apparent reason. She stated that she couldn't leave until we paid our check. When we did, she became upset with a 30% tip we provided. As we were chatting (my friend undergoing some serious medical issues) she attempted to clean the table and tipped a glass of ice water on my lap. I was MORTIFIED. She didn't even apologize and just asked US to leave because she wanted to go home. As we were walking out a busser (who was sweeping) replied "Sorry guys, she is always like this, you guys have a good night." He was also clearly embarrassed. Typically, I only use yelp for kind reviews - but in this case - STAY AWAY from this Chili's guys. I also emailed the contact on the Chli's website, and they simply send you a generated email reply. read more

Great service EVERY time we come!! The food is excellent everytime and it comes quickly! The manager Eddie is very nice and runs a great restaurant! Our server Taylor was nice and quick as well! I would highly recommend coming here!! read more

Chili's - Chips and salsa, we got the queso dip as well! - Bars Near Me - Reno, Nevada

I always love going to Chili's. Never a bad order. I have my standard order of triple dipper with sliders, chicken crisps, and southwestern eggroll and an order of cheese crisps. And will get a chicken sandwich or their boss burger because I can never pass them up. read more

Our waitress the last two times, Stacy is great. Went during lunchtime with coworkers and the order is right and quick. Stacy is very friendly and jolly. We loved that she asked us if we wanted to add avocado since we all love it. I ordered a quesadilla salad which was really good, I would recommend trying it. Their lunch deals are pretty good too. read more

It is Wednesday. We enter and are asked if we have a reservation. No, it's Wednesday. We are told it is now a government mandate that reservations be made. Oops, must of missed that news cast. We were seated by the manager... Nice Man. Our waitress (name excluded) came immediately. I ordered steak fajitas, my husband ordered the Santa Fe burger. I thought better of it because I was hungry and did not want to have us wait longer for the fajitas. She took 4 steps away and I called her back. I too, ordered a burger. Iasked for no onions and extra pickles. We were not asked about choices in cheese. They brought our drinks. I had ordered iced tea, no lemon my usual. The tea came with lemon. She brought me another one and as she walked away I called out for sweetner since none was offered. She must not of heard because none was brought. Their is a Handsome, Bright young man checking on customers. He immediately looked my way. So Sweet and Charming, brought me a coke zero. Our food came quickly. I lifted the bun to apply mayo and noticed a slice of cheese that covered only half the meat. I looked further and saw onions on my burger. I said No Onions. And I could see that the extra pickles on the side I had requested were missing. I was able to flag her down. The picture I included is my husband finishing his meal before I am able to start mine. The attentive server I spoke of earlier that brought me my Coke Zero is named Khalid. He is what Customer Service is All About. He was Magical. I made the mistake of telling our waitress that we were good tippers when they allowed us to stay even though we had no reservation. I felt our waitresses confidence ebb after every faux pas. She almost looked defeated. I still left a reasonable tip of 20%. I, myself am in the field of Customer Service and I vow to go the extra mile, Always. That is Khalid G. He will be a Fantastic Waiter. Thank You Chilis. The Best Burger in Town. read more

Chili's - My husband with a meal. Me without a meal - Bars Near Me - Reno, Nevada

Haven't been to Chili's in years. Needed something to take home for dinner with my 5yr old. It was surprisingly really good food with great prices. Sat at a high top to order Togo food, but first we ordered chips and salsa. Huge portion with amazing flavors while I looked over the menu. Kids menu and crayons to occupy the little one. Kids dinner we chose for $5.50 included a big Togo cup of juice of our choice (pineapple), pasta Alfredo with chicken and a side of her choice ( broccoli ~ huge portion). I opted for the chicken tacos with avocado ($9.99) three full tacos with black beans and rice soooo tasty and ended up being two meals. Service was good and friendly. We will remember the great kid menu here for sure. read more

This my best place ! Tex-Mex is that thing ! Servers were awesome and make the experience more than you'd ever expect from a chillis. Brie and Kaylee were amazing and very fast paced and made sure we were very comfortable while waiting! The manager came and checked up on us as well, which is awesome especially during a busy shift ! Love it here , everyone should go !!! read more

Service today was awful, server started out today and said he was the only one working. Ordered chips and salsa and the chips where way over cooked. Asked for new chips and and was told it was the oil. Told them to take the chips and toss them. The food was also awful, should have went somewhere else. They are understaffed and overworked, felt like we are just setting there waiting for someone to come by. Avoid this place. read more

The servers are great and door greeters were great! However my girlfriend and I came in for steak dinners and were disappointed. We ordered medium rare stakes. The stakes came out and every bite had degrees of doneness. Some pieces were raw and chewy, others crusty and very well done and some in between. read more

