Ordered simple pick up! What could go wrong? Ordered my free chips and salsa, 3 for me, salad, drink and chicken quesadillas. The other order was crispers and fries under the same promotion. Chilis has been on of my go tos for fairly consistent food. Typically at lunch I get the soup and salad or the quesadilla. The later, in the past, has been runny cheesy, good amount of chicken and I almost always bring 1/2 home. This one was anything but. Obviously lack of qc in the kitchen, this should have been dumped. To tart with all the chicken was scooped into one section, not spread out. There were many pieces with no chicken while 1 or 2 had the bulk... the rest was a joke. The quesadilla itself was overcooked and almost crispy but soggy in parts, forget the cheese, overcooked possibly but almost uneatable definitely. Saw, I'm assuming the microwave for way too long ...should have been redone. As for the crispers and fries, next time I'll order the kids meal, it's bigger than the servings received! A disaster totally unnecessary. If we dining in, we would have had recourse, but who there cared what the unknowns at the end of the online order got! Will be awhile before I make Chili's a go to! read more

Chili's - Tex-Mex Near Me - Ocala, Florida

Well since the male GM left it's not as good as it once was.. French Fries are reheated and send out either refried or cold.. we stop going though the burger is still good. read more

Might be one of the worst chilis I've been through. The men's bathroom was absolutely atrocious. Poops the size of small animals on the floor and in the stall itself, tissue paper smeared across the floor and a bad smell. Told one of the employees and they just shrugged " oh ok, thanks". Next, the server woman was nice at first but seemed to completely forget about our table. Ordered a strawberry lemonade which was super watered down and the man replaced it with a water which I asked and I was still charged for it. Even though I only took a sip. That's when the waitress got disappointing. The food came out fast and was ok but man. The service and cleanliness of this chilis is not good at all. I love chilis and I won't be back to this one. read more

We ordered chips and beef queso Togo the day before thanksgiving but we ended up getting some kind of new queso Thanks for missing up our snack time on thanksgiving and changing the queso recipe to something that belongs in the trash I hope that the old queso that's been around for years comes back read more

Not the same the chicken crispers are not the same and no chicken fried steak on the menu here in Central Florida.

Walked in to pickup an order and the sign said go to the bar. I did and was told by the bartender that that wasn't her problem and she walked away. Then I heard her in the back cursing and being extremely unprofessional saying if she was doing to go she would mess everybody's order up on purpose. Her attitude was enough for me to never want to come back read more

We had lunch here today, our server was outstanding. She was fast and friendly, the triple dip appetizer was very tasty. Highly recommend. The Chilis app rewards return customers as well. read more

Visiting my Mom down here in Ocala and she wanted a quick lunch at Chili's (full disclosure, I've never been a fan and when I travel I hate eating at chains). Place wasn't full so we were seated immediately and given a menu (due to COVID they only give one menu...less stuff to clean I guess). Anyway, my Mom ordered the 2 for 1 Blue Moon special (she needed a beer) and I had an Iced tea. She also ordered Spicy shrimp tacos and I got the Bacon burger with no garlic aioli. Three tacos came and Mom loved the shrimp, but the shells were a little stale so she only ate the goodies IN the shells. My burger was pretty good, though for a half-pound burger it was a little small, and the fries were well done the way I like them. Service was perfectly fine and the checkout was done by one of those machines at the table to reduce contact. Overall it was a pretty good lunch. read more

Chili's - Tex-Mex Near Me - Ocala, Florida

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Our bartender/server Crystal gave excellent service for our lunch today. Crystal was polite, professional, accommodating, served our meals temperature hot and attentive. Crystal was attentive but still allowed us time to relax and enjoy our time. Bonus: she also made my favorite cocktail, an old fashioned, correctly. We both opted for 'starters' as our meals. Tom had the yummy Triple Dipper with sauces and I had Classic Nachos with grilled jalapeño peppers on the side...Yum-eee! read more

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After my last Chilis Almost 3 years ago, me and the wife said we were done. Last night on the way home it was the only restaurant it was open besides fast food close to the house. We stopped hoping for just an ok meal. What a great surprise or waiter had a trainee and the two of them were great. Our appetizer was delicious. My burger was excellent and fries cooked to perfection. Only reason I didn't give a 5-star was disappointing meals in the past. All of the staff truly treated you like they have known you for years. read more

Chili's - Loaded Boneless Wings - Tex-Mex Near Me - Ocala, Florida

Excellent food except the small bowl of chili was too salty. Service was good. Has really stepped up as a restaurant in past 6 months.. will visit it again soon. read more

Went here the other day after a Dr. visit. The young lady was very friendly and took our order for food and drinks. We were served within a few minutes. Will definitely go back for lunch. Thank you for excellent service and food. read more

