Today's lunch was exceptional and I love the bartender, Melania. She has our drinks out to us as soon as we sit down! She is always so good about refills and taking our order right away! We always get the all day special for $13 which includes your choice of pizookie. I'm always so full from lunch, we order ours to go, one triple Ghirardelli chocolate and one strawberry shortcake. It's a perfect treat to enjoy later. Sometimes she throws in the larger ice cream container. She is so thoughtful and treats all of her customers with dignity and respect!! If you're in the area stop on in for lunch or dinner, but make sure you sit at the bar for the best service!!! Also.... they have the Pumpkin Ale, I tried a taste and it's super good, I'm sure it will sell out fast! read more

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It's terrible to go back to one of your all time go to's and say... Humm, I don't know if I want to come back? Tonight brought forth questions. My husband had the waygu burger. Nothing to write home about. I had the jambalaya. So hot in flavor I couldn't eat. I had to bring it home to modify so I could eat. Although the place has a wonderful atmosphere, and in today's world, competitive prices, we've noticed over the years its failing standards. No longer on our top 5 visits read more

Our first visit was great! The pizza and pasta were delicious, and the service was excellent. Unfortunately, our second visit was a completely different experience. The table we were seated at was dirty. They wiped it down, but left it wet and a dirty towel on the table until I asked them to remove it. The worst part was the burgers. We specifically asked for both to be cooked well done, but mine was still pink inside, and my wife's was completely raw. The restaurant is a little dark that we didn't notice until we had already taken a few bites. Our server offered to replace the raw burger, but left the gross raw burger sitting on our table while we waited 15 minutes for a new one. To make matters worse, we were still charged full price with no compensation for being served raw meat. It was really disappointing, especially after such a great first visit. This experience has definitely made us think twice about coming back. read more

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We were part of a large group that took up three tables. There were several staff that took our drink and food orders. Food took awhile to come out, some of it was cold when it arrived. We think that they try to send the food once every dish at the entire table is ready. My husband and I split the prime rib dinner. We ordered it medium rare, but it came out closer to well done. Overall, service was good. Pizookie was good. They would only split our party into 5 checks. I think we would have preferred the bill be split by tables if we had known earlier. read more

BJ's Restaurant & Brewhouse - Pizookie - American Near Me - Sparks, Nevada

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We hadn't been to a BJ's so we decided to give it a try. We left in sticker shock. I had the California flatbread. If you look at the picture, you see a piece of lavash sparsely covered with a couple of small cubes of chicken per slice, a small sprinkling of bacon and the tiny pieces of green are avocado bits. This was $18. The Caesar salad was better but the dressing was sorta boring. I doubt if most people could tell what the dressing was if they were blindfolded. $17 seemed a stretch. And finally the music. We recognized early that we weren't the target crowd. Loud rap didn't work for us. read more

BJ's Restaurant & Brewhouse - Chicken Caesar salad - American Near Me - Sparks, Nevada

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Been here twice in the last week and while the food and service is good, the food takes forevvvvvvver. Short staffed in kitchen? Sure it was busy both times but it's not like it was a full house or anything. Seasonal pizookies are good though! Really hope they can fix what ever is going on in the kitchen. read more

BJ's Restaurant & Brewhouse - S'mores pizookie - American Near Me - Sparks, Nevada

Husband and I went to BJ's for dinner last night with my oldest grandson. Our waitress was wonderful and kind. Provided refills when needed. The food took a little while to come out but was fresh and good when it did. I ordered the cherry chipotle glazed salmon and my grandson chose the deep dish pizza. read more

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Wonderful food as always. Kids enjoyed theirs as well. I didn't get pictures of everyone's food but it was all yummy. The waitress was FANTASTIC and I so wish I remembered her name. She's spunky and red headed if that helps. lol She was loads of fun and made our evening that much better!!! Thank you! read more

BJ's Restaurant & Brewhouse - Enlightened Seared Ahi Salad* - American Near Me - Sparks, Nevada

Finally writing a review after visiting multiple times. We really enjoy the beers, apps and entrees. We haven't had a bad meal food-wise yet! I would definitely recommend a reservation if coming on a weekend night as the place gets packed. Pizookies are always a must have to end the night! Service can be hit or miss. We've had a lot of good servers, so not as much that maybe need a but more experience or training as some are very willing to make accommodations where others don't or see confused how to make accommodations or slight modifications. But overall I'd say we've had more positive then begative service experiences. read more