We were seated right away, had drinks and appetizers and ordered our food within 2 minutes. Firecracker margaritas were amazing!!! This place has always been good to us. Thanks chillis! read more

Chili's - Bars Near Me - Reno, Nevada

Had a really bad start to my dinner tonight. I had corn and rotten lettuce in my salad. Then came my entree. Cajun chicken pasta. It was dry, the chicken had a weird texture. I had them take it back. The manager came to my table, and made it right. He let me order anything off the menu. I reordered and my plate came out and it was excellent! They really turned my 1 star experience into a solid 3. Will I be back? Maybe, someday. read more

Great food, excellent prices and good service. We always enjoy having lunch or dinner here especially when we're in the MEADOWOOD Mall area. My go-to are always the craft burgers, they are served hot and freshly cooked with a good amount of fries. My wife enjoys their Fajitas and Enchiladas, the freshest ingredients and flavors are awesome. We also appreciate that they are very Kid friendly with an excellent menu for kids and always have crayons and coloring sheets ready to go. My daughter absolutely loved it! read more

Me and my friends met at this chilis on the 17th of august 2017. I must say that this is one of the best dinning experiences I've had in a while. Our server Brent was awesome. He was Johny on the spot with the drinks. The food was actually pretty delicious. The atmosphere was delightful and inviting. I did have a small issue with receiving my food with an error on it. I didn't say anything because it didn't really bother me too much but a bear by employee came and asked me what was wrong. He must have seen the face I quickly made after looking at my plate. I told him what was wrong and that it wasn't a big deal. He apologized for the mix up and quickly added on what was missing from the meal. I was appreciative of the service and kindness they showed us and will definetly be coming back again! read more

I think it is safe to say this place offered one of the worst services I have ever had. Our waitress completely messed up our order not once but twice. She ordered a second meal that no one was there to eat. When we requested mayonnaise as a condiment we waited so long the food became cold and when it did arrive it was with an attitude. Upon pointing out the errors on the bill it took 20 minutes to get the changes corrected and another 20 minutes to get the payment taken care of. My steak was undercooked but fear or waiting another 30 minutes for it to come back I simply ate it. Lesson learned and we will not return to this restaurant. read more

Stopped for lunch today st 11:30 not very busy. Chicken came way undercooked. Told server that. He did not know what i was saying. I told him chicken must be cooked.it was pale white. He brought it back it had a couple of grill marks on it . Ribs were ordered with dry rub. They came out with nothing on them just greasy ribs with NO seasoning. I said something to the server and she said they are having alot of problems in kitchen today. No offer to replace meal or bring one correctly done. Will never be back to Chillis. Used to be great. read more

This is my favorite place to go for quick dinner. It's great location. I always order my favorite appetizer, Southwest Eggrolls with dinner entree. For dinner, I would order Oldtimer with cheese with over medium egg and side of onion rings. Can't forget the ranch dressing. My second choice is the Chipotle Chicken Fresh Mex. It's delicious. It's a great portion, enough for 2 people. Manager is always so nice, very friendly. He is also very helpful, knowledgeable. read more

Chili's - Having a nice take out food from Chili's. My favorite appetizer. - Bars Near Me - Reno, Nevada

Chili's recent commercials reminded me that I had a $25 gift card that I needed to use. Food always looks better on commercials and on the menu and for chains like this, it's rarely what you actually end up getting. The new enchiladas were calling my name, so I hopped online and took a look. Well, I stupidly looked at the nutrition facts too. 1100 calories?! Guess I'll pick something healthier (sort of) like their Fresh Mex Bowls. My boyfriend picked out the Buffalo Ranch Chicken Sandwich. We placed our order for To-Go and had about 20 minutes before we needed to go pick it up. The cost of meals and the tip fit perfectly on the gift card. Prices are definitely not spendy at Chili's. We picked up our to-go containers and were on our way. I appreciate the few spots and dedicated register just for to-go orders. I'm getting Chili's takeout because I'm lazy so don't make me walk too far. Terrible, I know. Anyway, back at home, my fresh mex bowl looked a little sad. Not like gross sad, but like they just threw everything in there with no regard for presentation. I get it was to-go, but you could have put a little effort in! It also looked like a small serving, but I ended up not being able to finish it all. It didn't notice the chipotle pesto or the cumin-lime sour cream it was supposed to come with. My guess is it was forgotten. I added a little hot sauce it turned out pretty well. Chicken was really tender and juicy. The buffalo ranch chicken sandwich on the other hand - not impressed, like at all. There was probably a total of about 12 fries that came with it. The lettuce they added was completely wilted and nasty. No discernible ranch flavor and I'm not sure that I would call that sauce "buffalo". It was also missing the tomato that the menu listed. Anyway, Chili's is a rare stop for us. I do appreciate that it is there on those days where you don't want to cook, but also don't want to go out and you've had pizza way too many times this month. I'm sure we'll be back, but it might be a couple of years again. read more