Whoa! Excellent meal this afternoon at our area Chilis. After a very nice welcome upon entering, met our server who was right there & Our server was wonderful! So pleasant, responsive, kept tabs on us & our needs. The food? We each got the 3 for me...I had the 6 oz sirloin w mashed potatoes & asparagus....oh my, I do not have steak often, a couple times a year I do really want it though and sometime back we found ourselves at our local Chilis & I ordered this little steak. I was holding my break, thinking I would really regret this choice but oh my, was I ever wrong! It is a great steak, always cooked perfectly!!!! I had the mashed potatoes with it and that spectacular tiny asparagus, seasoned so wonderfully! I had the chicken tortilla soup first (delicious!) and upgraded my included drink to a classic margarita. Ate half & was stuffed! Hubby had the smashed burger, fries, chips & salsa & also a margarita & wS also very pleased. The atmosphere? Ho hum, it's a well kept, clean but the usual chain restaurant/bar, but it's close by. Prices on par with others in area. Will be back when I'm craving that steak! read more

the food was great! mac and cheese was great the fries were good and the drink was amazing read more

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This was my first visit at this Chilis. I absolutely loved the warm and friendly atmosphere! The locals are fun to hang out with and the staff are truly awesome and enjoy their work!! Crystal was bartending and knows her stuff!! Reads people very well and will have you at ease and relax as you enjoy your dinner and drinks. I hope to be back many times as my mom lives nearby. A great choice and awesome local place to just hang out and relax!! read more

Chili's - Spicey jalapeño burger - Tex-Mex Near Me - Ocala, Florida

Sampler platter was disgusting, greasy. Server had a dirty tshirt and sullen attitude. Asked for manager- no one ever came. Would not feed this food to my dog... or make him go there. read more

I am confused why this chilis star rating is not higher. The food is great! Servers are amazing and the prices are awesome. It's really a good deal. Their hamburgers are the best I've had! read more

How does Chili's get below or above 3?? Spot on, consistent, every time. Yes sometimes they are in the weeds or too busy. However, if you go in early before lunch rush or before dinner rush all is good. Can't go over a 3 because it's a chain. Just my rule. For a chain, I love it. Menu is always updated and changing. Good stuff for the most part. Had a great bartender today. Salmon cooked perfectly and food to go was on time. Thx! I would drive up to 10-15 minutes for any Chili's. Mainly for me it's for lunch or happy hour. I will continue to support Chili's for lunch ToGo orders. read more

Food was fresh and tasted great. Ordered the Cajun pasta and Chicken sandwich. Ordered take-out and portions were perfect.

Pretty terrible. Got beef nachos and a kids quesadilla. They both came out burnt. I can't believe they thought this was acceptable to serve. The beef on the nachos was rubbery and had that "fake" look and taste or maybe it was just heavily processed. I ate a couple then couldn't do it anymore. I'm very familiar with Chili's and know what to expect but this was even lower than my lowest expectations. Service wasn't much better either. No wonder chili's is on the decline. read more

Chili's - Burnt nachos - Tex-Mex Near Me - Ocala, Florida

Ok let me just say this. Don't go there! The place is run down and dirty and the food was beyond horrible. I think if your old ( which I am) and want to hang out at the bar ( which I don't) than it's a good place to go. read more

Convenient location! Good food at reasonable prices! Service is always fast & friendly too.

It wasn't busy, we know why. The service was awful, the food was even worse. I am not going back anytime soon.

Went to Chili's lady night for my dad's bday. Has mobility issues. I sat in booth first and he followed. When it was time to leave, he couldn't get out of booth and I couldn't help him because I was blocked on by him. Hostess, Haley, came to the rescue and with her help, got him out of the booth. She was very kind. TY Chili's for having such caring employees! read more

went their today and ordered the old timer cheese burger and was expecting a nice thick big cheese burger like last time----but today---it was half as thick as it used to be and way smaller even in diamter---the manager told me it was the same as always---but come on man---- I know what I used to be served------it used to be a nice big thick burger----even the bun is now smaller-----probably won't order it again----to bad-----used to be awesome-----shrinkflation-----just like at the grocery store----same price----but a lot less product---I thought managers are supposed to make you happy with your experience!!!!!!!!! read more

Chili's - half as thick as it used to be - Tex-Mex Near Me - Ocala, Florida

I was there last night it was very cold and i have asked the server to lower the air conditioner and he said sure but his friend told him just pretend you are lowering it! Every customer had a jacket that means everyone cold. I got multiple sclerosis and thanks to them had to leave my food and go! Since last night I'm not feeling good at all. Will check with my doctor and might be suing them. You guys had no respect for anyone. read more

Ender was an excellent waiter. He anticipated our needs, was friendly, and efficient. The food here is just ok, but with a waiter like that, we will be back often. Thank you for a lovely meal, Ender! read more