Came here with my sister for their beer dinner. It comes as a 5 course meal and drinks per course. I opted out the drinking and went for the dinner. It is a pretty good deal and it was my 2nd beer dinner from this restaurant. It took approximately three hours for dinner so it as pretty long but the food was amazing. Having five courses it first came with calamari, salad, pizza, salmon, and then for dessert their yummy pizookie. The food was great, service was amazing, value is worth. Definitely will come back for another beer dinner! read more

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I hate to update a one star review for a business that my kids love so much. I'm not sure what happened yesterday, but I had to give myself a moment before posting because I left that establishment so angry. The service and food were both so disgusting. My family and I dined in last night 7/12 after catching a movie. We were seated in girl Alex's section. I'm not sure whether she received any training in waiting on tables, but she was atrocious. She referred to us all as hun. Umm yes she was unprofessional, but her lack of basic service skills. I'm assuming I'm 20 years your senior. I'm not your "hun," no one in my family is your "hun". I could have wrote that one off, but we waited to get greeted. We waited too long for drinks then waited longer for my kids appetizer. She constantly reached across my husband's face with her elbow in his face to serve me last. Photos below are photos of what was supposed to be a baked potato. It was mashed potatoes in a shell of this disgusting potato skin. She told me, "She had to go check if they had an end cut in stock". I ordered their prime rib weekend special so I could share with my son. She had no clue what an end cut was. It would be nice for your employees to have basic knowledge of your menu and your specials. A tip for you Alex, If you expect a tip, do your basic job. You did not check back with us to see if we needed anything. It's your job to do quality control from the kitchen to us, your customers. I'm sure you wouldn't consume that disgusting excuse for a baked potato, so why would you serve that to me? You did not check back and then you brought a pizookie out with a single plastic spoon. I've been here a million times, but that was a first for me to see a plastic spoon at our table. That was my last straw with you. Just fyi horseradish is a staple served with prime rib. You're obviously clueless because you dropped off A-1? We always tip on service and that was why you didn't receive a cent from us. That's what you earned! Do better! To BJ's we thought she was having a bad day, but she didn't treat this other tables in plain view from our table the way she was with us. The manager was there for at least a half hour, but never circled back or around the restaurant. I would have given that plate to her. She was too busy brown nosing to certain customers. Overall horrible experience. I'm not sure why service here at Bjs in Sparks is either phenomenal or disgusting. No in between. I'll rethink the next time I let my kids decide where we're dining out for dinner or returning to this Sparks location. South Reno location is better all the way around. read more

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We had lunch there today to get our fave calamaris. But the funny thing (and frustrating) , was they failed to deliver it as our appetizer because they had problems in the kitchen. Someone must have not put the tab or maybe it was forgotten. Appetizers are suppose to be served before your entree. Anyway, things happen and we've been there several times and it does not stop us from going there. I ordered Shrimp Scampi. It was pretty good, though i'm not a fan of angel hair. But having that aside, it was decent taste but i wished they'd marinated the shrimp or else it would not have so much taste when mixed with noodles. I say 7/10. read more

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We stopped by BJ's in Sparks a while back @11:00 am. When we walked in , there were no customers except two other tables. We ordered a beer and several appetizers. My beer came and then nothing! We waited and waited about 30 minutes. Nothing happened at our table, but we noticed new customers, who came in well after us, were getting whatever they ordered way before us. Really?!? So, finally we decided to leave. I went to pay for my beer (which I barely touched) and we told them exactly why we were leaving. The manager apologized but it was far too late. We had run out of time AND patience. The server apologized, but it wasn't her fault. The kitchen ignored our ticket and made food for everyone else in the place. WTF? I said, never again BJ's. It was a good run, but this was the second time, since we have been patronizing this particular BJ's, that we were stiffed by the kitchen staff. read more

Decided to grab some lunch here with the family. We were seated immediately and drinks came right after. We had a newer server and she was so sweet! I ordered the chicken pita tacos and they actually came out wrong. She stated she accidentally grabbed the wrong ones as she is still learning the dishes. I had a few bites and noticed the chicken wasn't at all what I was expecting. By that time she had come back and admitted to serving the wrong dish. She replaced it immediately with the correct one. It was delicious! Checkout was prompt and the cleanliness of the restaurant and bathrooms was great. We should definitely frequent BJ's more! read more

BJ's Restaurant & Brewhouse - Chicken pita tacos - American Near Me - Sparks, Nevada