Excellent service at this location. Chili's is standard across the board so there was nothing new expected. The manager checked on us mid meal which is always cool and makes you feel kinda special. I had an old gift card and the server took the time to check the balance for me. My drink never ran dry and he even gave us to go cups for the road without asking for them. He recommended the 2 for 20 which ended up being more than enough. I would eat here again. read more

Have only received service in the bar area, never sat on the restaurant side probably get better and professional service. Miss my hometown Chili's where service is "ALWAYS" exceptional unlike the Chili's on Smithridge. Recently relocated to Reno, of course, head to my "go-to" spot Chili's with a few new friends that I met in Reno. To our surprise we get service from a unprofessional bartender. Of course, everyone has a bad however this has been my encounter each & everytime I visit this Chili's. Then try to get decent service from another team member and that person got in trouble. Serious, what happen to pleasing your customer and having the customer return back for birthday events, work funtions, parents/grandparents celebrating, just happy milestones in life. OBVIOUSLY this Chili's does not promote professional attitude, where "every guest is treated special", the Chilihead in the Bar is not well customer service trained. Unless, your in their/his cliche then don't except "professional" service from bartender Brent. read more

Chili's - Bars Near Me - Reno, Nevada

They have a new item- mushroom chicken fajitas. They are so good. They should change their menu and just offer these.

Cathy, Ron and I stopped in for a late lunch today and had a great time at this Chili's! Our server Ken was super friendly and really with it in fact none of the glasses at our table ever made it to the bottom of the glass before he re-filled them. I had the classic turkey toasted sandwich and sub'd corn on the cops for the fries, Cathy had a bowl of the southwest chicken soup and Ron had the quesadilla explosion salad and we all enjoyed our meals. Cathy was eating on the lighter side today, so the soup was a great healthy option for her. All of us really enjoyed our meals and the overall experience was very good! While everyone knows what to expect when dining at Chili's I gotta say that they typically always have something new and fresh on the menu to tempt you. I am a member of United Airlines Mileage Plus and they offer an app to get additional bonus miles when applying electronic gift cards to make payment. Chili's little table side gizmo chokes on accepting payments of this type, but when I explained to Ken that I had a electronic Chili's Gift Card he was able to process it in the back just fine. Oh, the name of the app is MileagePlusX and it is useful at many restaurants and stores in neighborhoods all over the country. Handy tip to know if your into collecting UA miles. read more

Food always consistent, but it is always filthy. Every table in bar was not bussed. The entire restaurant was dirty. Walking back to the bathroom, a mess, kitchen in full view, disgusting. Please Reno location keep this place clean. read more

I come here with my girls because they love quesadillas and have an obsession with their queso blanco cheese. Having been decades in the customer service industry, I appreciate good service. The management is hands-on, the staff is attentive, and the food is consistent. This has become our daddy and daughter and daughter (twins) dinner spot! read more

Hi everything was ok until we saw the cup of water, It looked really dirty, the holder for my fish tacos was also bad, it was oxidated I'm not coming back..also I brought my family here to enjoy a dinner but the Hygiene wasn't good I spend $100 read more

Chili's - Spicy Shrimp Tacos on oxidated holder - Bars Near Me - Reno, Nevada

Chilis is a franchise owned by Brinker International - a publicly traded restaurateur listed on the NYSE. If you want to know what I think of publicly traded restaurateurs, see my yelp for BJ's. Anyway, I was there, because I let my brother choose the place to eat and that's where we landed. You'll find something edible on the menu. I had the Top Shelf Tacos (pork), which were okay if not over greasy. The salad was served at the same time as everything else, which was a little odd to me. The poor wait staff is being automated by a kiosk at every table. Even with the automation with the ordering and bill paying, service was still slow. I told my brother that Chilis is the Sizzler of Mexican grills in the US. We both laughed. read more

This place is probably the better Chili's in the Reno/Sparks area. The food at this place is usually good and consistant. I eat here usually once a month and have had decent experiences. The food is probably not the best food out there, but for the price verses quality it gets three stars. Even though my food and my girlfriends food was not on the 2 for $20 menu, our waitress gave us the 2 for $20 price. If you are looking for a bite to eat at a cheap price this place is one of the better places in the meadowood mall area. read more