Came in for lunch, ordered two Burger lunch specials, a quesadilla lunch and a kids pizza. We got our salads and soup, 20 min to get the drinks and another 40 minutes to get our food that was barely even warm. Restaurant was mostly empty so not sure what the issue is but We will not be returning to this location. read more

We went in for drinks only at the bar. This location is notorious for slow service, that's why we NEVER eat there anymore. The Bartender was nice but absent for about the first 3 minutes we were there. That is really not acceptable, the management has them doing to go orders and leaving the bar unattended, we were only waiting a few more minutes, the place was not busy. read more

Chili's - Tex-Mex Near Me - Ocala, Florida

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Had dinner here with my in laws. My daughter and MIL's chicken was a tad undercooked. The waiter was quick and concerned took the chicken back and the manager corrected our bill and gave us gift cards. Wonderful service and wonderful people manage this AWESOME Chilis location! We will definitely be eating here again. read more

Not being from the area, I brought the family here because it's a place we recognized. After a day at the pool it was 9:30pm by the time we got to eat. Walking in the door, there were about 4 tables around the bar with people eating something for dinner. I figure about 10 people sitting at the bar with drinks. We were the biggest table of 4 people. We were greeted at the door by an employee I'm sure wasn't a hostess. We were told to sit wherever we want in the bar area. The rest of the place was closed. We snagged a booth and sat down. The booths seemed smaller than usual and we kept kicking each other under the table. Everything seemed sticky and the whole area smelled like a frat house. Stale beer. The place could use a good cleaning. We ordered salads and the kids got sandwiches. The food was okay. Typical menu from here and decent quality. The service was slow at first and I started to get annoyed. I guess if you're in the same boat we were in then stop and eat. Otherwise, we are gonna keep looking elsewhere. read more

Like most Chili's....adequate food but the service in the bar area was pretty good. I had the quesadilla and it was tasty. A solid place to eat of you have picky eaters. read more

Chili's - Tex-Mex Near Me - Ocala, Florida

At fist glance this place is very nice. I ordered of there new menu and asked for grilled chicken. They brought me some chicken that was clearly cooked but had a texture like it was raw. Needless to say I sent it back and ordered some chicken tacos!!! So good! I highly recommend this. I also had a presidenta margarita witch is amazing!! The manager did come by and apologized, witch is why I gave the three stars instead of two because to top it all off our ticket was over charged with an extra drink. read more

Chili's - Presidente margarita - Tex-Mex Near Me - Ocala, Florida

Horrible food and even worse service. Saturday night and place was half full had to ask for our waitress three times. When food came after 1.5 hours the manager came over and asked was everyone's food warm? Are you serious warm? Of all the things a manager could ask. Go elsewhere until they get new management. read more

We used to love going here regularly but the food and atmosphere changes the past few months have really brought Chilis way down . It's not comfortable and cool any more looks more like a diner theme or something. Food is average at best and this location always has had a friendly staff so that isn't the issue. Just not that good food we have come to expect over the years . read more

This location used to be fairly nice & service was always good. However tonight was terrible. Dirty tables surrounded us our entire meal; even servers seem uninterested in cleaning them; not to mention the General Manager that walked by at least 5 times. Passed the kitchen on the way to the restroom & it was worse; dirty dishes & food all over the floor, main walkways were even littered with spilled food. Seems like this location needs an overhaul in how to manage a restaurant. Disappointing to say the least. read more

This the standard that all Chili's should be held to. It's a bit on the newer side and it has that vibe. We came in for dinner and sat at a table in the bar area. We ordered some appetizers (which came out right away), some drinks (which never seemed to be empty) and some fajitas (which were prepared perfectly). It was the typical chain location in the fact that it had the same menu, same specials, etc... but they definitely seemed to go above and beyond. The service was great, the restaurant was clean and the atmosphere was lively. This is definitely a good spot for the area. read more

Only one star because there isn't a negative rating. Absolutely one of the WORST meals I have ever had in 60 years. I would rather have eaten from the counter at the Walmart. Dr. Pepper ribs had zero flavor and appeared to have been microwaved. Opted for the healthier "seasonal vegetables" of grilled asparagus and tomatoes. Neither grilled, most likely nuked with the ribs, no flavor and basically raw and dried out. I understand companies like this do very little :"cooking" in these locations except to reheat most items, but this wasn't even close. If it wasn't for a gift card, I wouldn't have ventured, but I will NEVER set foot in any Chili's again - life's too short to eat crappy nuked garbage. read more

Last time we ate here it was very dirty. Food usually good. Could not get past dirty floors!

Food was good when it arrived, but the service as terrible. We have visited this location several times in the past year thinking the poor service was an aberration, sadly we realized that it is the norm. Very poor management. 2 stars for the food. read more