Im normally not a "google reviewer" but our last visit really made me and my husband feel bad for the staff, we have come here often and the food takes so long. and really made us have a different perspective on our service. Server gets a 4 star and the restaurant gets a 1 star. we went in a couple of nights ago and in my opinion it was steady, not to busy, but not slow either, My husband and I ordered the spin dip, salad, and a dessert. It took 45 minutes for the spin dip. (No joke) so the desert AND the salad came out first, Our server started to look panicked because as I noticed, nobody in her area was getting food, And I could notice that other people were getting frustrated as well.. So finally, a manager came by and was not much of help at all,almost had an attitude.. Didn't even takeoff anything from the bill, but fine, whatever! We wanted to get out of there. server entered my number took a moment to tell me that she was sorry for the experience, (this is where I felt so bad for the staff) and that there was going to be a survey that they were going to send me for being a loyalty customer that if I could please fill it out and give that survey all 10's or else she would get fired.. I was shocked and looked up at her and asked her if she was joking. what did she mean? She told me that even if the food is bad or takes a long time that if I don't give all tens on that survey, she'll get fired... WHAT?! It is hard to find good service in this town, I was shocked, and my husband's mouth dropped to the floor, What a horrible thing to do to your employees..to tell them to tell there customers to lie. Management should really put their focus on what is lacking and that is their kitchen.. My heart goes out to the servers. I hope they can change that. Managers, do better. read more

Went there for dinner with a large group. The service was amazing. Out server Marissa took amazing care of us. We only sent one plate back out of 20. So we considered that a great evening. Loved all the great dishes. read more

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We arrived at very busy time, just past happy hour which ends st 7:00 PM. We found a booth in the bar area right away. We were greeted promptly and had an opportunity to order drinks while checking out the specials. The restaurant was vibrant and clean and had the NBA playoffs on. We opted for the $20 large pizza special, a Hopstorm (BJ's IPA), and a Wedge salad with basalmic glaze. We all shared a Salted Caramel Pizookie to end. The pizza in my opinion needed more sauce and was a little overcooked on the top. They graciously provided me with additional marinara spice on the side. Our waitress was very attentive and funny. She impressed me with how many people she was serving effectively. Definitely one of my favorites and I also redeemed a 10 reward. Great spot. read more

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We have a BJ's down the street from us that we were out in the Sparks area at the mall doing an art project at one of the shops there so we decided to go to BJ's out in Sparks. Everything we had was very tasty. And it's very consistent there. We usually like going on Wednesdays for the $13 burger. And yet I still got a burger on a Saturday night. Very consistent very helpful was our waitress and we got right in read more

While I agree this is no epicurean treat, the happy hour specials are a great value - 3-6 pm $5 drafts, and $7 for 4 sliders (plus $1.25 for fries) . Very worthwhile if you are hungry and in the area. Sliders were good quality (but a little overcooked) read more

This place has gone down hill. Tonight's dinner was burnt, dry, overly salty. No quality control. We will not be returning read more

BJ's Restaurant & Brewhouse - Burnt avocado egg rolls - American Near Me - Sparks, Nevada

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We arrived at BJ's around 12:15am knowing they closed at 1am and I felt a little bad coming in so late. Despite that the service was absolutely amazing and we never felt rushed or unwelcome. It was clean and empty despite there being a few other couples present. A few items weren't available which was completely understandable given the time but everything we ordered was great. The strawberry lemon drop was the highlight of the night and easily my favorite drink of all time. My boyfriend ordered a beer and was very happy with it. I had the chicken parm with pasta which was delicious and he ordered the chicken and steak with mashed potatoes. Everything definitely hit the spot. We also shared a side of garlic shrimp with bread and it was a great addition. Overall we left extremely happy and pleased with our visit. Huge thank you to Morgan for the outstanding service you were amazing! read more

Don't bother! The food was very poor, the service was extremely slow, and the bill was extremely high! Don't waste your time or money at this place. There are way to many other places to eat that won't leave you totally disappointed! read more

We were a group of 14 having a celebration dinner, and I feel BJ's did a decent job hosting us. Let's say 3.8 stars. Minus a couple of snags, the food and service was on point. I would recommend BJ's for a group of 10 or less to be sat at the same table. Our setup was a little wonky with an L-shaped configuration. It worked, but it wasn't quiet ideal. Let's get into the details. The protein bowl is my go-to and it doesn't disappoint. Although, I did try many of the items at the table and most were great! The one surprise at the table were the Brussels sprouts. While the picture doesn't do it justice, they were flavorful and crispy! Highly recommend! And there were some pizooki virgins in the group, but their cookie dishes went back to the kitchen licked clean! And the wings are always an easy pleaser. Overall, this was a fairly positive experience, but there are a few items that could absolutely be improved. I felt forgotten about making the reservation. During the initial call, they said their supervisor would call back shortly to confirm since they were a bit busy. I waited 4 hours and had to call to make another request. Luckily Kevin got me squared away. As with many big groups, one dish was forgotten about and didn't make it out until about 15 minutes after everyone else's. The flat bread had a soggy bottom. You can probably skip the jambalaya, because it doesn't really taste like the jambalaya you're wanting. And while we gave the benefit of the doubt and thought the chicken sandwich was just well seasoned and maybe the frying oil was old, we were wrong. It was just burnt and tasted like it (zoom in on the pic). Definitely some areas for improvement. read more

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Food is pretty good here! And the menu is huge which is a pro for pleasing everyone in your group but also hard for someone like me who is indecisive. I've been to this location many times through the years and the last few times I've noticed major issues with wait times. I think they may be often understaffed.... Our food last time took about an hour to get for a party of 5. Our waiter was wonderful and even provided a free dessert for the long wait, but the wait time will definitely make me reconsider visiting this location again. read more

BJ's Restaurant & Brewhouse - Triple chocolate pozole - American Near Me - Sparks, Nevada

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So, 2 is a real low rating for me, I'm usually pretty forgiving. Let's start with the positives. This place is very clean, our server was friendly, and the atmosphere and ambience here is decent. That's really where the positives ended today sadly. The food, let me start by saying we were a party of 9, at noon. The restaurant was not very crowded at all, less than 50% capacity, and we did call ahead. The table mostly ordered burgers, and chicken sandwiches, I myself ordered the sirloin. The first part that absolutely put me off was the waitress asked how I would like it cooked, but then specified they only cook down to medium, and the other options are medium well or well. My initial reaction was "seriously," and she confirmed yes seriously, so I guess I'm goin with medium. That is actually absolutely not ok to me that you cannot choose how you want your steak cooked, I have never heard this policy at a single other restaurant on earth. Burger policy maybe, but a steak? Ridiculous. So anyway, onto the next part, the food took an ENTIRE 60 minutes to make it to the table. That was an incredibly long wait time for some lunch options. The first thing I noticed on my food was the broccoli was old and even becoming moldy. Apart from the broccoli being black on the florets from the mold, it was shriveled up and flaccid. On top of all that, it wasn't even steamed all the way... old, flaccid, moldy, half cooked broccoli. Yikes. Now the steak, totally hard to cut, hard to chew, and fully well done.... I also got the Chicken Tortilla Soup, and it was a bowl of pure salt, it was intense... At this point? You may be asking yourself if I sent it back, I didn't. This was a business meal, and we had a strict timeline that we already went well over. If I was personally paying for this meal I would have asked for a refund, sent all the food back, and left. I am absolutely disappointed personally, and we will not be bringing any employees back to BJ's after this experience again. Unless something drastically changes here, I suggest you stay with the local options and skip the chain. Since the other food was at least palatable, and the waitress was friendly and attentive, I'll throw them a bone with the 2 stars, but my plate specifically was easily 0 out of 5 stars. read more

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Giving a one star for every order that I have to walk out on because the wait time is too long. If you are a delivery driver pass on these orders. I think Uber says 7 minutes is fair anything after that is not.i waited 15. We don't make money sitting there. read more

I love bj's restaurants so much! The food, the ambience, and the vibes are all immaculate! But this restaurant, not up to standards. (service wise) Me and 2 friends came over here after shopping at the Legends, (great place by the way!) we were STARVING. We got seated, and started browsing the menu. Our server, Aiden, came over and quickly got our drinks. So far, everything was great. There was music playing, and the whole restaurant and it's restrooms were clean. Aiden came over, he took our orders, when he said "it won't take long" we felt excited! Little did we know that was not the case. There's not much I can write about what we did during the 45 minutes we waited for our food. Our stomachs growled, and we sipped on our drinks. If the restaurant was packed, I would understand, but it was not! Aiden came over with 2 of the 3 orders. Turns out they mixed up the 3rd dish and had to remake it... Disappointment! Aiden joked about harassing the kitchen chefs so they would make it quickly. We were all hangry, so that joke did not come well. Thankfully, only 7 minutes later he came back with our final dish. Phew. After finishing our meals, we ordered a big pizookie off the secret menu! Surprisingly, it came fairly quick, in 13 minutes. The food was great, but the service was disappointing. Mind you, this is my second time at this location. Last time the service also took forever, I came back hoping it would be quicker, no... read more

Been coming here for years and it has steadily gone downhill. Ate there on 8/15. Our 10-15 min wait was 30 min. When the host sat us, he had to choose a different table as the table was disturbingly dirty. He sat us at another table that was dirty and still had the bill and tip from the last customers. The seat cushions were non existent, the wall between the booths was gross. The floor disgusting...sticky and food everywhere. My wife's pita tacos...the pita was burned. My pizza was served and was hardly sliced, had to do it myself. Won't be going back anytime soon. read more

So expensive and meh flavor. We got a 6-slice deep dish pizza, 8 wings, avocado egg rolls, a kid's pizza and 2 drinks (non-alcoholic) and it was $90! The deep dish pizza barely had any cheese on it. The quality was not worth the bill. We were not impressed. read more

This review is for Brandon, who worked in the bar area over the weekend. My brother and SIL were craving burgers after a weekend shopping outing, so we decided on BJ's. It was close to lunch time and to minimize our wait, we opted to sit at the high top tables in the bar area. Brandon was our server and he was immediately attentive, friendly and continued to check in on us regularly. It's been awhile since I've had great service in a chain restaurant and even my brother and SIL commented on how great our server was. The food was good and the service was better - definitely reasons to bring us back. read more

Came in 5 minutes before our 5 pm, greeted and seated right away for party of 14 to celebrate a birthday. Pretty much all the food we ordered was great. Wanted to order some wings for appetizer unfortunately they are out and luckily we got the last order for the calamari. I wanted medium for my ribeye but it was more medium well and the meat has some weird taste like it's old. Everything else was great. Service was awesome, we got free pozookie for the birthday celebrant and that was awesome! Environment was nice. read more

Our waitress, Adriana, was so nice! Food was decent. My drink (Paloma) was not but my mom's (margarita) was excellent. Whatever millennial is in charge of the music on Monday nights, keep it up! read more

Came for pizza night. After our order they came back and said they were out of large pizza but could get a tavern cut. 47 minutes later after our order the manager came over and said they are topping it now and putting it in the oven. Pretty bad as far as I'm concerned. 45 minutes before they even started our order. That's more than just "backed up" read more

Joanna was great with the extra mile. The food was great. I had the chicken Parmesan the $13 Pazooki special we came in happy hour so I got the dark horse Cabernet Sauvignon it was so good unfortunately we didn't get the avocado eggrolls. They were on too long to make, but we did get chips and homemade guac and the guac was great. read more

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Ordered curbside pickup. We only ordered 2 entrees and a desert. The French dip had about 2 tbsp of au jus in the cup, there were no onions when there were supposed to be and they didn't give us the fries we ordered. We received the wrong flavors with piezookie trio that we ordered. And on top of everything it was 10 minutes late getting out to us. We had ordered at 4pm to avoid the Saturday rush and it was still an awful experience. Then when I called to let them know that I was missing items I was out on hold for over 5 minutes and no one came back so I just hung up. read more

BJ's Restaurant & Brewhouse - Barely any au jus - American Near Me - Sparks, Nevada

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Isis was the best part of our experience. She was SO lovely and we were so happy with her service. The main reason for the 5 stars.

We met a couple of friends for some small bites and drinks on Sunday. I was a bit disappointed as they were out of a few items. We ended up compromising on what we were wanting for what we could have. However the service was good read more

Sat Feb 14th Waitress did forewarn us it was going to be an hour wait before we get our dinner entree We got our chicken wings Wings were overcooked and looked burn You can tell the oil wasn't changed or cook not able to keep A eye out on it Pasta was undercooked Prome Rib was overcooked Several food items not available Looks like BJs was short on cook that night Maybe next time just close the place down for an evening instead of experiencing not so good dinner experience and quality of food read more

Chenoa was amazing, she made sure our drinks were always filled, our food got to our table quickly, she was very attentive, and overall a nice and great server. 10/10 experience! read more

Hello everyone I am leaving this review because this was the worst Service every we waited an 1hour and a half for are food plus waiting to get seats the restaurant was not that busy the One side of the restaurant was empty no one was on that side so their should not have to wait but we got are food and it was not good. We had to remind her to get are salad and my soup they completely forgot the manger offered is a cookie but we got a meal with it so we said no and they came back to see if we still wanted the cooke we said yes to the small one that came in a meal that we got . We were traveling and keep in mind 1:30 for food we are starving and we just left Place could be more clean We will not be coming back read more